MrFunSocks
Banned
"No reason"
I'm sure lol
I'm sure lol
-
Hey Guest. Check out your NeoGAF Wrapped 2025 results here!
[Help] Banned from Call of Duty for no reason
- Thread starter Ev1L AuRoN
- Start date
Bernkastel
Ask me about my fanboy energy!
Ev1L AuRoN
Member
Yes it was. And I'm not the only one who got screwed by Activision. That was my main and only account, I had it for a long time, it also linked to my psn and Xbox account that I have since 2006, I'm not a cheater, hell, I'm not even sure my K/D ratio is positive. I play for fun, I'm not into any competitive shirt. You don't know me but do you really think that someone who use cheats online would do it on their main account and even would rant online about it?
Shmunter
Member
Does this make your psn and Xbox acccount banned as well? Holy crap if so.
DeepEnigma
Gold Member
Last edited:
Kenpachii
Member
Movings folders around which is normal on a PC. I do it all the time because limited ssd space.
If that software flags that shit as cheating then the software is shit.
Also modifying files such as DLSS is common practice on PC or reshades. Still not cheating.
Last edited:
Alter_Fridge
Member
You should be thanking Activision
nush
Gold Member
"Modify the file structure of the game"
"Hear me and rejoice! You have had the privilege of being saved by the Great Kotick. You may think this is suffering. No... it is salvation. The universal scales tip toward balance and fair games without cheaters because of your sacrifice. Smile... for even in banning, you have become children of Activision."
Last edited:
Makoto-Yuki
Banned
"no reason"
you were using software that makes it look like you're cheating (loading files into RAM) and you modified client/game files by moving the battle.net client.
if you really weren't cheating then you don't deserve the ban. if you were then you do. if you weren't cheating then it's up to you to either accept their decision in banning you or you can keep trying to contact them and get it sorted but that is unlikely that they will unban you.
unfortunately i think you are best to accept the loss, learn from your actions, and move on. find some new games to play. you definitely can't sue them lol they banned you for breaking their ToS (you should've read them) so you have no defence or argument at that level. again you can try getting in touch with support but probably will be a waste of time.
you were using software that makes it look like you're cheating (loading files into RAM) and you modified client/game files by moving the battle.net client.
if you really weren't cheating then you don't deserve the ban. if you were then you do. if you weren't cheating then it's up to you to either accept their decision in banning you or you can keep trying to contact them and get it sorted but that is unlikely that they will unban you.
unfortunately i think you are best to accept the loss, learn from your actions, and move on. find some new games to play. you definitely can't sue them lol they banned you for breaking their ToS (you should've read them) so you have no defence or argument at that level. again you can try getting in touch with support but probably will be a waste of time.
Last edited by a moderator:
captainraincoat
Banned
Primocache looks like software designed to move or organise files to some sort of virtual disk or ram …many of the cheat programs are designed to hook in a similar way to the game code so it's more than likely u got flagged
Why you would be running something like that while playing a game that has a massive footprint of disk space like cod is beyond me
Why you would be running something like that while playing a game that has a massive footprint of disk space like cod is beyond me
Avid Reading Horse
Member
Yeah, so I thought about making a very similar thread. But I knew what kind of reception it would get.
Activision does shit games and can do basically nothing right around here but apparently their ban policies are somehow infallible so get dunked on LMAO.
Actually this thread is somewhat less of a shit show than I expected. So, I'm going to jump in on your side because I know exactly how you're feeling, and it sucks:
So, here's the thing about the appeal... If you read the fine print, it basically tells you that unless your account has been hacked the appeal will be rejected. By appealing you essentially agree that Activision is infallible in their banning. Someone does a cursory check to see if you are arguing that you've been hacked, and if so they'll go look at IP logs and account recoveries/password changes or whatever and maybe eventually let you prove that it was your account to begin with.
Apparently, an Activision support account existed on Twitter but they discontinued it. They have a support ticket system where you can get someone in India to respond to you if you pick an issue like "having trouble accessing my purchase" but they are not predisposed to actually help you, they have no more access to why you were banned than you do, and if these people did escalate ban issues they'd probably get fired.
And as I mentioned above that's literally the only type of ban they're even looking to overturn. And it takes months. There's a bit of irony there as your coworker's account probably was out there aimbotting, wallhacking etc and ruining lobbies and you could argue that his lack of 2FA or other decent security practices led to him being hacked, games ruined, and revenue lost from people quitting/playing less/buying less in response to running into cheaters.
I don't think all of COD's security is all THAT "advanced" either. For example earlier in Warzone the game would refuse to run if you had Overwolf running. Which is pretty weird right, as Overwolf works with game companies to be whitelisted and their apps aren't going to hook into games that expressly ask them not to. But weirder still, if I recall correctly, it was only looking for the process overwolf.exe. You could literally rename any program to overwolf.exe and the game would refuse to launch. I wouldn't be shocked if renaming notepad to aimbot.exe and running it in the background triggered a ban.
That would be great. I would love to see Activision justify my ban or the OP's. With perfectly normal statistics and every COD game from the past 15-20 years linked to these accounts. But there's a reason that doesn't happen. Because there isn't a real 'security team' in that sense. These are algorithmic bans that have no sense of nuance. The only way false positives are going to be looked at is if there's a huge stink about it on Reddit or something. I recall last year there was a big wave of bans that got overturned... but when I ate my ban I looked around to see if there was a spike in people lamenting wrongfully being banned, and there were just a couple of posts here and there with people mostly toeing the idiotic Activision defense line of "well if you weren't doing anything wrong they wouldn't have banned you"
I doubt it will affect your PSN account. The shortest version of my story is that I logged in to my BOCW account showing a permaban. I was very confused, opened support tickets, tried to appeal, and in response they locked my Warzone account (for around 6 weeks, messaging was "Account Locked" as opposed to "Account Permanently Banned" which shows for BOCW). During my lockout period I loaded up Warzone on Xbox with the same COD account and it let me play. Now that's F2P of course I don't have BOCW on Xbox so I couldn't test that. Since the stats are linked crossplay style I could potentially see BOCW being banned across all platforms but other COD games and PSN/XBL in general should be okay.
What fucking point are you even trying to make bro? Did I miss where OP stated he was looking to give COD more money in response to this?
I mean for my part I didn't buy COD Vanguard. Big deal you may say, but I've bought literally every mainline COD starting with the fucking original. I got the map packs for all of them up through like Ghosts. I double-dipped most of them and occasionally even triple-dipped (before I had to admit that the PC CODs just weren't worth it post maybe BO2.
If you lost access to some account you pour hundreds or thousands of hours into for no reason you can discern, you'd probably try to figure out how to get your ban reversed too.
When you say you were emailing them... do you have an actual email address you can share with me? Or just opening tickets under a different category?
Oh yeah please point us to these 'official Activision threads' where Activision employees actually investigate your issues. I'll wait.
Actually fuck it, I'll go a bit more into the story of my ban.
