On Matchmaking & Failing to Join Lobbies
Hey all,
We are aware of the increased difficulty in joining lobbies since the 1.1.0 Patch. We are investigating the issue and will keep you posted as we progress on this.
1.1.0 & current state of things
An increasing number of dead lobbies are still available long after a game has been played or the game has been exited. This is causing players to try and join these invalid lobbies multiple times before being able to join a valid one. We are currently looking into why these lobbies are still available.
Future Changes
One of our highest priority item is changing the matchmaking flow to only stop searching for games once a game has been successfully found and joined (for both solo-queue and Survive With Friend). This is close to being ready but will be released after a few more rounds of testing.
In some cases, it's possible for some players to choose (get matchmaked) to the same lobbies. This makes it so that too many players try and connect to a lobby, and some of them get rejected. We are aware that this issue happens for both Solo-Queue and Survive With Friends and are also working in this.
Additionally, we're also planning on migrating a lot of the matchmaking logic that currently lives on the game clients to backend services which will allow us to have a much better control over matchmaking (queueing, matchmaking parameters, etc). This is not something we have started at the time of writing this, but it is high on our list of priorities.
Hopefully this sheds some light on where we're at and what we're aiming for. We are absolutely aware of the difficulties of getting into games at the moment (both prior and post patch 1.1.0), but we believe that what we're trying to put in place will address all known issues with regards to these difficulties.
Thanks,
bhvr_sbdaniel