So to recap for the defense force
(quotes below are paraphrasing)
"Just don't buy the game"
Downgrade was not communicated by Namco up until the game's release. Do you really expect people, especially the hard-core fans, to wait for amateur let's play videos before buying their game? Isn't retail footage meant to be the responsibility of the game's publisher?
"game still plays great"
Irrelevant to the discussion. You can love the game and still be against what happened here. Crazy, I know.
"Old hardware, not their fault"
We don't blame them for not pulling off what they showed us, we blame them for lying about how the game looks all the way until release.
And like OP said, they advertised the features which are no longer there.
"industry standard practice"
First of all, having something be standard does not make it OK, and If someone or some group is trying to push for change why would you argue against it?
Second of all, no, THIS particular brand of bullshit is not standard (but probably will be if we say nothing)
This was not a bullshot or early target render trailer which would then be contradicted with later footage and media. This was deceiving gamers from reveal all the way to release. You would only see the Downgrade after booting the game up.
"Was PC footage"
Then have them call it that. Did they ever suggest this was strictly PC footage?
"You won't achieve anything"
We make our voices heard, and as consumers that's about the only weapon we have left, especially since many of us lost the opportunity to speak with our wallets.
Also, last time I checked, social media campaigns do tend to illicit a response.
Well that covers what jumped out at me.