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Equifax Data Breach could affect 143 million customers

Wait what are Innovis and Chexsystems? Do I need to do more freezing?

There are actually more than the big 3 for credit. Both Innovis and Chexsystems are not widely known. I did a freeze on Innovis as Krebs mentioned it. Haven't done one with Chex though.
 

Averon

Member
I'm not going to run the risk of trying to freeze my credit on TransUnion and be block and give them free money like what happened with Experian. I signed up for their free True Identity service and will lock down my TransUnion credit file through that.
 

Linkura

Member
There are actually more than the big 3 for credit. Both Innovis and Chexsystems are widely known. I did a freeze on Innovis as Krebs mentioned it. Haven't done one with Chex though.

The Innovis and Chexsystem freezes are easy as fuck and take literally less than a minute to do, so I'd highly recommend adding them on.
 

Busaiku

Member
I finally did it through Equifax and Transunion, but Experian would not go through.
Anything I should do differently, or just keep trying?
 

Agkel

Member
I finally did it through Equifax and Transunion, but Experian would not go through.
Anything I should do differently, or just keep trying?

How did you get through Equi? Phone or online? How long ago?

Ive been trying non stop but cant get through. Was able to do it on the other 2.
 

Madrin

Member
I finally did it through Equifax and Transunion, but Experian would not go through.
Anything I should do differently, or just keep trying?

Weird, it was the opposite for me. Experian processed my request online with no problems, but Equifax and Transunion failed both online and over the phone.
 

IronRinn

Member
Got through on TransUnion's site just now. Wonder why Experian charged me an extra $0.70?

Edit: Equifax went through, no charge?
 

Linkura

Member
How did you get through Equi? Phone or online? How long ago?

Ive been trying non stop but cant get through. Was able to do it on the other 2.

I had to call Equifax on the phone like 10 times today before it finally worked. Experian took a while too.

TransUnion is the only one with their shit together of the big 3 on this tbh.
 

Agkel

Member
I had to call Equifax on the phone like 10 times today before it finally worked. Experian took a while too.

TransUnion is the only one with their shit together of the big 3 on this tbh.

Thx, I had to take a break bcs my stress levels were waayyyy too high and I still need to do my wife's freezes. I'll try calling Equi in a little while.

I agree that TU was the more smooth and easiest of all.
 

Linkura

Member
Thx, I had to take a break bcs my stress levels were waayyyy too high and I still need to do my wife's freezes. I'll try calling Equi in a little while.

I agree that TU was the more smooth and easiest of all.

This is how it went for me:

Innovis and Chexsystems: Easy as fuck online for both my husband and me.

TU: I had an account from the fraud alert so was easily able to do it online. Called my husband's in and that was easy as fuck, no issues.

Experian: Was able to do my husband's online but not mine for some reason. Took a few tries to call it in, was getting busy signals and shit.

Equifax: Was not able to do online at all. Looks like, according to my records, I had to call them a total of 12 times to get both my husband and mine's done. I would get busy signals or it would fail in the middle of doing it.

Also if you are looking for the right numbers to call, this USA Today article is surprisingly helpful.
https://www.usatoday.com/story/mone...eeze-my-credit-there-were-problems/663014001/

My husband brought up a good point that we should have our folks do this as well. They're old and certainly more at risk due to not being as savvy as us. All you need to freeze over the phone is SSN, birth date, and home address, so I might just ask my folks if they want me to do it for them.
 
Was able to freeze through TransUnion and Experia but not Equifax. Did TransUnion online and Experia through the automated guy on the phone.
 

Averon

Member
Just got a card in the mail informing me that TransUnion got my 90 day fraud alert notice, so at least I know there's that level of protection for me. I'm trying to lock down my TransUnion credit file through their True Identity service, but I keep getting a busy error. Waiting for Equifax to sent me my e-mail for their PremiereID service so I can lock down my file with them through that.
 
I heard over npr (local affiliate) that credit freezes only help protect against a small portion of credit fraud.. Is that true? Any financial/credit/identity theft experts on here?

I'm wondering because I just did a fraud alert, and will continue to monitor my credit instead of freezes, though debating the freezes...
 

mdsfx

Member
I heard over npr (local affiliate) that credit freezes only help protect against a small portion of credit fraud.. Is that true? Any financial/credit/identity theft experts on here?

I'm wondering because I just did a fraud alert, and will continue to monitor my credit instead of freezes, though debating the freezes...
Just heard that same story and came here to ask as well.
 
Not sure about any of this, I just froze via TransUnion and Experia and have fraud alert set up with TransUnion and will continue to monitor my credit. This is a bit scary.
 
I heard over npr (local affiliate) that credit freezes only help protect against a small portion of credit fraud.. Is that true? Any financial/credit/identity theft experts on here?

I'm wondering because I just did a fraud alert, and will continue to monitor my credit instead of freezes, though debating the freezes...

Fantastic. I hope Equifax is sued into oblivion. Since no one will go to prison (ever), the next best thing is to wipe out the company forever.
 

SDBurton

World's #1 Cosmonaut Enthusiast
Was finally able to get the freeze on the phone with Experian. They said they'll mail the PIN. Did anyone else have to get theirs mailed? Should I call them instead?

Need to do Equifax and Chexsystems still... and my husband's. Ugh

Edit: Chexsystems was easy as fuck online... Equifax number didn't work of course.

That's odd, I was able to do Experian's with their automated system yesterday.
 
I heard over npr (local affiliate) that credit freezes only help protect against a small portion of credit fraud.. Is that true? Any financial/credit/identity theft experts on here?

I'm wondering because I just did a fraud alert, and will continue to monitor my credit instead of freezes, though debating the freezes...

Just heard that same story and came here to ask as well.

