• Hey, guest user. Hope you're enjoying NeoGAF! Have you considered registering for an account? Come join us and add your take to the daily discourse.

Figure GAF |OT2| NSFWallet

Status
Not open for further replies.

PewPewK

Member
Well shit. The Snow Miku I ordered from Nippon Yasan arrived today and I'm pretty sure it's a bootleg. :\

Her hat and hair are discolored, gold color isn't painted very well and her arm doesn't fit into the socket snuggly. I'll post pictures after lunch.

Don't order figures from Nippon Yasan!

Yeah, if you get some photos I can tell you how it looks in comparison to mine. It might just be a Nendoroid with failed QCing.
 

PewPewK

Member
Looking at other user pictures of MFC the most obvious error I can find is the rune decoration along the border of her skirt is inconsistent. It looks perfect in the MFC image but the runes start to hover on the right side of her skirt then get cut off on mine. Her left glove is also missing the white paint around the hand joint.

So comparing her to known bootlegs, they seem to have similar defects.

theyasminshow1407603362.jpeg

The runes seem to both be placed incorrectly in similar ways.

On my Snow Miku, the runes aren't perfect, but the differences are minor in comparison to yours.

I also noticed that on mine, where the runes are above the hem of the shirt, they have a little bit of a different design.

 

cajunator

Banned
So I know there are several Figure GAFers who are fan of Card Captor Sakura, do you all know of this? Crunchyroll To Stream "Card Captor Sakura" Anime

I got the blurays so its not necessary for me but Im really glad others can finally experience this show the way it was meant to be!

Since it's a new page I'll post my pics here. (Excuse shitty phone cam pics)

I noticed something was off when I first opened the box and her left arm wasn't attached and was next to her hat:


As you can see with the following picture the paint quality is not up to good smile standard. Her gold collar looks rough, her skirt is patchy, the tie has a crack (its not dirt, I couldn't scratch it off) and the snow flakes in her hair don't look like the ones seen in her promo pictures.


The paint on her shoes are uneven and sloppy.


I'm not sure if you can see it in the picture but her hair is stained brownish and looks pretty bad in certain lighting. Her hat is also stained.


There is other various problems not shown in the pictures and I keep finding more the harder I look for them. Not impressed with it so far. Her arm that wasn't attached when I first opened her isn't fitting into the socket well either.


The box looks the same as I've seen here and around the internet but it felt kinda cheaper and the color faded. That was another hit this may have been a bootleg.

---

I sent a ticket to Nippion Yasan with some of these pictures attached. I'm not sure what they can do to help me.

That looks like a bootleg. I dont know how they sold you a bootleg but if I were you Id raise hell about it. The paint quality is not that bad anywhere and it looks paler and overall more rough than the nendo Im looking at here.
 

meijiko

Member
Sorry to hear about the potential bootleg, phoenix. Snow Miku is a great figure, and all three of mine have turned out great (all bought from GSC). At first I thought it could have been some QC issues, since I've noticed some of my newer nendos coming with looser joints/cheaper feeling parts, but after seeing your pictures, it really doesn't look like something official. =/ Definitely check with N-Y about it, and if they claim it's legit, contact GSC.

I've been happy and actually a little overwhelmed about all the new CCS stuff. Not only the figures/media releases, but other companies are actually making other merchandise too (Ensky has put a bunch stuff up for preorder lately). If you haven't watched the series yet, and you have a decent tolerance for magical girl shenanigans, definitely do so. I've been going through a rewatch since getting my blurays, and I find the series still holds up really well, even after all these years. I'm probably seriously biased, but its characters are still some of the best-written in an anime series that I've seen. Some of the visuals are beautiful, though it kind of depends on the episode/director because it can be a little inconsistent, and they definitely get "CLAMP syndrome" from time to time. Sometimes it's a little episodic, monster-of-the-week type thing, but there's always plenty of character development to be seen. Season 2, though pretty short, has some of the best writing/character development of the series, and I consider it a high point. Sad thing is, it takes 35 episodes to get there, but it's not like it's bad up until that point.
 
I was talking to caj and I realized that the way it was taped was a dead giveaway that it was a bootleg. There was this thick tape surrounding the whole clamshell protecting the figure rather than the small pieces holding it in place on the sides like every other nendoroid I have. After peeling all the tape off the outer layer of the clamshell is really sticky. I didn't think to take pictures of it while I was unwrapping because this is a special nendo but in retrospective I should have.
 

cajunator

Banned
I was talking to caj and I realized that the way it was taped was a dead giveaway that it was a bootleg. There was this thick tape surrounding the whole clamshell protecting the figure rather than the small pieces holding it in place on the sides like every other nendoroid I have. After peeling all the tape off the outer layer of the clamshell is really sticky. I didn't think to take pictures of it while I was unwrapping because this is a special nendo but in retrospective I should have.

