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Firmware 3.0 broke my Uncharted!

LM4sure said:
I haven't updated to 3.0, but is Uncharted the only issue that people have experienced with the update? I'm trying to decide whether I should install the update or not.

I don't own nor do I care about Uncharted not working, so if that's the only issue, I'll go ahead and update.

Some people are having problems with UFC and Bioshock as well.
 
Linkified said:
Yep, didn't they mention it in an interview around the time of the game launching that they were using special "tricks" in order to get it right (I'll look the interview up later).And from what I can see on the 'nets that the only game affected dramatically is Uncharted andis that the only one that does the streaming for the game data?

If this problem is related to data streaming getting broken because of some HDD access tweaks in the firmware, then at least they should know where to start looking.

I wonder if the patch that fixes this will affect the speed of loading then.
 
Lord Error said:
I've played the game on 80GB (3.0) unit for about an hour last night, all went fine. I played it for maybe 2 hours then on Slim, and I got it to freeze right after the jeep ride, when they fall into water. However, I swam into that area where you're not supposed to go anyways, so maybe that's part of the reason, because that's where it froze. And I also remember seeing this kind of freezing with game before when I was playing it. It happened only 2-3 time in about 30-40h of play time though, so I don't know if this is worrying or not.

I'll try it again today on the same area, on both Slim and 80GB (I didn't try that area on 80GB yet). I never went into that area on my previous playthroughs so I don't know if this is a know glitch place or something.

In my case, every new save I make crashes in Act 2 where Sully is going to pull the chain to open the door for you. If I skip cutscenes, that's only 7 minutes into the game.
 
Zzoram said:
In my case, every new save I make crashes in Act 2 where Sully is going to pull the chain to open the door for you. If I skip cutscenes, that's only 7 minutes into the game.
Yeah, I played through that on Slim and 80GB, both with no problems :\ Did you by any chance put a new, larger HDD in your console?

You can also try playing without creating a game save. Just press O when it asks you to use a game save. See if that gets you through.

Zzoram said:
If this problem is related to data streaming getting broken because of some HDD access tweaks in the firmware, then at least they should know where to start looking.

I wonder if the patch that fixes this will affect the speed of loading then.
That one place where it froze for me was literally in the middle of HDD access indeed. But I think it was also like that a year or so ago back then when I was playing the game and got it to freeze someplace else.
 
Ranger X said:
The problem is Uncharted, not the firmware or PS3 slim. lol

This thread is really funny. It shows people aren't aware of how it is in the industry. Uncharted simply must use some dirty tricks and now it fucks up with the firmware. If it was programmed properly it wouldn't be a problem.
Seriously, since the dawn of time people use flaws to their advantages or make "illegal calls" in their programation because it advantages them somewhere. Now the new firmware causes those cheap tricks to surface as bugs because the code wasn't great to begin with.

It's not the first time something like that happens either. I've seen many PS2 games getting new bugs when they introduce the PS2 slim. Here again it's software fault, not hardware.
Same happened with StarWars PSP when the 2000 was introduced. For some reasons a movie wasn't loading anymore and you were stuck. All of that because that file was probably booted in some fucked up way, using some flaw in the previous tools versions and hardware.

Just using Unreal Engine (the most bugged engine ever) is a game of "playing with flaws" constantly.

.

Sony Defense Force, is that you?

I don't care whose fault it is, I just want to play the game...
 
Lord Error said:
Yeah, I played through that on Slim and 80GB, both with no problems :\ Did you by any chance put a new, larger HDD in your console?

You can also try playing without creating a game save. Just press O when it asks you to use a game save. See if that gets you through.

I did not touch my PS3 Slim's HDD. I just plugged it in and played Batman. Then I played a bit of Uncharted, got the firmware 3.0 update, and played more Uncharted fine. It was when I created a new game post-3.0 that I started to get crashes.
 
Zzoram said:
If this problem is related to data streaming getting broken because of some HDD access tweaks in the firmware, then at least they should know where to start looking.

I wonder if the patch that fixes this will affect the speed of loading then.

Have you rang up Sony and asked them what to do they may ask you to do a full system restore as it may be quite simply a corrupted firmware when you downloaded it.
 
