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Television Displays and Technology Thread: This is a fantasy based on OLED

Jamiaro

Member
Quoting myself: the problem was fixed by setting the PS4 Pro RGB range to LIMITED.

On RGB Range Automatic or Full and HDMI Ultra Deep Color enabled on the LG, things don't work right. The blacks and whites are crushed. The PS4 is told it can send full RGB but the LG only takes Limited.

Conclusion: If you want RGB, enable HDMI Ultra Deep color on the LG
but do NOT enable Automatic for RGB range on the PS4 pro.

Ultra HDMI Deep Color off -- PS4 pro won't use RGB, all is good
Ultra HDMI Deep Color on - PS4 pro will use RGB but Range must be Limited, not Auto or Full.
HDR Games (irregardless of above) - PS4 pro will switch to YUV420, not RGB, and all is good
Non HDR Games (Either Force YUV420 or use RGB Limited).

I wonder if the bug is with the TV or the PS4?

Note also that with a Sony ultra-hd blu-ray box the LG turns on HDMI Ultra Deep Color for the HDMI port automatically.
But for the PS4 pro the LG doesn't turn it on automatically. Another mis-communication issue.

This is good info, thank you! What about the normal PS4? Still Limited + Low Blacks? I got the B6-model.
 

Kudo

Member
This is good info, thank you! What about the normal PS4? Still Limited + Low Blacks? I got the B6-model.

Not sure if you and jellies_two know but there is HDMI Black Level setting on the LG which needs to match with your PS4 RGB Range for RGB to look correct in Full Range.
PS4 will try to guess it but most of the time it's wrong so you need to set both manually.
https://youtu.be/nXx9DSuY3hs?&t=282
Full+High is the correct ones you need to use.
 

Jamiaro

Member
Not sure if you and jellies_two know but there is HDMI Black Level setting on the LG which needs to match with your PS4 RGB Range for RGB to look correct in Full Range.
PS4 will try to guess it but most of the time it's wrong so you need to set both manually.
https://youtu.be/nXx9DSuY3hs?&t=282
Full+High is the correct ones you need to use.

I know this, thank you. :) Full RPG needs to match High Black and Limited RPG with Low Black. I was just wondering if Limited works better with HDR.
 
Thats chart is legit. I also get 8-bit 444 RGB full video level when playing SDR games at 4K.

Are you still referring to the PS4 Pro?

Do you leave resolution and all settings set to "automatic"?

How do you know what you're getting as far as output for color space?

This drives me nuts because when left on auto, i can't find a way to tell on the Pro what it's actually outputting at any given time, and the C7 pretty much says "3840x2160"; not super helpful...
 

Kudo

Member
I know this, thank you. :) Full RPG needs to match High Black and Limited RPG with Low Black. I was just wondering if Limited works better with HDR.

I think it does, I remember reading people that use lot of HDR content leave it at Limited+Low.
People more knowledged about this will probably pitch in soon enough.
 
Not sure if you and jellies_two know but there is HDMI Black Level setting on the LG which needs to match with your PS4 RGB Range for RGB to look correct in Full Range.
PS4 will try to guess it but most of the time it's wrong so you need to set both manually.
https://youtu.be/nXx9DSuY3hs?&t=282
Full+High is the correct ones you need to use.

Another setting? Will check
And how is an average user going to figure this out if they don't notice something is wrong. Or even if they do. I bet most ps4s attached to the lg tvs are setup sub optimal currently.
 
I know this, thank you. :) Full RPG needs to match High Black and Limited RPG with Low Black. I was just wondering if Limited works better with HDR.

As I already told you earlier in the thread, for HDR on the standard PS4 you need to Full RGB with High Blacks. The combination Limited / Low is buggy and will give you black crush in HDR. If you have Horizon you can pull up the ingame brightness adjust screen and test it out. The black crush is very noticeable.
 

Kudo

Member
As I already told you earlier in the thread, for HDR on the standard PS4 you need to Full RGB with High Blacks. The combination Limited / Low is buggy and will give you black crush in HDR. If you have Horizon you can pull up the ingame brightness adjust screen and test it out. The black crush is very noticeable.

