So i paid them £150/$250 *facepalm*
What a disaster, i feel so cold and lifeless, like Sony have just raped me and stuck me in the corner of the room, curled up into the fetal position.
The guy on the phone made the worst analogy ever, he compared the charge to taking an expensive car into a garage and getting it fixed. He mentioned the car costing £60,000.
I said to him, that you wouldn't pay more than half the cost of the car to get it repaired at a garage, and that Sony were robbing me blind here. I told him i felt undervalued as a customer, that i paid £430 at launch for this console, and that it lasting 2 years was a disgrace. Then he said he could give me a 3 month warranty on the new console, i told him that was a disgrace. He told me to look on the website for further warranty information, i then asked if that would cost more money, he said yes, i told him it was a disgrace again.
Eventually i regretfully gave in, he wouldn't budge on the price, and i just wanted my 60gb with bc back. So i coughed up £150, i'll be getting a replacement refurbished console in 7 days. He then said the Prince of Persia game that was stuck would be returned to me in 6 WEEKS. WHAT THE HELL.
Such awful, awful service Sony.
