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Nin-Network Acct locked to system it was made on [Upd: Customer Service can't help]

I love it how everyone is so focused on overreacting that they can't even detect what I hope is a joke post.
I don't believe this to continue being the case for long (or if it's even true right now and not a case of bad info), they even get you your Wii games back if you prove/convince them it was stolen so I heavily doubt this will be a problem in case it breaks or gets stolen.
No one should have to prove anything.
 

Brazil

Living in the shadow of Amaz

bahahahahhahahahahahhahaha

Yes, of course it's GB's fault that Nintendo are idiots.

Is this a joke post, or are you an employee of Nintendo?

It's 2012. Nintendo had six long years to create an account based system, and they failed.


https://dl.dropbox.com/u/2455532/GIFS/1314902537368.gif[IMG]

I just don't understand. How the hell could they have this working on 3DS but not the WiiU? The system with accounts?!?[/QUOTE]

[quote="vilmer_, post: 44531814"][IMG]http://i.imgur.com/imV8s.png[IMG][/QUOTE]

[quote="Ninja Scooter, post: 44531925"]Yes, having an account stuck on a system that isn't yours or is lost/broken/stolen is the users fault. Good job.[/QUOTE]

C'mon people.

C'mon.
 
I love it how everyone is so focused on overreacting that they can't even detect what I hope is a joke post.
I don't believe this to continue being the case for long (or if it's even true right now and not a case of bad info), they even get you your Wii games back if you prove/convince them it was stolen so I heavily doubt this will be a problem in case it breaks or gets stolen.

It shouldn't be the case NOW, not "for long". It is something that should be a no-brainer for a tech/software company in 2012. Customers shouldn't' have to wonder "When" nintendo will decide to fix this. That's the whole problem. Nintendo have a completely archaic and backwards mindset with this stuff. They are stuck in the software world of 10 years ago. Even if they do eventually get it fixed after a few months of being ripped for it, it says a lot about what stuff they will fuck up in the future that they didn't get something as simple as this.
 

The Boat

Member
No one should have to prove anything.

This is true.

It shouldn't be the case NOW, not "for long". It is something that should be a no-brainer for a tech/software company in 2012. Customers shouldn't' have to wonder "When" nintendo will decide to fix this. That's the whole problem. Nintendo have a completely archaic and backwards mindset with this stuff. They are stuck in the software world of 10 years ago. Even if they do eventually get it fixed after a few months of being ripped for it, it says a lot about what stuff they will fuck up in the future that they didn't get something as simple as this.
This is also true.
Still doesn't mean people aren't coming to hasty conclusions, but that's been the usual MO around here lately.
 
So wait.
They have a working transfer system on 3DS. Yes, it wasn't available at launch, but it was promised from the very beginning.
But Wii U is actually inferior to 3DS in this aspect. You buy games digitally, something happens with your console, you're done, there's nothing even tech support can do.
Just wow.
Games are locked to the 3DS too. It's just as bad.
 

nickcv

Member
i think people are really over reacting to this thing.

do you really think that there is no possible way to de-associate an account from a physical console? it's just a damn field in a database, of course it is possible.

the only think we really get out of this is that the customer service just doesn't currently have the tools to perform such action, and that's about it.
 

EatChildren

Currently polling second in Australia's federal election (first in the Gold Coast), this feral may one day be your Bogan King.
I'm sceptical that there's legitimately nothing that can be done for transferring systems...at the very least forever. This strikes me as customer service basically saying they can't do anything now, because Nintendo hasn't provided them with any tools or options to do so. The 3DS has a system transfer option, and it was possible to do so via customer service with the Wii. In the latter case, to my knowledge, it was literally an entire NAND/firmware copy.

I can't see Nintendo not providing customer service/technicians with the tools to do these kinds of transfers, eventually.

For now though it's still inexcusably bad.
 
Completely unacceptable in this day and age. What's the point of having a network account that's completely locked down to one physical machine? Reggie's got some explaining to do.
 

MasterShotgun

brazen editing lynx
Urge to go mostly digital is quickly dwindling. I'm pretty sure they'll transfer accounts if your Wii U breaks and you send it in, but the case of stolen consoles is not looking positive for now. They ought to fix this shit quickly.
 

qq more

Member
I Love Mondays for Giantbomb is up, near the last few minutes (12:10) Patrick gives some details on him calling Nintendo asking for his NNID to be switched over to a new console:

http://www.giantbomb.com/i-love-mondays-11192012/17-6814/

Turns out Nintendo customer service can't switch over NNIDs to a new console, it is completely locked, and they're looking into what they can do but are not optimistic that anything can be done.

So much for calling Nintendo.

Holy.fucking.shit.

What a disaster.
 

Mileena

Banned
Turns out Nintendo customer service can't switch over NNIDs to a new console, it is completely locked, and they're looking into what they can do but are not optimistic that anything can be done.


Holy shit fuck this company. This should not be happening in 2012.


