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Rude Note On Domino’s Box Scolds Customer For Late Order

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Please help in this matter Share Share Share!! On March 30 2016 the nurses at Paris Regional Hospital ordered a pizza, and this was the response they received from Domino's Pizza in Paris Texas. Nurses work long hours and eat when they can as they take care of our loved one. A business is open until they close and are in business to service the public. Domino's Pizza the nurses on 5 east deserve an apology, and I am sure as much pizza as you can deliver. This is a disgrace that any business has this attitude towards any customer. Please share get this Viral and stop the rudeness of Domino's Pizza, ParisTexas


I hate everything about this attitude. It makes me not want to interact with strangers. You don't throw people to the Internet lynch mob because of a slightly passive aggressive note on a pizza box.
 
This topic of "ordering before the store closes" has come up on GAF before and it seems like everyone that's calling the customers an asshole always forgets one thing that is super important:

The store closes at 12. The employees do not leave at 12.

Every single store, weather it makes food or is retail, keeps employees after they close. Why? So they can clean up for the next day. That is part of the job. If Dominos is open from 10am till 12am, then someone is scheduled to come in at 9am to prep for opening, and someone is scheduled until 12:30 or 1am to clean up.

These situations happen when employees try to get out early. So bleeding hearts crying "Oh the poor children making barely any money at these jobs are already so overworked" you have no idea what you are talking about. Stories like this don't happen because some starving teen is trying to scrape by, it's because some arrogant kid is trying to close up early so they can GTFO and do something else. Guess what, do your job. If you're scheduled until 1am and your store is open until 12am, then you clean up after the store is closed, not before so you can bitch when an order comes through and messes up your attempt at an early escape. It isn't the customer's fault if you're scheduled till 1am and you try to close up early so you can leave by 12:30, no matter what other plans you might have after work. A job is a job. If you close up on time and clean up quickly so you can leave early, fine, but it's not on the customer to help you get out of your scheduled hours by not placing an order during operating hours.


Ok, but now what if they have to make a whole bunch right at closing? Now they will be staying past even the scheduled clean up time as well.

At the end of the day, they made the pizza, and then just informed the customer that it would be better if they didnt order so close to when the store closes.
 
This topic of "ordering before the store closes" has come up on GAF before and it seems like everyone that's calling the customers an asshole always forgets one thing that is super important:

The store closes at 12. The employees do not leave at 12.

Every single store, weather it makes food or is retail, keeps employees after they close. Why? So they can clean up for the next day. That is part of the job. If Dominos is open from 10am till 12am, then someone is scheduled to come in at 9am to prep for opening, and someone is scheduled until 12:30 or 1am to clean up.

These situations happen when employees try to get out early. So bleeding hearts crying "Oh the poor children making barely any money at these jobs are already so overworked" you have no idea what you are talking about. Stories like this don't happen because some starving teen is trying to scrape by, it's because some arrogant kid is trying to close up early so they can GTFO and do something else. Guess what, do your job. If you're scheduled until 1am and your store is open until 12am, then you clean up after the store is closed, not before so you can bitch when an order comes through and messes up your attempt at an early escape. It isn't the customer's fault if you're scheduled till 1am and you try to close up early so you can leave by 12:30, no matter what other plans you might have after work. A job is a job. If you close up on time and clean up quickly so you can leave early, fine, but it's not on the customer to help you get out of your scheduled hours by not placing an order during operating hours.

Yeah how dare people try to have lives outside of work!
 
I think the moral of this story is that both Domino's employees and nurses can get somewhat tetchy at the end of a long shift. Hell, I think we can all relate to that.
 
...there are hotels which aren't open seasonally believe it or not. Some have limited hours, limited staff.

I wouldn't go to every hotel and expect to be A. Open B. Staffed C. Vacant at all and every hour possible.

Dude you are being pedantic.
 
Imagine that you buy something from a business and attached to it is a note scolding you for being inconsiderate for asking them to do their jobs during normal business hours. I think my definition is spot on.

attached to it is a note scolding you

a note scolding you

scold
skōld/Submit
verb
1.
remonstrate with or rebuke (someone) angrily.

"Thanks! We Would Appreciate It VERY Much If You Didn't Wait 15 Minutes Before We Closed!"

Sounds like a pretty straight-forward comment to me.