"We are constantly streaming animations, level data, textures, music and sounds. It would have been impossible to get this amount of data at that speed to memory without the hard drive. And of course on top of that we use the SPU's to decompress all this data on the fly."

Source: Playstation Universe (PSU)

Perhaps it's the 7200RPM for HD-D that are causing issues here? Every official Ps3 model has a 5400RPM and perhaps the way the 7th SPE uses the HD to run the OS and XMB causes Uncharted's HD caching to go berserk and ragequit?

This situation reminds me of Halo 3 being installed on 360s for the first time and it turns out it runs slower due to their caching techniques.

In any case, here's some food for thought. Uncharted 1 only uses 30% of Cell's SPE. Just you wait for Uncharted 2, NaughtyDog will wake the sleeping 8th Cell SPE and it will truly cause havoc upon the userbase.
 
I'm very surprised nothing official has been said yet from ND or Sony, ND must be quite concerned about this, I've already completed Uncharted a long time ago but now this has got me thinking whether or not this will also effect Uncharted 2.
 
SmallTimeLeon said:
Perhaps it's the 7200RPM for HD-D that are causing issues here? Every official Ps3 model has a 5400RPM and perhaps the way the 7th SPE uses the HD to run the OS and XMB causes Uncharted's HD caching to go berserk and ragequit?

This situation reminds me of Halo 3 being installed on 360s for the first time and it turns out it runs slower due to their caching techniques.

In any case, here's some food for thought. Uncharted 1 only uses 30% of Cell's SPE. Just you wait for Uncharted 2, NaughtyDog will wake the sleeping 8th Cell SPE and it will truly cause havoc upon the userbase.

Except that this has nothing to do with slower loading, and everything to do with the game simply not working. I just tried again today, it crashed 15 seconds after loading a save. I'm going to try another fresh game without making a save.
 
Linkified said:
Have you rang up Sony and asked them what to do they may ask you to do a full system restore as it may be quite simply a corrupted firmware when you downloaded it.

If it was corrupt firmware, why would it only affect 1 game?
 
I don't want to buy another game this weekend, but I'm done with Batman and Uncharted is the only other game I own. Ugh.
 
By any chance... can you try another uncharted disc? Maybe rent one. The game uses the disc so much any minor issue will cause the streaming to hang and the game to crash. I had the problem (pre 3.0) where the game refused to load until I thoroughly cleaned the disc.
 
Oni Jazar said:
By any chance... can you try another uncharted disc? Maybe rent one. The game uses the disc so much any minor issue will cause the streaming to hang and the game to crash.

There are no scratches, and it was a brand new retail disc.
 
Zzoram said:
Crashes at the same point even when I play without a save.
I can confirm it did not crash there for me in two or three times I went through that spot yesterday. This really looks like a phantom issue like what plagued GTA4 only on some consoles, after 2.4 firmware was installed. Sony was replacing affected consoles then, as I guess noone could figure out what was causing it, but the issue was easier to identify as the game wouldn't even boot.

But, you should definitely try a different disc first.
 
Lord Error said:
I can confirm it did not crash there for me in two or three times I went through that spot yesterday. This really looks like a phantom issue like what plagued GTA4 only on some consoles, after 2.4 firmware was installed. Sony was replacing affected consoles then, as I guess noone could figure out what was causing it, but the issue was easier to identify as the game wouldn't even boot.

But, you should definitely try a different disc first.

I better not get some crappy refurb to replace my 1 week old system because Sony screwed up. I'd rather get a full refund than a refurb.
 
I got a 60 gb refurb when my launch 60 gb broke a couple months back. It's just fine.


Also I played Uncharted last night without a problem last night. So whatever the problem is it's probably not the firmware.
 
Wait, just to get this clear, you deleted all Uncharted 'game data utility' and all 'saved data utility' game saves? And it still didn't work? I haven't been following this very well, but people are having identical problems too? Slim & phat? If not, it seems overblown.. if so it seems overblown (just less so).
 
I've been playing uncharted for the past hour on my new Slim (320GB) and I haven't had any problems what so ever...but damn this game still looks beautiful.
 
Sentry said:
Wait, just to get this clear, you deleted all Uncharted 'game data utility' and all 'saved data utility' game saves? And it still didn't work? I haven't been following this very well, but people are having identical problems too? Slim & phat? If not, it seems overblown.. if so it seems overblown (just less so).