DigitalFoundry seems to recommend YUV420 for HDR, also I do remember reading here that either using Auto or Limited would be good for HDR in RGB
https://youtu.be/ZOJHOyEBVI0?t=110

Thread with lots about this:
http://www.neogaf.com/forum/showthread.php?t=1310135
 

b0uncyfr0

Member
Hey guys, first time post in this thread but hoping for some discussion on NV's vsync methods and the best for my scenario.

Long story short - i recently acquired a 46PFL3108H. I noticed it had the typical smooth motion (your typical company specific smoothing effect) and tried it out. Its a 100 Hz Perfect Motion Rate i believe. I was blown away how smooth it was. For comparison i game on an oc'd 1080p 60 fps monitor at 75hz. This felt just as smoother - if not better.

The only problem now is - you guessed it - the input lag.

what would be the best way to maximise this smoothing effect and somehow reduce the input lag in reference to NV methods - adaptive,fastsync,caping at certain frame rates?
 
I think the 10/12bit and 420/422 you see on the PS4 Pro is down to a weird thing in the HDMI 2.0 spec. Where 60Hz 4:2:2 is allowed to have 12bit depth but not 10bit.

knipselifa96.png


HDMI 2.1 can't come soon enough.

It's pretty annoying. I certainly appreciate the jump in bandwidth between HDMI 2.0 and 2.1, but it seems like we've had a purposefully incomplete HDMI spec for UHD since 1.4.

With 2.1's bandwidth, I would be furious if I'm unable to access some new HDMI feature through a software update for the next few years.
 

RoadHazard

Gold Member
Hey guys, first time post in this thread but hoping for some discussion on NV's vsync methods and the best for my scenario.

Long story short - i recently acquired a 46PFL3108H. I noticed it had the typical smooth motion (your typical company specific smoothing effect) and tried it out. Its a 100 Hz Perfect Motion Rate i believe. I was blown away how smooth it was. For comparison i game on an oc'd 1080p 60 fps monitor at 75hz. This felt just as smoother - if not better.

The only problem now is - you guessed it - the input lag.

what would be the best way to maximise this smoothing effect and somehow reduce the input lag in reference to NV methods - adaptive,fastsync,caping at certain frame rates?

Everyone's answer will be: Turn off motion smoothing, you heathen!
 

holygeesus

Banned
Are you still referring to the PS4 Pro?

Do you leave resolution and all settings set to "automatic"?

How do you know what you're getting as far as output for color space?

This drives me nuts because when left on auto, i can't find a way to tell on the Pro what it's actually outputting at any given time, and the C7 pretty much says "3840x2160"; not super helpful...

You can tell what it is outputting if you go to video settings and check video output or whatever it's called in there (bottom option). If you are playing an HDR game suspend it (press PS button) then go to video settings and the same option as above and it will tell you the colour space being output and everything else.
 

holygeesus

Banned
I'm probably more confused than you are.

The most succinct summing up of how you should set up your B6, I have read, is here

2160p RGB is ALWAYS better than 2160p YUV420, unless your TV/monitor has compatibility issues.

RGB and YUV420 here are compression modes. RGB is uncompressed, while YUV420 compresses video data to 1/2 of their original size.

YUV420 is there because some old 4K TVs support only HDMI 2.0 metadata, but not HDMI 2.0 bandwidth of 18Gbps. However, fully uncompressed 2160p 8-bit (SDR) RGB video requires 17.82Gbps (at 60fps, same below), which exceeds the limit of those old TVs. On the other hand, 2160p 8-bit (SDR) YUV420 video requires only 8.91Gbps, and will work without any problem. In such cases, players are not able to choose 2160p RGB at all, due to bandwidth limits.

For new 4K TVs that support HDMI 2.0 bandwidth of 18Gbps, it is obviously that they are capable for both 2160p 8-bit (SDR) RGB (17.82Gbps) and 2160p 8-bit (SDR) YUV420 (8.91Gbps). To get better video quality, we have no reason to choose YUV420 over RGB.

For HDR videos, it’s a bit tricky. Theoretically, uncompressed 2160p 10-bit (HDR) video requires 22.28Gbps and therefore exceeds the limit of HDMI 2.0, so it won’t work at all. On the other hand, 1/2 compressed 2160p 10-bit (HDR) YUV420 video requires only 11.14Gbps, and will obviously work without any problem.