I played a decent amount of Warzone when it came out, took a bit of a break, came back, was enjoying it, was learning all the little parkour tricks on the map, learned how to slide cancel, was generally just upping my game and having a lot of fun. Towards the end of BOCW Season 4 I really started feeling like my loadouts were mostly falling out of the meta. I had leveled up a few of the better CW guns in Warzone but that's a slow process. I hadn't bothered leveling in CW much because I didn't enjoy the multiplayer. But I was getting excited for Season 5 and decided to drop off of Warzone near the end of Season 4 to level up the CW guns in CW, which I had barely played mostly around launch. Not a great 6v6 COD game.
So I play a lot of 6v6... I'm probably holding a 0.9k/d or so in those matches. Mostly that's just grinding weapons that are trash in CW but meta in Warzone. Usually when I play COD I make an effort to win but really I'm just grinding for essentially a different game, and my stats reflected that. Occasionally I'd play some FFA where my KD was a bit better. FFA was always a COD favorite of mine, but it's not great in CW... whatever. I also play the 2v2 Gunfight Tournament mode when it's available to earn the blueprints. I loved Gunfight mode in the MW reboot. The CW version isn't amazing but it's the mode I went most try-hard in and I'm betting my stats were pretty decent (though not absurd).
Anyway that's all just fine and dandy. I finish up the Battle Pass, max out some weapons that should be useful in Warzone and I put COD away for a couple of weeks until S5 launched, as I had been grinding it pretty hard and could use a break.
Sometime before S5 launched I'm on site with my laptop waiting on a server install to finish. I'm talking to my buddy on Discord and he points out I could have finished the Battle Pass a bit sooner if I used the Battle Pass XP Token. I'm like wtf I don't have any of those. Eventually I figure out that you get a couple of tokens for enabling 2FA. And I thought to myself shit... My COD account has all this history on it, why haven't I set up 2FA for it. So I went ahead and did that from the data center. I mention this because I wonder if this flagged my account in some way. All my COD activity was from one IP for months, and then there is one login from a completely different location just to set up 2FA.
Around the same time I decided to upgrade my CPU. I knew my 2080ti at 1440p wasn't getting maxed out in Warzone, or PUBG for that matter, and I was also getting a 270hz screen, so more frames in my non-BRs like R6: Siege and Destiny 2 were going to pay off as well. And my job is pretty happy to reimburse CPU upgrades so it was basically free.
Unfortunately for me the new CPU was defective and I had to replace it. I would occasionally load up BOCW (and other games) to test frames, see if it crashed, etc... I exchanged that CPU for a new one, which was mostly stable, but I had to back off on the memory speed a bit to get 100% stable. While using the defective CPU it would boot like 1 out of 10 attempts. I rebuilt my PC from the ground up, ran into what seemed like some other problems, mobo code complained that there was no video card on some boot attempts. It didn't make a ton of sense, in the end I'm pretty sure the video card error code was also due to the faulty CPU. But I tried different Mobo firmwares. I said YOLO and upgraded my Win 10 install to the Win 11 public preview version. I mention all this because one could see how with an unstable system might corrupt memory and maybe anti-cheat gets a bad checksum on a chunk of memory as the game is crashing and you get flagged for it. Who knows, their anti-cheat is a bit of a black box. I've looked around some and have come across people who said they ate bans after their game crashed. So it seems like a possibility.
Now, an oddity here is that I do use Outplayed via Overwolf to record gamplay. As mentioned elsewhere in this wall of text post there was a time where Warzone refused to run with Overwolf open. But at some point WZ got pretty excellent integration. CW had the most basic integration where it would let you record sessions but with no metadata. But it's really neat recording software so I used it in CW as well. Now, Overwolf expressly doesn't support beta versions of Windows. Not a thing I knew about. After one of the beta updates it realized I wasn't on a production version of Windows 10 and refused to load. In my earlier builds of Windows 11 Outplayed/Overwolf crashed a lot. And recorded very low FPS so as to be almost useless. Not sure why it was so sensitive to all that, but that's another potential vector for a false positive.
Anyway, S5 rolls around, I haven't loaded up COD in a few weeks. My system is back in great shape and I'm excited to play. And there it is. I open up Battle.net and:
Now if you click on "Account banned" it takes you here:
Turns out that's basically Blizzard's support. The email they reference having been sent doesn't exist. Because you're not on the right support page. Because that's how little they care. They don't have the link pointing to the right company. When you load the game up you might get information on actual COD/Activision support and an option to exit. That's it. I forget exactly and I don't have 200GB paperweight installed to check right now.
You can't even play the single player...wtf? I tend to save COD campaigns for rainy days so to speak. I hadn't gotten around to the CW campaign but like... I still was going to play it at some point. So that's insult added to injury.
So after contacting Blizzard support as per the hyperlink in the launcher they directed me to Activision support and I ran into the Ban Appeal option. As I mentioned above, the appeal is worded in a way where if you can't prove that your account is hacked, your appeal will be rejected. So it's essentially not an appeal. Also keep in mind they give you I believe 999 characters or something, they give you no indication of why you were banned, so it's completely impossible to try to argue the point. Was it related to my 2FA activation? When my game was crashing a bunch? When overwolf was crashing? Something else? Who knows! I have lots of other programs running too. I'm a software developer. Sometimes I'll play COD while waiting for a build, or a large file copy or what the fuck ever. I also have lots of utilities for gaming installed. SoundLock for PUBG, BakkesMod and ReWASD for Rocket League. A script to handle my audio settings with keystrokes. There's a lot of shit going on in my PC but none of it is a cheat for a game!
So I type up the best defense I can despite knowing it's futile. And instead I get this:
Just as a bonus my browser didn't cache what I typed into the web form so that got nuked. I contact Activision support through their ticketing system explaining that their web form isn't working. Along the way I keep adding every last thing I can think of regarding appealing my ban... my long list of COD CD Keys and associated achievements with my Xbox gamertag. Because I figured hey what the heck... they do have a huge cheating problem.. and it's a couple of things. It's hacked accounts, which they do let people recover. And it's F2P Warzone accounts that are ruining games. Like maybe if they look and see that I'm a real customer, I played tons of hours on this account, all my games were in good standing, and my stats are pretty fucking normal, especially in the game I'm accused of cheating in... maybe if they see all these things an actual person will look at my ban.
But nope. Every time I give them more info and ask for an update they tell me "Thank you for the information we will pass that along"... eventually after like 6 weeks. They say "okay try your ban appeal again." Fucking great, they fixed the auto-reject form and they're not actually listening. So I write up a new appeal, the form actually finally works, and I get a rejection like an hour later.
At this point my Warzone account starts displaying "Account Locked". I hadn't played ANY Warzone since before I started my CW grind. Support gives me some nonsense about how it may have been locked "while they investigate" the appeal-- except my appeal was denied in minutes. It makes no logical sense, the support person who has no ability to look into my ban appeal is just making shit up to make me go away. After about 6 weeks the "Account Locked" message on my Warzone finally goes away. Whoopity shit. I'm not going to put any more time into Warzone without my nonsensical ban being reversed first. Even if I didn't feel sick to my stomach from the whole process... what's the point of risking a permanent ban in Warzone? I only have speculation on a number of things that may have caused a false positive. So even if I was willing to forget the CW ban and move on with COD I might just get my Warzone account banned and then what?
