Help me out here.
I pre-ordered this item in July 2015. ORDER #1-----
The game released July 2016:
https://www.amazon.com/dp/B010U1DOKG/?tag=neogaf0e-20
The pre-order watch bonus was shipped to Amazon last week:
https://www.amazon.com/dp/B01GW9ALUG/?tag=neogaf0e-20
Other people who had pre-ordered this product got an email back when the game released where they received the game separate from the pre-order bonus. I never received that email.
This week, those people received an email where they had to purchase the watch separately using $500 credit applied to their account. I never received that email or that credit.
I spoke with 2 separate customer service reps on Thursday who promised I would receive both the watch and the game LAST NIGHT. It never shipped. Tracking says it would be delivered on September 9 (yesterday). I was also charged one-day shipping for that.
So, I still don't have the game after two months of waiting, I don't have the watch after a week, I'm now paying more than I should have been and I have no indication from Amazon that either of these things are even coming. No emails at all.
What gives? I have been dealing with delays with this shipment for months now. I didn't want to bother Amazon when the game was released because it wasn't your fault that the pre-order bonus was never shipped to you. But, at this point, with both items in your possession, I don't understand the lack of communication and actually being left behind everyone else in similar situations. People received the game back at release and already received the pre-order bonus. I have neither.