I guess many people made a mistake here. At first, I too thought that I could get 10-bit (HDR) video only with output mode set to 2160p YUV420 because 2160p HDR RGB exceeds the bandwidth limit. However, when you play HDR contents with output mode set to 2160p RGB, PS4 Pro actually outputs in 2160p 12-bit (HDR) YUV422 (17.82Gbps). So, what is this mode?

As we mentioned before. RGB is uncompressed, while YUV420 is 1/2 compressed. Similarly, YUV422 is 2/3 compressed. It provides better video quality than YUV420 but not so good as RGB. The HDR mode used in PS4 is 10-bit HDR. However, there is no video mode in HDMI 2.0 standard for 10-bit YUV422, so 12-bit YUV422 video mode is used instead, where 2 bits are padded with zero.

In sum, 2160p 12-bit (HDR) YUV422 is the best video quality Sony could provide given this and that limits of HDMI 2.0, and you could only get it when PS4’s video output is set to 2160p RGB. If you choose 2160p YUV420, compared to 2160p RGB, you will get only 1/2 video data for SDR contents, and only 3/4 video data for HDR contents, respectively.
 
Quoting myself: the problem was fixed by setting the PS4 Pro RGB range to LIMITED.

On RGB Range Automatic or Full and HDMI Ultra Deep Color enabled on the LG, things don't work right. The blacks and whites are crushed. The PS4 is told it can send full RGB but the LG only takes Limited.

Conclusion: If you want RGB, enable HDMI Ultra Deep color on the LG
but do NOT enable Automatic for RGB range on the PS4 pro.

Ultra HDMI Deep Color off -- PS4 pro won't use RGB, all is good
Ultra HDMI Deep Color on - PS4 pro will use RGB but Range must be Limited, not Auto or Full.
HDR Games (irregardless of above) - PS4 pro will switch to YUV420, not RGB, and all is good
Non HDR Games (Either Force YUV420 or use RGB Limited).

I wonder if the bug is with the TV or the PS4?

Note also that with a Sony ultra-hd blu-ray box the LG turns on HDMI Ultra Deep Color for the HDMI port automatically.
But for the PS4 pro the LG doesn't turn it on automatically. Another mis-communication issue.

Traditionally TV sets do not support full RGB, but PC Monitors do. With the LG C7 I believe it does support full RGB, but only when the input mode (icon) is set to PC. However if you enable HDR then I don't think it supports full RGB (4:4:4 because of HDMI bandwidth limitations)

I think you have it figured out, setting RGB to limited on your PS4 and not using PC mode on the TV will result in accurate colors, if you set the input to be PC full RGB should work. For HDR it uses YUV.

Edit: read the post above mine to get YUV422 instead of 420, should be an improvement.
 

kromeo

Member
My TV keeps getting these vertical red lines flash up for a second but only when game mode is on. Restarting the power fixes it for a while, sometimes days, but it always comes back. It's annoying but not enough to go through the hassle of sending it off to Samsung...
 

holygeesus

Banned
Traditionally TV sets do not support full RGB, but PC Monitors do. With the LG C7 I believe it does support full RGB, but only when the input mode (icon) is set to PC. However if you enable HDR then I don't think it supports full RGB (4:4:4 because of HDMI bandwidth limitations)

I think you have it figured out, setting RGB to limited on your PS4 and not using PC mode on the TV will result in accurate colors, if you set the input to be PC full RGB should work. For HDR it uses YUV.

We need to keep PS4 and PS4 Pro as separate entities as they behave differently (unfortunately)

For the PS4 Pro and the B6/C6/E6 etc you should set your output resolution to '2160p RGB', set black level on your TV to 'Low' set RGB Range (on PS4 Pro) to Limited and leave HDR and Deep Colour to 'Auto'.

This will ensure both HDR and SDR output correctly.
 
We need to keep PS4 and PS4 Pro as separate entities as they behave differently (unfortunately)

For the PS4 Pro and the B6/C6/E6 etc you should set your output resolution to '2160p RGB', set black level on your TV to 'Low' set RGB Range (on PS4 Pro) to Limited and leave HDR and Deep Colour to 'Auto'.