If you think this a personal angry attack on your character or the dude in Texas, then I don't know.

Either some of y'all don't live in the real world or you've gone to the point where you doubled down so hard on your argument that you've become too one-sided on a issue about a note on a pizza box.
 
Yeah how dare people try to have lives outside of work!

It's not that they are trying to have lives, it is they are being irresponsible about how they calculate what time they have to live it without repercussion.

Dude you are a pedantic asshole and I don't know how anyone could stand talking to you.

I'm sorry you aren't making a good point.

Do you still believe all hotels are open 24/7? I mean, I don't get this response.
 
Imagine that you buy something from a business and attached to it is a note scolding you for being inconsiderate for asking them to do their jobs during normal business hours. I think my definition is spot on.

I can't imagine that because I wouldn't order something 5 minutes before a restaurant closes in the first place.

Some rules are unwritten. You can do it. But its just one of those things. And anyways, its not like the note was rude. It was more direct than passive, if anything.
 
Note is pathetic.

Don't complain about doing your job, for the hours you're open. To eachother, sure. To the customer? Nope.
The customer was totally in the right ordering whenever they please within the operating hours.

Exactly. The customer isn't wrong for ordering food five minutes after opened or five minutes prior to closing.

Don't like it, don't work there. The note is completely inappropriate.

I can't imagine that because I wouldn't order something 5 minutes before a restaurant closes in the first place.

Some rules are unwritten. You can do it. But its just one of those things. And anyways, its not like the note was rude. It was more direct than passive, if anything.

Then that's on the restaurant to establish a policy of having a cut off time for orders prior to closing.

If the policy is taking and fulfilling orders up to the close of business then tough shit. None of that "unwritten rule" bullshit.
 
I don't have any sympathy and I've worked in catering/service. Closing at whatever time means you stop serving then, it's not when you get to leave. I assumed this was pretty well known unless you specify a different time for kitchen closing.

That being said, it's takeaway so it's stupid to argue they shouldn't have ordered five minutes before you're supposed to stop taking orders.
 
It's not that they are trying to have lives, it is they are being irresponsible about how they calculate what time they have to live it without repercussion.

I'm sorry you aren't making a good point.

Do you still believe all hotels are open 24/7? I mean, I don't get this response.

Yeah because low paid employees at a chain really have a say about when they should stop taking orders. It's not like it's a large corporate entity that tells them what they have to do even if it makes them work later then scheduled.

I would say the majority of hotels operating in the US probably have a night manager and operate on a 24/7 schedule. I am sure there are some that close seasonally but I would bet that if they are booking rooms you will be able to get one regardless of the time you arrive.
 
Shit, they were lucky to get their pizza. I ordered from Papa John's online 5 mins before close once, they just took my money and didn't deliver my pizza. I had to actually go to the store the next day to get my money back.

Closing time should be the time that orders stop, not the time you get to go home. That way there's no unwritten rule about ordering too late when your still open for business.
 
What exactly are those last minutes for, then?

Are they just a magical buffer zone where the employees get paid but nobody has to run the storefront?

They're for finishing up the last few orders that were made, and getting the food to the last few customers. That's why a lot of places stop food orders 15-20 minutes before close.

Annoying that they don't have this policy at Dominos, but they probably should. All places should, really. I'm not saying you can't technically make an order in the last minute some place is open that doesn't have this policy, but it's a rude thing to do and if they deny your order I wouldn't hold anything against them.

In general I don't like the "I can technically do this" defense in regards to whether something is rude or inconsiderate. Just because you can do something or there's no rule against doing something doesn't mean it isn't one of those things.
 
Yeah because low paid employees at a chain really have a say about when they should stop taking orders. It's not like it's a large corporate entity that tells them what they have to do even if it makes them work later then scheduled.

...have you ever had a job? I mean...that's the point.
 
I've worked in food for half of my real jobs. 9 months at Taco Bell and I work at Subway now.

I've gone into work while the sun is out, and left while the sun is coming back up. Like, went in at 6pm and left at 5am. And I was only scheduled till 330

And it's because of people who come right at close.

But I'm not siding with them here. You do a job, and leave at your scheduled time. This means if the sink is full of dishes and half your shit isn't clean, you leave. Or you stay and do your job and get paid.
 
scold
skōld/Submit
verb
1.
remonstrate with or rebuke (someone) angrily.

