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[always crazy bacon]

Today was my last day at my internship, and a lot of us interns and other employees went out for lunch. A different waitress accidentally spilled some hot soup on me. It wasn't skin-burning hot or anything, but a bit painful. Plus, getting soup poured on your clothes obviously sucks. The waitress emphatically apologized, and I didn't make a big deal about it. I was going to be leaving for home soon, so I guess that was a good day for it to happen.

The restaurant didn't really do anything though. They charged me for my food, and even had the tip already baked into the bill. Many employees saw it, so I'm sure the management knew about it. It was only a $15 meal, so I wasn't going to make a fuss about it. I'm just surprised that the restaurant didn't acknowledge it at all.

To those that have had similar experiences or work/have worked in restaurants, should I have expected something like the meal being free?

I'm quoting Two Worlds before he edits.

I never said she "spill some on me". It's pretty clear what your aim has been this whole time.

 

[shawnbuddy]

You're doing a bad job of reading my disposition.



yep

 

[Gintamen]

Two words, move on.

 

[WAR recon zero]

Have some empathy ffs.

Sometimes I don't understand the internet.

 

[New002]

But here you are, meekly writing about it in negaf dot com instead of addressing the problem when it happened. Wow so brave my dude!

Should the restaurant give you compensation? You obviously wanted something, why didn't you just mention it during the timeline of getting something dumped on you?



Homeboy said "it's fine" and that was that. Maybe it would have been better, but he already told them he didn't care, so why would they bother? She apologized, they accepted, and that was that.

Well like I said, to me it's simply good business/service. Whether or not the customer makes a big deal about it doesn't change the fact that the incident occurred. If I were running the place you bet I'd comp that meal. They wouldn't need to make a scene or ask for compensation either. We fucked up. Gotta try and make it right.

 

[Kthulhu]

You said you didn't complain. Maybe they thought you were okay with it? I'm sure if they thought you were mad then they would've done something for you.

Edit: that better have been some damn good soup for $15. Sounds like a rip off to me.

 

[shawnbuddy]

I'm really confused why people keep saying this. The waitress that served his party is not the one who spilled soup on him. Does she not deserve a tip for all her work because another waitress fucked up?

For those who've worked in restaurants, how would you comp op's meal without screwing over the waitress, who would now be getting less of a tip? I'm truly interested in how these things work.

GAF is pretty insane when it comes to tipping.

It's just the way it works here guys. Deal with it.

 

[BreezyLimbo]

I'm quoting Two Worlds before he edits.

woooooooow

and I thought I was an asshole when I was embarrassed about my chips.

 

[Two Words]

More lies.

Apparently I said something along those words. My point was that I never said it with the obvious expression that it was only a little. She dropped the bowl on my back. It didn't completely fall all over me. Like, the bowl hit me and some of it fell on me, on my seat and on the floor. But go ahead and keep trying to hunt down the lies if you want.

 

[WiseguyMVP]

I immediately thought of this when I saw the thread title.
https://youtu.be/tyT6m9moRks

 

[shawnbuddy]

Well like I said, to me it's simply good business/service. Whether or not the customer makes a big deal about it doesn't change the fact that the incident occurred. If I were running the place you bet I'd comp that meal. They wouldn't need to make a scene or ask for compensation either. We fucked up. Gotta try and make it right.

Do you really expect the waitress to go to her manager and volunteer her screwup even though the customer, it must be emphasized, did not complain? That seems like a naive view of life in the service industry.

 

[shawnbuddy]

I immediately thought of this when I saw the thread title.
https://youtu.be/tyT6m9moRks

Reminded me of this one. Skip to three minutes in.

https://m.youtube.com/watch?v=kzzwLRT9AcI

 

[watershed]

Apparently I said something along those words. My point was that I never said it with the obvious expression that it was only a little. She dropped the bowl on my back. It didn't completely fall all over me. Like, the bowl hit me and some of it fell on me, on my seat and on the floor. But go ahead and keep trying to hunt down the lies if you want.

Now I'm surprised you didn't get it comped or complain more knowing this. Like the soup spilled on you, your seat, and the floor and you still payed for it? That's crazy.

 

[always crazy bacon]

Apparently I said something along those words. My point was that I never said it with the obvious expression that it was only a little. She dropped the bowl on my back. It didn't completely fall all over me. Like, the bowl hit me and some of it fell on me, on my seat and on the floor. But go ahead and keep trying to hunt down the lies if you want.