So I've gone back and forth with Activision support through their ticketing system a couple of times. One thing they're adamant about is that the enforcement team will not tell you what you were banned for, because that might expose their detection methods. I've seen that logic with other cheat policies and I always thought it was pretty stupid. I guess next time I muster up the will to try to talk to these people again the last tactic I can think of is to list out all the things that I'm running on my PC and ask what if any of those things is considered cheating. It's not exposing detection methods as I'm readily admitting to running things. If they do ban for any of the things I admit to running then maybe there's an outside chance I can have someone evaluate why it's not something that should be a permanent ban, then circle back around to the enforcement team to see if that was indeed the thing I was banned for.
I mean that's a fucking longshot but that's all I got. It's probably a longshot that a single person on here even reads this entire fucking post!
nemiroff
Gold Member
We all know it's not cheating, and I'm a keen "modder" myself. But we're talking about kernel level anti cheat here.., some level of clairvoyance is advised. IMO it shouldn't be that hard to just leave things alone in games like these. I'm addicted to installing ReShade in every game I can, but I'd never try to modify multiplayer games with anti-cheat systems without doing a bit of research.. And anyway, he was using Primocache which actively loads files in and out of RAM cache, no wonder why it was detected as tampering. With that said, Activision should've given some proper UX-level warnings and information before installing Richochet on user's computers, clearly.
Tams
Member
Basically, they can take your money and run if they want to.
You could say, 'read the EULA/ToS' and/or that the 'EULA/ToS don't have any legal weight', but they are all pretty much the same with whatever company's name replaced in them, and are at the very least considered when brought up in court.
Essentially, with almost all these services, we've agreed to only have temporary and limited access to what we 'purchase'. And the worst thing is that no companies really give us any choice in the matter as they're all the fucking same.
The only areas that are safe are where you get something (physical or the actual code) that doesn't then require access to some service to use. Once you have it, it's near impossible for anyone to take it back.
Shmunter
Member
Amusingly I booted up Dirst 5 the other day, took me literally 3 minutes to scroll through all the bullshit to be able to accept and continue. Who in their right mind sits through all that?
MiguelItUp
Member
Oh yeah, for sure. When we was banned apparently there was a large wave of hacked accounts that popped up, so I'm sure that allowed them to work more in his favor. Yeah, there's definitely more that they could do, but hey, we shouldn't be too surprised, lol.
Nor do I either, I mean, a lot of their attempts were dismissed rather quickly. So, it's clear that nothing works as well as they think, lol. That's bizarre, but not surprising. Yeah, to be quite honest I'm sure that's exactly what would happen, lol.
OLED_Gamer
Member
This is why I buy physical where possible.
DevilMayFlyForAWhiteGuy
Member
Yo they made 5 games about rollin?
Jokes aside shit like this is why I never bother with online games anymore.
Interfectum
Gold Member
OP right now:
How in the hell can a 12% win rate put someone in the upper echelons of the game? Someone has to be winning right?
. . .to the OP, keep doing what you are doing, putting daylight on your issue here and elsewhere. Assuming of course you are being completely truthful and not leaving out key details. COD being a game long in the tooth and desperately needing innovation doesn't excuse the fact that people have dumped time (and it appears money) into this game and deserve a legitimate avenue for remedying bans that aren't strictly accurate.
jasondefaoite
Member
TheMay30thMan
Member
Oh yeah please point us to these 'official Activision threads' where Activision employees actually investigate your issues. I'll wait.
Actually fuck it, I'll go a bit more into the story of my ban.
I played a decent amount of Warzone when it came out, took a bit of a break, came back, was enjoying it, was learning all the little parkour tricks on the map, learned how to slide cancel, was generally just upping my game and having a lot of fun. Towards the end of BOCW Season 4 I really started feeling like my loadouts were mostly falling out of the meta. I had leveled up a few of the better CW guns in Warzone but that's a slow process. I hadn't bothered leveling in CW much because I didn't enjoy the multiplayer. But I was getting excited for Season 5 and decided to drop off of Warzone near the end of Season 4 to level up the CW guns in CW, which I had barely played mostly around launch. Not a great 6v6 COD game.
So I play a lot of 6v6... I'm probably holding a 0.9k/d or so in those matches. Mostly that's just grinding weapons that are trash in CW but meta in Warzone. Usually when I play COD I make an effort to win but really I'm just grinding for essentially a different game, and my stats reflected that. Occasionally I'd play some FFA where my KD was a bit better. FFA was always a COD favorite of mine, but it's not great in CW... whatever. I also play the 2v2 Gunfight Tournament mode when it's available to earn the blueprints. I loved Gunfight mode in the MW reboot. The CW version isn't amazing but it's the mode I went most try-hard in and I'm betting my stats were pretty decent (though not absurd).
Anyway that's all just fine and dandy. I finish up the Battle Pass, max out some weapons that should be useful in Warzone and I put COD away for a couple of weeks until S5 launched, as I had been grinding it pretty hard and could use a break.
Sometime before S5 launched I'm on site with my laptop waiting on a server install to finish. I'm talking to my buddy on Discord and he points out I could have finished the Battle Pass a bit sooner if I used the Battle Pass XP Token. I'm like wtf I don't have any of those. Eventually I figure out that you get a couple of tokens for enabling 2FA. And I thought to myself shit... My COD account has all this history on it, why haven't I set up 2FA for it. So I went ahead and did that from the data center. I mention this because I wonder if this flagged my account in some way. All my COD activity was from one IP for months, and then there is one login from a completely different location just to set up 2FA.
Around the same time I decided to upgrade my CPU. I knew my 2080ti at 1440p wasn't getting maxed out in Warzone, or PUBG for that matter, and I was also getting a 270hz screen, so more frames in my non-BRs like R6: Siege and Destiny 2 were going to pay off as well. And my job is pretty happy to reimburse CPU upgrades so it was basically free.
Unfortunately for me the new CPU was defective and I had to replace it. I would occasionally load up BOCW (and other games) to test frames, see if it crashed, etc... I exchanged that CPU for a new one, which was mostly stable, but I had to back off on the memory speed a bit to get 100% stable. While using the defective CPU it would boot like 1 out of 10 attempts. I rebuilt my PC from the ground up, ran into what seemed like some other problems, mobo code complained that there was no video card on some boot attempts. It didn't make a ton of sense, in the end I'm pretty sure the video card error code was also due to the faulty CPU. But I tried different Mobo firmwares. I said YOLO and upgraded my Win 10 install to the Win 11 public preview version. I mention all this because one could see how with an unstable system might corrupt memory and maybe anti-cheat gets a bad checksum on a chunk of memory as the game is crashing and you get flagged for it. Who knows, their anti-cheat is a bit of a black box. I've looked around some and have come across people who said they ate bans after their game crashed. So it seems like a possibility.