"Thanks! We Would Appreciate It VERY Much If You Didn't Wait 15 Minutes Before We Closed!"

Sounds like a pretty straight-forward comment to me.

If you think this a personal angry attack on your character or the dude in Texas, then I don't know.

Either some of y'all don't live in the real world or you've gone to the point where you doubled down so hard on your argument that you've become too one-sided on a issue about a note on a pizza box.

It reads exactly like scolding to me. Do you people think that using phrases like "we would appreciate it" absolves everything about the intent?

I can't imagine that because I wouldn't order something 5 minutes before a restaurant closes in the first place.

Some rules are unwritten. You can do it. But its just one of those things. And anyways, its not like the note was rude. It was more direct than passive, if anything.

Let's be clear, I wouldn't order something from a restaurant 5 minutes before closing. That doesn't change the fact that an employee writing a note like this is 100% inappropriate. Take it up with your manager, not the customer.
 
I've worked in food for half of my real jobs. 9 months at Taco Bell and I work at Subway now.

I've gone into work while the sun is out, and left while the sun is coming back up. Like, went in at 6pm and left at 5am. And I was only scheduled till 330

And it's because of people who come right at close.

But I'm not siding with them here. You do a job, and leave at your scheduled time. This means if the sink is full of dishes and half your shit isn't clean, you leave. Or you stay and do your job and get paid.

Pretty much. If the employee isn't getting paid that is a separate issue entirely. One the customer does not need to be privy too.
 
I can't imagine that because I wouldn't order something 5 minutes before a restaurant closes in the first place.

Some rules are unwritten. You can do it. But its just one of those things. And anyways, its not like the note was rude. It was more direct than passive, if anything.

But that makes no sense. Restaurants want as many orders and as much money as possible. Why would you assume ordering before the time the restaurant itself has mandated, would be a problem?

If they don't want to accept orders after a certain time, that is the time they close. 5 minutes before close, is still before close.

I didn't think the note was that bad at all. But, I still don't really agree, and I am sure the owners of that Dominos definitely don't agree.
 
This cant be a real post,you have be trolling...or maybe a teenager or something because that is utterly moronic.

How does expecting employees to fulfil their professional obligations equate to be coddled by "Mommy and Daddy"?

Pretty much everyone has aspects of their jobs that they do not like or want to do, but have to do them anyway BECAUSE IT IS THEIR JOB! It is also their job to suck it up.

I was going to say "fucking millennials" but truth is, I knew lots of people like this when I was bussing tables. Some people just never get with the program.

You replied to my post with absolutely no substance, making appeals to "unwritten rules of society" and "the way life is", which is so thin you'd get more resistance from a wet paper bag. You followed it up with "raised by wolves" and now you're getting your jimmies in a bunch because I insulted you back?

And not to deviate too much from my initial point, but I said you were coddled because it's okay not too take things personally when people leave you a note politely asking you not to do things. And see? Here you are, all riled up because the note could have easily been left for someone like you and your entitled feelings would have been hurt.
 
Pretty much. If the employee isn't getting paid that is a separate issue entirely. One the customer does not need to be privy too.

I don't think that people are claiming that a person shouldn't have to do their job - in fact, the person working did do their job, they were just being a jerk while doing so.
 
Alternative scenario:

- The nurses usually order pizza around the same time (online, so there's no direct communication)

- the restaurant actually does have a policy to not take orders anymore

- they always take this order anyway because they know it's for the nurses

- thus the message was not meant to be passive aggressive but to finally let them know and to put the order a bit earlier so that both are happy
 
Don't like it then quit.

Just because you can do something doesn't mean your not an asshole for doing it. You also don't really have to tip waiters does that mean you never should? I try to be considerate to people when I can since I know they have it just as hard as I do.

...have you ever had a job? I mean...that's the point.

Yeah and all of the other employees like me because I am not an asshole. I wonder if you know how that feels?
 
It's comical how you miss the point. I explicitly discuss the "actual quitting time" for employees, but I also discuss how a late order can push that time back way further (at my restaurant, we're supposed to finish at 11:30 and we can get chewed out for closing later than that). But understanding that would distract you from erecting strawmen.
Ok I uh wasn't actually talking to you I was just kind of shouting into the crowd, I don't know why it's "comical" that I'm missing something you discussed when I actually haven't seen your posts and am not responding to you?