Multiple people report that deleting the patch (game data), disconnecting the internet, playing without auto-save (by not creating a save) and resetting console to default settings does not work. I don't see what's overblown about my newly purchased game not working. Now that I'm done with Batman, this is the only other game I have to play at the moment, and I was planning to play it this weekend. Chances are, nobody is going to work on this over the weekend, so who knows when it will be playable.
 
DJmizuhara said:
I've been playing uncharted for the past hour on my new Slim (320GB) and I haven't had any problems what so ever...but damn this game still looks beautiful.

3.0 firmware? Keep playing. The major crashing points reported by people are either Act 2 or Act 4/5 it seems, although crashes in other acts have been reported.
 
Ranger X said:
The problem is Uncharted, not the firmware or PS3 slim. lol

This thread is really funny. It shows people aren't aware of how it is in the industry. Uncharted simply must use some dirty tricks and now it fucks up with the firmware. If it was programmed properly it wouldn't be a problem.
Seriously, since the dawn of time people use flaws to their advantages or make "illegal calls" in their programation because it advantages them somewhere. Now the new firmware causes those cheap tricks to surface as bugs because the code wasn't great to begin with.

It's not the first time something like that happens either. I've seen many PS2 games getting new bugs when they introduce the PS2 slim. Here again it's software fault, not hardware.
Same happened with StarWars PSP when the 2000 was introduced. For some reasons a movie wasn't loading anymore and you were stuck. All of that because that file was probably booted in some fucked up way, using some flaw in the previous tools versions and hardware.

Just using Unreal Engine (the most bugged engine ever) is a game of "playing with flaws" constantly.

.
This does seem to make sense i think, but are you sure that it isnt firmware 3.0's fault? The OP in this thread said that Uncharted worked fine before he installed firmware 3.0, and he is using the same PS3 console before and after that he installed firmwar 3.0. Doesnt that mean that it is most likely the firmware 3.0's fault? Maybe someone have already asked about this, but i havnt read all the posts, sorry.

I kinda hope that it is the firmware 3.0's fault because i think that it would be easier to fix the firmware instead that many developers would have to patch several games :)


ZZMitch said:
Sony Defense Force, is that you?

I don't care whose fault it is, I just want to play the game...
Was there really too much "Sony Defense" in what he said though? What he said can make sense i think, but seeing that people got problem after installing firmware 3.0, i would assume that it is the firmware's fault for that people get some problems with some games :\ I think that it can be interesting to know whos fault it is for the gameBut hopefully it will be fixed as soon as possible, either by Sony themself or by the developers through an update patch for the games so people get to play the game as you say, i agree to that :)


DJmizuhara said:
Yeah, I'm on firmware 3.0 just like everybody else, I've just gotten to chapter 9 - to the tower, so far

EDIT: I added some text.
 
Apparently people are saying the problem is caused by a combination of autosave and hint. Where I kept crashing had both, so that fits the description for me. Next time I try I'll disable hints (you can do that right?) and see if that helps.

nvm now everyone is saying that they still crash a bit after where they normally did.
 
Choke on the Magic said:
Does that seriously make a difference?
I am not sure, but maybe. I havnt read all the posts in this thread, but from what i have read, it seems that everyone who get Uncharted to work fine with firmware 3.0 has a 60GB PS3. I played through chapter 6 and 7 in Uncharted myself after i installed firmware 3.0 and it worked fine for me, and i have a 60GB PS3 (the european version). I just wanted to ask if he had a 60GB PS3, because maybe firmware 3.0 is only affecting the 80GB PS3 and the PS3 Slim.


DJmizuhara said:
I have both 60GB PS3 and a slim and it's fine on both machines so far.
Ah ok, thanks for the info :) I thought maybe that the firmware 3.0 update only affected the 80GB PS3 and the PS3 Slim, but if it works fine for you on the PS3 Slim as well, then i dont know why Uncharted freezes for some people :\
 
Linkified said:
Have you rang up Sony and asked them what to do they may ask you to do a full system restore as it may be quite simply a corrupted firmware when you downloaded it.

It is not related to "download-failed" firmware issue.

The update process would check the integrity of firmware file,maybe just like MD5 or something. I once download an incomplete firmware then the system told me the file is something wrong.
 