Now, an oddity here is that I do use Outplayed via Overwolf to record gamplay. As mentioned elsewhere in this wall of text post there was a time where Warzone refused to run with Overwolf open. But at some point WZ got pretty excellent integration. CW had the most basic integration where it would let you record sessions but with no metadata. But it's really neat recording software so I used it in CW as well. Now, Overwolf expressly doesn't support beta versions of Windows. Not a thing I knew about. After one of the beta updates it realized I wasn't on a production version of Windows 10 and refused to load. In my earlier builds of Windows 11 Outplayed/Overwolf crashed a lot. And recorded very low FPS so as to be almost useless. Not sure why it was so sensitive to all that, but that's another potential vector for a false positive.
Anyway, S5 rolls around, I haven't loaded up COD in a few weeks. My system is back in great shape and I'm excited to play. And there it is. I open up Battle.net and:
Now if you click on "Account banned" it takes you here:
Turns out that's basically Blizzard's support. The email they reference having been sent doesn't exist. Because you're not on the right support page. Because that's how little they care. They don't have the link pointing to the right company. When you load the game up you might get information on actual COD/Activision support and an option to exit. That's it. I forget exactly and I don't have 200GB paperweight installed to check right now.
You can't even play the single player...wtf? I tend to save COD campaigns for rainy days so to speak. I hadn't gotten around to the CW campaign but like... I still was going to play it at some point. So that's insult added to injury.
So after contacting Blizzard support as per the hyperlink in the launcher they directed me to Activision support and I ran into the Ban Appeal option. As I mentioned above, the appeal is worded in a way where if you can't prove that your account is hacked, your appeal will be rejected. So it's essentially not an appeal. Also keep in mind they give you I believe 999 characters or something, they give you no indication of why you were banned, so it's completely impossible to try to argue the point. Was it related to my 2FA activation? When my game was crashing a bunch? When overwolf was crashing? Something else? Who knows! I have lots of other programs running too. I'm a software developer. Sometimes I'll play COD while waiting for a build, or a large file copy or what the fuck ever. I also have lots of utilities for gaming installed. SoundLock for PUBG, BakkesMod and ReWASD for Rocket League. A script to handle my audio settings with keystrokes. There's a lot of shit going on in my PC but none of it is a cheat for a game!
So I type up the best defense I can despite knowing it's futile. And instead I get this:
Just as a bonus my browser didn't cache what I typed into the web form so that got nuked. I contact Activision support through their ticketing system explaining that their web form isn't working. Along the way I keep adding every last thing I can think of regarding appealing my ban... my long list of COD CD Keys and associated achievements with my Xbox gamertag. Because I figured hey what the heck... they do have a huge cheating problem.. and it's a couple of things. It's hacked accounts, which they do let people recover. And it's F2P Warzone accounts that are ruining games. Like maybe if they look and see that I'm a real customer, I played tons of hours on this account, all my games were in good standing, and my stats are pretty fucking normal, especially in the game I'm accused of cheating in... maybe if they see all these things an actual person will look at my ban.
But nope. Every time I give them more info and ask for an update they tell me "Thank you for the information we will pass that along"... eventually after like 6 weeks. They say "okay try your ban appeal again." Fucking great, they fixed the auto-reject form and they're not actually listening. So I write up a new appeal, the form actually finally works, and I get a rejection like an hour later.
At this point my Warzone account starts displaying "Account Locked". I hadn't played ANY Warzone since before I started my CW grind. Support gives me some nonsense about how it may have been locked "while they investigate" the appeal-- except my appeal was denied in minutes. It makes no logical sense, the support person who has no ability to look into my ban appeal is just making shit up to make me go away. After about 6 weeks the "Account Locked" message on my Warzone finally goes away. Whoopity shit. I'm not going to put any more time into Warzone without my nonsensical ban being reversed first. Even if I didn't feel sick to my stomach from the whole process... what's the point of risking a permanent ban in Warzone? I only have speculation on a number of things that may have caused a false positive. So even if I was willing to forget the CW ban and move on with COD I might just get my Warzone account banned and then what?
So I've gone back and forth with Activision support through their ticketing system a couple of times. One thing they're adamant about is that the enforcement team will not tell you what you were banned for, because that might expose their detection methods. I've seen that logic with other cheat policies and I always thought it was pretty stupid. I guess next time I muster up the will to try to talk to these people again the last tactic I can think of is to list out all the things that I'm running on my PC and ask what if any of those things is considered cheating. It's not exposing detection methods as I'm readily admitting to running things. If they do ban for any of the things I admit to running then maybe there's an outside chance I can have someone evaluate why it's not something that should be a permanent ban, then circle back around to the enforcement team to see if that was indeed the thing I was banned for.
I mean that's a fucking longshot but that's all I got. It's probably a longshot that a single person on here even reads this entire fucking post!
Ev1L AuRoN
Member
Thank you for your input, is like you said, they put that appeal option just as an excuse for they to say they review their decisions, It's all automated. They lost someone who bought every COD game so far, even the shitty ones. Not anymore, too bad for me that Battlefield currently sucks, and I don't really click with other shooters, I think you give it a time from the genre.Yeah, so I thought about making a very similar thread. But I knew what kind of reception it would get.
Activision does shit games and can do basically nothing right around here but apparently their ban policies are somehow infallible so get dunked on LMAO.
Actually this thread is somewhat less of a shit show than I expected. So, I'm going to jump in on your side because I know exactly how you're feeling, and it sucks:
So, here's the thing about the appeal... If you read the fine print, it basically tells you that unless your account has been hacked the appeal will be rejected. By appealing you essentially agree that Activision is infallible in their banning. Someone does a cursory check to see if you are arguing that you've been hacked, and if so they'll go look at IP logs and account recoveries/password changes or whatever and maybe eventually let you prove that it was your account to begin with.
Apparently, an Activision support account existed on Twitter but they discontinued it. They have a support ticket system where you can get someone in India to respond to you if you pick an issue like "having trouble accessing my purchase" but they are not predisposed to actually help you, they have no more access to why you were banned than you do, and if these people did escalate ban issues they'd probably get fired.
And as I mentioned above that's literally the only type of ban they're even looking to overturn. And it takes months. There's a bit of irony there as your coworker's account probably was out there aimbotting, wallhacking etc and ruining lobbies and you could argue that his lack of 2FA or other decent security practices led to him being hacked, games ruined, and revenue lost from people quitting/playing less/buying less in response to running into cheaters.
I don't think all of COD's security is all THAT "advanced" either. For example earlier in Warzone the game would refuse to run if you had Overwolf running. Which is pretty weird right, as Overwolf works with game companies to be whitelisted and their apps aren't going to hook into games that expressly ask them not to. But weirder still, if I recall correctly, it was only looking for the process overwolf.exe. You could literally rename any program to overwolf.exe and the game would refuse to launch. I wouldn't be shocked if renaming notepad to aimbot.exe and running it in the background triggered a ban.
