refund on preorder(s)
Revenus_Victor
Nov-19 04:18
I am requesting a refund on the following preorders:
1. Batman: Arkham City
2. Assassin's Creed: Revelations
I won't have time to play them within the next few months and may decide to purchase them at a later time. Thanks,
Comments
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Leeroy
Green Man Gaming Limited
Hi there,
Due to the length of time since these prepurchases, we would be unable to offer a refund or return.
Regards
Rich
Nov-21 2011 11:36
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Revenus_Victor
then what is the purpose of this (copied from your solutions section):
Can I refund my pre-purchase game either before or after I receive it?
charlene Apr-21 2010
Yes, you can refund your pre-purchased game at any time as long as it's not been played. Your refund will be returned to you via the same method you paid, so if you used credit from your Green Man Gaming account, we will refund the credit.
Nov-21 2011 22:57
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Leeroy
Green Man Gaming Limited
Hi there,
Batman Arkham City is no longer eligible for refunds, as the keys are now live. Because these games were prepurchased in early September, we regret a refund is no longer possible.
Regards
Rich
Nov-22 2011 15:22