There is not a single solitary doubt in my mind this is a bootleg that was somehow sent to you. I would bet money on it even.
The other DEAD giveaway is the head pieces use the older peg part that GSC has since redesigned, and they are in a different order in the box.
The more I look at those pictures the more wrong things I see. He has an absolutely foolproof case that this is not the real thing. they better replace it.
 

PewPewK

Member
There is not a single solitary doubt in my mind this is a bootleg that was somehow sent to you. I would bet money on it even.

Me, too. It's not the first time Nippon-Yasan has done this either, though I'm not sure of the other situation's resolution. Either way, Phoenix, open up a ticket, but if you're not getting a response then go thermonuclear war and start posting on all public channels - their Facebook, their Twitter, on MyFigureCollection, etc. Force their hand to fix this mistake, if need be.
 

cajunator

Banned
Me, too. It's not the first time Nippon-Yasan has done this either, though I'm not sure of the other situation's resolution. Either way, Phoenix, open up a ticket, but if you're not getting a response then go thermonuclear war and start posting on all public channels - their Facebook, their Twitter, on MyFigureCollection, etc. Force their hand to fix this mistake, if need be.

agreed.
Thats really shady and disappointing if NY makes a habit of this.
Gives me second thoughts to ordering anything in the future there.
 
Thanks for all of your support everyone. I was so excited to get it in the mail today and my heart just sank when I started to realize this could possibly be a bootleg.

I've already put in a ticket with NY and their live chat customer support opens in a few hours. Once it does, I'm definitely going to give them a piece of my mind.
 

pooptest

Member
Thanks for all of your support everyone. I was so excited to get it in the mail today and my heart just sank when I started to realize this could possibly be a bootleg.

I've already put in a ticket with NY and their live chat customer support opens in a few hours. Once it does, I'm definitely going to give them a piece of my mind.

I'm really sorry to hear.
And I hope they do something, because I have one "in the cart" that I plan on ordering soon.
 
Thanks for all of your support everyone. I was so excited to get it in the mail today and my heart just sank when I started to realize this could possibly be a bootleg.

I've already put in a ticket with NY and their live chat customer support opens in a few hours. Once it does, I'm definitely going to give them a piece of my mind.

Really sorry to hear about all this Phoenix... :(

I hope someone can take care of it for you, keep us updated.
 

PewPewK

Member
agreed.
Thats really shady and disappointing if NY makes a habit of this.
Gives me second thoughts to ordering anything in the future there.

I hate the fact that I have pre-orders with them at all, but it's too late to switch all of my pre-orders for the Seven Deadly Sins. Can't find them anymore for less than $200. If they fuck up my orders and I have to go into the second-hand market for them I will be so fucking angry - along with being out nearly a $1,000.

Thanks for all of your support everyone. I was so excited to get it in the mail today and my heart just sank when I started to realize this could possibly be a bootleg.

I've already put in a ticket with NY and their live chat customer support opens in a few hours. Once it does, I'm definitely going to give them a piece of my mind.

Please let us know how it goes! If they at least make it right without much of a fight it might save what little respect for them I have left.
 

cajunator

Banned
Thanks for all of your support everyone. I was so excited to get it in the mail today and my heart just sank when I started to realize this could possibly be a bootleg.

I've already put in a ticket with NY and their live chat customer support opens in a few hours. Once it does, I'm definitely going to give them a piece of my mind.

*hugs
Your pictures make it absolutely clear.
Ill enclose this picture so you can send a side by side comparison even.


Here you can see the clearly different faceplate design as well as how comparatively sharp the hair moldings are and the difference in coloration.
 

chrono01

Member
So I know there are several Figure GAFers who are fan of Card Captor Sakura, do you all know of this? Crunchyroll To Stream "Card Captor Sakura" Anime
Great news, although my Blu-ray for the Complete Series arrived a few days ago. :/

Sorry to hear about your Snow Miku issues, phoenix296. It's possible that it was just poor quality control on GSC's part, but definitely keep us updated either way! If N-Y doesn't help/assist you, hopefully GSC will do something. :(
 

cajunator

Banned
Great news, although my Blu-ray for the Complete Series arrived a few days ago. :/

Sorry to hear about your Snow Miku issues, phoenix296. It's possible that it was just poor quality control on GSC's part, but definitely keep us updated either way! If N-Y doesn't help/assist you, hopefully GSC will do something. :(

Nah its not poor QC.
 

chrono01

Member
Nah its not poor QC.
Yeah, after I posted that I compared the picture above to the one he received, and it definitely seems that way. Kind of shocking, really.

