Uno Venova
Banned
That's good, they have a clear process in place that's visible for the customers and helps the employees.
Not an unwritten rule that all customers are expected to be aware of.
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Rude Note On Dominos Box Scolds Customer For Late Order
- Thread starter Dalek
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Not an unwritten rule that all customers are expected to be aware of.
Neither of those situations will or should concern a customer or should even cross their mind. If a business hour is still open-you're doing business.
You don't see the contradiction in espousing and agreeing with how generally terrible American employers treat their employees with regards to service industries with low wages, poor hours and no viable recourse for grievances or alternatives they can leverage could be slightly contradictory when in another thread you are reflexively refusing to even acknowledge that perhaps the corporate policy you are appealing to to justify your consumer behavior may be unfair to begin with? That by doing something like placing a large order near closing may in some particular situations(not all, but some) could be creating an avoidable burden to already improperly treated employees?
Internet points for this guy. It's your job, if you don't want to do it then get out and let someone else have the chance.
You're just being intentionally obtuse. Yes, we've heard different numbers in this thread because different types of business transactions take different amount of time. Good thing there's a general rule of thumb that you can use.
Are you in the establishment after business hours, or do you foresee yourself being in the establishment after business hours? Y/N
If yes, hurry up your business and GTFO, or refrain from going there if you think you're business will keep you there after closing.
That's it! Don't find yourself in a business after they've locked the doors. Is that overly difficult to understand or should I simplify it further?
See above. No tracking involved.
Doug Heffernan
Member
I'm guessing they tried that but the customer gave them hell about how they have a right to be served. Only that would explain why they felt compelled to write a note.
Bare Grills
Member
Ordering pizzas minutes before closing is like a personal hobby of mine
D
Deleted member 17706
Unconfirmed Member
What are you even talking about now?
Fuck it, we've just been going in circles. I think I've said all I could say on this matter.
Zen_Arcade
Banned
Again, you're straight up wrong. You might not care, but it should be obvious to you that I'm not making it up from the fact that multiple people in this thread, who don't know each other and are probably from completely different places have a similar form of etiquette towards the situation.
The only other explanation other than this being a pretty common opinion is that you think everyone who thinks that this is a rude thing to do got together outside of this thread and crafted an opinion solely for the reason to argue against you.
Uno Venova
Banned
If it was instinctive I think this thread would be a lot more agreeable, I didn't know customers were supposed to disregard store hours until this thread.
Can Crusher
Banned
Fuck them, if only because they want free pizza.
OK then. Keep flying your etiquette flag. Let me know how it works out for you.
The nurses were not the ones who posted the photo.
Angry Puppy
Member
It's not inconsiderate at all ordering food before closing time. It's their job.
As I said last night, context matters. Ordering mid-shift may and likely has inconvenienced a worker, but I can't imagine any situation where such a grievance occurring in a normal service industry may have strong validity from an ethical perspective.
The difference is I would at least consider it if presented with a hypothetical or actual scenario. My problem has mostly been with people answering ethical issues with appeals to corporate policy or some other deflection. Policy they often will admit and even argue passionately elsewhere is often highly unfair, corrupt, predatory and/or egregious.
Zen_Arcade
Banned
I don't agree with that in the slightest considering some of the threads here. We have threads weekly that should be common sense and are to damn near everyone I know outside of this website.
Yet I'm never surprised when someone here thinks it's alright to jerk off in the work bathroom, or not wash their pants for months on end, or not wash their hands after they use the bathroom. Then I'm even less surprised when other people chime in and agree with these people. Thats why you always see people say things like "Man, theres a defense force for everything on GAF."
This place is full of people who are socially oblivious for a multitude of reasons.
Works great. No workers ever give me a shitty attitude because I'm considerate. I don't ever feel inconvenienced by not doing shit like this because there has never been a time where I felt like this was acceptable behavior. It's the definition of a win/win.
Also, great job at doing exactly what I said you'd do and deflecting my perfectly reasonable point with snark because you have no explanation for your claims that this isn't a common mindset.
I'm not sure how much clearer I can be. Oh, you made it into the store with 1 minutes to go? Congrats, now the store is closed and you're still there. Hurry up and GTFO.
The longer you remain at an establishment after hours, the more inconsiderate you are being. Everyone there just wants you to leave, so do it.
If you would like it in delivery form. Do you think the delivery will get to your place before the establishment is closed? If not, maybe don't order from that establishment.
Subpar Spatula
Banned
Tell the customer to leave? Don't have a policy and allow people in before closing and not after but serve inside customers? Do the work.