It was probably this I'm guessing.

http://www.npr.org/2017/09/14/550949718/after-equifax-data-breach-consumers-are-largely-on-their-own

Litan says freezing credit prevents fewer than 5 percent of financial crimes. Sadly, she says, because the three credit agencies have a virtual monopoly, there are no decent alternatives.

I didn't see any other commentary regarding that quote though and certainly if a freeze can prevent some level of crime then it is worth it imo.
 

Agkel

Member
Those of you having trouble doing equifax online, I was just able to do it right now.

I have all 3 frozen now, considering if I should do Chex and Innovis. This thread is the first time I have ever heard of it!
 

Scarecrow

Member
Has anyone been told to send info in through the mail? Tried calling Transunion but the automated instructions want me to send a bunch of info
 
https://www.equifaxsecurity2017.com/

Anyone that weren't affected by the data breach according to this link

Did you still freeze your credit?

I went to this site and first it said we believe your information was not affected (OH THANK GOD)

Then I clicked on the enroll button and it suddenly changed to we believe your information WAS affected (WHAT THE FUCK)

And then I couldn't go any further to attempt to enroll

This site is trash, and so is Equifax. I hope they are sued into oblivion and go bankrupt soon.

There needs to be serious reform of credit reporting done in this country.

Also can we please get a National Identifier law passed so we can stop using the goddamned SSN as some kind of critical identification for American citizens?

In the short term, the Social Security Administration has to get a system set up to allow citizens to change their SSNs because 143 million Americans are now completely compromised.
 
Does freezing your credit with the 3 bureaus stops you from getting your annual credit report?

I was trying to help my mom go through all the steps to protect her but since she has so little credit history, IE only ever had a few checking and saving accounts, never had cresit card/car/mortgage loans etc. I wasn't able to get a credit report on her from the annualcreditreport website. I filled out their paper request form and mailed it, the form says it could take 15 business days or more for them to get back to me.

Should I wait for the credit report to get here before trying to call and freeze my mom's credit? Or can I freeze it and it won't affect her from getting her annual credit report?
 

Vanillalite

Ask me about the GAF Notebook
The amount of shit coming out about this is fucking maddening. What also gets me is it's not just Equifax, but a lot of companies have high ranking execs making tech decisions they have no clue about.

The fact that Maudlin suddenly didn't have a LinkedIn page due to fact that that she was a music Major in both undergrad and grad school isn't a one off.

There are a ton of "Business" execs making tech decisions that they have no clue over that effect millions of consumers everyday.
 
In the short term, the Social Security Administration has to get a system set up to allow citizens to change their SSNs because 143 million Americans are now completely compromised.

I was trying to explain to someone yesterday that I am not so sure that changing a SSN is as quick a fix as it may seem at first. Given the plethora of data that seems to have been obtained (entire credit history) it would seem easy enough to me to see people that changed their SSN still have that number leaked by an unsuspecting person in the know that would have it on file. (like bank creditors etc.) They have all your information what information would they not be able to confirm if asked? So granted this would only be if you were targeted specifically, otherwise a would be fraudster could more easily move onto the next name on the list. But given the extent of the list it would seem like if you have a financial record at all, it would most likely be sometime before it could be considered secure in any way at all. Also, keep in mind you are just one name on a list of 143,000,000. So odds should be in your favor that your "number" could never get picked. In general I am of the mind of freezing the reports for now and see how things begin to shake out. Maybe it is not the safest line of thinking right now, however, changing every bank you use, every credit card you have, refinancing all debts, and changing your SSN in the event of that your number gets picked are extreme actions given the odds. (based on what we know right now)

The other thoughts I have are that there will likely be a list of people that people would like to do harm to via identity theft and what not. (public figures, people that disagree with someones religion or political affiliations) Then if the whole list were to ever be "publicly" leaked it would most likely being people looking up friends or family members to see what their score is. While nosey and annoying, they are not likely to commit ID theft.
 

snacknuts

we all knew her
The timing of this could not really be worse for me. I want to lock all my shit down, but I had an offer on a house accepted on Monday, so I am right in the middle of having to work with the bank to get all my mortgage stuff taken care of. Ugh.
 

Ron Mexico

Member
Couple additional PSAs regarding the freezing/thawing process:

The thawing process is not necessarily instantaneous. The longest I've seen is 3 business days but that was before the deluge of freezes following this shitshow. If you're in a situation requiring an urgent/immediate need for credit, know that the app won't be processed until the thaw is in place. Sounds like common sense of course, but trust me, it's been an issue in the past.

Also, most of the customer-facing folk don't know which bureau is being used to pull your credit. Several banks I've worked for applied their own risk criteria so the score we saw on the front end was the result of their calculations and not raw FICO data. In this case, if the rep doesn't know, I would contact the underwriting department of the lender and ask for further details unless you want to thaw all 3 simultaneously. Again, depending on your urgency in regards to obtaining credit, be prepared for potential delays.

Side note: many (most?) credit unions will pull credit as part of their process to establish membership. This will be in conjunction with Chexsystems and a couple other non-credit related inquiries. I've seen cases where membership was refused because the credit report was inaccessible.

Ultimately, though I work in the industry, I'm of course still a consumer, I was impacted by the Equifax breach. I froze my reports and would encourage others to do the same. Just with that, know there's going to be the potential for headaches down the line (of course those headaches are nothing compared to the risk of identity theft).

Lastly, it's been mentioned before, but annualcreditreport.com is one of your best assets. Even before this breach and especially after, it's a good practice to make it a habit of pulling all 3 reports once per year. Due diligence on its own won't protect us 100%, but it will never hurt.
 

Plinko

Wildcard berths that can't beat teams without a winning record should have homefield advantage
So Experian took down their page to arrange a fraud alert. What in the world?
 
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