Lol. What? Who is "inherently" masterful in using a PS4? Who has days or years of experience using one?If you need to troubleshoot something out of the box it deserves the single star.
You have a new device on the market of which every single person with said device has been using it for like a day. I'm very technically proficient and even I had to look up to see what's up with the orange LED color when I went to standby (the fans were still exhausting and really who uses orange LEDs anymore? Seriously!)
Heck how many of those were "I went to update (when PSN was a nightmare) and my system just hung trying to update forever."