https://www.youtube.com/watch?v=CsTJ3RdUotY
Just going to paste my Youtube description below. You get the idea:
Apologies for the vertical video, and some shaking. Was trying to fiddle with the joycons/volume while I was recording.
Just opened my Switch last night expecting a working videogame console, and got a byproduct of the hellfires of Beelzebub himself.
In handheld mode, everything works fine, including playing in kickstand mode with joycons out. In docked mode, everything goes to shit. Menus don't load, joycons sync and de-sync at will, and removing the system from docked mode will sometimes just turn the screen black, and I have to restart the system.
Later on, the UI seemed to be working a little more quickly. But then I open Mario Kart 8 Deluxe and got this hot mess.
I'm not sure if it's the dock or the console itself. I don't think it's the TV, since other consoles work on it just fine. Anyway, I've set up a repair with Nintendo. I'm almost impressed by how broken this particular unit is. Even the customer service rep on the help line had never heard of anything like this, and I have yet to find anyone with a similar issue. I can take comfort in the fact that I owned the patient zero of Nintendo Switches.
Just going to paste my Youtube description below. You get the idea:
Apologies for the vertical video, and some shaking. Was trying to fiddle with the joycons/volume while I was recording.
Just opened my Switch last night expecting a working videogame console, and got a byproduct of the hellfires of Beelzebub himself.
In handheld mode, everything works fine, including playing in kickstand mode with joycons out. In docked mode, everything goes to shit. Menus don't load, joycons sync and de-sync at will, and removing the system from docked mode will sometimes just turn the screen black, and I have to restart the system.
Later on, the UI seemed to be working a little more quickly. But then I open Mario Kart 8 Deluxe and got this hot mess.
I'm not sure if it's the dock or the console itself. I don't think it's the TV, since other consoles work on it just fine. Anyway, I've set up a repair with Nintendo. I'm almost impressed by how broken this particular unit is. Even the customer service rep on the help line had never heard of anything like this, and I have yet to find anyone with a similar issue. I can take comfort in the fact that I owned the patient zero of Nintendo Switches.