TheBaldEmperor
Member
I wonder if I can request a replacement dock because it is so snug.
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Sliding the Switch in and out of the dock will inevitably scratch the screen
- Thread starter TVexperto
- Start date
I wonder if I can request a replacement dock because it is so snug.
I also took my dock apart like MrFlooD, and that inner section with the rails could essentially be replaced for something less damaging (or a non rail piece cut/printed and a soft finish applied. That entire section slides out of it's own accord.
(I have protective pads on the rails of mine as seen in the photos)
(I have protective pads on the rails of mine as seen in the photos)
theonerayman
Member
after looking at the pictures I checked out my dock and sure enough it's bending inwards. It's not as bad as the picture above but it's certainly at an angle. I took some cloth that an old tablet had come in, cut some strips and put them on the rails. Hopefully it will be ok until the tempered glass protector I ordered arrives tomorrow
AndyMoogle
Member
They should go out and say that anyone with a dock that is bending inwards, will get a free replacement. That's the only thing they can do really, unless they enjoy bad publicity.
Caffeine
Member
Alright, so I took the plunge and removed the faceplate.
Good News:
- Works Perfect
- Allows me to place the system in my entertainment unit
- Super easy to do *as long as you have a Y-Tip screwdriver
Cons:
- Ugly
- Not as easy to dock
Now with Pics:
not bad I bet someone could 3d print a small cover for that lol
SmokedMeat
Gamer™
Do you accept scratches on your car/truck? Would you buy a dishwasher or TV with a big scratch in it?
Scratches might add to the cool factor for guitars and skateboards, but not other items.
Labombadog
Member
Ugh I just ordered that tempered glass protector too. Well, I have time to cancel if this is confirmed true since it's backordered.
FinaruDensetsu
Member
This is a joke right? If not this is one of the stupidest comparisons I have ever heard.
7DollarHagane
Banned
Like I said before it's a manufacturing issue with the dock being warped or too tight. I would hope Nintendo sends out a replacement dock for those affected.
Pic for what I am describing.
Mine looks like the right one so I guess I'm safe?
AndyMoogle
Member
I just checked mine and it's about as straight as it can get. Might be off by 1 mm at most. At least we've most likely found the cause, which means that people should be able to easily find out if they have any risk of this happening. This really sucks for those who have gotten it as bad as the left one in Tendo's pic. Nintendo really need to replace those asap.
Lakershead22
Member
For those using Moleskin, are you covering even the rubber part on the dock?
I'm using the packaging material that came with the Switch and I'm concerned about the pressure. I wonder if it's safe to take it off now that we know about some docks not being straight. I checked and mine is straight. If that's the only thing causing issues then I should be fine, but I'm not sure if it is.
I'm worried that some of the stuff people are attaching to the dock will actually scratch the screen more than the dock itself.
Especially those round felt stick-on feet. Those are usually some pretty coarse material to resist compression. Microfiber it ain't.
Personally I'm just going to get a screen protector. Although my dock is perfectly straight fwiw.
Also is it just me or is the dock more likely to scratch the bezel than the actual screen part? Not that that makes it OK.
Especially those round felt stick-on feet. Those are usually some pretty coarse material to resist compression. Microfiber it ain't.
Personally I'm just going to get a screen protector. Although my dock is perfectly straight fwiw.
Also is it just me or is the dock more likely to scratch the bezel than the actual screen part? Not that that makes it OK.
Pic for what I am describing.
Mine looks like the right one plus I find the switch is actually quite loose in my dock, so I assume I got lucky there.
Same here... If it is the only thing that's causing the issues, I think I might take the packaging material I put on the dock back off. I think my dock is straight. I can't tell for sure.
clem84
Gold Member
I'm personally not crazy about the design of the dock. I would've preferred if it was something you simply place the Switch on, a little like the WiiU gamepad could simply be put on its base to be recharged. The base could be designed to lean a little to the back to make sure the Switch doesn't tip over. There wouldn't be any sliding in and out, it would be placed on the base. Easier to recharge too. It would be setup so that a contact needs to be made to recharge the unit, not an actual connection.
Maybe in a future iteration.
omg the video out. You're right it needs to have a connection obviously.
Maybe a combination of the two? Some kind of cradle with a connection at the bottom?
Maybe in a future iteration.
omg the video out. You're right it needs to have a connection obviously.
Maybe a combination of the two? Some kind of cradle with a connection at the bottom?
It will need an actual connection for the video out. I too would have preferred a cradle, but it always would need to be sort of "slid" in at the last moment.
TwoDurans
"Never said I wasn't a hypocrite."
