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[Raitosaito]

NOW TAKE WHAT YOU SAID, AND APPLY IT TO THE PIZZA SCENARIO.

Whoa...

The theater knows the service is going to be extended barely pass the last showing. Hours are schedule for an employee as such. When a movie end it ends.

Closing procedure at any restaurant type business starts a bit after closing. You are delaying even the extra time the business alots to the location when you order last second.

 

[PAULINK]

It sucks, I mean they are technically taking orders up to that point, yeah, but they are supposed to close shop at whatever time. Can't just make a pizza on a dime. Thats why I generally order at least 30 mins before close if i can help it.

 

[Timedog]

Who says it's one delivery kid? If it's a shitty enough policy, enough people will take it up with their managers and it may actually change.

Not happening. Like many in this thread, corporations are known to lack empathy. They will close based on how much money they think they can make. It's the nature of the business.

You can be considerate and not give people extra work at the end of the night, or you can show disregard for those people. People that work at restaurants, especially knes with delivery, do not like getting orders right before close. Use that info to try and be considerate to other human beings, or dont. Your decision.

 

[A Link to the Past]

NOW TAKE WHAT YOU SAID, AND APPLY IT TO THE PIZZA SCENARIO.

Okay

A pizza delivery has significantly more impact on the closure of a restaurant and is essentially random whether or not it will happen. You literally cannot possibly plan for it as you can have a night with nothing or a night with something. When a 12 am showing happens, you know it's coming, there's no question of how you should approach it. It's also not the same because you're not staying later than scheduled - instead, you're scheduled to work longer/different hours to accommodate the showing.

So you're saying the person at fault at Domino's is the employee for expecting to be able to leave early, correct? If they just schedule for their leaving time being an hour or two after closing time, then there isn't anything volatile or random about it. It just means that sometimes they get a nice surprise and get to leave "early". The only one at fault is the employee for having expectations that shouldn't be there.

The expectation that they may stay two hours late at their job (pizza delivery) is not a valid one - it's even less valid an expectation than expecting people to know the impact of ordering food right before closing. People keep making this about leaving early, when in fact it's about leaving on time. You're cleaning up after a midnight showing? If you weren't expecting it, you literally didn't read your schedule.

 

[Lo_Fi]

Okay

A pizza delivery has significantly more impact on the closure of a restaurant and is essentially random whether or not it will happen. You literally cannot possibly plan for it as you can have a night with nothing or a night with something. When a 12 am showing happens, you know it's coming, there's no question of how you should approach it. It's also not the same because you're not staying later than scheduled - instead, you're scheduled to work longer/different hours to accommodate the showing.

Plan for the pizza delivery always happening right before closing. Sometimes it won't happen and you get a nice surprise. Problem solved.

 

[Nafai1123]

NOW TAKE WHAT YOU SAID, AND APPLY IT TO THE PIZZA SCENARIO.

A surprise order 5 minutes before closing is not scheduled....quite the opposite actually.

Now...if someone calls in beforehand and says they'll be in 5 minutes before close to pick it up? No problem.

 

[A Link to the Past]

Plan for the pizza delivery always happening right before closing. Sometimes it won't happen and you get a nice surprise. Problem solved.

And then get chewed out because you're not being productive enough (yes, it happens, a lot - managers very often double-speak about what they want).

Another option too, is that more people could call ahead. I don't know why people are left so aghast by such a simple concept. Then, I CAN plan around that shit, at least better than I would be able to if they didn't call ahead. They get better service and we get out on time.

 

[Zen_Arcade]

"Hon let's stop by Target on the way home and pick up paper towels."

"No not tonight-they close in 45 minutes. Think of the employees, for God's sake."



It Target is open until 11 and its 10:30, there is no one in their right mind that would hesitate going in to do shopping because of some made-up "consideration" for the employees. You really have a problem if you believe that's true.

Nah, I worked in retail for years. I've seen it. Maybe you just live in a place with a lot of shitty rude people, but I can count on one hand how many people would show up a half hour before closing time at my jobs. There would still be people in there from coming in earlier, but most people know better than to come in around then.

It doesn't even matter, because it's not all that comparable. Coming in and picking up paper towels takes like five minutes. Those people could be in and out far before the guy from this story even started to order his pizza.