This will ensure both HDR and SDR output correctly.

My bad I was referring to Pro.

If you only wanted SDR could you set RGB to full and then configure the input as PC for full RGB?
 

aravuus

Member
Hahah I have no idea what I'm doing here. Seemed like my PS4 Pro was outputting YUV420, but I changed everything to what holygeesus said above. Picture looks more or less the same when playing Dragon Age: Inquisition, that is... Fairly dark. Probably lots of crushed blacks here.

I can't be arsed to adjust for this game, though. Finishing it soon anyway.

e: not seeing an 'auto' setting for HDR or Deep Color on the B7, though. Latter is either on or off. For the former, well, I'm not actually seeing a HDR toggle anywhere lol. It just turns on automatically when I'm watching HDR content.
 

Kudo

Member
We need to keep PS4 and PS4 Pro as separate entities as they behave differently (unfortunately)

For the PS4 Pro and the B6/C6/E6 etc you should set your output resolution to '2160p RGB', set black level on your TV to 'Low' set RGB Range (on PS4 Pro) to Limited and leave HDR and Deep Colour to 'Auto'.

This will ensure both HDR and SDR output correctly.

Thanks for the clarification.
Will any problems arise if you ouput Full RGB Range and set TV to High Black Levels?
 

BumRush

Member
Hey guys, I've done a poor job updating the OP, but I'd like to do a little work on it next week. Any requests? Links? etc. that you think would be beneficial?
 
Owners of a B6, what settings do you use for Game mode(not HDR) and when not using Game mode what other picture mode do you use and what settings?

I ask this because I haven't yet settled on settings for games that don't offer HDR support and I like to try settings out.
 
Also, if someone wants to do TV-specific settings, I'll link to your post or throw it in the OP.

Cool man!

I've said it before and I'm gonna say it again, I can't wait for the One X to come out because man, on one hand I feel I've bought the 65B6 too early and I'll explain why. Xbox One has plenty of games under 1080p and you better sit like 4 meters or more from the screen otherwise that game will look horrible as in terribly blurry and just not pleasant to look at.

It however is even the case with 1080p games. GTA V for example. I was sitting like 3.5 meters from the screen and it just didn't look as good as it could, certainly not as good as it did on the EC9300. But now that I put the couch like 4 to 4.5 meters from the screen and things start to look good. I don't like the soft look this TV produces for games under 1080p or even at 1080p. I think when I start to see the first 4K games come November a whole new world will open up for me.

I don't regret the purchase, the deal was really good for my country but I've never been a fan of sitting too many meters away from a TV. :)
 

Macaco84

Member
Calling out to everyone in this thread - I need your help with something. I'm having some real difficulty with the store I bought a faulty TV on. Could you give your opinion on this?

I'm actually on my third TV from the store as the previous 2 were faulty and this one is also faulty (long story - look back in the thread at my posts and that will fill you in).

I am eagerly expecting my new TV to replace the third faulty one but their finance department has called me up saying I need to pay up to get it. Yet it is the same price as the original that was faulty... Intrigued? Here is the maths:

TV number 1 cost £2500. This was faulty. As they couldn't do a direct replacement (I had to settle for another model) they gave me 10% off the price off the replacement (which was also on sale for £2500) so refunded my card £250. Essentially I get the new set at £2250 thanks to this "gesture of goodwill".

This TV was also faulty so they have replaced it with an identical set worth £2500. That was easy for the store as it is like-for-like.

And that replacement is also faulty (I know, real bad luck). So I elected for another model that also cost £2500. However, the store is claiming as the original purchase price of the TV (that is faulty) was £2250 (as I had a £250 discount) I have to pay the extra £250 for this 4th set.

My argument is: isn't that basically giving me the discount with one hand and then taking it away with the other? Because if I was to accept that, the £250 I will pay to them will cancel out my original £250 discount. Yet the store is adamant that I am asking for a product that is more expensive than the value of the current set.

This has been through their whole finance department and they all disagree with me. Is my maths wrong? Am I not entitled to a set currently worth £2500?

