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Carl's Jr./Hardee's CEO looking at employee-free restaurants

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Due to the cost of rising minimum wage and that millenials don't like dealing with people.

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http://www.businessinsider.com/carls-jr-wants-open-automated-location-2016-3

"With government driving up the cost of labor, it’s driving down the number of jobs," he says. "You’re going to see automation not just in airports and grocery stores, but in restaurants."

Pudzer has been an outspoken advocate against raising the minimum wage, writing two op eds for the Wall Street Journal on how a higher minimum wage would lead to reduced employment opportunities.

"This is the problem with Bernie Sanders, and Hillary Clinton, and progressives who push very hard to raise the minimum wage," says Pudzer. "Does it really help if Sally makes $3 more an hour if Suzie has no job?"

"Millennials like not seeing people," he says. "I’ve been inside restaurants where we’ve installed ordering kiosks… and I’ve actually seen young people waiting in line to use the kiosk where there’s a person standing behind the counter, waiting on nobody."

More at the link. Give my job to a robot if old.
 
So if less people are earning money, how are they expected to pay for the products you are selling?

Edit:
I'm a millennial, and I like people. I prefer to order stuff with a human behind the register.
 

NOLA_Gaffer

Banned
So if less people are earning money, how are they expected to pay for the products you are selling?

Edit:
I'm a millennial, and I like people. I prefer to order stuff with a human behind the register.

Yeah, I agree. So much so that I can't stand drive-thrus.
 
The private sector was always headed toward automation, so it's annoying when they play the "ah shucks the government is forcing our hand" excuse.

This is about greed simple as that.
 
Well if you pull this stunt off you won't see any Millenials eating at your restaurant and you'll end up with no job either.
 

Nipo

Member
So if less people are earning money, how are they expected to pay for the products you are selling?

Edit:
I'm a millennial, and I like people. I prefer to order stuff with a human behind the register.

Completely disagree. I love ordering via app skipping the line and picking up my order. Also let's me customized my order without holding up the line.
 

Wilsongt

Member
So actively get rid of jobs, drive up unemployment, and profit in the long run while continuing to serve shitty food.

Sounds like a greedy ass American CEO.
 

Persona7

Banned
Completely disagree. I love ordering via app skipping the line and picking up my order. Also let's me customized my order with holding up the line.

so much better putting everything in the app and not having to explain everything while holding up the line and hoping they don't mess the order up
 
Completely disagree. I love ordering via app skipping the line and picking up my order. Also let's me customized my order with holding up the line.

Same boat as this dude. Not because I don't want to talk to anyone or whatever but ordering online and grabbing it and leaving works way better. Plus points for just letting me pay before I even pick up the order.
 
I do not want to sound like I "Don't like people", but making orders with the Taco Bell app and just going in to pick it up is really great and I am surprised more places haven't caught on to something like that yet. It really feels like the future of fast-food to me.
 

zoozilla

Member
So actively get rid of jobs, drive up unemployment, and profit in the long run while continuing to serve shitty food.

Sounds like a greedy ass American CEO.

A corporation's raison d'etre is to make money. This was always the way things would go.
 

FStubbs

Member
Sorry, greedy Republican grease stain, Americans are getting tired of subsidizing your payroll.

So uh when are we going to think about that guaranteed income thing.

There's this thing called the GOP that will let people starve first.
 

TAJ

Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that.
Welp, time to stop eating at Carl's Jr.
 

Nipo

Member
But someone still needs to make the burger, so it could still mess up and who are you going to complain to?

There are machines now that can fully make the burger and place it in a pick up window. They've been around awhile but were never cost effective. Complaints are easy too hit the contact us button and complain via chat. They send you a credit for a free meal like Chipotle does already.
 

-Plasma Reus-

Service guarantees member status
I already hate the self service things they've set up in store nowadays.
No way I'm using an employee free restaurant.
 

gatti-man

Member
Someone needs to tell this guy that saying something out loud doesn't make it true. I have never in my life seen people wait in line for a kiosk when a living breathing customer service agent is available. Not anywhere.
 

Soupy

Banned
I don't mind dealing with people as long as they have good customer service. I don't eat fast food much, but here in SF, the McDonalds employees in the city are some of the worst I have ever dealt with.

If I could just grab a Big Mac from a little window, pay and leave without seeing a human, I am all for it.
 
The McDonald's by me had ordering kiosks up until about a month ago. They were super great when they only had the two registers open and a big line. No one would ever want to use the kiosks, so I'd get my food before a half dozen other people who got their first.
 

Mikey Jr.

Member
So if less people are earning money, how are they expected to pay for the products you are selling?

Edit:
I'm a millennial, and I like people. I prefer to order stuff with a human behind the register.

I'm a millennial. I will usually use the self-checkout at stores rather than going to the cashier.

I am part of the problem.
 
This was inevitable... at least as a business experiment. Companies exists to turn a profit, and if it turns out that running a burger machine is cheaper than employing a staff to do the same job, of course that's what they're going to do. That said... even if it's cheaper to buy + run the burgermaster3k, it still has to present an approachable user experience. If people are turned off at the thought of machines over manpower, the experiment will fail.

Anecdotally, It seems like the adoption rate of the self checkout style lanes at big stores like home depot and some grocery stores is still about 50/50... sure you can checkout without dealing with a person, but it does take some effort and isn't as easy as dumping all your stuff on a conveyor and handing your card to the cashier. Sometimes the machines lock up, or have a confusing interface, so it still needs an employee to help out. Once it crosses that ease-of-use threshold, I imagine a lot less human cashiers.
 

Gallbaro

Banned
It is a mistake to think we should stop economic efficiency for the arbitrary maintenance of labor positions.

Besides, when capital had finally defeated labor, either through blood or law socialism will take effect.
 

Dishwalla

Banned
Hardee's is gross anyway, last couple of times I've eaten there the food made me nauseous and I couldn't even finish it. Not as bad as BK, but still pretty bad. They can do whatever they want I guess, I won't be eating there because just the thought of their food sickens me.
 

kunonabi

Member
Someone needs to tell this guy that saying something out loud doesn't make it true. I have never in my life seen people wait in line for a kiosk when a living breathing customer service agent is available. Not anywhere.

happens all the time at Panera.
 
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