That would be great. I would love to see Activision justify my ban or the OP's. With perfectly normal statistics and every COD game from the past 15-20 years linked to these accounts. But there's a reason that doesn't happen. Because there isn't a real 'security team' in that sense. These are algorithmic bans that have no sense of nuance. The only way false positives are going to be looked at is if there's a huge stink about it on Reddit or something. I recall last year there was a big wave of bans that got overturned... but when I ate my ban I looked around to see if there was a spike in people lamenting wrongfully being banned, and there were just a couple of posts here and there with people mostly toeing the idiotic Activision defense line of "well if you weren't doing anything wrong they wouldn't have banned you"
I doubt it will affect your PSN account. The shortest version of my story is that I logged in to my BOCW account showing a permaban. I was very confused, opened support tickets, tried to appeal, and in response they locked my Warzone account (for around 6 weeks, messaging was "Account Locked" as opposed to "Account Permanently Banned" which shows for BOCW). During my lockout period I loaded up Warzone on Xbox with the same COD account and it let me play. Now that's F2P of course I don't have BOCW on Xbox so I couldn't test that. Since the stats are linked crossplay style I could potentially see BOCW being banned across all platforms but other COD games and PSN/XBL in general should be okay.
What fucking point are you even trying to make bro? Did I miss where OP stated he was looking to give COD more money in response to this?
I mean for my part I didn't buy COD Vanguard. Big deal you may say, but I've bought literally every mainline COD starting with the fucking original. I got the map packs for all of them up through like Ghosts. I double-dipped most of them and occasionally even triple-dipped (before I had to admit that the PC CODs just weren't worth it post maybe BO2.
If you lost access to some account you pour hundreds or thousands of hours into for no reason you can discern, you'd probably try to figure out how to get your ban reversed too.
When you say you were emailing them... do you have an actual email address you can share with me? Or just opening tickets under a different category?
Oh yeah please point us to these 'official Activision threads' where Activision employees actually investigate your issues. I'll wait.
Actually fuck it, I'll go a bit more into the story of my ban.
I played a decent amount of Warzone when it came out, took a bit of a break, came back, was enjoying it, was learning all the little parkour tricks on the map, learned how to slide cancel, was generally just upping my game and having a lot of fun. Towards the end of BOCW Season 4 I really started feeling like my loadouts were mostly falling out of the meta. I had leveled up a few of the better CW guns in Warzone but that's a slow process. I hadn't bothered leveling in CW much because I didn't enjoy the multiplayer. But I was getting excited for Season 5 and decided to drop off of Warzone near the end of Season 4 to level up the CW guns in CW, which I had barely played mostly around launch. Not a great 6v6 COD game.
So I play a lot of 6v6... I'm probably holding a 0.9k/d or so in those matches. Mostly that's just grinding weapons that are trash in CW but meta in Warzone. Usually when I play COD I make an effort to win but really I'm just grinding for essentially a different game, and my stats reflected that. Occasionally I'd play some FFA where my KD was a bit better. FFA was always a COD favorite of mine, but it's not great in CW... whatever. I also play the 2v2 Gunfight Tournament mode when it's available to earn the blueprints. I loved Gunfight mode in the MW reboot. The CW version isn't amazing but it's the mode I went most try-hard in and I'm betting my stats were pretty decent (though not absurd).
Anyway that's all just fine and dandy. I finish up the Battle Pass, max out some weapons that should be useful in Warzone and I put COD away for a couple of weeks until S5 launched, as I had been grinding it pretty hard and could use a break.
Sometime before S5 launched I'm on site with my laptop waiting on a server install to finish. I'm talking to my buddy on Discord and he points out I could have finished the Battle Pass a bit sooner if I used the Battle Pass XP Token. I'm like wtf I don't have any of those. Eventually I figure out that you get a couple of tokens for enabling 2FA. And I thought to myself shit... My COD account has all this history on it, why haven't I set up 2FA for it. So I went ahead and did that from the data center. I mention this because I wonder if this flagged my account in some way. All my COD activity was from one IP for months, and then there is one login from a completely different location just to set up 2FA.
Around the same time I decided to upgrade my CPU. I knew my 2080ti at 1440p wasn't getting maxed out in Warzone, or PUBG for that matter, and I was also getting a 270hz screen, so more frames in my non-BRs like R6: Siege and Destiny 2 were going to pay off as well. And my job is pretty happy to reimburse CPU upgrades so it was basically free.
Unfortunately for me the new CPU was defective and I had to replace it. I would occasionally load up BOCW (and other games) to test frames, see if it crashed, etc... I exchanged that CPU for a new one, which was mostly stable, but I had to back off on the memory speed a bit to get 100% stable. While using the defective CPU it would boot like 1 out of 10 attempts. I rebuilt my PC from the ground up, ran into what seemed like some other problems, mobo code complained that there was no video card on some boot attempts. It didn't make a ton of sense, in the end I'm pretty sure the video card error code was also due to the faulty CPU. But I tried different Mobo firmwares. I said YOLO and upgraded my Win 10 install to the Win 11 public preview version. I mention all this because one could see how with an unstable system might corrupt memory and maybe anti-cheat gets a bad checksum on a chunk of memory as the game is crashing and you get flagged for it. Who knows, their anti-cheat is a bit of a black box. I've looked around some and have come across people who said they ate bans after their game crashed. So it seems like a possibility.
Now, an oddity here is that I do use Outplayed via Overwolf to record gamplay. As mentioned elsewhere in this wall of text post there was a time where Warzone refused to run with Overwolf open. But at some point WZ got pretty excellent integration. CW had the most basic integration where it would let you record sessions but with no metadata. But it's really neat recording software so I used it in CW as well. Now, Overwolf expressly doesn't support beta versions of Windows. Not a thing I knew about. After one of the beta updates it realized I wasn't on a production version of Windows 10 and refused to load. In my earlier builds of Windows 11 Outplayed/Overwolf crashed a lot. And recorded very low FPS so as to be almost useless. Not sure why it was so sensitive to all that, but that's another potential vector for a false positive.
Anyway, S5 rolls around, I haven't loaded up COD in a few weeks. My system is back in great shape and I'm excited to play. And there it is. I open up Battle.net and:
Now if you click on "Account banned" it takes you here:
Turns out that's basically Blizzard's support. The email they reference having been sent doesn't exist. Because you're not on the right support page. Because that's how little they care. They don't have the link pointing to the right company. When you load the game up you might get information on actual COD/Activision support and an option to exit. That's it. I forget exactly and I don't have 200GB paperweight installed to check right now.
You can't even play the single player...wtf? I tend to save COD campaigns for rainy days so to speak. I hadn't gotten around to the CW campaign but like... I still was going to play it at some point. So that's insult added to injury.
So after contacting Blizzard support as per the hyperlink in the launcher they directed me to Activision support and I ran into the Ban Appeal option. As I mentioned above, the appeal is worded in a way where if you can't prove that your account is hacked, your appeal will be rejected. So it's essentially not an appeal. Also keep in mind they give you I believe 999 characters or something, they give you no indication of why you were banned, so it's completely impossible to try to argue the point. Was it related to my 2FA activation? When my game was crashing a bunch? When overwolf was crashing? Something else? Who knows! I have lots of other programs running too. I'm a software developer. Sometimes I'll play COD while waiting for a build, or a large file copy or what the fuck ever. I also have lots of utilities for gaming installed. SoundLock for PUBG, BakkesMod and ReWASD for Rocket League. A script to handle my audio settings with keystrokes. There's a lot of shit going on in my PC but none of it is a cheat for a game!
