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PSA: Rushcube, a scam company affecting thrill seakers

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MJPIA

Member
While scummy what they did is probably legal.
With the exception of this company that takes you over NYC in a balloon for 6 grand for two most balloon pilots stay far away from class b airspace and its traffic.
If the phone person said you would be outside new York cities airspace and did not specify whether or not you would be able to see it it was vaguely true.


Their about us page isn't even on that website and links to a different one.
http://www.adventureads.org/about.html
Congratulations! You’ve taken the first step toward an exciting adventure that you’ll never forget. The next step is just one easy phone call away. Your search for a thrilling new experience has brought you to the right place, and we want to make your dreams come true!

We are a reservation center dedicated to prearranging experiences for adventurous consumers such as yourself, at a facility near you. We have partnered with an extensive national network of individual centers in order to provide you with the most exciting experience possible.

When you call the contact number listed on our website to book your adventure, you will speak with a motivated, knowledgeable representative at our reservation center. Our agent will answer your questions and reserve your exhilarating adventure.

Facility descriptions posted on our website are intended to be general, and not necessarily specific to the location you may visit. Each facility in our network is independently owned and operated, and we offer a wide variety of unique possibilities for your selection. If you require more information regarding our vast network of exciting service providers, call us.

We extend our hours during peak seasonal periods, and generally have agents available during times convenient for our customers located in areas stretching from the East Coast to the West Coast.
I'm not trying to pile on you but for something expensive like this you should've shopped around and checked prices from other places before calling.
On google the two websites directly underneath the site you used show prices right on the site with a ride usually being around $250 a person.

One thing to take in mind if you ever do something like this again is that most websites that don't look professional are generally that way because the owner of whatever service you are looking for is probably the person that made the site.
If you have to choose between a site that looks like crap but is full of info or a professional looking site full of nothing but generic pictures and info check out the crappy site first.

Weirdly enough you can buy gift certificates from http://www.newyorkcityballoonrides.com/ which redirects to another site as well that states the gift certificate is for rushcube but the gift certificate which says that it is good for a balloon ride only costs $256 so the markup was just through the phone which makes me wonder it is actually rushcube that owns this site.
 

gunbo13

Member
While scummy what they did is probably legal.
I'm sure they legally are air tight. Otherwise they couldn't run their dirty business. So I'm not even going that route, I'm focused on awareness and consumer rights.
Their about us page isn't even on that website and links to a different one.
http://www.adventureads.org/about.html
Haven't seen that one before. It's pretty oddly placed.
I'm not trying to pile on you but for something expensive like this you should've shopped around and checked prices from other places before calling.
You can pile it on but I already admitted that I didn't do my due diligence. I was a sucker for their presentation and my safety concerns overwhelmed my judgement. It also didn't help that when "rushcube" was thrown at me, I was already at the billing step, on the phone. It isn't really the best time to spend 5 minutes researching some shitty company. I thought I was getting a premium experience. I was instead getting ripped off.

This isn't about me though, it's about this business and how it operates. As I said, this isn't some hunt for the money or looking for legal action.
Weirdly enough you can buy gift certificates from http://www.newyorkcityballoonrides.com/ which redirects to another site as well that states the gift certificate is for rushcube but the gift certificate which says that it is good for a balloon ride only costs $256 so the markup was just through the phone which makes me wonder it is actually rushcube that owns this site.
You are right, that is the proper price. None of this is adding up. You ripoff people on the phone yet gift certificates reflect proper pricing?
 

gunbo13

Member
Calling them to try to get more information. The number gave me the reference of http://www.spotreservation.com/.

EDIT:
I left my number for a manager to call me back (0% chance). I'm asking about the gift certificates against how much I was charged. I wish I had email addresses or phone numbers for higher ups.

EDIT2:
https://who.godaddy.com/whoisstd.as...IvsLLyIvLQ5R5AaGgP0yJu26WKydtprBeeuN 1tyK9hMT

I'm finding more sites affiliated with the registrant.
http://www.hotairballoonsoverwisconsin.com/
http://www.littlerockskydiving.com/
http://www.giftcertificatesnow.com/
http://www.windtunnelskydiving.com/
http://www.cincinnati-executive-limousine.com/
http://www.skydiveorlando.net/
http://www.skydivingsandiego.net/
http://www.massachusettsballooning.com/
and more!