This console sounds like a bigger trainwreck than Vita.
 

cloudyy

Member
So wait.
They have a working transfer system on 3DS. Yes, it wasn't available at launch, but it was promised from the very beginning.
But Wii U is actually inferior to 3DS in this aspect. You buy games digitally, something happens with your console, you're done, there's nothing even tech support can do.
Just wow.
Huh? Transfert system will come eventually, it's just not possible by now, exactly like it was for the 3DS.

Can I Transfer Data from One Wii U Console to Another Wii U Console? said:
No. Transferring content from one Wii U system to another Wii U system (for example, from a Basic 8 GB Wii U to a Deluxe 32 GB Wii U) is not possible at this time.

360 does it right. When you buy something it puts two licenses on the purchase. One on the machine and one on the account. As long as one of those two things is present, it works.
I wouldn't say right, just better. "Right" would be completely ditching DRM.
 

Eusis

Member
I'm sceptical that there's legitimately nothing that can be done for transferring systems...at the very least forever. This strikes me as customer service basically saying they can't do anything now, because Nintendo hasn't provided them with any tools or options to do so. The 3DS has a system transfer option, and it was possible to do so via customer service with the Wii. In the latter case, to my knowledge, it was literally an entire NAND/firmware copy.

I can't see Nintendo not providing customer service/technicians with the tools to do these kinds of transfers, eventually.

For now though it's still inexcusably bad.
In a warped sense, I actually suspect that if Nintendo's Customer Service DOES lack the tools it means they're absolutely intending to implant them at a consumer level, then when those options are in place add some Nintendo-exclusive override features. It'd be insane to lock this down harder unless the intent was the patch in a more open system, and their FAQ supports this as I recall.
 

nickcv

Member
I'm sceptical that there's legitimately nothing that can be done for transferring systems...at the very least forever. This strikes me as customer service basically saying they can't do anything now, because Nintendo hasn't provided them with any tools or options to do so. The 3DS has a system transfer option, and it was possible to do so via customer service with the Wii. In the latter case, to my knowledge, it was literally an entire NAND/firmware copy.

I can't see Nintendo not providing customer service/technicians with the tools to do these kinds of transfers, eventually.

For now though it's still inexcusably bad.

i totally agree with you... let's also not forget about the official nintendo faqs regarding accounts:

Can I Log Into My Nintendo Network Account on a Different Console?
Answer:

-No, you cannot. A Nintendo Network Account can only be used on the console where it was created. In the future, you will be able to use your Nintendo Network Account with future Nintendo consoles and other devices, such as PC's.

-Currently, the Wii U supports up to 12 individual Nintendo Network ID's per console, which enables each member of the family to have his or her own unique identity on the system.

whatever limitation we now have on the account system (not able to log in on another hw) will be lifted with an upcoming update.

does the current situation suck? sure.
is it permanent? no.
 
C'mon people.

C'mon.

What difference does it make if he serious or not. If he was, it's a shitty post that screws up the thread.

If he wasn't, it was a shitty post the screws up the thread.

I've never understood why it's ok to post that shit as long as you don't really mean it.

does the current situation suck? sure.
is it permanent? no.
Is it permanent for the Wii U? It looks like it. 'Don't worry, just wait 5 more years and if we put out another console, you can use it then' :p
 
Customer service might be saying that now, but they'll let you transfer your info. if something happens down the line. They had the same initial stance with VC downloads, but they let us transfer if you need to get the system replaced.

The Wii U overreactions these past few days are kinda funny.

I predict these threads will be resurrected when Nintendo is pretty safely in the lead.
 
You lot blame Nintendo but the truth is this is Giant Bomb's fault. We've been warned for years but you all ignored the signs and now you're paying the price. Always read the instruction booklet before setup or use of your system. It says it right on the box. There's no excuse.
1100088-ryan_finger_super.jpg
 

Fox Mulder

Member
i think people are really over reacting to this thing.

do you really think that there is no possible way to de-associate an account from a physical console? it's just a damn field in a database, of course it is possible.

the only think we really get out of this is that the customer service just doesn't currently have the tools to perform such action, and that's about it.

You shouldn't have to call customer support to deal with profiles. I can take my Live account over to a friends house and play anything I've ever bought.

I've had three different ipads and have had no problem swapping my profile and purchases from them.

Being locked to hardware is insane.
 

Dineren

Banned
So what is that option when you first start up a wii u that asks if you want to create a Mii from an already existing Nintendo network account? Does that just copy over a Mii that exists on another console? When I read it I originally assumed it would let you login that account to the Wii U, but clearly that's not the case. Did I just completely misread what it was saying?
 
I'm sceptical that there's legitimately nothing that can be done for transferring systems...at the very least forever. This strikes me as customer service basically saying they can't do anything now, because Nintendo hasn't provided them with any tools or options to do so. The 3DS has a system transfer option, and it was possible to do so via customer service with the Wii. In the latter case, to my knowledge, it was literally an entire NAND/firmware copy.

I can't see Nintendo not providing customer service/technicians with the tools to do these kinds of transfers, eventually.

For now though it's still inexcusably bad.