P.S don't worry about the effects of depreciation etc. as that was never mentioned in my conversations with the store.
 

Sanctuary

Member
I frequent AVS but try to be careful not to fall down the rabbit hole.

AVS has nothing on Head-Fi in terms of voodoo and placebo though. Sure, you'll have those that swim in the Kool-Aid, but it's still more often than not a very helpful forum.

Owners of a B6, what settings do you use for Game mode(not HDR) and when not using Game mode what other picture mode do you use and what settings?

I ask this because I haven't yet settled on settings for games that don't offer HDR support and I like to try settings out.

The B6 HDR Game Mode brightness issue is news to me. But I don't even bother with "Game Mode" anyway, since the input lag was shown to be not even 2ms more in just Standard HDR (which looks better anyway) Mode. Similarly with non HDR content. I just use my normal ISF Dark. Since I don't play fighting games on it, the input lag is low enough that it doesn't really interfere. In all picture modes that I use, I have all postprocessing features off.
 

Weevilone

Member
AVS has nothing on Head-Fi in terms of voodoo and placebo though. Sure, you'll have those that swim in the Kool-Aid, but it's still more often than not a very helpful forum.
As far as the B6 HDR Game Mode brightness issue, this is news to me. But I don't even bother with "Game Mode" anyway, since the input lag was shown to be not even 2ms more in just Standard HDR (which looks better anyway) Mode.

I agree it's got nothing in terms of voodoo and placebo, but AVS will damn sure get you chasing the uncatchable if you aren't careful.
 

jstevenson

Sailor Stevenson
Calling out to everyone in this thread - I need your help with something. I'm having some real difficulty with the store I bought a faulty TV on. Could you give your opinion on this?

I'm actually on my third TV from the store as the previous 2 were faulty and this one is also faulty (long story - look back in the thread at my posts and that will fill you in).

I am eagerly expecting my new TV to replace the third faulty one but their finance department has called me up saying I need to pay up to get it. Yet it is the same price as the original that was faulty... Intrigued? Here is the maths:

TV number 1 cost £2500. This was faulty. As they couldn't do a direct replacement (I had to settle for another model) they gave me 10% off the price off the replacement (which was also on sale for £2500) so refunded my card £250. Essentially I get the new set at £2250 thanks to this "gesture of goodwill".

This TV was also faulty so they have replaced it with an identical set worth £2500. That was easy for the store as it is like-for-like.

And that replacement is also faulty (I know, real bad luck). So I elected for another model that also cost £2500. However, the store is claiming as the original purchase price of the TV (that is faulty) was £2250 (as I had a £250 discount) I have to pay the extra £250 for this 4th set.

My argument is: isn't that basically giving me the discount with one hand and then taking it away with the other? Because if I was to accept that, the £250 I will pay to them will cancel out my original £250 discount. Yet the store is adamant that I am asking for a product that is more expensive than the value of the current set.

This has been through their whole finance department and they all disagree with me. Is my maths wrong? Am I not entitled to a set currently worth £2500?

P.S don't worry about the effects of depreciation etc. as that was never mentioned in my conversations with the store.

sounds like overall they are annoyed at you swapping TVs 3 times and they're gonna hold your feet to the fire.

I don't think you have much of a leg to stand on here, you have only paid 2250 (the discount was on that TV, not permanent to all TVs).

But hey you were in for 2500 originally, so no problem going back to that price point, right?
 
Calling out to everyone in this thread - I need your help with something. I'm having some real difficulty with the store I bought a faulty TV on. Could you give your opinion on this?

I'm actually on my third TV from the store as the previous 2 were faulty and this one is also faulty (long story - look back in the thread at my posts and that will fill you in).

I am eagerly expecting my new TV to replace the third faulty one but their finance department has called me up saying I need to pay up to get it. Yet it is the same price as the original that was faulty... Intrigued? Here is the maths:

TV number 1 cost £2500. This was faulty. As they couldn't do a direct replacement (I had to settle for another model) they gave me 10% off the price off the replacement (which was also on sale for £2500) so refunded my card £250. Essentially I get the new set at £2250 thanks to this "gesture of goodwill".

This TV was also faulty so they have replaced it with an identical set worth £2500. That was easy for the store as it is like-for-like.

