Not surprising but overreacting in the same way the dominos guy left the note.
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Rude Note On Dominos Box Scolds Customer For Late Order
- Thread starter Dalek
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Not surprising but overreacting in the same way the dominos guy left the note.
SlickShoes
Member
Hilarious thread this, I worked in Customer Service for 6 years while at high school and Uni.
It's annoying when you have to work slightly late and you don't get paid for it but you don't know the life of the customer so just get on with your job and then go home, don't take out your frustrations about your position with them.
If I ordered takeaway food and this was written on the box I would have been livid, all I have done is place and order while a place is open, I certainly wouldn't be back at the place that did this. If the worst thing in your life is getting away from work 10 minutes late because I ordered a pizza then your life isn't as bad as you think it is.
Playing up the whole nurses thing is cringe worthy but the bottom line is that the shop was open and the order fulfilled so they shouldn't expect a passive aggressive note with their food and have a right to complain whether they are nurses, taxi drivers, a drunk guy, whatever.
It's annoying when you have to work slightly late and you don't get paid for it but you don't know the life of the customer so just get on with your job and then go home, don't take out your frustrations about your position with them.
If I ordered takeaway food and this was written on the box I would have been livid, all I have done is place and order while a place is open, I certainly wouldn't be back at the place that did this. If the worst thing in your life is getting away from work 10 minutes late because I ordered a pizza then your life isn't as bad as you think it is.
Playing up the whole nurses thing is cringe worthy but the bottom line is that the shop was open and the order fulfilled so they shouldn't expect a passive aggressive note with their food and have a right to complain whether they are nurses, taxi drivers, a drunk guy, whatever.
Oh come now what? I didn't say that social media thing was okay, I said it was overreacting - just not surprising. Many nurses have extremely high stress jobs and most people don't realize the extent of shit that they deal with non-stop. I'm not saying it was okay to go that far, but I certainly understand pissed off nurses and how they can snap.
A Link to the Past
Banned
Red Liquorice
Member
If they close at 10, why can't an order be placed at 9:55?
I mean, I wouldn't do it - I'd think they only had the dregs of ingredients left, and it would probably annoy the workers who might do something to the food to vent their frustration - but if you CAN order up to closing time, you should be allowed to. If they don't like it make an order by time as well as a closing time.
I mean, I wouldn't do it - I'd think they only had the dregs of ingredients left, and it would probably annoy the workers who might do something to the food to vent their frustration - but if you CAN order up to closing time, you should be allowed to. If they don't like it make an order by time as well as a closing time.
SlickShoes
Member
Nurses or you and me, pizza wanker has no idea what kind of day the customer has had so shouldn't be a dick about it.
That pizza could be the best part of the customers day for all he knows.
The argument isn't that they can't, rather that it is sort of a dick move.
Bananajama
Banned
Sorry but you start cleaning down the kitchen and shutting everything down after closing
IF you can still take orders at 5 to closing
Then you take the order
Siding with the Nurses here
And anyone else who would do the same
IF you can still take orders at 5 to closing
Then you take the order
Siding with the Nurses here
And anyone else who would do the same
I dont even know what to answer to this. Nobody here is saying this.
Because I just told how I felt as someone who works in service regarding generel work attitude in service. It changed more from the original case as RealPope began to yell at everyone.
A Link to the Past
Banned
Certainly no one thinks that you CAN'T do it, but if it can be avoided - and it surely can for many people - try to avoid it, y'know? I wouldn't approve of assuming any one person had the option to eat elsewhere, or eat earlier, or had the forethought to call ahead, but there are enough people who surely had the option for the latter that I think it's valuable for people to try harder at that. It'll only make your experience better, and they'll be very appreciative of the head's up. At that point you could honestly just ignore the benefit to others and recognize that calling ahead makes your day easier even.
Hissing Sid
Member
I've witnessed nurses sitting around yapping all night, ignoring buzzers and being rude when they are eventually forced to attend to a patients needs.
I've had a postman deliver a parcel in his time off because we were out on the last day of post before Xmas.
The job you do does not excuse shitty behaviour.
This. Sure, you can start cleaning and sitting down before closing time, it means you go home earlier, but customers can place an order up until closing time. If you don't like it, get a different job.
A Link to the Past
Banned
The poster isn't saying that the reaction was acceptable, they were saying that it's understandable. Just like I'd understand (but not accept) if a postman bent a comic I ordered in the mail.
That fucking crease 
I'm guessing most of the people in this thread have never had this conversation:
"Do you want to eat there."
"Yeah, but they close in 10 minutes and I don't want to be rude."
"Oh, I didn't realize that. Let's go somewhere else."
This is common courtesy. The nurses should have apologized, left a larger than normal tip and promised not to do it again.
The wording on the note could have been slightly different to avoid a defensive reaction and it would have been better if it were actually said out loud instead of in a note, but Domino's employees aren't trained in therapeutic communication the way nurses are.