So I type up the best defense I can despite knowing it's futile. And instead I get this:
Just as a bonus my browser didn't cache what I typed into the web form so that got nuked. I contact Activision support through their ticketing system explaining that their web form isn't working. Along the way I keep adding every last thing I can think of regarding appealing my ban... my long list of COD CD Keys and associated achievements with my Xbox gamertag. Because I figured hey what the heck... they do have a huge cheating problem.. and it's a couple of things. It's hacked accounts, which they do let people recover. And it's F2P Warzone accounts that are ruining games. Like maybe if they look and see that I'm a real customer, I played tons of hours on this account, all my games were in good standing, and my stats are pretty fucking normal, especially in the game I'm accused of cheating in... maybe if they see all these things an actual person will look at my ban.
But nope. Every time I give them more info and ask for an update they tell me "Thank you for the information we will pass that along"... eventually after like 6 weeks. They say "okay try your ban appeal again." Fucking great, they fixed the auto-reject form and they're not actually listening. So I write up a new appeal, the form actually finally works, and I get a rejection like an hour later.
At this point my Warzone account starts displaying "Account Locked". I hadn't played ANY Warzone since before I started my CW grind. Support gives me some nonsense about how it may have been locked "while they investigate" the appeal-- except my appeal was denied in minutes. It makes no logical sense, the support person who has no ability to look into my ban appeal is just making shit up to make me go away. After about 6 weeks the "Account Locked" message on my Warzone finally goes away. Whoopity shit. I'm not going to put any more time into Warzone without my nonsensical ban being reversed first. Even if I didn't feel sick to my stomach from the whole process... what's the point of risking a permanent ban in Warzone? I only have speculation on a number of things that may have caused a false positive. So even if I was willing to forget the CW ban and move on with COD I might just get my Warzone account banned and then what?
So I've gone back and forth with Activision support through their ticketing system a couple of times. One thing they're adamant about is that the enforcement team will not tell you what you were banned for, because that might expose their detection methods. I've seen that logic with other cheat policies and I always thought it was pretty stupid. I guess next time I muster up the will to try to talk to these people again the last tactic I can think of is to list out all the things that I'm running on my PC and ask what if any of those things is considered cheating. It's not exposing detection methods as I'm readily admitting to running things. If they do ban for any of the things I admit to running then maybe there's an outside chance I can have someone evaluate why it's not something that should be a permanent ban, then circle back around to the enforcement team to see if that was indeed the thing I was banned for.
I mean that's a fucking longshot but that's all I got. It's probably a longshot that a single person on here even reads this entire fucking post!
I don't even give a shit about the money loss, but the time I sink in, in all cods, not just this one, is what infuriating me. I had so much fun playing COD on the PS3/360 era...
NickFire
Member
100% confidence that you will be making a new account.
HTK
Banned
I don't know man, I just enjoy the game with my friends. Unfortunately Warzone has become more frustrating with so many issues since the Caldera launch. Might have to take a break until next-gen update and FOV.
STARSBarry
Gold Member
Yeah, so I thought about making a very similar thread. But I knew what kind of reception it would get.
Activision does shit games and can do basically nothing right around here but apparently their ban policies are somehow infallible so get dunked on LMAO.
Actually this thread is somewhat less of a shit show than I expected. So, I'm going to jump in on your side because I know exactly how you're feeling, and it sucks:
So, here's the thing about the appeal... If you read the fine print, it basically tells you that unless your account has been hacked the appeal will be rejected. By appealing you essentially agree that Activision is infallible in their banning. Someone does a cursory check to see if you are arguing that you've been hacked, and if so they'll go look at IP logs and account recoveries/password changes or whatever and maybe eventually let you prove that it was your account to begin with.
Apparently, an Activision support account existed on Twitter but they discontinued it. They have a support ticket system where you can get someone in India to respond to you if you pick an issue like "having trouble accessing my purchase" but they are not predisposed to actually help you, they have no more access to why you were banned than you do, and if these people did escalate ban issues they'd probably get fired.
And as I mentioned above that's literally the only type of ban they're even looking to overturn. And it takes months. There's a bit of irony there as your coworker's account probably was out there aimbotting, wallhacking etc and ruining lobbies and you could argue that his lack of 2FA or other decent security practices led to him being hacked, games ruined, and revenue lost from people quitting/playing less/buying less in response to running into cheaters.
I don't think all of COD's security is all THAT "advanced" either. For example earlier in Warzone the game would refuse to run if you had Overwolf running. Which is pretty weird right, as Overwolf works with game companies to be whitelisted and their apps aren't going to hook into games that expressly ask them not to. But weirder still, if I recall correctly, it was only looking for the process overwolf.exe. You could literally rename any program to overwolf.exe and the game would refuse to launch. I wouldn't be shocked if renaming notepad to aimbot.exe and running it in the background triggered a ban.
That would be great. I would love to see Activision justify my ban or the OP's. With perfectly normal statistics and every COD game from the past 15-20 years linked to these accounts. But there's a reason that doesn't happen. Because there isn't a real 'security team' in that sense. These are algorithmic bans that have no sense of nuance. The only way false positives are going to be looked at is if there's a huge stink about it on Reddit or something. I recall last year there was a big wave of bans that got overturned... but when I ate my ban I looked around to see if there was a spike in people lamenting wrongfully being banned, and there were just a couple of posts here and there with people mostly toeing the idiotic Activision defense line of "well if you weren't doing anything wrong they wouldn't have banned you"
I doubt it will affect your PSN account. The shortest version of my story is that I logged in to my BOCW account showing a permaban. I was very confused, opened support tickets, tried to appeal, and in response they locked my Warzone account (for around 6 weeks, messaging was "Account Locked" as opposed to "Account Permanently Banned" which shows for BOCW). During my lockout period I loaded up Warzone on Xbox with the same COD account and it let me play. Now that's F2P of course I don't have BOCW on Xbox so I couldn't test that. Since the stats are linked crossplay style I could potentially see BOCW being banned across all platforms but other COD games and PSN/XBL in general should be okay.
What fucking point are you even trying to make bro? Did I miss where OP stated he was looking to give COD more money in response to this?
I mean for my part I didn't buy COD Vanguard. Big deal you may say, but I've bought literally every mainline COD starting with the fucking original. I got the map packs for all of them up through like Ghosts. I double-dipped most of them and occasionally even triple-dipped (before I had to admit that the PC CODs just weren't worth it post maybe BO2.
If you lost access to some account you pour hundreds or thousands of hours into for no reason you can discern, you'd probably try to figure out how to get your ban reversed too.
When you say you were emailing them... do you have an actual email address you can share with me? Or just opening tickets under a different category?
Oh yeah please point us to these 'official Activision threads' where Activision employees actually investigate your issues. I'll wait.
Actually fuck it, I'll go a bit more into the story of my ban.