And that replacement is also faulty (I know, real bad luck). So I elected for another model that also cost £2500. However, the store is claiming as the original purchase price of the TV (that is faulty) was £2250 (as I had a £250 discount) I have to pay the extra £250 for this 4th set.

My argument is: isn't that basically giving me the discount with one hand and then taking it away with the other? Because if I was to accept that, the £250 I will pay to them will cancel out my original £250 discount. Yet the store is adamant that I am asking for a product that is more expensive than the value of the current set.

This has been through their whole finance department and they all disagree with me. Is my maths wrong? Am I not entitled to a set currently worth £2500?

P.S don't worry about the effects of depreciation etc. as that was never mentioned in my conversations with the store.

They already gave you a £250 discount, now they are refunding the remaining amount of £2250.

By your logic you would end up with £250 out of thin air.

Think of it this way. You can't buy something on sale, and then return it for the full non-sale price.
 

BumRush

Member
Calling out to everyone in this thread - I need your help with something. I'm having some real difficulty with the store I bought a faulty TV on. Could you give your opinion on this?

I'm actually on my third TV from the store as the previous 2 were faulty and this one is also faulty (long story - look back in the thread at my posts and that will fill you in).

I am eagerly expecting my new TV to replace the third faulty one but their finance department has called me up saying I need to pay up to get it. Yet it is the same price as the original that was faulty... Intrigued? Here is the maths:

TV number 1 cost £2500. This was faulty. As they couldn't do a direct replacement (I had to settle for another model) they gave me 10% off the price off the replacement (which was also on sale for £2500) so refunded my card £250. Essentially I get the new set at £2250 thanks to this "gesture of goodwill".

This TV was also faulty so they have replaced it with an identical set worth £2500. That was easy for the store as it is like-for-like.

And that replacement is also faulty (I know, real bad luck). So I elected for another model that also cost £2500. However, the store is claiming as the original purchase price of the TV (that is faulty) was £2250 (as I had a £250 discount) I have to pay the extra £250 for this 4th set.

My argument is: isn't that basically giving me the discount with one hand and then taking it away with the other? Because if I was to accept that, the £250 I will pay to them will cancel out my original £250 discount. Yet the store is adamant that I am asking for a product that is more expensive than the value of the current set.

This has been through their whole finance department and they all disagree with me. Is my maths wrong? Am I not entitled to a set currently worth £2500?

P.S don't worry about the effects of depreciation etc. as that was never mentioned in my conversations with the store.

I hate to side with the store on this one but the discount was on the original model, not the new one, no?
 

Kudo

Member
Calling out to everyone in this thread - I need your help with something. I'm having some real difficulty with the store I bought a faulty TV on. Could you give your opinion on this?

I'm actually on my third TV from the store as the previous 2 were faulty and this one is also faulty (long story - look back in the thread at my posts and that will fill you in).

I am eagerly expecting my new TV to replace the third faulty one but their finance department has called me up saying I need to pay up to get it. Yet it is the same price as the original that was faulty... Intrigued? Here is the maths:

TV number 1 cost £2500. This was faulty. As they couldn't do a direct replacement (I had to settle for another model) they gave me 10% off the price off the replacement (which was also on sale for £2500) so refunded my card £250. Essentially I get the new set at £2250 thanks to this "gesture of goodwill".

This TV was also faulty so they have replaced it with an identical set worth £2500. That was easy for the store as it is like-for-like.

And that replacement is also faulty (I know, real bad luck). So I elected for another model that also cost £2500. However, the store is claiming as the original purchase price of the TV (that is faulty) was £2250 (as I had a £250 discount) I have to pay the extra £250 for this 4th set.

My argument is: isn't that basically giving me the discount with one hand and then taking it away with the other? Because if I was to accept that, the £250 I will pay to them will cancel out my original £250 discount. Yet the store is adamant that I am asking for a product that is more expensive than the value of the current set.

This has been through their whole finance department and they all disagree with me. Is my maths wrong? Am I not entitled to a set currently worth £2500?

P.S don't worry about the effects of depreciation etc. as that was never mentioned in my conversations with the store.

