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Ubisoft security incident [Update your uPlay password]

Mupod

Member
I didn't get any email, but I only made an account there very recently.

At this point I actually just have separate passwords I use for sites I don't care about since I just assume they'll all get hacked anyways. I haven't bought anything from uplay and just got it for some Zombi U unlocks.
 
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Let's not in the haste forget to check if you use the same password in any other services.
The alleged hackers will have your email and may decrypt your UBI password. It would be a real shame if you use the same password as your e-mail password. Check if you used the same password somewhere else.
About the usage of password managers I recommend Lastpass, besides changing your pass easily with it you can check to see if you use the same password in another service.
 

Reule

Member
Yeah, received the e-mail. Changed it with no problems. I'm glad I didn't have to remember it because I have a vague idea of what it was.
 

Nags

Banned
Fucking uPlay...
I'm sure i made an account cause I was forced to but, hell if I remember my pass/ID.

EDIT: oh! it appeared in my email, good stuff.
 

lucius

Member
Yeah I can't even remember what it is on my consoles it just signs me in on 360/PS3, I never bought anything there anyway, it was just good for free items from beating some of their games.


Ok got email fixing it
 

masterkajo

Member
Watch Dogs promotion? Ubi ARG?

I really hate when those things happen. How should I keep track of all my account details on all these varied websites all with different passwords and now I should also change them about every month because companies demand me to give them my information and then cannot adequately protect it.
 

danielcw

Member
Looks like Ubisoft's reaction has been good so far.
Sending everyone an email and telling them the important facts is a big plus.

EDIT: I once found a minor not really security related bug on Ubisoft's website. It was shockingly simple :)
It allowed you to change all of your details, even the ones you weren't supposed to be able to change, like your country or birthday.
 

Xdrive05

Member
Just spent an hour changing the same pword on like 6 other services.

Things were better when Steam was the only game in town.
 

Dr Dogg

Member
This is not an accurate report of the situation. LastPass noticed some bizarre traffic coming from one of their servers. They immediately notified users of this and forced a master password reset. "We know roughly the amount of data transfered and that it's big enough to have transfered people's email addresses, the server salt and their salted password hashes from the database. We also know that the amount of data taken isn't remotely enough to have pulled many users encrypted data blobs." In the end they concluded that either no or a very very very very small portion of data was breached (no one could actually prove any data was taken). All of that data was very securely encrypted and required the user's master password, which is supposed to be 12+ characters at a minimum, to get the underlying passwords. They brought in multiple external security firms to help audit. The real problem was that they reacted in an overkill way--they were too responsible in their disclosure, leading people to believe that the end result was that they were thoroughly hacked.

That's the summary of the event:
"For those of you who are curious: we don't have very much data indicating what potentially happened and what attack vector could have been used and are continuing to investigate it. We had our asterisk phone server more open to UDP than it needed to be which was an issue our auditing found but we couldn't find any indications on the box itself of tampering, the database didn't show any changes escalating anyone to premium or administrators, and none of the log files give us much to go on."

You can trust LastPass.

And to add to this, since 2011 (July I think, well that's when I started using it) LastPass has offered support for Goggle's Mobile Authenticator. So an even extra layer of security if you own a compatible phone (and a right pain as I found out when I left my phone in my car back at an airport carpark once).
 

JCizzle

Member
Fuck your idiotic requirement that I use this shit service to play FC3 instead of just using steam. What a shit company.
 

Stumpokapow

listen to the mad man
Further, you can't make blanket statements like "that's not going to happen". Previously secure algorithms do get broken from time to time. Or sometimes bugs in the software implementation present weaknesses. Anyone who knows anything about the matter will find this to be nothing new.

Of course encryption algorithms get broken. But, again, point A endures--if you're using a local password manager, the attack would have to be user by user and could never steal every client at once, thus making it massively ineffective as an attack vector (if a person was targeting you, there are much better attack vectors).

And even if you are using a remote system, a company whose whole business model is selling you password security is going to be much more responsive to attacks on encryption systems than a company for whom 1 in 10,000 of their employees is a junior web programmer and thinks md5(yourpass) is a security best practice.

There are a lot of intelligent and dedicated people out there interested in breaking these systems, and as a result many people spend a lot of time, effort, and money trying to stop them. Security and complacency do not go hand in hand.

Ain't no one who is complacent, just some who are vastly ahead of others today :p

Ugh, I'm a member on like a million websites (obvious exaggeration). I don't remember which password I use where; Firefox remembers that for me. Dammit, Ubisoft. What a pain.

so just click "show passwords" and see what it is that firefox has saved?

http://www.howtogeek.com/111555/view-and-delete-stored-passwords-in-firefox/
 

Mindlog

Member
I hate having to have a new account for every backwards fuck hacked webzone social experience just to play my games.

I just checked my UPlay password. Made me laugh. At least it was unique.
 
Glad they at least had the courtesy to send me a password reset email. Couldn't even remember if I had a uPlay account, but I think I made one when I got Assassin's Creed III from Gamefly on the Wii U.
 