At your restaurant, you are supposed to be finished at 11:30. What time does your restaurant close, and what time do you go home? Does it close at 11 and you're meant to be out the door by 11:30? Then maybe don't let customers order a certain amount of time before you close. I have called pizza places 10-15 minutes before they closed and have been told they no longer are accepting orders. It's not some kind of alien idea.

These situations also come up when employees want to leave on time. Let's say it takes an hour to clean/tip out/stock/etc. Someone coming in minutes before closing can drastically increase the amount of time that takes after closing. Can't clean the kitchen until their food is done, can't tip out until they're done eating, etc.

So no, I disagree that it's "always" some arrogant kid trying to make an early escape. It could be a single mom trying to get home to their kids for all you know.

That single mom has a job where she is scheduled until a certain time. If they clean up and make it out early great, if not then congrats she just worked her scheduled shift. If she's trying to get out the door early, she is leaving money on the table that she should be trying to earn to support her child.

Ok, but now what if they have to make a whole bunch right at closing? Now they will be staying past even the scheduled clean up time as well.

At the end of the day, they made the pizza, and then just informed the customer that it would be better if they didnt order so close to when the store closes.

Again, if something like this happens frequently, and employees are getting out late because of last-minute orders, then it is on the shoulders of the company to instate an order cut-off time.

Yeah how dare people try to have lives outside of work!

You have a job and you are scheduled to work hours there. You can have a life outside of those hours. Trying to get out of work early so you can have more of a life within those hours is not in any way the customer's fault.

Y'all talking to me like I've never worked retail or at a food place before. I know how this works. I know the mindset of employees trying to get out early VS finishing early and being allowed to leave before their scheduled shift is over. I have a lot of empathy for people stuck in shitty part time jobs, and the customer is most certainly NOT always right by any stretch of the imagination, but this is an area my empathy does not extend to.
 
It is absolutely, 100% a relevant point and reflects upon the fact that this happens all the damn time. People can more easily sympathize with the idea that someone may steal from a gas station due to being affected by grinding poverty, joblessness, and/or institutional racism, but those same people will be more reluctant to sympathize when a face is given to that idea. Same here - I've seen people in fact who literally sympathized with the concept of being disgruntled over last-minute orders who later on were critical of a specific person.

What? There's been plenty of cases where sympathy is given to causes with a face. Facebook is covered in it.

You're still comparing pizza making before closing to poverty. You have to make a good argument for (1) how the harm is comparable and (2) what are the ever lasting effects of both. Making pizza is not even close. This is why the comparison is so laughable.
 
It's not that they are trying to have lives, it is they are being irresponsible about how they calculate what time they have to live it without repercussion.

That doesn't make any sense. How is it irresponsible to wish to finish work on time so they can go home on time so they can have time for other things?
 
I don't think that people are claiming that a person shouldn't have to do their job - in fact, the person working did do their job, they were just being a jerk while doing so.

People seem to think that person wasn't being a jerk.

I ordered food last week close to 2AM. Kitchen closed at 1:45AM. I asked, and they got me food. I didn't think of suggesting they would be cunts about it. I'm spending money having a good time and want some food.
 
What? There's been plenty of cases where sympathy is given to causes with a face. Facebook is covered in it.

You're still comparing pizza making before closing to poverty. You have to make a good argument for (1) how the harm is comparable and (2) what are the ever lasting effects of both. Making pizza is not even close. This is why the comparison is so laughable.

It is about apathy, not "these situations are exactly the same, full-stop" (this needn't be explained, but here I am explaining it).

People seem to think that person wasn't being a jerk.

I ordered food last week close to 2AM. Kitchen closed at 1:45AM. I asked, and they got me food. I didn't think of suggesting they would be cunts about it. I'm spending money having a good time and want some food.

Shit man, he left a mildly rude, passive-aggressive note on the pizza. Presumably, the pizza was also of acceptable quality. If we're talking about overreactions, the nurse is having one. I wouldn't deny her reaction, but making a campaign out of this is quite silly.
 
It reads exactly like scolding to me. Do you people think that using phrases like "we would appreciate it" absolves everything about the intent?

What world do you live in where somebody is upfront and says they'd "appreciate if you didn't order as soon as they close" and you take it as a scolding?