 

[CartridgeBlower]

If the nurses CONTINUALLY did this, then I could understand the frustration and the note. Is there any idea of if this was a one time thing, and the Dominos employees overrated, or did the nurses consistently order pizza right before closing, thus kinda being inconsiderate?

 

[Jonm1010]

No, the problem is that you're making up ethics that don't exist. Common decency is one thing. I'm not going to go into a restaurant and act like an elitist fool to the employee who's taking my food order. Or berate the bartender because I don't like how she mixed my drink. Or give the finger to the Gamestop employee because he is trying to push YET another subscription on me (even though I want to... christ).

But I'm supposed to feel bad for the employee because I'm in there because of whatever reason a few minutes before closing? Dude they're getting paid, man. You make it sound like the second that business hours are over they're doing pro bono work. Like them starting their closing procedure 15-20 minutes later is a personal affront to them, and I should feel shame for it.

And no, my analogy about the movie theater is apt. Ask anyone who works in a movie theater how they feel about those 12am showings, and how they feel about having to close after that.

Like almost all of ethics, context matters. Does it not?

The problem continues to be with those people that won't even entertain the notion that personal ethics apply in a particular situation of their choosing because they don't want them to be considered because....reasons.

Which so far have been similar reasons like yours that try and appeal to corporate policy while simultaneously acknowledging that corporate policy is not a reliable barometer of acceptable customer behavior.

 

[Lo_Fi]

You can be considerate and not give people extra work at the end of the not, or you can show disregard for those people. People that work at restaurants, especially knes with delivery, do not like getting orders right before close. Use that info to try and be considerate to other human beings, or dont. Your decision.

This is in the hypothetical scenario that I can order my pizza earlier. If I can't order earlier, then I will order somewhere else where I won't get a passive aggressive note. In other words, an employee being passive aggressive about someone ordering right before closing is bad business because people will go elsewhere.

 

[A Link to the Past]

This is in the hypothetical scenario that I can order my pizza earlier. If I can't order earlier, then I will order somewhere else where I won't get a passive aggressive note. In other words, an employee being passive aggressive about someone ordering right before closing is bad business because people will go elsewhere.

There are absolutely going to be people who can't, yes.

I guarantee you, right now, that most people can. Especially when restaurants are making apps that have that functionality to them, thereby ensuring that if you have enough time to use the bathroom, you have enough time to make your order.

 

[Dalek]

I just told my wife that there are people who consider it rude to go shopping at Target 30 minutes before it closes and she nearly fell out of her seat.

This thread is a gold mine.

 

[Freshmaker]

This is a case of employees going off on an "I'm entitled to have an easy night" fantasy.

No there's people that are worth helping then there are king customer assholes who think they're entitled to owning another human being because of numbers on a sign.

Deeply enjoy telling those types I'm not going to work with them. Oh I gotta make your website perfect while you keep what you actually want locked away in your head and try to make the whole mess into a spec work verbal contract halfway through? Get bounced.

 

[EloquentM]

stragglers are pretty much a part of any retail business, but as long as they ask for your service during open hours there shouldn't be any reason for what's happened here.

 

[Zen_Arcade]

I just told my wife that there are people who consider it rude to go shopping at Target 30 minutes before it closes and she nearly fell out of her seat.

This thread is a gold mine.

You and your wife sound like pretty inconsiderate people.

 

[Lo_Fi]

And then get chewed out because you're not being productive enough (yes, it happens, a lot - managers very often double-speak about what they want).

Another option too, is that more people could call ahead. I don't know why people are left so aghast by such a simple concept. Then, I CAN plan around that shit, at least better than I would be able to if they didn't call ahead. They get better service and we get out on time.

Did you miss my post about all the reasons you may not be able to call ahead or go in earlier, or know that you may want a pizza later in the day?

 

[Timedog]

This is in the hypothetical scenario that I can order my pizza earlier. If I can't order earlier, then I will order somewhere else where I won't get a passive aggressive note. In other words, an employee being passive aggressive about someone ordering right before closing is bad business because people will go elsewhere.

Well, yeah. I don't think the passive aggressive note was a good look. Ordering right before close is also not a good look.

