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[JNT]

That sounds like a faulty gear causing the teeth to grind rather than transmit torque. This could explain the disc not being readable because the mechanism can't slide the disc into position.

 

[tehPete]

Redmond, we might have a problem:

http://www.youtube.com/watch?feature...&v=DXGGLllHX4s

http://www.youtube.com/watch?feature...&v=dIzTX_NjVj8

http://www.youtube.com/watch?feature...&v=6hePpGBcPak

http://www.youtube.com/watch?feature...&v=lOPcMT5DHWY

It's not the sound of grinding,

Spoiler

it's thunder.

 

[Crawl]

It's not the sound of grinding,

Spoiler

it's thunder.

 

[system11]

The problem is that these Xboxes have been issued to users.

Well, my point was - these are being sold to a customer (my company) and somewhere a little below the 5% mark are either DOA or fail within the first few days. I remember way back in the day, my parents bought me an Atari 800. First unit we had went back due to lack of colour. Second unit worked but 3 tape decks failed inside of 2 weeks due to a design flaw. Broken electronics are nothing particularly new, just RROD has made everyone really jumpy about it.

 

[Morphine1680]

Evrything happens to early adopters

 

[Hex]

Maybe this has been answered but is the system scratching the disc when it makes the noise?

Fortunately blu ray discs have a hell of a coating on them, unlike dvds so the odds of them not getting scratched are good.

 

[Dr. Kitty Muffins]

I don't think its a massive RROD level issue right now but Microsoft wouldn't last if it were. They couldn't withstand two massive hiccups like that with back to back console launches.

 

[inherendo]

I don't think its a massive RROD level issue right now but Microsoft wouldn't last if it were. They couldn't withstand two massive hiccups like that with back to back console launches.

Xbox division is a very, very small part of their total revenue. Can't see MS staying in the console business with all things considered. Just doesn't seem worth it when their other divisions are really doing well.

 

[Bananajama]

https://twitter.com/adambarenblat

Polygon editor Xbox One disc drive has gone.

So IGN/Polygon have had one pop of each console.

 

[LiK]

Mine is fine. No grinding.

 

[mjontrix]

https://twitter.com/adambarenblat

Polygon editor Xbox One disc drive has gone.

So IGN/Polygon have had one pop of each console.

Damn.

Can't blame Microsoft exclusively for this though since Sony consoles have been failing a bit as well.

Damn if Neogaf had sigs mine would say:

When in doubt, blame Foxconn.

 

[tehPete]

Look at all that infinite powah!

On a side note, I remember a friend going through five / six PS2's when they were released before he got one with a disc drive that lasted more than a week. While with improved manufacturing / QA practices it's safe to say that those days are long behind us, I think that it's left such a racial memory that at the first signs of a drive failing on a new console we're thrown into traumatic flashbacks.

 

[samven582]

Redmond, we might have a problem:

http://www.youtube.com/watch?feature...&v=DXGGLllHX4s

http://www.youtube.com/watch?feature...&v=dIzTX_NjVj8

http://www.youtube.com/watch?feature...&v=6hePpGBcPak

http://www.youtube.com/watch?feature...&v=lOPcMT5DHWY

grindgate

 

[3rdamention]

https://twitter.com/adambarenblat

Polygon editor Xbox One disc drive has gone.

So IGN/Polygon have had one pop of each console.

I know on the PS4 issues it was IGN and Kotaku that got a faulty console. So now we are even on that front. Looks like this could be interesting once it all plays out.

 

[Deleted member 47027]

Got it swapped out, have a happy Xbox One. Good times.

 

[Psykoboy2]

Got it swapped out, have a happy Xbox One. Good times.

How? Just out of curiosity. I called GameStop and they said it would probably be faster to go through Microsoft to get the issue fixed.

 

[BronsonLee]

Got it swapped out, have a happy Xbox One. Good times.

Yay! DAT KI

How? Just out of curiosity. I called GameStop and they said it would probably be faster to go through Microsoft to get the issue fixed.

He has connections!

 

[Defect]

I don't have a disk game yet so I hope mine isn't like this.

 

[Deleted member 47027]

How? Just out of curiosity. I called GameStop and they said it would probably be faster to go through Microsoft to get the issue fixed.

Their manager got two new ones overnighted for me. They also have a really good manager who goes the distance, you might have a shitty one. Don't let up!

 

[airjoca]

I don't have a disk game yet so I hope mine isn't like this.

Try a DVD.

 

[Psykoboy2]

I don't have a disk game yet so I hope mine isn't like this.

You can try with a DVD or Blu-Ray. Here's mine:

http://youtu.be/yuq95i1KPCc

 

[foxbeldin]

https://twitter.com/adambarenblat

Polygon editor Xbox One disc drive has gone.

So IGN/Polygon have had one pop of each console.

We had gaffers telling us that kotaku/ign failed PS4s couldn't be a coincidence and meant widespread.

I'd like their opinion now.

 

[MogCakes]

We had gaffers telling us that kotaku/ign failed PS4s couldn't be a coincidence and meant widespread.

I'd like their opinion now.

Hopefully this news has made people realize that electronics are never without failure rates.

 

[Bam Bam Baklava]

We had gaffers telling us that kotaku/ign failed PS4s couldn't be a coincidence and meant widespread.

