Compared to Sony and Microsoft they're doing completely terrible.
Don't own a PS3 or Xbox but day one digital releases of retail games is not something I knew these guys were doing. If so, hey, that's cool, but it's also Nintendo we're talking about in comparison to those two.
They've been making great strides so far in relatively unknown territory for them. Miiverse is also pretty promising and super clever conceptually. With some adjustments it could become a big thing.