Dr Dogg

Member
Let's not in the haste forget to check if you use the same password in any other services.
The alleged hackers will have your email and may decrypt your UBI password. It would be a real shame if you use the same password as your e-mail password. Check if you used the same password somewhere else.
About the usage of password managers I recommend Lastpass, besides changing your pass easily with it you can check to see if you use the same password in another service.

To be fair unless UbiSoft has been very careless it would be quite unfortunate to decrypt their stored passwords. Though I would be worried if I was one of those individuals that uses something like 'abc123' or 'password' or even 'password1' as their password for each and every site they use. One of my mates still uses this to this day even after having his PayPal done over, silly boy.
 

RoadHazard

Gold Member
The only thing I have my Uplay acount for is Trials Evolution Gold, and that game is dead and abandoned, so... eh. Oh well, guess I'll change my password anyway. Although, how the hell do I do that when the Ubi site is down?!

EDIT: Ok, the password reset link they e-mailed me worked.
 

joe1138

Member
Just got the email. Seeing as how I literally own only three Ubisoft games (all quite old), this has to be a result of my signing up for a UPlay account via the Wii U a little while back. Damn.
 
To be fair unless UbiSoft has been very careless it would be quite unfortunate to decrypt their stored passwords. Though I would be worried if I was one of those individuals that uses something like 'abc123' or 'password' or even 'password1' as their password for each and every site they use. One of my mates still uses this to this day even after having his PayPal done over, silly boy.

If they used a weak hash like MD5 or SHA1 (which companies shouldn't do but do all the time anyway) then the passwords are trivial to crack unless you've chosen a very strong password. Which few people do.

It would only be wise to assume that your hashed password is safe if Ubisoft came out and said it was hashed using something like bcrypt.

Companies and end users seem to believe that encrypted passwords are far more secure than they actually are. High end graphics cards these days can tear through passwords if they're not hashed properly.
 

Enco

Member
Fuck this.

Only reason I have UPlay is because of FC3.

Piece of garbage software. Wanna play? Cool. Give it 30 mins.

Click on FC3 > Load up UPlay > Update UPlay > Click games tab > Click FC3 > Click Play > Update Game > Connect to network for leaderboards or some shit > Continue game > Loading > Play

B.S.
 

larvi

Member
Just got this email. This is why I so hate DRM that requires setting up an ID on a vendor's server. They just don't freaking know how to manage your PI securely. It's a joke.

Oh, and btw, my email went to my junk email folder. So anyone who hasn't seen the email make sure you check there.
 

Trouble

Banned
Lastpass: Free on your computer, $1/month on your mobile, they store your data.

You don't have to pay to use it on mobile. They have bookmarklets that work with any browser. You have to pay to use their app.

The really nice thing about lastpass is it supports 2-factor auth using Google Authenticator. So even if someone somehow gets my master password they still couldn't log in.
 

Nokterian

Member
Oh hey next one! Ubisoft also very good in securing there consumers..right? And yes i have made a new password with lastpass.

And i have been using Lastpass for now almost 3 years. Best thing ever no regrets. Also having premium since for 1 dollar a month is great. Bought a Ubikey (not nothing from ubisoft) but it is goes in a usb slot and produces a long 1 time password so a second layer.

Also your data from every website and passwords is stored encrypted on your pc,not on there servers.
 

Enco

Member
You don't have to pay to use it on mobile. They have bookmarklets that work with any browser. You have to pay to use their app.

The really nice thing about lastpass is it supports 2-factor auth using Google Authenticator. So even if someone somehow gets my master password they still couldn't log in.

It's only $1 a month and in my opinion it's well worth it.

Yes they store your data but its encrypted to hell and back. No way anyone can make any use of it. Unless if your master password is 'lol123' then you'll be absolutely fine.

Beats having your details stored offline and need long winded ways to access them offsite.
 

Kurtofan

Member
Fuck I received my email and changed my password, is my email address in danger?

I have no idea what my Uplay password was, fuck.
 

Joeki11a

Banned
Will they give free games?, this is like Sonys hack fiasco but more weird, since their biggest game is a game about hacking.

Who ever did this has to be a hacker doing it for the Lulz
 

Overdoziz

Banned
So, apparently I mistyped my email when setting up my uPlay account by typing 'Hormail' instead of 'Hotmail'. So I won't be able to receive any emails from Ubisoft and I can't change my password. :/
Not sure how I managed to mistype it, especially since most services ask you for it twice and they send you a mail to activate your account.
 

catabarez

Member
So, apparently I mistyped my email when setting up my uPlay account by typing 'Hormail' instead of 'Hotmail'. So I won't be able to receive any emails from Ubisoft so I can't change my password. :/
Not sure how I managed to mistype it, especially since most services ask you for it twice and they send you a mail to activate your account.

Call support.
 

HT UK

Member
Ubisoft delay all PC games for no valid reason. Then make us sign up to UPlay to play any of their PC games. And now this....ugh.
 

Turfster

Member
So I changed my password... or I think I did anyway.
I'd check, but every time I try to log in, the ubi site redirects to a page that tells me my browser's cookies are turned off, and that I need to turn them on.
Of course, when I go and check my cookie settings, it created one.
What the fuck Ubi.

(Edit: it does this on 3 different systems and with 3 different browsers. What?)
 
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