I'd like their opinion now.

I really didn't understand what people were thinking. Did they think two consoles would launch and one or both would literally have no issues pop up on the internet? It's just common sense.

 

[Bananajama]

Oops my bad on the memory. Could have sworn it was polygon and ign that both had one busted of each.

 

[SeanR1221]

I really didn't understand what people were thinking. Did they think two consoles would launch and one or both would literally have no issues pop up on the internet? It's just common sense.

Yeah when you have a million consoles out there, you can't expect 100% success rate.

 

[Iacobellis]

When is the shit storm going to be dropped? Is this what it was?

 

[Bedameister]

It looked like a big thing thursday morning but now to me it seems like the problem isn't that big.

 

[OlympicTechno]

We had gaffers telling us that kotaku/ign failed PS4s couldn't be a coincidence and meant widespread.

I'd like their opinion now.

Tom Phillips of Eurogamer also has a busted Xbox One.

 

[SeanR1221]

When is the shit storm going to be dropped? Is this what it was?

Didn't Bish later dismiss the "ass storm"

 

[Dr. Kitty Muffins]

Right now we can put both into the category of "slight" but lets not do everyone a disservice if one rf the other system has widespread problems. The "the other guy has issues too" line will do more harm than good in that scenario. It might seem like it is being dealt to quell any system wars nonsense but it wont help any potential buyers out. Lets be mindful of that possibility while going forward.

 

[Iacobellis]

Didn't Bish later dismiss the "ass storm"

He did?

 

[Marky Mark]

http://www.youtube.com/watch?feature...&v=6hePpGBcPak

This guy sounds so distraught. lol

*sigh* "Can anyone tell me why dats clickin"

 

[boredandlazy]

https://twitter.com/adambarenblat

Polygon editor Xbox One disc drive has gone.

So IGN/Polygon have had one pop of each console.

Still a 7.6.

 

[NekoFever]

OK, this made me laugh: http://www.youtube.com/watch?v=LoF01Q2NNzA

 

[Digital-Hero]

Just watched the original Hunger Games on Blu-ray. No problems. I have been playing PS4 much more though.

 

[Wolfgang Jr]

Bluray troll by Sony? #WellPlayed.

 

[Winterfang]

Goddammit XD

 

[Uncle Dukey]

I'm 0/2 on next gen. PS4 has the blue light problem and Xbox makes the grinding sound then won't accept disks.

 

[Bam Bam Baklava]

I'm 0/2 on next gen. PS4 has the blue light problem and Xbox makes the grinding sound then won't accept disks.

Oh man that's the most brutal luck I've ever heard.

 

[Amir0x]

I'm 0/2 on next gen. PS4 has the blue light problem and Xbox makes the grinding sound then won't accept disks.

the gods of launch failure rates have not been kind to you

 

[TouchMyBox]

I'm 0/2 on next gen. PS4 has the blue light problem and Xbox makes the grinding sound then won't accept disks.

My condolences.

 

[brickarts295]

I'm 0/2 on next gen. PS4 has the blue light problem and Xbox makes the grinding sound then won't accept disks.

Boy that sucks, here's hoping you get them replace.

 

[Dukey]

I'm 0/2 on next gen. PS4 has the blue light problem and Xbox makes the grinding sound then won't accept disks.

If it makes you feel better, this Dukey has had good luck with Wii U and PS4 units. =)

 

[Uncle Dukey]

If it makes you feel better, this Dukey has had good luck with Wii U and PS4 units. =)

Haha, nice

I played around with the UI and Crimson Dragon yesterday. I had rented Need for Speed so I was happy to see it came in today so I could try my first disc game. Well, you know what happened after that . I'm just glad that grinding sound doesn't damage the disc.

I've never had a console be bad out of the box before, so I guess I'm making up for it now! Both my consoles came from Amazon too so I can perpetuate the myth that they are getting bad batches

 

[Minions]

Here is some more data to add I guess:

http://kotaku.com/reports-of-xbox-one-disc-drive-issues-increase-1470495704

(I've received about 150 e-mails in two days—for context, last week after the PS4 launch, Stephen asked anyone affected by hardware failure to reach out to him, and he received a few dozen e-mails in two days.)

 

[Gxgear]

I'm 0/2 on next gen. PS4 has the blue light problem and Xbox makes the grinding sound then won't accept disks.

Condolences.

On the lighter side of things, you should really consider investing in a couple of lottery scratchers hitting those odds.

 

[NineH]

I just tried to watch a bluray on my Xbone and got the wonderful grinding noise. I've already packed it up to return to Best Buy first thing in the morning. In a twisted way I'm kinda glad it happened because I'm starting to get buyers remorse from buying this and the ps4 in such a short time. Hopefully I'll pick another Xbone down the road when it gets a bigger library.

 

[GribbleGrunger]

I read through some German boards and I have the feeling that the "Green Screen of Death" is far more likely than the broken disc drive.

http://forums.xbox.com/xbox_forums/xbox_support/xbox_one_support/f/4269/t/1625560.aspx

Why is this now behind a sign in process? I went to this freely before.

 

[manny10032]

Why is this now behind a sign in process? I went to this freely before.

I can't believe that there are people out there that have already bought multiple Xbone's because of failures