Zzoram said:
Apparently people are saying the problem is caused by a combination of autosave and hint. Where I kept crashing had both, so that fits the description for me. Next time I try I'll disable hints (you can do that right?) and see if that helps.

nvm now everyone is saying that they still crash a bit after where they normally did.
I think it definitely has something to do with HDD access. I just popped in Killzone 2 for the hell of it and every time I hit a checkpoint leading to a large area it hiccups about 3 times as bad as it originally did.

3.0 supposedly made loading times faster for the Slim and left the fatties with the same loading time.
 
test_account said:
I am not sure, but maybe. I havnt read all the posts in this thread, but from what i have read, it seems that everyone who get Uncharted to work fine with firmware 3.0 has a 60GB PS3. I played through chapter 6 and 7 in Uncharted myself after i installed firmware 3.0 and it worked fine for me, and i have a 60GB PS3 (the european version). I just wanted to ask if he had a 60GB PS3, because maybe firmware 3.0 is only affecting the 80GB PS3 and the PS3 Slim.



Ah ok, thanks for the info :) I thought maybe that the firmware 3.0 update only affected the 80GB PS3 and the PS3 Slim, but if it works fine for you on the PS3 Slim as well, then i dont know why Uncharted freezes for some people :\

Everyone who is checking the game on their system but not really playing it is less likely to encounter a problem simply because they aren't going to be playing the game as much. I don't think you can say that systems are not affected until those people do a full playthrough without crashing.
 
Full Recovery said:
I think it definitely has something to do with HDD access. I just popped in Killzone 2 for the hell of it and every time I hit a checkpoint leading to a large area it hiccups about 3 times as bad as it originally did.

3.0 supposedly made loading times faster for the Slim and left the fatties with the same loading time.


So you're saying that the firmware actually made loading worse, but it was supposed to make it better?
 
Zzoram said:
Everyone who is checking the game on their system but not really playing it is less likely to encounter a problem simply because they aren't going to be playing the game as much. I don't think you can say that systems are not affected until those people do a full playthrough without crashing.
Ye, that is a good point indeed that i didnt really think about. Maybe the people who have tested it have only played through 1 level or so. The reason why i only played through chapter 6 and 7 was because it was mentioned earlier in the thread that the game was freezing in chapter 6, so i wanted to try that chapter myself. I played through chapter 7 as well because it was a relatively short chapter (it is the chapter where you
drive the car with Elena and shoot cars etc. that follows you
) :)
 
test_account said:
Ye, that is a good point indeed that i didnt really think about. Maybe the people who have tested it have only played through 1 level or so. The reason why i only played through chapter 6 and 7 was because it was mentioned earlier in the thread that the game was freezing in chapter 6, so i wanted to try that chapter myself. I played through chapter 7 as well because it was a relatively short chapter (it is the chapter where you
drive the car with Elena and shoot cars etc. that follows you
) :)


I'll play through the whole thing this weekend then just to make sure. I need to get a few more trophies for platinum anyway.
 
Oni Jazar said:
By any chance... can you try another uncharted disc? Maybe rent one. The game uses the disc so much any minor issue will cause the streaming to hang and the game to crash. I had the problem (pre 3.0) where the game refused to load until I thoroughly cleaned the disc.

IMO,if you want your PS3 disc to be scratched,it is not easy as normal DVD.:lol

Dirty discs possible,but I do not think the freeze problem have something with that.

Maybe 3.0 f/w change/improve(because games load faster now) the hard disk fetch algorithm but also cause some stable issue.
 
Choke on the Magic said:
I'll play through the whole thing this weekend then just to make sure. I need to get a few more trophies for platinum anyway.
Ok, cool, i will see if i get to play through Uncharted again myself this weekend :)

I am missing a few trophies myself, like beating the game on the hardest difficulty and collecting every treasure. I am not sure that i will get those trophies when i play through Uncharted now though, since they take some time for me to get :)
 
Zzoram said:
So you're saying that the firmware actually made loading worse, but it was supposed to make it better?
3.0 Does load games faster for the slim, just not bug free.

I bet we get 3.01 that says "Improves playback quality for certain PS3 titles" and all they're gonna do is revert whatever they changed with the HDD back to 2.8 until they work out the kinks.
 