 

[A Link to the Past]

You and your wife sound like pretty inconsiderate people.

Come now, they're not inconsiderate - they just don't consider other people is all.

Did you miss my post about all the reasons you may not be able to call ahead or go in earlier, or know that you may want a pizza later in the day?

I didn't miss it, I even replied to it - several of the points you made are that people were irresponsible and let their food spoil or didn't manage their time well.

 

[mr jones]

Whoa...

The theater knows the service is going to be extended barely pass the last showing. Hours are schedule for an employee as such. When a movie end it ends.

Closing procedure at any restaurant type business starts a bit after closing. You are delaying even the extra time the business alots to the location when you order last second.

Businesses DO allot time for that. That's the whole point. If they didn't, they'd close the kitchen down earlier. They'd shut the registers down earlier. The BUSINESS would dictate this, to compensate for slow customers, so they don't sacrifice payroll for the potential of a few more dollars near the end of business hours.

Sure the theater knows, but why cause the employee to stay so late, just so you can watch a movie at an ungodly time? Watch it during the day like 99 percent of most other people, and save the employee from having to stay at work until 3am. The more people do this, the less likely theaters will show movies so late, inconveniencing their employees.

 

[Lo_Fi]

Well, yeah. I don't think the passive aggressive note was a good look. Ordering right before close is also not a good look.

Why is it so hard for Domino's to put up a sign saying they don't take orders a half hour before closing? If they don't want my business at that time, be clear about it. None of this unwritten rule bullshit.

 

[Dalek]

You and your wife sound like pretty inconsiderate people.

Why don't you write me a note.

 

[A Link to the Past]

Why is it so hard for Domino's to put up a sign saying they don't take orders a half hour before closing?

Because corporate doesn't want to do that? Why does it always go back to telling the people who are bothered by this behaviour to do things that get them fired?

 

[Timedog]

Why is it so hard for Domino's to put up a sign saying they don't take orders a half hour before closing? If they don't want my business at that time, be clear about it. None of this unwritten rule bullshit.

Don't ask me.

 

[LizardKing]

Whoa...

The theater knows the service is going to be extended barely pass the last showing. Hours are schedule for an employee as such. When a movie end it ends.

Closing procedure at any restaurant type business starts a bit after closing. You are delaying even the extra time the business alots to the location when you order last second.

If someone orders at 11:59 and that means it will take you until 2 to leave, your "normal" and
"scheduled" time to leave is at 2. If you are leaving any earlier than that you are leaving early and it's a bonus.

 

[old manatee]

The bowling alley near me is always open until close.

 

[Zen_Arcade]

Why is it so hard for Domino's to put up a sign saying they don't take orders a half hour before closing?

Because that would lose them money and they care more about that then their employees. I know I've already answered this question for you directly at least once in this thread.

Thats why "Just talk to the manager if you don't like your job." is a joke of a suggestion.

Why don't you write me a note.

I'm pretty sure I have in this thread already.

 

[cheezcake]

Why is it so hard for Domino's to put up a sign saying they don't take orders a half hour before closing? If they don't want my business at that time, be clear about it. None of this unwritten rule bullshit.

Because the employees actually affected by that behavior have no say in store policy. It's not like the franchisee is the one staying back when they get a late order.

 

[The_Kid]

Re-read your statement and see who's at fault for your predicament.

I'll give you a hint, this person "made" you do something.

Went over that in practically ever other statement I've ever made in this thread. Corporate policies are influenced by customers, they may be allowing customers to come in past close, ordering whatever they want, etc. But you participating in it doesn't shove everything off on the employer.

People act like employees have any real say in anything that happens at a retail or fast food joint. Any time I've ever even hinted at a grievance I was essentially told my job and hours were whatever my boss wanted them to be, and if I didn't like it the door was right there. Lower tier employees are constantly the ones who stay late or have to work every holiday when the higher ups who make those decisions get to leave.

 

[Fusebox]

Customer isn't always right. Fuck off doing something like this so late.

Stop taking orders earlier or stay salty.

 

[Apparition]

Restaurants in Japan always have a note regarding these on display.

E.g. Closing Time 10PM, Last Order 9:30PM

The waiter will always come to your table and remind you of the approaching last order time, and then ask if you would like to order anything before then.