I played a decent amount of Warzone when it came out, took a bit of a break, came back, was enjoying it, was learning all the little parkour tricks on the map, learned how to slide cancel, was generally just upping my game and having a lot of fun. Towards the end of BOCW Season 4 I really started feeling like my loadouts were mostly falling out of the meta. I had leveled up a few of the better CW guns in Warzone but that's a slow process. I hadn't bothered leveling in CW much because I didn't enjoy the multiplayer. But I was getting excited for Season 5 and decided to drop off of Warzone near the end of Season 4 to level up the CW guns in CW, which I had barely played mostly around launch. Not a great 6v6 COD game.
So I play a lot of 6v6... I'm probably holding a 0.9k/d or so in those matches. Mostly that's just grinding weapons that are trash in CW but meta in Warzone. Usually when I play COD I make an effort to win but really I'm just grinding for essentially a different game, and my stats reflected that. Occasionally I'd play some FFA where my KD was a bit better. FFA was always a COD favorite of mine, but it's not great in CW... whatever. I also play the 2v2 Gunfight Tournament mode when it's available to earn the blueprints. I loved Gunfight mode in the MW reboot. The CW version isn't amazing but it's the mode I went most try-hard in and I'm betting my stats were pretty decent (though not absurd).
Anyway that's all just fine and dandy. I finish up the Battle Pass, max out some weapons that should be useful in Warzone and I put COD away for a couple of weeks until S5 launched, as I had been grinding it pretty hard and could use a break.
Sometime before S5 launched I'm on site with my laptop waiting on a server install to finish. I'm talking to my buddy on Discord and he points out I could have finished the Battle Pass a bit sooner if I used the Battle Pass XP Token. I'm like wtf I don't have any of those. Eventually I figure out that you get a couple of tokens for enabling 2FA. And I thought to myself shit... My COD account has all this history on it, why haven't I set up 2FA for it. So I went ahead and did that from the data center. I mention this because I wonder if this flagged my account in some way. All my COD activity was from one IP for months, and then there is one login from a completely different location just to set up 2FA.
Around the same time I decided to upgrade my CPU. I knew my 2080ti at 1440p wasn't getting maxed out in Warzone, or PUBG for that matter, and I was also getting a 270hz screen, so more frames in my non-BRs like R6: Siege and Destiny 2 were going to pay off as well. And my job is pretty happy to reimburse CPU upgrades so it was basically free.
Unfortunately for me the new CPU was defective and I had to replace it. I would occasionally load up BOCW (and other games) to test frames, see if it crashed, etc... I exchanged that CPU for a new one, which was mostly stable, but I had to back off on the memory speed a bit to get 100% stable. While using the defective CPU it would boot like 1 out of 10 attempts. I rebuilt my PC from the ground up, ran into what seemed like some other problems, mobo code complained that there was no video card on some boot attempts. It didn't make a ton of sense, in the end I'm pretty sure the video card error code was also due to the faulty CPU. But I tried different Mobo firmwares. I said YOLO and upgraded my Win 10 install to the Win 11 public preview version. I mention all this because one could see how with an unstable system might corrupt memory and maybe anti-cheat gets a bad checksum on a chunk of memory as the game is crashing and you get flagged for it. Who knows, their anti-cheat is a bit of a black box. I've looked around some and have come across people who said they ate bans after their game crashed. So it seems like a possibility.
Now, an oddity here is that I do use Outplayed via Overwolf to record gamplay. As mentioned elsewhere in this wall of text post there was a time where Warzone refused to run with Overwolf open. But at some point WZ got pretty excellent integration. CW had the most basic integration where it would let you record sessions but with no metadata. But it's really neat recording software so I used it in CW as well. Now, Overwolf expressly doesn't support beta versions of Windows. Not a thing I knew about. After one of the beta updates it realized I wasn't on a production version of Windows 10 and refused to load. In my earlier builds of Windows 11 Outplayed/Overwolf crashed a lot. And recorded very low FPS so as to be almost useless. Not sure why it was so sensitive to all that, but that's another potential vector for a false positive.
Anyway, S5 rolls around, I haven't loaded up COD in a few weeks. My system is back in great shape and I'm excited to play. And there it is. I open up Battle.net and:
Now if you click on "Account banned" it takes you here:
Turns out that's basically Blizzard's support. The email they reference having been sent doesn't exist. Because you're not on the right support page. Because that's how little they care. They don't have the link pointing to the right company. When you load the game up you might get information on actual COD/Activision support and an option to exit. That's it. I forget exactly and I don't have 200GB paperweight installed to check right now.
You can't even play the single player...wtf? I tend to save COD campaigns for rainy days so to speak. I hadn't gotten around to the CW campaign but like... I still was going to play it at some point. So that's insult added to injury.
So after contacting Blizzard support as per the hyperlink in the launcher they directed me to Activision support and I ran into the Ban Appeal option. As I mentioned above, the appeal is worded in a way where if you can't prove that your account is hacked, your appeal will be rejected. So it's essentially not an appeal. Also keep in mind they give you I believe 999 characters or something, they give you no indication of why you were banned, so it's completely impossible to try to argue the point. Was it related to my 2FA activation? When my game was crashing a bunch? When overwolf was crashing? Something else? Who knows! I have lots of other programs running too. I'm a software developer. Sometimes I'll play COD while waiting for a build, or a large file copy or what the fuck ever. I also have lots of utilities for gaming installed. SoundLock for PUBG, BakkesMod and ReWASD for Rocket League. A script to handle my audio settings with keystrokes. There's a lot of shit going on in my PC but none of it is a cheat for a game!
So I type up the best defense I can despite knowing it's futile. And instead I get this:
Just as a bonus my browser didn't cache what I typed into the web form so that got nuked. I contact Activision support through their ticketing system explaining that their web form isn't working. Along the way I keep adding every last thing I can think of regarding appealing my ban... my long list of COD CD Keys and associated achievements with my Xbox gamertag. Because I figured hey what the heck... they do have a huge cheating problem.. and it's a couple of things. It's hacked accounts, which they do let people recover. And it's F2P Warzone accounts that are ruining games. Like maybe if they look and see that I'm a real customer, I played tons of hours on this account, all my games were in good standing, and my stats are pretty fucking normal, especially in the game I'm accused of cheating in... maybe if they see all these things an actual person will look at my ban.
But nope. Every time I give them more info and ask for an update they tell me "Thank you for the information we will pass that along"... eventually after like 6 weeks. They say "okay try your ban appeal again." Fucking great, they fixed the auto-reject form and they're not actually listening. So I write up a new appeal, the form actually finally works, and I get a rejection like an hour later.
At this point my Warzone account starts displaying "Account Locked". I hadn't played ANY Warzone since before I started my CW grind. Support gives me some nonsense about how it may have been locked "while they investigate" the appeal-- except my appeal was denied in minutes. It makes no logical sense, the support person who has no ability to look into my ban appeal is just making shit up to make me go away. After about 6 weeks the "Account Locked" message on my Warzone finally goes away. Whoopity shit. I'm not going to put any more time into Warzone without my nonsensical ban being reversed first. Even if I didn't feel sick to my stomach from the whole process... what's the point of risking a permanent ban in Warzone? I only have speculation on a number of things that may have caused a false positive. So even if I was willing to forget the CW ban and move on with COD I might just get my Warzone account banned and then what?
