ArkkAngel007
Member
It's a contributor, not staff, that also happens to write for IGN and Wired. And a major hardware release is a big thing financially for many companies, so it's a relevant discussion.
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IGN's on their defective PS4 [Up: Sony - less than 0.4% of shipped units affected]
- Thread starter The Elite
- Start date
It's a contributor, not staff, that also happens to write for IGN and Wired. And a major hardware release is a big thing financially for many companies, so it's a relevant discussion.
eyeball_kid
Member
Wouldn't you think if you were Sony you would, you know, manually QA all the PS4 units that were given away at the Sony press event? Because there could be nothing worse for the hype train than giving DOA units to the press?
Just to have Kotaku and IGN with faulty consoles is enough signal of something being wrong. Can't be a coincidence.
Best case scenario: they got early units from a bad batch or something.
The Elite
BOSS
Kssio_Aug
Member
Well, I would say that this is not a minimal failure rate for one day reports. But if its true what someone said last page, that some of the sent units were the ones at the events, then its understandable. Also, all this fear is coming from a paranoia obtained after RROD and YLOD.
Lets see after this weekend with tons of people playing for hours and hours. So we can have a good idea of the danger.
Also, I believe its very important to mention that those faulty units did not have the same exactly problems all of them. Some with the white light, some with HDMI problem, and some a unkown issue (like IGNs console). So it sure can be a normal number of problematic units at its relase.
Lets see after this weekend with tons of people playing for hours and hours. So we can have a good idea of the danger.
Also, I believe its very important to mention that those faulty units did not have the same exactly problems all of them. Some with the white light, some with HDMI problem, and some a unkown issue (like IGNs console). So it sure can be a normal number of problematic units at its relase.
Someone mentioned they gave away 100 review units at the review event over the weekend. 2/100 seems like standard DOA for electronics. 0.4% of 4100 seems a bit low. A warranty repair shop quoted 3% as the wii, PS3, PS2 DOA fail rates. PS2 was 8% within 2 years. PS3 was 10%. 360 was the outlier at 33% within 2 years.
Spectral Entity
Member
I don't remember this at all. My Sega Genesis stopped working the first day I had it.
My NES did as well.
Worked out well though, cause my mom came back with the Power Pad set!
ArkkAngel007
Member
Yep, and my PS2 was faulty and couldn't play some games (Outbreak was all blue with only character models colored and clearly visible). I unfortunately gave up on the system entirely for that gen, and never experienced games like Shadow of the Colossus and Silent Hill 2.
Anyway, this is pretty normal stuff and we hear about it at the beginning of every gen.
Hero_of_the_Day
Member
If we're going anecdotal, I've been building computers for myself, friends, and family for like 15 years. I've never had a single DOA component of any type in all my years.
I've had one console arrive DOA (a 360).
I have a pretty big "fuck XBox One" attitude. This is still troubling.
Dat usb port build quality.
I was afraid they could fall short on build quality to match demand, I hope this is not widespread! Looking at the usb ports on the T3 reveal of PS4, which is among the first official sku reveals, I wouldn't be surprised a few units have faulty I/O ports like the HDMI port in IGN's case.
meanspartan
Member
See that's the thing. Unlike the Taco Bell winners where we aren't sure how many take it to twitter or whatever vs. how many just quietly call up Sony, with the press you can bet we know or will know about every unit which doesn't work.
So we know one from Kotaku out of the 5 they got is busted. So is one at IGN, and I bet they got at least ten given how big they are. And then a bunch of other gaming websites got a handful each at least I am sure, from which we have heard nothing about.
There are probably at least a couple hundred out in the press, and we know of two dead ones. 3 if you count this Forbes guy.
Failure rate under 5% so far of press units, unless I am overestimating how many total are out there.
Which is not great but not exactly terrible either for a hardware launch.
I had a DOA wii, swapped it at retail for a wii that I eventually found out couldn't play SSBB. Sent that in for a free drive replacement.
At work we go through a small of hardware, we have had 1/8 laptops be DOA. I've had 1 HDD / 20 be DOA. I've had about 5 DOA mice out of a lot. 1/22 monitors have been DOA. 1 RAID controller was also DOA. I've been doing this job for 6 years. I don't think it's that remarkable. May because I live in a city far far far away from everything the extra shipping distance makes it more likely.
Bam Bam Baklava
Member
Please guys let's not go full anecdotal.
Sony ain't stupid to rush their products out.
To be fair, people said that about Microsoft and the 360.
Polishin8r
Member
Dat usb port build quality.
I was afraid they could fall short on build quality to match demand, I hope this is not widespread! Looking at the usb ports on the T3 reveal of PS4, which is among the first official sku reveals, I wouldn't be surprised a few units have faulty I/O ports like the HDMI port in IGN's case.
Dat picture looks like its under an angle in the first place my dude
What in the...
Dat usb port build quality.
meanspartan
Member
Wait IGN had FOUR break? Thought it was just one?
flamingotripod
Member
Dat usb port build quality.
I was afraid they could fall short on build quality to match demand, I hope this is not widespread! Looking at the usb ports on the T3 reveal of PS4, which is among the first official sku reveals, I wouldn't be surprised a few units have faulty I/O ports like the HDMI port in IGN's case.
Pretty sure the Ps4 is slanted in that pic
Perspective how does it work?
shinra-bansho
Member
I'm assuming this is some sort of jawdropped flabbergasted response. A 0.4% manufacturing defect rate is within the norm for consumer electronics products.