This worries me, as I have a few orders with N-Y still. Thankfully the main-line Seven Deadly Sins I used BIJ, but I still have Bunny Asmodeus with N-Y, as well as Shimakaze [who I already paid for], Swimsuit Sansei Muramasa, and Noel [BlazBlue] with them. :/
 

cajunator

Banned
Yeah, after I posted that I compared the picture above to the one he received, and it definitely seems that way. Kind of shocking, really.

This worries me, as I have a few orders with N-Y still. Thankfully the main-line Seven Deadly Sins I used BIJ, but I still have Bunny Asmodeus with N-Y, as well as Shimakaze [who I already paid for], Swimsuit Sansei Muramasa, and Noel [BlazBlue] with them. :/

Its pretty amazing how advanced bootlegging has gotten now to the point where they will even make the book stand and the special box design just to fool people.
Fuck bootleggers so much.
 

chrono01

Member
Its pretty amazing how advanced bootlegging has gotten now to the point where they will even make the book stand and the special box design just to fool people.
Fuck bootleggers so much.
Yeah. :(

N-Y is supposed to be a legitimate site. The fact that they're [supposedly] selling bootlegs makes me debate whether I should just cancel/cut all ties with them and seek business elsewhere. Even if I don't personally get a bootleg, the idea that they are possibly sending them out to other people [either knowingly or unknowingly] bothers me. Bootleggers are poisoning this industry. ~_~

I'll definitely think twice before placing a pre-order with them again [depending on the outcome of this situation]. For any exclusive, I'll use BIJ and just pay up-front if I need to.
 

Einbroch

Banned
My theory:

N-Y has been notorious for just cancelling preorders in the past out of nowhere. Instead of doing that, they get bootlegs to fill orders they cannot fill legitimately and hoping the customer doesn't notice.

You know, instead of actually solving the problem.
 

cajunator

Banned
I posted about this on Snow Miku's page in the comments section at MFC with a link back to those pictures. Hopefully word of this spreads and NY stops doing this or else they get caught.
 
Response to my ticket.

Message:
Hello

Thank you for your message

This product is new our stock coming from GoodSmile itself plus we are very careful with those
You receive a official product unfortunately not well finished but it is 100% it is not a bootleg

I'm really sorry for that

Kind Regards

Nippon-yasan.com

Talking with live support now. Will update soon.
 
Live support just keeps reiterating they received it from goodsmile. I've given them pictures, I told them I've talking to other owners and we believe it's a fake. I don't know what else to do. T_T
 
well just copy that email. Send the pics to GSC and tada done.

also I still order from NY because its the only place that lets me pay later for exclusive figures. BIJ is pay upfront.
 

chrono01

Member
Live support just keeps reiterating they received it from goodsmile. I've given them pictures, I told them I've talking to other owners and we believe it's a fake. I don't know what else to do. T_T
You could try contacting GSC and asking their opinion. They should be able to tell the legitimacy of their own product very easily and tell whether it's a bootleg or not.

As for whether they would send you a replacement or not, I cannot say. I will say, however, that they have amazing customer support, so I wouldn't put it past them. They've been very generous to people in the past who have asked for replacement items for figures they purchased.

In either case, I wish you luck. Thanks for bringing this to our attention, I'll definitely be a lot more wary of N-Y after this.
 
Because they are trying to cover up a lie. a stand-up company does not argue like that when it is very obvious. Some of the parts arent even the right ones!

I checked my Snow Miku, which came direct from GSC and she looks perfect. So it's definitely a bootleg that N-Y sold.
 

PewPewK

Member
Live support just keeps reiterating they received it from goodsmile. I've given them pictures, I told them I've talking to other owners and we believe it's a fake. I don't know what else to do. T_T

Would you like me to try to get a hold of Mami-tan (she's GSC's International PR rep and very easy to get a hold of)? We could contact her, and try to get official GSC confirmation of its bootleg status, and then go from there.
 