Full Recovery said:
3.0 Does load games faster for the slim, just not bug free.

I bet we get 3.01 that says "Improves playback quality for certain PS3 titles" and all they're gonna do is revert whatever they changed with the HDD back to 2.8 until they work out the kinks.

I was hoping to see that today, but they probably won't even look at the issue until next monday at the earliest. Ugh.
 
chris0701 said:
IMO,if you want your PS3 disc to be scratched,it is not easy as normal DVD.:lol

Dirty discs possible,but I do not think the freeze problem have something with that.

Maybe 3.0 f/w change/improve(because games load faster now) the hard disk fetch algorithm but also cause some stable issue.

A dirty Uncharted disc has lead me to have audio-skipping and the audio going out before. Also to bonus videos taking longer than usual to play. Just saying.
 
what is it exactly that makes the slim load slower? sounds weird. does it have a slower bus for HDD/bluray or something?!
 
ZZMitch said:
I don't care whose fault it is, I just want to play the game...

I don't know what YOU are talking about. Everybody are blaming the firmware because that's all they know. I only wanted to bring more to the table. It's totally possible and likely it is not the firmware but the games. Also, it's probably patches for the games you will see instead of a firmware update fixing this.

The only people here being sure of what it is are people firmly accusing the firmware. Me, i'm more optionated and i'm not saying it's 100% the game's fault. But its me that is getting bashed --- how surprising.

.
 
panda21 said:
what is it exactly that makes the slim load slower? sounds weird. does it have a slower bus for HDD/bluray or something?!
The slim loads games FASTER, it's just some games are borked for unknown reasons.
 
ZZMitch said:
I don't care whose fault it is, I just want to play the game...
I forgot to answer to this earlier, sorry, but personally i think that it can be interesting to know whos fault these games freezes are, if they are Sony's fault or the game developer's fault. I am not interesting in knowing whos fault it is just to point fingers at anyone and blame them, but i am just interested in knowing what exaclty that can causes some games to freeze up for people after that they have installed firmware 3.0. But ye, i agree that the most important thing is that the game works and not who's fault it is. Hopefully the problems that people have gotten with some PS3 games after installing firmware 3.0 will be fixed as soon as possible :)


Full Recovery said:
3.0 Does load games faster for the slim, just not bug free.

I bet we get 3.01 that says "Improves playback quality for certain PS3 titles" and all they're gonna do is revert whatever they changed with the HDD back to 2.8 until they work out the kinks.
Ye, this sounds like one reason why people are getting problems, but people have reported problems with firmware 3.0 on other PS3 models than the PS3 Slim as well. As you mentioned earlier in this thread, the loading isnt faster on the PS3 Phat models after installing firmware 3.0, so i think that there might be something additional thats wrong with the firmware 3.0 as well, unfortunately :( But maybe the faster loading in games is the only thing that might cause freezing in games on the PS3 Slim though?


Zzoram said:
I was hoping to see that today, but they probably won't even look at the issue until next monday at the earliest. Ugh.
I would guess that Sony is working on fixing this problem right now because several of people have reported problems with firmware 3.0 and it seems to be a problem that can affect many people, and i would guess that this isnt something that Sony will wait to fix, especially now that the PS3 Slim has been released. If many people who have bought the PS3 Slim gets problem with games freezing, then i think that this can maybe lead to bad worth to mouth (as in people are saying to friends etc. that the PS3 is bad because games freezes and then maybe their friends dont buy a PS3 Slim because of what they have heard), if people think that it is the PS3 Slim's fault itself that the game freezes and not the firmware 3.0.
 
test_account said:
I would guess that Sony is working on fixing this problem right now because several of people have reported problems with firmware 3.0 and it seems to be a problem that can affect many people, and i would guess that this isnt something that Sony will wait to fix, especially now that the PS3 Slim has been released. If many people who have bought the PS3 Slim gets problem with games freezing, then i think that this can maybe lead to bad worth to mouth (as in people are saying to friends etc. that the PS3 is bad because games freezes and then maybe their friends dont buy a PS3 Slim because of what they have heard), if people think that it is the PS3 Slim's fault itself that the game freezes and not the firmware 3.0.

But that assumes that Sony is good with PR, and the last 3 years shows that this is not the case.
 
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