dancrane212
Member
The minimum print problem is only an issue for Microsoft last I heard. Nintendo, at least for Wii U, allows for a "LRG sized" print but is not taking new Wii U retail publishers anymore.
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Limited Run Games - Putting digital games into your hands
- Thread starter dallow_bg
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The minimum print problem is only an issue for Microsoft last I heard. Nintendo, at least for Wii U, allows for a "LRG sized" print but is not taking new Wii U retail publishers anymore.
DJ Lushious
Member
There are still copies of Oddworld at PSX. Now may be a good time to befriend a GAFfer that's at the Convention. I posted the Attendee thread a few pages back.
KingdomHeartsFan
Member
Surprised Firewatch still has no release date on the website, the 9th is almost here.
That is a bit concerning but if they are at PSX hopefully they'll update it soon when they get back.
Or you can find copies for a great price on Ebay..literally great..
I just can't help it to think about the fact that these people come to the Limited Run stand, maybe chatting it up a bit with merch on what a great job they are doing, then going home and put it straight on Ebay for 150 or more..
A friend of mine have been waiting for the Dragon Fantasy games to arrive, and it's been almost 3 months now, and she's getting worried that she lost her money. Is it safe to assume that they will arrive eventually? No replies to emails or messages either. We love what LRG is doing but not replying is not acceptable; a simple "We're working on it" would be more than enough.
What should we do?
What should we do?
YianGaruga
Banned
you're not getting any replies? I usually get a reply in a few days. I'm assuming you contacted orders@limitedrungames.com? Definitely try again, they'll fix it. The money is definitely not lost
I'm waiting too...
foobarry81
Member
- Email them
- PM them here on neoGAF
- tweet them asking for a reply
- try contacting them through other forums they're active on
And if nothing helps: file a PayPal dispute.
They did reply fast the first two times, but since then there's been nothing but silence. Sounds like you're sure they'll solve it, let's hope you're right. Don't want to have to escalate the problem.
Unfortunately PayPal wasn't used, just a regular Visa transaction. Already PM'd them here and on the mightyrabbit forum, and also tweeted them without any result.
Cow1337killr
Banned
I don't see a problem with this, their business revolves around this concept.
foobarry81
Member
What do postal services say? Have you contacted them? You have a tracking number after all. I've never had a traceable shipment go lost.
YianGaruga
Banned
From what I saw on twitter, some intl Shantae orders were sent to USPS without postage mistakenly and were returned and had to be shipped out again. That happened only recently, so wait a while longer. Sending an email to make sure can't hurt though
Yeah I'm pretty sure. Don't know why they're not replying though
It was returned back to the sender, and I was promised to be contacted by LRG as soon as they received it.
Pretty sure doesn't sound that great. A new email was sent so hopefully they'll reply soon.
foobarry81
Member
Well, they can't just keep your money. I'm not sure how long it could take for a shipment to effectively be delivered back to its sender, but a 3 month wait seems very long.
But who knows? Maybe they still haven't received it back. I've had to wait over 2 months once for a package to arrive from Hong Kong. Wouldn't tracking information reflect such a thing though? Does that say it's still on its way back?
Anyway, don't give up, keep pushing for a reply, even if it's "we still haven't received your package back yet". This is not the type of company that would scam you out of your money.
YianGaruga
Banned
I can't promise you of course, but LRG always say they fix things like that, so leaving you hanging would look very bad. I got a damaged copy once that was replaced without issues, so I imagine a lost copy shouldn't be an issue either
Check the tracking info. Mine stood still for a month but started moving early December again.
12/2/2016 8:00 AM Departed Processing Center East Rutherford, NJ
12/1/2016 8:21 PM Parcel Order Manifested , Ready For Export East Rutherford, NJ
12/1/2016 5:00 PM Parcel Order Scanned East Rutherford, NJ
11/4/2016 5:35 AM Parcel Data Received, Shipment In Route To US Export Warehouse
Yep Still waiting for mine and I've recieved multiple other international orders from around the globe placed prior to my Shantae order. Having said that, my last LRG order was flawless though. I don't really care as long as I eventually get my order. Hoping to get it this week.
Ah yeah weird, just checked mine and same thing. Why would it stand still for a month? Anyway Thanks, because I had stopped checking my tracking info each week because nothing was happening. Good to see some action now at least.