Store is right.
What was wrong with the TVs? Are you just being picky or something actually wrong with them? That's some bad luck, hopefully you can find a working TV soon.
 

Weevilone

Member
With the way TV's are made these days it's definitely possible to have "bad luck".

I went thru I think 3 in a row at one point. First one was an LED DLP back in the day that had a power supply that you could hear from the adjacent room. It whined like crazy on bright content. The second one was a Pio 720p plasma that had weird dark splotches all over the screen. Then the 5010 (that I still have) released and the one I got had a dim stripe running horizontally all the way across the middle of the screen. It was perfectly centered, cutting the display in half.

And yeah, the retailer wasn't sympathetic by that point, but they were all legit issues.
 

Macaco84

Member
Yep all three of my issues were legitimate.

My first was an OG OLED that kept dropping out when connecting to the ps4. I think this is a known issue but it drove me mad.

The next two have been Sony XE90s that have suffered from a horrible vertical band dead centre on the screen. I posted a picture to the thread a couple of pages back.

I guess my issue here is that if I pay the £250 extra to the store won't that effectively cancel out the original gesture of goodwill? And that gesture was made as I was really inconvenienced by the replacement.

I just cant get my head around whether that should remain persistent onto any new TV up to the value of £2500 or just be on that one TV?
 

Macaco84

Member
They already gave you a £250 discount, now they are refunding the remaining amount of £2250.

By your logic you would end up with £250 out of thin air.

Think of it this way. You can't buy something on sale, and then return it for the full non-sale price.

Just to clarify, I am not after a refund. I am after a replacement TV from the store only. As such, I would hope the gesture of goodwill would remain persistent across my replacement models.
 
Store is right.
What was wrong with the TVs? Are you just being picky or something actually wrong with them? That's some bad luck, hopefully you can find a working TV soon.

Macaco84 said the previous 65" TVs had a faint band in the middle. Sounds like he won't be satisfied with quiet a few as they're prone to this type of construction.

Maybe he can try going over 65" display models with a fine tooth comb, find a good one and demand that at a discount rather than ordering what would be perfectly good TVs for most people The shop is going to lose out on delivery and sending them back to be repacked resale.

Yep all three of my issues were legitimate.

My first was an OG OLED that kept dropping out when connecting to the ps4. I think this is a known issue but it drove me mad.

The next two have been Sony XE90s that have suffered from a horrible vertical band dead centre on the screen. I posted a picture to the thread a couple of pages back.

Have you got the XE9305 yet? How does two XE900 cost £2500 when the XE9305 65" is 2500 and the 65" XE900 are £1800. Reading your other posts sounds like you have two 9305 but you claim its two 900?
 

BumRush

Member
Just to clarify, I am not after a refund. I am after a replacement TV from the store only. As such, I would hope the gesture of goodwill would remain persistent across my replacement models.

Whether or not it should remain persistent from a moral perspective definitely doesn't mean the store will view it this way. They might have had a manufacturer incentive to offer TV #1 at a reduced cost.
 

Macaco84

Member
Macaco84 said the previous 65" TVs had a faint band in the middle. Sounds like he won't be satisfied with quiet a few as they're prone to this type of construction.

Maybe he can try going over 65" display models with a fine tooth comb, find a good one and demand that at a discount rather than ordering what would be perfectly good TVs for most people The shop is going to lose out on delivery and sending them back to be repacked resale.

Please see my post from before in this thread with a photo of the band. There is nothing faint about a huge vertical line that runs dead centre on the TV. Any sort of FPS game for example I cannot in-see it and it drives me mad.

Don't just assume OCD.
 
Just to clarify, I am not after a refund. I am after a replacement TV from the store only. As such, I would hope the gesture of goodwill would remain persistent across my replacement models.

I guess I am just viewing them as pretty much the same thing. Return = you get your money back. Replacement = you get a TV equal to the amount of your return value. Any difference would be made up by you.

I do get what you are saying though.
 

Macaco84

Member
I guess I am just viewing them as pretty much the same thing. Return = you get your money back. Replacement = you get a TV equal to the amount of your return value. Any difference would be made up by you.

I do get what you are saying though.

Got a horrible feeling my moral/quasi-mathematical argument wont win against their finance department. Although i will write a letter and see what happens.