Keep digging that hole.

 

[ErasureAcer]

Pour some hot soup on me, in the name of love.

You should have asked her out OP.

 

[DonMigs85]

I would've at least expected a free meal or complimentary gift card

 

[Laughing Banana]

I don't get it. She apologized, and apparently you said during that time that it wasn't a big deal.

That's it, right? Why would you waste anymore energy and time worrying about such a thing anymore?

 

[commedieu]

Dude. More time has been spent debating gaf, than it would have taken for you to ask to speak to the manager. It's been like 4 hours?

Next time maybe you will. Don't get all riled up man. It's Friday.

 

[Rentahamster]

I'm not sure what caused this thread to get do big, but for what it's worth, OP, I would have comped you.

 

[New002]

Do you really expect the waitress to go to her manager and volunteer her screwup even though the customer, it must be emphasized, did not complain? That seems like a naive view of life in the service industry.

Not at all. This is all working under the assumption that the manager knows about it. Either they saw it, or another worker informed them, or whatever. I highly doubt the server would go back and be like hey boss I fucked up.

But, that's really beside the point imo. I don't think people are arguing about whether or not the server should have/realistically would have told a manager what they did. The question seems to be does such an experience warrant compensation even if you don't make a big deal about it (but management knows about it)?

 

[Man Called Aerodynamics]

It's surprising that they didn't comp your meal at least. Spilled water would be one thing but spilled food on your clothes? That's pretty bad.

 

[Earthbound64]

At least she didn't pour some sugar on you

Hot.
Sticky sweet.

 

[CosmicQueso]

Dude. More time has been spent debating gaf, than it would have taken for you to ask to speak to the manager. It's been like 4 hours?

Next time maybe you will. Don't get all riled up man. It's Friday.

It's the most passive aggressive hours longer than it ever needed to be hissy fit I've ever read.

Can't believe little, meaningless things like this can drive some people to... to this.

 

[Two Words]

Dude. More time has been spent debating gaf, than it would have taken for you to ask to speak to the manager. It's been like 4 hours?

Next time maybe you will. Don't get all riled up man. It's Friday.

Do you think that you acting like I am angry means I am actually angry?

 

[Spoiled Milk]

Do you think acting like I am angry means I am actually angry?

Actions are the only way you can communicate intent. It seems we have found the root of your problem.

 

[OverBlood 3]

Hahahaha!

 

[always crazy bacon]

Do you think acting like I am angry means I am actually angry?

 

[Clockwork5]

You said you didn't complain. Maybe they thought you were okay with it? I'm sure if they thought you were mad then they would've done something for you.

Edit: that better have been some damn good soup for $15. Sounds like a rip off to me.

Nobody is okay with having hot soup spilled on them. Any decent restaurant manager knows this. Any decent server knows this. Any decent back waiter knows this.

Any restaurant manager who knows a guest has had hot product spilled on them and does nothing is terrible at their job and should not work in the industry, period.

If one of my servers spilled WATER on a guest I would be at the table in seconds with a dry cloth and a glass of wine, on the house.

 

[Fat4all]

pour in in deep


pour it in hot

 

[Tankard]

It's the most passive aggressive hours longer than it ever needed to be hissy fit I've ever read.

Can't believe little, meaningless things like this can drive some people to... to this.

I mean, it's seriously amazing how people can react to the meaningless things.

 

[SCULLIBUNDO]

Only on GAF would this be a nearly 7 page thread.

 

[Nicolada]

Shoulda gotten salad.

 

[halfbeast]

12 pages already and still no visual representation of the incident? you disappoint me, gaf!

 

[commedieu]

Do you think acting like I am angry means I am actually angry?

I dont, no. I mean I do believe some people have telepathic abilities or strong power of suggestion links. But I'm not sure if it would work over the internet. If there's a falloff for the range? Studies have been done with mass group thought though.

What that has to do with me saying you're irritated, I'm not sure.. I was just saying it's friday... and maybe learn from the answers to the question you asked.

 

[Laughing Banana]

Like you said that you didn't want to make a big deal about it because it may implicate the waitress, but clearly apparently the truth is you *do* want to make a big deal about it, if this thread is any indication.

So which one is it, exactly?

 

[Dereck]

I'm just another black man who gets attacked when I try to talk about getting hot soup spilled on me.

"just another"?
How many do you think there are?

 

[Two Words]

Only on GAF would this be a nearly 7 page thread.