Well, time to try goodsmile.

transcript said:
Fiona - Nippon Yasan has joined the conversation
17:46
Fiona - Nippon Yasan
17:46
hello
how can i help you?
phoenix
17:47
I have a current ticket open concerning a possible bootlegged product sold to me. ID: SBV-3VQ-5BPE (Ticket number: 8020)
I've been talking with other owners of the Snow Miku and they have told me that I definitely received a bootlegged snow miku from you.
Fiona - Nippon Yasan
17:48
alright i will check, just a moment please
maybe you made a confusion
the item is not a bootleg
this item was relaase there 2 weeks, we receive it from GoodSmile
phoenix
17:56
I've been checking with other owners and we're all pretty sure it is a bootleg. The quality of her is not GoodSmile standard and the packaging was different from owners who pre-ordered it directly from GoodSmile.
I have some picture comparisons to those who ordered it from goodsmile
MINE: http://i.imgur.com/i9CB70l.jpg
Someone who ordered from GoodSmile: http://i.imgur.com/EsWUvos.jpg
We noticed the neck on the other faceplates was different. The taping of the figure was also different
Taping surrounding the clamshell rather
Fiona - Nippon Yasan
17:59
as i told you the item is not a bootleg, we receive it from GoodSmile
phoenix
18:03
I've been talking to other owners who pre-ordered from GoodSmile themselves and we are sure that it is a bootleg.
Fiona - Nippon Yasan
18:07
we don't sell any bootleg, this item was a pre order
phoenix
18:09
Okay, thank you for your time.
Fiona - Nippon Yasan
18:10
you're welcome
 
also I still order from NY because its the only place that lets me pay later for exclusive figures. BIJ is pay upfront.

Actually, I'm starting to like the pay-for-it-now thing. It's one less expense to worry about later when other things you pre-ordered may end up getting delayed into that same release month.
 

chrono01

Member
Well, time to try goodsmile.
Ugh! Well that conversation went in a circle.

Best of luck with GSC, hopefully they can...you know...actually DO something. :/

Actually, I'm starting to like the pay-for-it-now thing. It's one less expense to worry about later when other things you pre-ordered may end up getting delayed into that same release month.
It can definitely work in its advantage, for sure, especially with items being delayed.

For example, September would have destroyed me, had I not already pre-paid for my Mammon/Belphegor pre-orders at BIJ. Now I just have to worry about my AmiAmi pre-order(s), in addition to my Red Nendoroid.
 

chrono01

Member
http://partner.goodsmile.info/support/eng/fake/en/4133-1/ Well shit, looking through this mine is definitely a bootleg.

My snowflake is not colored and the neck piece of the snow rabbit is white and not transparent. Looking at other pieces now.



Please do. Thank you for you help.
Ridiculous, absolutely ridiculous. N-Y is going to regret not [quietly] refunding/replacing your order with a GENUINE product after this.

Collectors are super-serious about bootlegs, and rightfully so. They've made a huge mistake.
 

Einbroch

Banned
Don't just go to GSC. Put this shitty company on blast. Reddit, Facebook, etc. I think someone said this earlier as well. Fuck these bootlegging assholes.

Gets me so mad. You're paying for a quality product not some fucking Chinese scam artist's shitty product. It's one thing if they got scammed. Now they're lying.

MAD.
 

chrono01

Member
Don't just go to GSC. Put this shitty company on blast. Reddit, Facebook, etc. I think someone said this earlier as well. Fuck these bootlegging assholes.

Gets me so mad. You're paying for a quality product not some fucking Chinese scam artist's shitty product.

MAD.
It pisses me off that I have three more pre-orders with N-Y. I have Shimakaze paid for, so I can't exactly cancel her now, but for the others...

Sure, I'll be out those figures [and they were exclusives], but I'm seriously debating it. After this, I don't really feel like giving them any of my money.
 
this isn't the first time NY has sold bootleg tbh (reportedly). Its the reason why I don't shop anything outside exclusives.

I mean they really can't sell bootleg exclusives preorders...since well its a 1) preorder so none exist before then and 2) exclusive

maybe if BiJ or something opened a way to pay later for exclusives
 

Yaari

Member
It pisses me off that I have three more pre-orders with N-Y. I have Shimakaze paid for, so I can't exactly cancel her now, but for the others...

Sure, I'll be out those figures [and they were exclusives], but I'm seriously debating it. After this, I don't really feel like giving them any of my money.

We'll just try to blow this up as much as possible. Only thing you can hope for is that they realize what they are doing.

I'd get my exclusives and just stop doing business with them afterwards.
 
Status
Not open for further replies.
Top Bottom