I want to think this. No system at all indicates there might be something in the works.
But am not getting hopeful.
 

iammeiam

Member
Really not sure how this could be impossible technically. "It can't be done" sounds more like "It's our current policy to not help you out."

Pretty sure it can be done technically, but Nintendo doesn't want it done frequently (because they're being morons) so they just didn't give the tool or tools involved to front line CS reps or probably normal call escalations people.
 

The Boat

Member
What difference does it make if he serious or not. If he was, it's a shitty post that screws up the thread.

If he wasn't, it was a shitty post the screws up the thread.

I've never understood why it's ok to post that shit as long as you don't really mean it.


Is it permanent for the Wii U? It looks like it. 'Don't worry, just want 5 more years and if we put out another console, you can use it then' :p
C'mon guys, stop with the sarcasm! It's screwing up our threads!
 

Choc

Banned
It doesn't fucking matter Nintendo will do it somehow via a phone call at some point, when the competitors have done it FOR SIX FUCKING YEARS

ALREADY
 

cloudyy

Member
I'm sceptical that there's legitimately nothing that can be done for transferring systems...at the very least forever. This strikes me as customer service basically saying they can't do anything now, because Nintendo hasn't provided them with any tools or options to do so. The 3DS has a system transfer option, and it was possible to do so via customer service with the Wii. In the latter case, to my knowledge, it was literally an entire NAND/firmware copy.

I can't see Nintendo not providing customer service/technicians with the tools to do these kinds of transfers, eventually.

For now though it's still inexcusably bad.
Nintendo support page only says: "Transferring content from one Wii U system to another Wii U system (for example, from a Basic 8 GB Wii U to a Deluxe 32 GB Wii U) is not possible at this time."
Keyword: at this time.
 

Vandiger

Member
I haven't bought a single item on Nintendo's digital service because of its draconian DRM. Good luck to those who think this type of stuff is acceptable.
 

Zenaku

Member
If Nintendo Customer Service lacks the system to disconnect accounts from the systems, then chances are high that the systems OS lacks the system in place to connect a system with a pre-existing account.

All we can do is hope that a system to disable and re-enable accounts onto new systems is in the pipeline for future firmware updates, hopefully with a way to manage systems online (in case it gets stolen).
 

nickcv

Member
You shouldn't have to call customer support to deal with profiles. I can take my Live account over to a friends house and play anything I've ever bought.

I've had three different ipads and have had no problem swapping my profile and purchases from them.

Being locked to hardware is insane.

just like they said in the faqs, you'll be able to login into different console later on.
they are not downright telling you "suck it".

do i think the current situation is ok? hell no!
but they already addressed this issues on their official faqs way before anyone complained.
let's wait and see what happens before getting our torches and marching to NoA buildings
 

Tuck

Member
You lot blame Nintendo but the truth is this is Giant Bomb's fault. We've been warned for years but you all ignored the signs and now you're paying the price. Always read the instruction booklet before setup or use of your system. It says it right on the box. There's no excuse.

Lol the fuck kind of argument is this? Or are you joking? Honestly can't tell.

Its a stupid decision. Doesn't matter if its in the instruction booklet or not. Hopefully as other people are saying, this will change in the future.
 
C'mon guys, stop with the sarcasm! It's screwing up our threads!

...yeah, and?

Sarcasm doesn't really work in text. There's always one or two assholes defending things like this, why would anyone think he wasn't being serious? Because what he said was too stupid?
 

nickcv

Member
If Nintendo Customer Service lacks the system to disconnect accounts from the systems, then chances are high that the systems OS lacks the system in place to connect a system with a pre-existing account.

All we can do is hope that a system to disable and re-enable accounts onto new systems is in the pipeline for future firmware updates, hopefully with a way to manage systems online (in case it gets stolen).

exactly! and that's it! nintendo said this themselves.
right now their os lacks the system in place to even login a pre-existing account in any other system.
and they said they are working on it, in their faqs.
 

qq more

Member
...yeah, and?

Sarcasm doesn't really work in text. There's always one or two assholes defending things like this, why would anyone think he wasn't being serious? Because what he said was too stupid?

BGBW never seemed to be the kind of person to actually say stuff like that. I'm betting it's sarcasm but we'll see I guess.

(However, I have one person in mind who would seriously say such things.)

EDIT: Just asked him, he was joking.
 

zroid

Banned
I Love Mondays for Giantbomb is up, near the last few minutes (12:10) Patrick gives some details on him calling Nintendo asking for his NNID to be switched over to a new console:

http://www.giantbomb.com/i-love-mondays-11192012/17-6814/

Turns out Nintendo customer service can't switch over NNIDs to a new console, it is completely locked, and they're looking into what they can do but are not optimistic that anything can be done.

So much for calling Nintendo.

Nintendo.
 

Des0lar

will learn eventually
i totally agree with you... let's also not forget about the official nintendo faqs regarding accounts:



whatever limitation we now have on the account system (not able to log in on another hw) will be lifted with an upcoming update.

does the current situation suck? sure.
is it permanent? no.


it says future Nintendo consoles and Smartphones/PCs. Nothing about WiiU.
 
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