"Do you want to eat there."
"Yeah, but they close in 10 minutes and I don't want to be rude."
"Oh, I didn't realize that. Let's go somewhere else."
This is common courtesy. The nurses should have apologized, left a larger than normal tip and promised not to do it again.
The wording on the note could have been slightly different to avoid a defensive reaction and it would have been better if it were actually said out loud instead of in a note, but Domino's employees aren't trained in therapeutic communication the way nurses are.
The Domino's app I have on my phone shows the closing time. I generally check the closing time of a restaurant anyways if I'm ordering late.
Not to mention that they conveniently placed an order right before closing, I don't buy it that they didn't know when the place was going to close.
NumberThree
Member
No I have not. Because a more realistic conversation would be:
"Do you want to eat there."
"Yeah, but they close in 10 minutes so they've stopped taking orders."
"Oh, I didn't realize that. Let's go somewhere else."
Kölsch Bloot
Member
C'mo, that's not rude.
And it's not like one of them could have ordered by phone.
And it's not like one of them could have ordered by phone.
Yeah I'm siding with the dominos employees, and the notes not rude. Also really? The news? Nurse seems like a really bad person. That's like intent to get someone fired.
Edit-I'm surprised so many people are ok with this. I wouldn't do it because it's rude AND I don't want extra ingredients in my pizza. And trust me your gonna get extra ingredients.
Edit-I'm surprised so many people are ok with this. I wouldn't do it because it's rude AND I don't want extra ingredients in my pizza. And trust me your gonna get extra ingredients.
Siding with the customer. Y'know, it really isn't the customer's fault that the place is still taking orders 5 mins until closing. Bring that up to your boss.
No need to take out your frustrations on the customers, who you don't know anything about, who could be in a much worse situation than you.
No need to take out your frustrations on the customers, who you don't know anything about, who could be in a much worse situation than you.
I am guessing there are plenty of people who have certain aspects of their job that they don't like. If a friend complained about work would you give them the same advice? Just wondering as you are one of many to offer up "don't like it, get a different job."
Many people simply can't get a different job.
SonicMegaDrive
Member
You can go to prison for a very, very long time for tampering with people's food like that.
Hissing Sid
Member
The poster isn't saying that the reaction was acceptable, they were saying that it's understandable. Just like I'd understand (but not accept) if a postman bent a comic I ordered in the mail.
That fucking crease
Ah. In that case I think the understanding should extend to all parties. I'm pretty sure Pizza staff get tired and pissed off too. Tiredom isn't confined to the medical profession.
Tired people = silly squabbles. A bit of a non-story really.
I tip my posty every year. Guaranteed no creases.
Mammoth Jones
Member
Correct. And if they're open and their policy is you're welcome to place orders during business hours then we can't be shocked and outraged when someone does so...
Bananajama
Banned
I know a Food Inspector that loves ordering take out late in the shift.
Not only to check for the above; but to verify said ingredients being used are still legit as thats when a kitchen may be getting low on stock before the next shift.
So don't be surprised to be slapped very harshly if that happened
Chuckie
Member
It is rude to order pizza online before closing time?
Also it seems that added ingredients are not only 'rude' but illegal. And fucking filthy.
Who's shocked and outraged? It's just an inconsiderate move. It ain't the end of the world. People are inconsiderate all the time.
Ordering late, and writing that note are both about equal in their mild dickishness, IMO.
A Link to the Past
Banned
Couldn't it be said too that customers have become more and more entitled than previous generations?
Looking through this thread, the only outrage that I really see has been from people outraged by the idea that this unwritten rule exists.
Is this a regional thing? I've never worked in the restaurant industry and I'm almost shocked by opinions like these.
Lol this thread.
At least they're not sugar coating their egotism. Can't be said about other posters.
TheSadRanger
Banned
Funny how shit about a minute discrepancy about closing times of a fucking pizza place is socially or culturally relevant while real shit that happens in society is often times locked because it leads to no "relevant discussion".
I guess closing times of a pizza place are more culturally relevant these days.
I guess closing times of a pizza place are more culturally relevant these days.
AgentLampshade
Member
I've a friend (or 7) who tells me working closes at Domino's are the absolute worst. Their heart just sinks when they find out they get an order 5 minutes to closing time, because it often means the instore folk just go home and the drivers finish up cleaning, making them stay until "after 1am" according to one friend.
He then went off on a tangent about doctors parking in two places instead of one, and how people who have ordered at closing time have asked "what took so long?" My take-away is that I will never be a delivery driver. I'd be seething with rage.
He then went off on a tangent about doctors parking in two places instead of one, and how people who have ordered at closing time have asked "what took so long?" My take-away is that I will never be a delivery driver. I'd be seething with rage.
Don't worry, this will get closed soon too.