How much should I be worried about the added pressure the packing material adds? I cut it into a single sheet and it looks like it only adds a millimeter to the dock. I held a ruller next to my dock and I have one of the curving inward ones so I'd rather not remove this until a screen protector arrives.
That's how mine looks too. I think I'll probably end up taking mine off later today and being really careful until my screen protector arrives.
Same here... If it is the only thing that's causing the issues, I think I might take the packaging material I put on the dock back off. I think my dock is straight. I can't tell for sure.
Yeah that looks straight.
Alright. What screen protector would be best? I can't decide which one to get, and it looks like the amfilm tempered glass protector is 'currently unavailable' on Amazon.
Nintendo using USB-C connectors doesn't mean they use the USB spec for pinout and usage... Even using a USB-C extender is not a given, and that's assuming the cable follow the spec :/
vatstep
This poster pulses with an appeal so broad the typical restraints of our societies fall by the wayside.
Mine is a tiny bit bent. It's like right between the two examples Tendo posted.
I figured I'd just be careful until my glass screen protector arrived, but now there's reports of those melting on the screen too? Christ, you can't win.
I figured I'd just be careful until my glass screen protector arrived, but now there's reports of those melting on the screen too? Christ, you can't win.
BronzeWolf
Banned
What if it's bent?
Can heat be applied to straight it up?
Can heat be applied to straight it up?
Dreamwriter
Member
Nintendo sells replacement docks from their online store (store.nintendo.com) for $60. Just the dock, no cables or power adapters.
SixStringPsycho
Member
First light scratch done on the unit by slidding it out and in. Its a straight line. Not on the screen but on the black border.
I measured mine as it was difficult to see just by looking. My dock doesn't appear to be bent; I'm not the best at measuring as I got a little variance as I did it again and again, but at most it was like 0,3-0,4 mm shorter at the top but in reality probably less than that as I got no difference in width most of the time.
Dreamwriter
Member
Yeah, for people that may not realize it (based on the alarmist topic of the thread), the screen will not be scratched by docking the unit unless you are crazy uncareful. The rails that face the screen are on the sides, so what will scratch is the bezel, not the screen.
TwoDurans
"Never said I wasn't a hypocrite."
I guess I can live with some scratches so long as it's just the bezel.
I have installed a row of velour pads on each rail so far. They are very thin but I think they will prevent scratching. I bought the hori screen protector (cheap version) and it too started to warp off due to heat. I ordered glass ones before that, and was just looking for a temp fix. Will wait until the glass protectors arrive. Velour pads seem to be working well though.
OverturePT
Member
It's what I always did. I can live with scratches on the back, funny thing is that it never scratched.
Hawk269
Member
I know there are some in denial that this is an issue, but I removed my unit from it's doc, I only use it as a console, no need to use it as a portable and it has been slid into the doc only 3 times since launch and sure enough it did scuff up the bottom left/right. I only removed it since I bought a screen protector. It took about 10 minutes using a lint free cloth to rub out the scuff that the doc caused...but fortunately I got it cleaned up and applied the protector. Can't believe Nintendo jacked this up and there are the casuals that most likely wont even know about this and wonder why the screen is jacked up.
I have more faith that someone will offer 3D printed dock parts that can be swapped in.
darkazcura
Member
Interesting. Makes sense. It seems like this is probably what's going to cause this issue for some and why others will never see the issue.
Guess I should check to see if my dock is straight. Really poor QA from Nintendo. Ugh
Manac0r
Member
I think I have spent more time obsessing about docks, scratches, cables and power packs than is healthy... so last night I just stopped. I sat down, docked my switch, picked up the pro controller and just gamed for a few hours with Zelda. Loved it! Please keep your Switch safe, but don't forget to enjoy it too!
Karspankey
Banned
My dock is ever so slightly bent, but it is not as bad as the pics posted. The screen doesn't seem to touch the dock when I take it out even when I try picking the unit up out of the dock while bringing it towards the bend.
Mammoth Jones
Member
This is a shitty comparison. You're comparing a guitar whose function is to make sound to a tablet whose function is to DISPLAY content.
Of course people will feel some kind of way when their displays get scratched.
CrustyBritches
Gold Member
I haven't docked mine yet, and likely won't until I tear the dock apart and construct something better. Padding and screen protectors seem ineffective against a warping dock opening.
I feel sorry for anybody who puts their Switch into this thing. It's the selling point of the system and you shouldn't use it. That's not good.
I feel sorry for anybody who puts their Switch into this thing. It's the selling point of the system and you shouldn't use it. That's not good.