Yes, roughly 4,000 per million units will be defective due to a manufacturing fault out of the box.
And if it's anything like any other consumer electronic, which it likely is, something like 35,000 units will fail within the first year.
Dat usb port build quality.
I was afraid they could fall short on build quality to match demand, I hope this is not widespread! Looking at the usb ports on the T3 reveal of PS4, which is among the first official sku reveals, I wouldn't be surprised a few units have faulty I/O ports like the HDMI port in IGN's case.
are we fucking serious
Bam Bam Baklava
Member
The PS4 in the picture is angled. Every line on it slops down towards the right that's why the USB doesn't match.
It's not flabbergasted, those are thinking pauses.
Louis Cyphre
Banned
The gap on the right one is too big on top.
Dat usb port build quality.
I was afraid they could fall short on build quality to match demand, I hope this is not widespread! Looking at the usb ports on the T3 reveal of PS4, which is among the first official sku reveals, I wouldn't be surprised a few units have faulty I/O ports like the HDMI port in IGN's case.
That's just from the angle you're looking at it from, other than the obsessive nitpicking. Do the same with the PS4 facing directly.
This was a minor thing I noticed in the PS4 reveal, didn't give it much importance but when IGN mentioned a faulty port, this came to my mind.
Btw, the picture is slanted, and yes, there's a thing called perspective. But if you care to look at the slit distance from the top and to the bottom in both ports, you'll see that the ratio is different. This is not present other PS4's. This is only in a single unit in that official reveal video from T3.
Easiest way to see the difference in the slit distance, just measure the pixels to the line on top on both ports. The right port is lower. (and no, if perspective wouldn't make it further away from that middle line. It would make it closer. It's not even rocket science, guys.)
mugoldeneagle03
Member
You know what I'm pumped about? Living on Central time. So please East coast gaffers, get home, update, and report back while I am in line. I'll probably keep mine regardless & I'm really not that worried about it, but ya never know..
The red line is completely parallel with the USB port so it should negate any angle that the ps4 is pictured at. Not that it really matters, both ports would probably still work.
Just think, there was a time when people simply returned a console, got a replacement, and went on their way. Today, well today, you have to write articles, blogs, shoot videos, broadcast this and that.
Still find it weird how some people have no idea about failure rates and such, with millions of consoles set to ship, you will have to spend every waking hour to keep track of those that are faulty.
Still find it weird how some people have no idea about failure rates and such, with millions of consoles set to ship, you will have to spend every waking hour to keep track of those that are faulty.
Been lurking this thread for a while now. I know that hw failure is part of being an early adopter, but it still boggles my mind how on earth is possible that, given the numbers (0,4% failure) both Kotaku and Ign managed to get faulty units. It's one hell of a coincidence.
This thread got me paranoid, still two weeks for me to get a ps4, but screw it. Warranties exist for a reason. Just hope this is another pre-launch exageration.
This thread got me paranoid, still two weeks for me to get a ps4, but screw it. Warranties exist for a reason. Just hope this is another pre-launch exageration.
I don't care if the failure rate is 0.4% or 40%. If my PS4 dies when I get home tonight, I'm gonna be one mad motherfucker. 8 years with the current consoles. I'm ready to get my next-gen started!
Dat usb port build quality.
I was afraid they could fall short on build quality to match demand, I hope this is not widespread! Looking at the usb ports on the T3 reveal of PS4, which is among the first official sku reveals, I wouldn't be surprised a few units have faulty I/O ports like the HDMI port in IGN's case.
It hurts my eyes to look that hard!!!
Lol, yeah, I mean I'm serious but I didn't count the pixels OR calculated the ratio. It's so obvious to me, like it was when I saw it in less than a second in the video. They just don't line up. All that talk about measuring distance and ratio is for people who claim it is because of the perspective or slant.
Haha, I think it was my OCD kicking in while I watched that video. Everything in that video was so perfect, this just caught my eye, I wasn't necessarily looking for it to be honest.
Dat usb port build quality.
I was afraid they could fall short on build quality to match demand, I hope this is not widespread! Looking at the usb ports on the T3 reveal of PS4, which is among the first official sku reveals, I wouldn't be surprised a few units have faulty I/O ports like the HDMI port in IGN's case.
The USB ports on my computer (there are three side by side) look kind of like that, they are not exactly in line, or rather when you look at it from different angles the light makes them look out of line, but they all work perfectly and I've had this for almost three years. That picture doesn't really tell us much about build quality.
Zombie James
Banned
Dat usb port build quality.
I was afraid they could fall short on build quality to match demand, I hope this is not widespread! Looking at the usb ports on the T3 reveal of PS4, which is among the first official sku reveals, I wouldn't be surprised a few units have faulty I/O ports like the HDMI port in IGN's case.
chinese students working for free (interns)
Dat usb port build quality.
I was afraid they could fall short on build quality to match demand, I hope this is not widespread! Looking at the usb ports on the T3 reveal of PS4, which is among the first official sku reveals, I wouldn't be surprised a few units have faulty I/O ports like the HDMI port in IGN's case.
So you think that is an actual retail unit in that video?
Its the same empty shell that was in the demo cases at e3 and other places, that video is from June.
It's a pretty obvious difference.
Never thought of it that way. But it's kind of odd they used this for the official SUPER close up reveal
I'm beginning to regret posting it with the "build quality" remarks tho :\ Could have been a fun post some thread else.
edit: for the grasping straws painting poster: Your "people with an agenda, posting things and stuff" senses are mis-tingling.