There really is a defense force for everything.

 

[Dazzler]

was out to lunch last week with co-workers and the server knocked my iPhone on the ground when clearing plates, cracked the screen.

I didn't want to be a dick and make a scene, and now I'm walking around with a cracked screen, Shit sucks

 

[ArtHands]

Like you said that you didn't want to make a big deal about it because it may implicate the waitress, but clearly apparently the truth is you *do* want to make a big deal about it, if this thread is any indication.

So which one is it, exactly?

I think he's just asking what's the standard procedure the restaurant should do under such circumstances, if not for him but for other people too. Like should the restaurant manager offer anything in return

 

[soundscream]

There really is a defense force for everything.

We're not defending her, were calling you out for being crazy.

 

[shawnbuddy]

Not at all. This is all working under the assumption that the manager knows about it. Either they saw it, or another worker informed them, or whatever. I highly doubt the server would go back and be like hey boss I fucked up.

But, that's really beside the point imo. I don't think people are arguing about whether or not the server should have/realistically would have told a manager what they did. The question seems to be does such an experience warrant compensation even if you don't make a big deal about it (but management knows about it)?

I'd assume that if no manager rushed over, no manager saw it.

 

[Two Words]

We're not defending her, were calling you out for being crazy.

https://www.youtube.com/watch?v=D7g0862r2qU

 

[ResoRai]

She made a mistake and apologized. Sometimes they comp the meal, sometimes they don't. IMO it's a tad strange that there was no comping but at least there was an apology given. I wouldn't have complained or said anything if I was in your position either

I think it's really just this OP. Most places will definitely comp you if you make a big stink. Some will regardless, but you just got one that don't do that.
I've never had an accident like that happen to me before, but I've been given a lil something extra or been told to keep a burger I already had for example, while they made me another if they messed up my order. I don't make anything out of it I just inform em.
This was just a place that didn't do that. An offer for a free drink or something would've been nice, but eh. It is nice you got a sincere apology.

 

[ATXAlchemy]

I'd assume that if no manager rushed over, no manager saw it.

Apparently, the manager did not have psychic powers, either. He did not know that OP, who was acting not-angry at the resto, was probably very angry deep inside (or something, because we should apparenty not assume that someone acting angry is angry).

He did not talk to the manager either.

OP failed on communication.

 

[Bookoo]

They should at the very least comped some or part of your meal or possibly paid for dry cleaning. It's pretty standard customer service so not sure why people are hounding on you.

 

[pigeon]

was out to lunch last week with co-workers and the server knocked my iPhone on the ground when clearing plates, cracked the screen.

I didn't want to be a dick and make a scene, and now I'm walking around with a cracked screen, Shit sucks

Wow, okay, advice here: if somebody causes like $200 of damage to your possessions, make a small scene.

 

[AyaisMUsikWhore]

OP, one time...Carrabbas forgot to add bread to my meal. I called them not to complain about the Rep because she was nice but because of the fact that drove all the way there and didn't receive it. It was complimentary but I just wanted the manager to understand that I went out of my way to buy something and didn't get my complete order. He "no question asked" took care of my bill and the food was free. You don't have to complain about the waitress, but if you want the restaurant to do something, just politely express your disappointment and how unsatisfied you were with the whole situation....9/10 times they will refund you, handle the bill or give you a credit on your next meal.

 

[Two Words]

Apparently, the manager did not have psychic powers, either. He did not know that OP, who was acting not-angry at the resto, was probably very angry deep inside (or something, because we should apparenty not assume that someone acting angry is angry).

He did not talk to the manager either.

OP failed on communication.

That post you were referring to was meant to be read as "YOU acting like I am angry doesn't mean I am actually angry". I can see how not having the "You" in there can change the meaning. And I've said several times that I have good reason to think the management knew based on how it actually happened. But people here insist to feel that they know more about the situation when they weren't there.

 

[Gotdatmoney]

I dunno man. You gotta complain if you want stuff. If you brush it off as no big deal then it's a coin toss of whether or not it matters enough to them to compensate. Personally, I don't think this is something worth really fussing about. But I have also gotten free shit from restaurants for much less so eh.

Let it go. It's not blatant enough a transgression that they definitely had to "right a wrong" per say.

 

[ohlawd]

nah I take back my post

OP man you always have such a hard time admitting you screwed up. you never own up to anything. not in this thread and not in the other threads where you were in the wrong