It should be a good business practice to show these in the open and to inform calling customers about it (preferably through an automated message).

 

[A Link to the Past]

Stop taking orders earlier or stay salty.

Yeah, that's not actually up to the employees.

 

[blame space]

SUPPORT OUR NURSES

 

[Jonm1010]

Stop taking orders earlier or stay salty.

Because that is a viable option for most low wage workers in most parts of this country amiright?

 

[Deleted member 17706]

Then you must not have been here long. The vast majority of people do not show up to shop within the last half hour of places being open. They might still be in there at 8:30, but they're not starting their shopping then. Having worked at various retail/food service jobs for pretty much the entire length of my teenage years I can confidently say that there weren't many people pulling that. In fact, they were frequently, across various jobs called "Stragglers" because of how few people were still coming in and milling around the store at that time.

I laughed at "pulling that."

Your seeming contempt for people that frequented your places of employment is something I simply can't relate with.

Yeah, that's not actually up to the employees.

Neither are a whole score of things that they'd probably rather not do but get paid anyway.

 

[Fusebox]

Because that is a viable option for most low wage workers in most parts of this country amiright?

Okay so then let them celebrate their additional workload.

 

[LizardKing]

Why is it so hard for Domino's to put up a sign saying they don't take orders a half hour before closing? If they don't want my business at that time, be clear about it. None of this unwritten rule bullshit.

The real answer to this is that they take orders up until closing because they chose the less confusing route of setting a closing time as the time customers can order until. Employees have just taken this as the "time I should get off" which is completely wrong.

 

[Lo_Fi]

The real answer to this is that they take orders up until closing because they chose the less confusing route of setting a closing time that is transparent to customers as the time they can order until. Employees have just taken this as the "time I should get off" which is completely wrong.

Exactly. It is the employee's fault for misunderstanding what closing time means, not the customer's fault for not considering an apparently 5-45 min buffer time depending on how impatient the current employee is.

 

[A Link to the Past]

I laughed at "pulling that."

Your seeming contempt for people that frequented your places of employment is something I simply can't relate with.



Neither are a whole score of things that they'd probably rather not do but get paid anyway.

And for certain people in certain jobs, get chewed out for being late in closing. Seriously, we can't be having the "blame the management" narrative coinciding with the "management is always right" narrative. It may be their job, but that doesn't mean that the managers' decisions are okay.

 

[PsychBat!]

I just told my wife that there are people who consider it rude to go shopping at Target 30 minutes before it closes and she nearly fell out of her seat.

This thread is a gold mine.

Didn't know people were saying 30 minutes now.

 

[Caddywompus]

So what if the roles were reversed and a pizza delivery guy walked in on a nurse trying to leave?


A nurse who's been on her feet for 12 hours, hasn't seen her family in days, just wants to go home and sleep. Last patient of the day is a self diagnosed avid WebMD reader and wants every test possible on this red spot he found on his ass. After working an extra hour to determine the ingrown hair is the cause and not the Zeke bite from a mosquitoe a bandage is placed on his ass which he later reads in the mirror as "Please do not waste nurse's time with self diagnosed internet paranoia"


Do the same arguments apply?


She's getting paid so what does it matter if she's on the clock. Who cares what Hospital etiquette is, if I want to waste someone else's time it's my right to do that when ever and how ever long I please, it's my money. So what if it's 2 in the morning, this is convenient for me, the customer is always right! Why should I have compassion for the nurse if she doesn't want to treat my paranoia then she should get another job. Student loans be damned!

 

[perineumlick]

It's circumstantial, and based on the business. Most of the businesses you listed expect workers to have customer facing duties until closing time.

As I've stated with the other poster in this thread, some restaurants in my area have a final seating/serving time seperate from operating hours. This apply to the food industry because of how long it would take in extra time to clean up if the food still has to be prepared when most of it has already been put away.

My gf worked at the movie theater when we were younger and she expected customer facing interactions until closing time, and just had to turn off a few machines because concession stands were close well before actual theater closing time.

None of the arguments hold any weight when you fit the service and industry to the hours of operation.





I was being cheeky on purpose.