Let me rephrase that, what world do you live in where somebody writes a note on your pizza box saying they would appreciate it if you didn't order right before closing and you think it is a scolding?

Either you honestly haven't talked to real people in the real world with real jobs, real responsibilities, and real feelings or you're hellbent on arguing over somebody's note on a pizza box.

Some minimum wage worker writing a note to somebody being upfront saying they'd like if you ordered earlier isn't an affront to you, get over yourself.
 
That doesn't make any sense. How is it irresponsible to wish to finish work on time so they can go home on time so they can have time for other things?

What exact time was the employee supposed to leave? Based on the occupation, he does not have a set time to leave.
 
That doesn't make any sense. How is it irresponsible to wish to finish work on time so they can go home on time so they can have time for other things?

But on time is accepting orders until close. So they actually want to leave early. Leaving on time means having to take this order.
 
Just because you can do something doesn't mean your not an asshole for doing it. You also don't really have to tip waiters does that mean you never should? I try to be considerate to people when I can since I know they have it just as hard as I do.



Yeah and all of the other employees like me because I am not an asshole. I wonder if you know how that feels?
Ordering food during the hours that a food establishment is open to talking orders for food does not make you an asshole.

Bitching about doing your goddamn job that you're getting paid to do during the hours in which you're getting paid to do said job TO A CUSTOMER makes you an asshole.
 
When you are in the service industry and your job relies upon you cleaning up before you can go home, sure you always try to start cleaning up before the close of business but if someone comes in before that stated time you have no room to complain. You are trying to get out early by cleaning up early. They are not making you late, they are simply forcing you to be there until the time you are supposed to be there. And I worked at this type of job for years. Do your job.
 
I still don't understand how ordering food at an hour someone agreed to work makes the person ordering a prick. It's a mutual thing.
 
There is one time when it's all right to talk to people about closing time, and that's if security is a concern.

Like, if you have to arm the building, you can politely ask customers to leave.
 
What world do you live in where somebody is upfront and says they'd "appreciate if you didn't order as soon as they close" and you take it as a scolding?

Let me rephrase that, what world do you live in where somebody writes a note on your pizza box saying they would appreciate it if you didn't order right before closing and you think it is scolding?

Either you honestly haven't talked to real people in the real world with real jobs, real responsibilities, and real feelings or you're hellbent on arguing over somebody's note on a pizza box.

Some minimum wage worker writing a note to somebody being upfront saying they'd like if you ordered earlier isn't an affront to you, get over yourself.

What world do you live in where someone that you're paying to provide a service gets to tell you that you are being inconsiderate for asking them to do their job?
 
It is about apathy, not "these situations are exactly the same, full-stop" (this needn't be explained, but here I am explaining it).

Yes. People are apathetic to small, harmless situations. It's like getting angry at a bus driver who didn't stop for you when you weren't at the designated stop. Life's not full of empathetic people who are going to care your 15 minutes got wasted. If this is a big problem for people then they need a maturity and reality check.
 
i look forward to your career path wherein you think "people don't think i'm an asshole" is the guiding metric to your success.

It's sad that people think you have to be an asshole to be successful at life. Maybe if more people focused on being a good person before making tons of cash the world would be a bit better.
 
That is irrelevant to the whole irresponsible thing you were talking about.

How so? What don't you understand?

A responsible employee would work until when he is supposed to work until.

A irresponsible employee is looking to only work prior to when his shift ends.
 
i look forward to your career path wherein you think "people don't think i'm an asshole" is the guiding metric to your success.

c5e.gif
 
But that makes no sense. Restaurants want as many orders and as much money as possible. Why would you assume ordering before the time the restaurant itself has mandated, would be a problem?

If they don't want to accept orders after a certain time, that is the time they close. 5 minutes before close, is still before close.

I didn't think the note was that bad at all. But, I still don't really agree, and I am sure the owners of that Dominos definitely don't agree.

Its a problem for the workers. Not a problem for the company. Lets take another example: you can also not tip waiters. Thats a problem for the workers, but it doesn't affect the company unless the waiter is making below (tipped) minimum. Its an unwritten rule that you do tip, however.

The worst thing to do, would be to go into a sit-down restaurant 5 minutes before closing and choose to not tip the server. The company doesn't care, its more than happy to make generate revenue from your business. However, its guaranteed that in most cases the workers won't take kindly to that.
 
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