And while I know what you are saying, some topics just take off even if at the end of the day they don't matter compared to other things.
Plus this one seems to really irk people.
This is just a case of "I matter, and you don't, because I'm a nurse, and you're a Dominos employee"
Someone said earlier that nurses don't have the time to sit down because they're too busy. Welcome to every job ever. I've had such sour experiences with nurses over the years. You didn't have to go to Harvard to do what you do. You can't be a doctor or you couldn't afford a real school, but you wanted more. That's fine. I understand that. But if what you chose to do makes you bitter and entitled, because it's a handful of a job, then you're not going to be as acknowledged and loved as you'd like to be. It's like a firefighter demanding respect because he's brave. Yeah, you WANT to do that. You chose to do that. If we drafted firefighters, nurses, cops, I'd respect them a lot more. But they always end up being boys clubs/girls clubs that feel sorry for themselves because the rest of the world, which also has shit to deal with, like a Dominos employee getting a late order when he or she just wants to go home to their family, the rest of us are sick of dealing with that.
That nurse thinks it's wrong for this guy to call him or her out on the receipt. So, the nurse makes it viral so that the pizza guy looses his job. "I don't like what you said to me, I'm going to call your manager and I'll have your job" Get a grip, move on. If nurses are so tough, you'd just move on. End rant.
Someone said earlier that nurses don't have the time to sit down because they're too busy. Welcome to every job ever. I've had such sour experiences with nurses over the years. You didn't have to go to Harvard to do what you do. You can't be a doctor or you couldn't afford a real school, but you wanted more. That's fine. I understand that. But if what you chose to do makes you bitter and entitled, because it's a handful of a job, then you're not going to be as acknowledged and loved as you'd like to be. It's like a firefighter demanding respect because he's brave. Yeah, you WANT to do that. You chose to do that. If we drafted firefighters, nurses, cops, I'd respect them a lot more. But they always end up being boys clubs/girls clubs that feel sorry for themselves because the rest of the world, which also has shit to deal with, like a Dominos employee getting a late order when he or she just wants to go home to their family, the rest of us are sick of dealing with that.
That nurse thinks it's wrong for this guy to call him or her out on the receipt. So, the nurse makes it viral so that the pizza guy looses his job. "I don't like what you said to me, I'm going to call your manager and I'll have your job" Get a grip, move on. If nurses are so tough, you'd just move on. End rant.
John Kowalski
Banned
A Link to the Past
Banned
Now this I can't abide by any means. In an ideal world where I wouldn't get shit for it, I'd say "it took so long because your stupid ass decided to order food right before closing and didn't call ahead." Because that IS the reality of it - I can't entirely claim that a person shouldn't be ordering that late, but if you have expectations that your food is going to be as speedy as it is during the day, and if you act like it's unreasonable to have to wait, hate to break it to you...
Seriously, at my job? Depending on the food you order, the only way you're not going to wait is if we serve you the trash food that we aren't allowed (and thanks to steadfast employees like yours truly and the couple of closing managers do not) to serve. You order anything fried, you're going to wait, every time.
We really don't think very highly of people in the food business if them being required to do their job is a reason to do something disgusting to the food.
How is this the customers falt, at all? If I owned a pizza place and didn't want anyone to order after lets say 9:45, then my closing time would be 9:45, simple as that.
Why would anyone have a closing time posted at 10, but act all kinds of childish if someone dares to order something during those business hours?
Why would anyone have a closing time posted at 10, but act all kinds of childish if someone dares to order something during those business hours?
You should tell him to "shut up and do his job or quit" or other such friendly advice from people. Because they don't give a shit so it doesn't matter.
Triggerhappytel
Member
If anyone has a problem with the time the store accepts orders, maybe they need to close up or call last orders 15 minutes earlier.
Also, how do you know they "definitely" could have ordered sooner? Maybe it was a small team of clinical nurses who just came out of three hours of emergency surgery.
Vincent Grayson
Member
I honestly don't get this complaint. Yeah, it sucks when you're ready to close and people keep coming in because you're not technically closed yet.
We used to go through this shit constantly when I worked retail.
It's just the nature of the job, and virtually every job is going to have facets that annoy the shit out of you, but you deal with it, because that's life.
You suck it up, and then you bitch about it with your coworkers. That's all that should have happened here.
We used to go through this shit constantly when I worked retail.
It's just the nature of the job, and virtually every job is going to have facets that annoy the shit out of you, but you deal with it, because that's life.
You suck it up, and then you bitch about it with your coworkers. That's all that should have happened here.
Moff
Member
does he blame the customers or the actual responsible people?
Family is in food business, yeah I'm sorry you're a service, you're open to closing time, you're making and delivering food until closing time. That's the job, that's the industry. Forget the fact that they're nurses, the customer is entitled to order up to any point until a defined last orders/closing time.
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