Guess what the about page is on most of them?
http://www.adventureads.org/about.html
 

Kieli

Member
The Google locksmithing/carpet cleaning/small business listing scam is actually something I never knew.

It's amazing how intricate these scams can get...

Edit: Actually, upon further reading... It appears that this sort of thing predates Google. The unfortunate thing is that it eats into the revenues of genuine, licensed/bonded locksmiths and hurts consumers (who have to pay extortionate prices).
 

gunbo13

Member
These scams are outrageous. I'm now emailing the domain registrant owner marketing agency asking for comment. There is a lot of shady shit going on. It looks like shared phone numbers for all these local action sport companies. A single registrant owns all of them, shared about us page, etc...

It could be a large network of re-sellers who are marking up local prices as they see fit. Sky diving is the most prevalent.
 
http://abc7news.com/business/thrillant-asks-couple-to-pay-more-for-balloon-ride/38032/

I've found quite a bit out with this ridiculous network.

EDIT:
All of this is starting from the following companies and affiliates.

Rushcube
Thrillant Adventure Sports
Thrillzown
Headband LLC
Spot Reservation

That is some REAL shady business on that story you linked.

tl;dr version: Couple gets ticket for balloon ride, network demands more money for no reason (nothing, not even fine print in the ticket, gives them any power to ask for more money). They also refuse to refund money for the ticket. They don't respond to BBB complaints. Couple go to a Watchdog thing on a local news channel, where network finally agrees to give ride for no additional charge. Network implies to the channel that the issue was still somehow the couple's fault, but they never elaborate as to why.
 

gunbo13

Member
That is some REAL shady business on that story you linked.
I think they could do a show on what is going on down there.

Let me start with Thrillant, the company in the article.

  • Thrillant is linked to Asta Quattrocchi and Chris Surhoff via BBB. According to an employee report on pissedconsumer, Chris is actually his brother. Asta & Chris represent Spot Reservation, co-founders basically.
  • Their father Cary Quattrocchi is linked to Thrill Planet.
  • Thrill planet has a lot of aliases, Sportations, Thrillzown, but most important Headband LLC. Sportations also shares the same address as Spot Reservation.
  • Headband LLC is responsible for massive massive lawsuits.
  • Spot Reservation appears to be the marketed "company" here. But according to the BBB, it can be traced to Marvelay, LLC.

Simple? No, and purposeful I'm sure. Checking the addresses is where the fun starts.

2593 Kennesaw Due West Road Ste 370 Kennesaw, GA 30144
qr6W3kT.png

That's the street view of Sportations e.g. Thrill Planet e.g. Headband LLC, e.g. super lawsuit scam corporation. Currently there is two companies the brothers run, Pinicrest and Spot Reservation.

Unrelated to anything spoken right? Well guess where Rushcube is, right down the street.

2601 Summers Street Kennesaw, GA 30144

Doesn't that look like a factory? It probably is another building owned by the family. Chris Surhoff (Spot Reservations, Thrillant, etc...) is also on the books with the BBB for RushCube btw. Which obviously runs newyorkcityballoonrides.com.

Anyway, it's just a mess of companies down there fucking everything up. We can also talk about Eddie Thompson @ New Day Marketing who is the registered owner of Rushcube along with thousands of other shell sites like newyorkcityballoonrides. Check domains with newdaymarketing01@gmail.com and you'll find an absolute monster amount of action sports sites. If you hit the about us on most, they will link to the same page.

It's a nationwide racket. Tons of websites all over the nation filtering to these guys down south. They take the calls, scam people, book whatever, etc... I guess I'm lucky I even got a call back and an actual booking.

You can add up hundreds of BBB complaints, news stories, bad reviews, etc... Not to mention positive reviews on google are from employees. Sorry Tiffany Mulrony, but you aren't fooling me voting 5 stars for Thrillant when you work for Spot Reservation! Oh and positive reviews for Spot Reservation comes from employees at Trident Technology. Guess who used to work there at the time, the co-founder of Spot Reservation Asta Quattrocchi!
 
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