That's an even worse idea. Oh my lord. Who do you think picks up the phone or reads the emails?
Konami. At least their secretaries.
To be fair, I've often had good experiences contacting certain companies over others. Microsoft's Xbox people, in particular, got back with me once and talked with me for two hours about ideas to improve the Xbox One (so you all are welcome! lol), which I didn't think any company would care enough to do.