YianGaruga
Banned
Shipment History :
Event Date Event Time Event Detail Event City
11/11/2016 3:55 PM Shipment Returned To Shipper
11/9/2016 1:41 PM Shipment Returned To Shipper
10/26/2016 1:42 AM In-Transit
10/26/2016 1:42 AM Shipment Returned To Shipper
10/25/2016 7:46 PM In-Transit
10/25/2016 2:22 PM Shipment Returned To Shipper
10/17/2016 7:19 AM Available For Pickup
10/10/2016 10:52 AM Available For Pickup
10/10/2016 8:24 AM In-Transit
10/10/2016 7:23 AM Out for Delivery
Dunno why it says returned to shipper so many times, but it should be returned by now?
I'd guess 11/11 is when they received it, so it's not been a month yet, but it's almost 3 months since it was paid for. Don't want to spam them with mails either, just wish they'd give an indication it will be taken care of eventually.
That's good to know, but how long did it take you?
foobarry81
Member
I'm not sure whether "returned to shipper" means they actually received the game or not. But regardless, they should've already hooked you/your friend up with another copy or refunded you by now. It's been three months. That's the decent thing to do. I think you've been very patient.
And tracking proves it's returned to them.
Awww man, that's a shame. Doubly so that 3DS is so close in reach but just isn't being pursued.
Hearing that they have a decent run size is encouraging for a possible Switch future though.
YianGaruga
Banned
I had to send the copy back at my expense (understandable), but the whole thing took 3-4 weeks until I got a new copy.
foobarry81
Member
Not really if the damage was the result of poor packaging imo, but yeah...
Anyway, it shouldn't take 3 whole months to have a issue resolved.
DJ Lushious
Member
The booth attendees were coy, of course, but we also had a good laugh when I asked about Firewatch. Their first response was "this month," but then they did give out the nugget of information "before Christmas." Hey, that's good enough for me! I'm sure we'll get the appropriate information when the time comes.
YianGaruga
Banned
I didn't mind because they're a small business and it's international shipping. Would be another story if amazon asked me to pay for return shipping. The PS4 case had an actual cut in it so it's hard to say how the damage happened, the envelope was fine.
Pellegri Testament
Member
I'm sure we'll hear something once they get back from PSX, Response times and news about releases usually slow to a crawl when they're at events, which is understandable.
She doesn't want a refund since it'd cost a lot more to pick them up from ebay. Indeed, 3 months should be enough, it's time to act now.
That's a lot faster than I could even imagine. Probably had a lot more time back then?
AlexFlame116
Member
I don't know you. You don't exist. That Mercy avatar is fake. Also I'm kind of jealous.I'm one of the cool kids now!
Glad you were able to score one!
AlexFlame116
Member
Sweet. Thanks for this.
Did you change your avatar? The new one looks incredibly familiar for some reason.
I did, this one is Luka from Steins;Gate. I'll probably go back to the old one eventually.
ispendtoomuchmoneyongames
Member
I'm one of the cool kids now!
Really hope I can score one of the leftovers they'll put on the webstore, I know it'll be tough.
AlexFlame116
Member
Oh! I was wondering why it reminded me of that game/show. I thought it was Mayuri though haha.
Back on topic I hope that this goes on sale on a Friday. Getting paid on Thursday.
Not yet. They were aiming for the 9th though.
Pellegri Testament
Member
Please don't try and restart that discussion again. We've gone about a page and a half now without it and this thread is better for it.
Fair enough. I was just reading through responses and forgot it had been a few days
YianGaruga
Banned
My Vita blind boxes haven't shipped either
Grim Patron
Member
I'm one of the cool kids now!
I have the same slime on my desk and the same (size) MacBook Air lol. Congrats on the limited edition
I have the same slime on my desk and the same (size) MacBook Air lol. Congrats on the limited edition
...are you using my office when I'm not in it?
Since I know some of you care about these things, I'm giving away some of the older postcard/sticker combos that I've received (pictured below). They're totally free including postage, unless you want me to send them in fancier packaging to insure they won't get damaged—at that point, you'll need to get me money to cover the shipping. I may have older sets, but I'll have to dig around.
If there's a set you want, send me a PM. Just keep in mind:
1: They're first-request first-serve
2: I'll send these out when I can, so don't be expecting me to rush to get them out
3: You have to say something nice about redheads in your PM, or I won't consider you
Now claimed: Soldner X, One Way Heroics
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