So I've gone back and forth with Activision support through their ticketing system a couple of times. One thing they're adamant about is that the enforcement team will not tell you what you were banned for, because that might expose their detection methods. I've seen that logic with other cheat policies and I always thought it was pretty stupid. I guess next time I muster up the will to try to talk to these people again the last tactic I can think of is to list out all the things that I'm running on my PC and ask what if any of those things is considered cheating. It's not exposing detection methods as I'm readily admitting to running things. If they do ban for any of the things I admit to running then maybe there's an outside chance I can have someone evaluate why it's not something that should be a permanent ban, then circle back around to the enforcement team to see if that was indeed the thing I was banned for.
I mean that's a fucking longshot but that's all I got. It's probably a longshot that a single person on here even reads this entire fucking post!
Ev1L AuRoN
Member
That's what happens when you don't have the presumption of innocence.
On this jury Activision is the Judge, the algorithm is the prosecutor and executor.
Reizo Ryuu
Member
Activision support is insanely terrible, I had to contact them a few times for some skins that didn't redeem even though it said it did, and we just went back and forth them asking me irrelevant question, or saying things I never said.
Eventually the problem resolved itself and I wasted days of my life trying to get something across to them
All these giant companies have garbage tier support that's outsourced to some cheap labour country, but at least microsoft and such you can call and have a conversation, it's almost impossible to reach activision in any other way than their stupid ticket system; they even abandoned their support twitter for whatever reason.
If you are going to persist in trying to get this ban appealed, you're gonna have to be all-in and basically just harass them until it gets escalated; could take months though.
Eventually the problem resolved itself and I wasted days of my life trying to get something across to them
All these giant companies have garbage tier support that's outsourced to some cheap labour country, but at least microsoft and such you can call and have a conversation, it's almost impossible to reach activision in any other way than their stupid ticket system; they even abandoned their support twitter for whatever reason.
If you are going to persist in trying to get this ban appealed, you're gonna have to be all-in and basically just harass them until it gets escalated; could take months though.
ChoosableOne
ChoosableAll
Is this the "Being a DIK- Review Thread"?"
Sorry for you OP.
Sorry for you OP.
Don't cheat next time
Relax, it's a joke
Miles708
Member
I've never understoon how you don't get some kind of refund when you get banned from a game that works only online.
I would understand it if you would put cheaters (or alleged cheaters) in their own servers/lobbies or whatever, but I've payed for the thing and, if you take it away, either you'll give me a partial refund or an alternative way to play.
I would understand it if you would put cheaters (or alleged cheaters) in their own servers/lobbies or whatever, but I've payed for the thing and, if you take it away, either you'll give me a partial refund or an alternative way to play.
Shmunter
Member
Identify the cheaters, match them against other cheaters only.
Truespeed
Member
This reminds me of the time I was perma banned from Origin for no reason. Someone spoofed my IP to make it look like I was performing SQL injection attacks on their servers when that was impossible because I was busy DDoSing Ubisoft with my LOIC botnet during that time. I tried explaining to them that I was DDoSing Ubisoft at time of the attack, but they wouldn't even listen.
Ironbunny
Member
Hate all you like what they are doing with the richochet anti cheat but from my experience its seems to be effective. I dont remember seeing cheater after the update went in effect. I guess people with programs like yours just need to change their way.
For a common sense point running programs like those when playing online multiplayers with cheat detection has always been a no no.
For a common sense point running programs like those when playing online multiplayers with cheat detection has always been a no no.
Ironbunny
Member
Nah just ban them and lock the account without refund. Its the way it should be. Those running the game should not be forced to cater the cheaters nor put any extra effort there. Its already a legit job to keep the actual normal servers running.
Ev1L AuRoN
Member
I use primocache for a while now, never had any problem, in fact, I don't think they are the culprint, I just speculated about it because I was trying hard to find any reason for a why Activision banned me.
When a antivirus finds something odd, the file go to the quarantine until they can figure out what is it and how to deal with it. If Activision had any evidence that I used cheat, they should be able to prove exactly what I used. This is a false positive, and being banned because of that is ridiculous.
Ironbunny
Member
Well if it is a false positive I hope it works out for you. There is known issues with third party virus programs causing flaks with anticheats.
Miles708
Member
It's not really the gamer's problem, isn't it? If you don't have ways to deal efficiently with cheaters, don't make an online game. Cater them all together, limit their server access.
And, ultimately, it's a game. I've paid to be entertained and if i don't have access to it, I want a refund.
The OP's case is even more dramatic since he's claiming to have had his purchase basically stolen for no reason. How's that a solution.
Last edited:
Ironbunny
Member
I think banning such a user for good is a efficient way to deal with the problem. Other people also payed to be entertained and they expected to play the game without cheaters. You accept that rule when installing the game and there is a simple code of conduct that you must accept to play in Battlenet. Crying after one violates those rules should be pointless. The user knowingly chose to loose the game and hes/her account.
Miles708
Member
Banning an account is even a more egregious example. That should be done only as an extreme solution.
And, again, I'm ok to take cheaters away from other gamers. That makes sense.
I don't accept taking the cheater's money and then taking their product away too. You as a developer have to account for that or you're doing it wrong.
And installing spyware on your machine, banning entire accounts and taking away purchases are hysterical solutions.
Last edited:
Castef
Banned
Something similar happened to me with PUBG:
- Got banned for no apparent reason (I'm no cheater, no streaming, etc, etc...) after 1000+ hours in the game.
- Asked them what happened.
- Get replied that they cannot explain to me the reason of the ban but the ban was permanent.
- Asked for help on Resetera
- Got labeled as a "cheater" on Resetera...
- Placed 8 RE users in the ignore list...
- Three days later received an email from PUBG about a "mistake" and my account was re-enabled.
As a side note, I've NEVER ever played PUBG again...
- Got banned for no apparent reason (I'm no cheater, no streaming, etc, etc...) after 1000+ hours in the game.
- Asked them what happened.
- Get replied that they cannot explain to me the reason of the ban but the ban was permanent.
- Asked for help on Resetera
- Got labeled as a "cheater" on Resetera...
- Placed 8 RE users in the ignore list...
- Three days later received an email from PUBG about a "mistake" and my account was re-enabled.
As a side note, I've NEVER ever played PUBG again...
Bonfires Down
Member
I also have Primocache running all the time and now I'm worried. Hopefully it's not the cause as I can't find other accounts about it either.
Avid Reading Horse
Member
I mean, sounds like never posting on RE again was a better solution. 3 days later ain't so bad for them to realize a mistake. I got my ban in COD in August and I'm still trying to get that shit reversed.
In PUBG they have (or at least had) a system where you would eat a temporary ban if they got a certain number of reports about you. I think the idea was to get you out of the game and into a manual review process where if they can confirm you're actually cheating you'd get permabanned. Anyway that game is about to go F2P. You got to wonder how many legit F2P customers they're even going to get. This move is at least 3 years too late. I have a bad feeling the F2P accounts are mostly going to be fresh accounts for cheaters.
Calling 911 Melts Beams
Banned
they did you a favor