You felt qualify to deem service workers as whiners when they are suppose to work OT and even if they didn't get paid to "accept" it.

Do you know how much they work? And thanks for bringing the health of strangers in this message board. Somehow it became a debate about your personal well being above other people. Stop moving the goal post.

What goal posts? What other choice do workers have other than accept it or move on? You think I haven't worked these kinds of jobs before? You made it personal when you commented on my job, and the hours I worked. Now you're trying to stand on some moral high ground and label me. You're not making sense.

 

[Lo_Fi]

Didn't know people were saying 30 minutes now.

See? The time keeps creepin' on up. Might as well not ever go to a store or restaurant, wouldn't want to inconvenience the staff.

 

[Zen_Arcade]

I laughed at "pulling that."

Your seeming contempt for people that frequented your places of employment is something I simply can't relate with.



Neither are a whole score of things that they'd probably rather not do but get paid anyway.

Not all of them. Not even many of them. But there are going to be assholes in any group of people you get together.

I find it hard to believe that you never hated a customer. Can't remember a coworker I had at these jobs who wasn't annoyed by somebody.

Didn't know people were saying 30 minutes now.

He's referring to me. I said most people didn't bother coming in a half hour before closing.

I also said that it's not really comparable, but he conveniently ignored that part.

 

[mr jones]

I'm seriously starting to feel like I have autism here. That there's some social cues that I'm completely missing because I don't see the error in ordering during store hours. If the employee doesn't want to take my order, just say "sorry homie, we close in five minutes, the kitchen is shutting down" and I'm all good. Guess I'm getting White Castle instead. But if you can make my pizza, and you're getting paid, why am I supposed to feel like a dick?

Where does that even come from? How is it inconsiderate when the cashier is getting paid, and the driver is getting tipped? When that is something that I assume happens more often than not, why is that even considered a dick move?

I mean, I'm seriously not getting the other side of this argument. Help me to see your side.

 

[EloquentM]

So what if the roles were reversed and a pizza delivery guy walked in on a nurse trying to leave?


A nurse who's been on her feet for 12 hours, hasn't seen her family in days, just wants to go home and sleep. Last patient of the day is a self diagnosed avid WebMD reader and wants every test possible on this red spot he found on his ass. After working an extra hour to determine the ingrown hair is the cause and not the Zeke bite from a mosquitoe a bandage is placed on his ass which he later reads in the mirror as "Please do not waste nurse's time with self diagnosed internet paranoia"


Do the same arguments apply?


She's getting paid so what does it matter if she's on the clock. Who cares what Hospital etiquette is, if I want to waste someone else's time it's my right to do that when ever and how ever long I please, it's my money. So what if it's 2 in the morning, this is convenient for me, the customer is always right! Why should I have compassion for the nurse if she doesn't want to treat my paranoia then she should get another job. Student loans be damned!

not even close to the same situation.

I worked at a restaurant, people who were closing never expected to actually go home when the restaurant closed. Is it different at pizza places?

absolutely not. in fact when I worked at a pizza place the oven was the LAST thing we cleaned in case there were stragglers and if there weren't we got off early or chilled.

 

[Dion Blaster]

I worked at a restaurant, people who were closing never expected to actually go home when the restaurant closed. Is it different at pizza places?

If the restaurant is open and the kitchen hasn't closed you take an order. I'm trying to understand the other side though.

 

[PsychBat!]

I also said that it's not really comparable, but he conveniently ignored that part.

They have to go to parties.

 

[Freshmaker]

The real answer to this is that they take orders up until closing because they chose the less confusing route of setting a closing time as the time customers can order until. Employees have just taken this as the "time I should get off" which is completely wrong.

Except there's usually some manager freaking out over overtime at the same time. The company wants the employees out ASAP too. They want their cake and they want to eat it too.

 

[Jonm1010]

Restaurants in Japan always have a note regarding these on display.

E.g. Closing Time 10PM, Last Order 9:30PM

It should be a good business practice to show these in the open and to inform calling customers about it (preferably through an automated message).

It should be, but this is America. Where ruthless corporate culture permeates culturally and is largely codified systemically.

Japan has a largely market based mindset but it doesn't have nearly the ruthless "fuck you, I've got mine, go get yours" cultural mindset.