In which case what do i do with my £2250? Settle for a tv i dont really want or just buy a cheapo £500 job and wait a couple of years. Agh.
 

/XX/

Member
I really hope Panasonic does something with those 1,000,000:1 IPS panels outside of commercial applications, because that seems like the only thing on the horizon which could compete right now.
Not exactly a consumer-oriented product either (strictly speaking), but the EIZO ColorEdge PROMINENCE CG3145 shows it will soon be made available for purchase to the general public:

After NAB Show 2017 Tokyo:EIZO、31.1型HDRリファレンスモニター「ColorEdge PROMINENCE CG3145」を展示 | レポート | Macお宝鑑定団 blog(羅針盤)
http://www.macotakara.jp/blog/report/entry-32614.html
 
Please see my post from before in this thread with a photo of the band. There is nothing faint about a huge vertical line that runs dead centre on the TV. Any sort of FPS game for example I cannot in-see it and it drives me mad.

Don't just assume OCD.

You said..

It's a difficult one. I am a picky person by nature but I really can't decide if I should live with it or not. Guaranteed 90 percent of people probably wouldn't notice this problem and this can make it a tough sell when trying to explain why I want to return it. I mean, the set isn't really "faulty" as such. It works fine aside from this one annoyance.

But damn it is ruining my fifa football sessions. As my eye is trained on it.

I might give the store a call but pretty sure I'm going to come across as "one of those customers" that just finds a fault in everything.

You said this
I mean my last tv was an oled but had some vertical banding so was returned. I then got an xe90.

But now say the OLED was dropping out. Maybe you have two faults.

Yep all three of my issues were legitimate.

My first was an OG OLED that kept dropping out when connecting to the ps4. I think this is a known issue but it drove me mad.

The next two have been Sony XE90s that have suffered from a horrible vertical band dead centre on the screen. I posted a picture to the thread a couple of pages back.

I'm actually on my third TV from the store as the previous 2 were faulty and this one is also faulty (long story - look back in the thread at my posts and that will fill you in).

I am eagerly expecting my new TV to replace the third faulty one but their finance department has called me up saying I need to pay up to get it. Yet it is the same price as the original that was faulty... Intrigued? Here is the maths:

TV number 1 cost £2500. This was faulty. As they couldn't do a direct replacement (I had to settle for another model) they gave me 10% off the price off the replacement (which was also on sale for £2500) so refunded my card £250. Essentially I get the new set at £2250 thanks to this "gesture of goodwill".

This TV was also faulty so they have replaced it with an identical set worth £2500. That was easy for the store as it is like-for-like.

And that replacement is also faulty (I know, real bad luck). So I elected for another model that also cost £2500. However, the store is claiming as the original purchase price of the TV (that is faulty) was £2250 (as I had a £250 discount) I have to pay the extra £250 for this 4th set.

Following the story you've had 3 sets, an OLED, then two XE900, yet the prices don't match the 65" XE900. The £2500 Sony is the XE9305, the 4th one you said you're going for.

Sorry if it seems like I'm stalking, its just something doesn't add up here. I've been following the XE9005 and XE9305 prices for months, the XE900 wasn't £2500 a few weeks ago, it's been £1500 for the 55" and £1900-2000 for the 65" since June and never been higher than £2300 since the launch.
 

Macaco84

Member
You said..



You said this


But now say the OLED was dropping out. Maybe you have two faults.





Following the story you've had 3 sets, an OLED, then two XE900, yet the prices don't match the 65" XE900. The £2500 Sony is the XE9305, the 4th one you said you're going for.

Sorry if it seems like I'm stalking, its just something doesn't add up here. I've been following the XE9005 and XE9305 prices for months, the XE900 wasn't £2500 a few weeks ago, it's been £1500 for the 55" and £1900-2000 for the 65" since June and never been higher than £2300 since the launch.

The oled did have banding but the dropouts were a bigger issue. And tbh im better educated now than when i first got the oled. I now know there is no such thing as a perfectly uniform screen. But the xe90 band is pretty viscious.

The xe90 was definitely £2500 when i first bought it. It has dropped like a stone since then but was £2500 when first bought. At least from my retailer.
 
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