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Limited Run Games - Putting digital games into your hands
- Thread starter dallow_bg
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foobarry81
Member
Dividing up the sales in 2 parts is, apart from the whole concept of doing limited physical releases, LRG's best business decision so far.
Takes away a lot of the pressure for customers. Never had to come back to the 2nd "shift" myself, but it's reassuring to know that there is one.
Takes away a lot of the pressure for customers. Never had to come back to the 2nd "shift" myself, but it's reassuring to know that there is one.
Definitely. This is the first time I've had to go for the second allotment, I'm kicking myself for missing the first but it's so relieving to know I can try again.
With current Australian daylight savingsit makes the first batch 2am instead of 1am, makes a big difference with sleep deprivation haha
shinkai
Member
After such a long time of doing this my collection is now incomplete! Was busy working and forgot about the 5:00pm release... Was able to get Oxenfree and Aqua Kitty on PS4 but missed out the Vita version of Aqua Kitty.... Looks like I'll have to pick it up second hand down the road somewhere :/
goldenpp72
Member
I missed aqua kitty because I had my alarm set to the wrong timezone 
Just paid 42 bucks on ebay for it, lame.
Just paid 42 bucks on ebay for it, lame.zenosparadox
Member
First time I had to order from the second batch because I was so busy at work this morning. Worked out anyway!
FinaruDensetsu
Member
Got Oxenfree! Yes!
I don't know if anyone has tried it, but is it possible to message them and see if you can switch the type of protector case you get? I wanted to order the ps vita and accidentally ordered the ps4 of aqua kitty, and now have the wrong case >.>
I didn't even realize it until after the order completed.
I didn't even realize it until after the order completed.
Reluctant-Hero
Member
You might get lucky, or unlucky, and they'll send you the one you want.
Both times I've ordered the correct protector case, I've received the opposite case.
Realplumpbox85
Member
Shit. Thanks to a busy work day I missed Aqua Kitty. It was one of the few games I wanted. If anyone happens to have a Vita one they want to sell please hit me up. Thanks a ton!
Glad that I got Firewatch and Oxenfree. Hate that I have to buy two copies of each so that I can sell one of each to make it all affordable. Not LRG's fault, just sucks that with customs fees, international shipping and the weak £, these games cost 3x what people in the US pay for them.
foobarry81
Member
I don't get why stores do that tbh, when people got (cheaper!) alternatives like Amazon to choose from for the Switch. Sure, they got the Switch money in early (a sale with a small profit margin no doubt), but in the process they might lose a lot of people's business.
To be fair I had two pre-orders for which I didn't have to pay up front (Amazon and a in-store pre-order at a retailer) but ultimately cancelled those and went with my third pre-order, at the My Nintendo Store, which did charge immediately. It sucks, but in return I get a customized Switch and some other bonuses.
I never pre-order at stores that take money up front unless there is no other way to get that specific item (like with LRG
). I agree, it's a surefire way to lose a lot of customers :/.That could work.
Phenomenal Flea
Member
LimitedRunGames
Member
For reference, we're looking to start sending international customers to places like Via Box (https://www.viabox.com/) or Bundle Box. Having more than 200 held orders in any run is too disruptive to our shipping pipeline and will negatively impact shipping speeds for all customers. Directing customers to third-party consolidation services makes significantly more sense.
Wouldn't that increase costs for international customers?
LimitedRunGames
Member
No, they give you a domestic address so you'd pay domestic rates on each order ($5.50 per parcel). Viabox can ship to most countries for ~$15, so you'd save by the second order. They can hold parcels free of fees for up to 90 days. If you're willing to wait you could consolidate three months of releases under one shipping fee. Plus, it's much easier and more straightforward than our process. Everything would be visualized in your Viabox account.
foobarry81
Member
It's not that straightforward for everyone.
In the $15 international shipping fee VAT is included now.
If those forwarding services don't do that, you'd paid heaps of VAT and fees on your combined packages if you live in Europe for example.
Edit: from their FAQ
https://www.viabox.com/faq.php
In the $15 international shipping fee VAT is included now.
If those forwarding services don't do that, you'd paid heaps of VAT and fees on your combined packages if you live in Europe for example.
Edit: from their FAQ
https://www.viabox.com/faq.php
LimitedRunGames
Member
Sounds like Viabox is actually really bad. Discussing alternatives at the moment. We're going to have to figure out how to do this internally.
I get it if the holding system doesn't work as well as we all hoped it would, but I'm rather adverse to change when it comes to other companies shipping your stuff, as while it has been growing pains, you guys have learned a lot and have international shipping almost to a T.
test_account
XP-39C²
How can you avoid paying VAT and taxes? I mean, if the package exceed the import limit, i've never heard that anything can be done about that (besides lowering the value written on the package of course). Thats why i always order all games in seperate orders from LRG. Its cheaper to pay $15 for shipping each game than combining them and then pay VAT and import fees.
foobarry81
Member
Assuming you're in Europe: VAT is due on any LRG package, friend. So there is no point in shipping games separately.
The treshold for charging VAT is €22 in mainland Europe and £15 in the UK.
Customs looks at the total value of the package, not just the value of the content it's holding. Which means that any LRG package is worth at least $40 to customs ($24.99 + $15 shipping), and thus VAT is always due.
test_account
XP-39C²
Sure, i'm just wondering regarding Viabox. It doesnt seem to be any worse than any other shipping in regards to VAT, because that would be there regardless. The only advantage for it is to save on shipping, unless i'm misundersting something?
Where i live, the import limit is ~40 (that includes the shipping as well, so if something cost 40 and 5 in shipping (45 total), its 25% VAT added. It was 22 before though, but it changed last year.
LimitedRunGames
Member
We're coming up with a more efficient in-house solution for combined shipment. I think we're on to something that works now.
Kresnik258
Member
So, I've been out of the loop for a while since nothing I was interested in was releasing, then I happened to stumble upon finding out that The Swapper is this Friday. Good job I did, because that's among my most anticipated releases!
I'm guessing The Swindle hasn't been confirmed yet and the Japanese game hasn't been revealed either, right?
Also, the hold service on the website says "sold out" so I'm guessing that didn't work out and I won't be able to use it with Swapper, right?
(also re. VAT, I had to pay customs charges when I ordered Shovel Knight but didn't have to pay anything for any LRG release, so please keep doing what you're doing <3)
I'm guessing The Swindle hasn't been confirmed yet and the Japanese game hasn't been revealed either, right?
Also, the hold service on the website says "sold out" so I'm guessing that didn't work out and I won't be able to use it with Swapper, right?
(also re. VAT, I had to pay customs charges when I ordered Shovel Knight but didn't have to pay anything for any LRG release, so please keep doing what you're doing <3)
Grim Patron
Member
my friend got me an order for neon switch at best buy because amazon hadnt listed it yet then. i missed the amazon neon switch but BB charged him. What's my alternative for neon switch now? ugh.
Also looking forward to The Swapper. I;ll get 2 Vita copies. Unless they are doing PS4 Only, I will always get Vita.
I don't understand what you're talking about you two. Isn't VAT prepaid with LRG games anyway ?
Victim of its success ^^
The closest Sekai Project title is Fault Milestone One and even that is a few months away.
foobarry81
Member
VAT is pre-paid for LRG orders indeed. Not entirely sure if that goes for all countries, but it is for many.
Which means any deal through a forwarding service that doesn't offer pre-paid VAT would be a worse deal, even if it would save you a couple of $ on shipping. Any saving on shipping would be immediately negated by the administrative fees charged by postal services we all get to pay in our home countries.
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