gaming_noob
Member
Around March 13 I received a message at home with just the phone number and name of the person to reach out to. I google the number and it belongs to the CCA (Commercial Credit Adjusters) and after some research determined it was a legitimate company. I call them the next day and one of the first things they ask was if I lived in _____ address. I confirmed that I've never lived in that address before but I knew where that street was, which is about 2 blocks away. I let them know I've been living in the same street for the last 24 years so they escalated/transferred me to someone else. After some verification questions this person concludes that it's an identity fraud case and that she'll forward it to Fido as such. I never get a call back again and today I receive the following letter by mail:
The person I'm supposed to contact for questions is conveniently done with her shift so I left a few messages. Called the generic line and one of them refused to assist since the agent that's away from the office is already assigned to my case. A part of me just wants to pay this off in full and skip all the BS, and another part of me want to get to the end of this to clear my name and credit. What should I do? I need some advice.
P.S. I almost never use credit card/debit card. Almost always cash because I like to control my spending. So I have no idea how these people were able to open a Fido account with my info. In Canada.
The person I'm supposed to contact for questions is conveniently done with her shift so I left a few messages. Called the generic line and one of them refused to assist since the agent that's away from the office is already assigned to my case. A part of me just wants to pay this off in full and skip all the BS, and another part of me want to get to the end of this to clear my name and credit. What should I do? I need some advice.
P.S. I almost never use credit card/debit card. Almost always cash because I like to control my spending. So I have no idea how these people were able to open a Fido account with my info. In Canada.