I'm sorry, sir-we're closed.
Subpar Spatula
Banned
You will always get annoyed by last minute work. This will occur in any field where you stop working at X.
I'm shocked at how divisive this issue has been in this thread. I'm trying to understand both sides of the argument but to me this is clearly not the customer's fault. Domino's should offer their services during their advertised business hours and adjust them accordingly. If that means they need to close new orders 30 minutes earlier so their employees can wrap up remaining orders then so be it. But the customer should not have to guess. This should not be an issue and the business has all the power to make sure it's not.
The employees don't make the policy, they just do the work. You can choose to be considerate to those fellow human beings or not.
If the employees don't like the policy, they should find different work. Or they can choose to be considerate to their customers, and work until their posted closing time.
Subpar Spatula
Banned
I don't find it inconsiderate as do many others. No one's described the harm caused by this other than, "he worked an extra 15 minutes". Big whoop. It's like missing a bus because the bus driver didn't stop for you at the corner (that's not the designated stop).
tfur
Member
The debate is about employees working beyond their posted closing time.
Can you imagine a business that envisions their customers with such contempt?
The employees working time =/= the business's closing time.
It doesn't work like that man. If your there to long the labor is too high and it stops you from promotions. But if the store isn't to spec because you have to rush your still fucked. People that order delivery 5 mins before closing are literally fucking over the people that work there.
Zen_Arcade
Banned
These two things aren't mutually exclusive. You can very easily be inconsiderate and inconvenience employees in ways that you don't need to that would still fall under the umbrella of doing their jobs.
Your logic here is essentially boils down to "You should never use a trash can in a building, because they obviously have a janitorial staff here and it's their job to clean up my mess. Who cares if I could make that guys job easier by throwing my trash in the can? It's not my responsibility to make sure that guys day is easier, so I'll just do whatever I want and throw my trash on the ground, even if it's an inconsiderate thing to do."
Yes, because there are such amazing opportunities to find better work in an industry that takes advantage of their workers.
They can't choose to be considerate, they will be considerate to their customer or they will be punished. They will work past closing time or they will be punished. They do not have those choices. You have the choice of not giving a shit at all about any of that and going in regardless. That's your right as a customer so go for it if you want. It's still inconsiderate.
You don't get to decide whether it's inconsiderate or not. You have no idea how it is impacting their lives, and therefore have no basis for how inconvenient it is for them.
True, but it is when they should be finished with customer transactions. That's why people are saying that customers should be more cognizant of business hours. I realize you don't have to, but I believe it would be more courteous to the staff who are trying to close shop.
Liu Kang Baking A Pie
Member
These statements come off so ignorant to me.
What leverage does a Dominos employee have in finding a new, better job?
I think too many people don't recognize how much bullying and patronizing they do of people that have been put into objectively bad life conditions. There's no upward momentum here by design.
Subpar Spatula
Banned
Nope, they do. The rule exists....so?
Zen_Arcade
Banned
Why wouldn't the people that it directly effects be the ones to decide if they're inconvenienced or not?
If not them, who in this situation would be the one to dictate what is or isn't convient? You? The person sitting at home not having to do anything? Why would you of all people, the person least effected by the situation, be the one to dictate that?
The only rule I've seen so far is that the store closes when they say they're closed, and they're open when they say they're open. What rule are you talking about exactly?
You're right! In a perfect world a customer shouldn't have to ever consider ethics when entering a business or placing an order. Because in a perfect world corporate policy would always be just, fair and ethical to all parties involved on either side of the equation.
Unfortunately we don't live in such a world. Some products you buy prop up businesses, practices and processes that are harmful to people, environments and/or society. Some actions you take compound already unfair employee policies on a personal level and may even contribute to pushing even more unfavorable policy in the future through the customer feedback loop that has grown out of the emerging field of business analytics.
No one is innocent in this because it would be impossible to be a perfect consumer or only make optimally ethical decisions all the time. But ignoring that such ethical dilemmas exist is being willfully ignorant. Some are larger concerns then others but the existence of a very large concern does not absolve smaller ones.
The problem in this situation is I am empirically aware that many corporations have unfair policies that abuse and unfairly treat their employees in the service sector and that simply asking them if ordering near closing time would be a large inconvenience is not sufficient because many corporations will punish speaking out to customers about unfair practices(and American cultural norms of politeness also enforce this) so I can not trust the answer I get. So as a general rule I try to avoid ordering near close. Knowing that in some situations the burden may be minimal or non-existent and sometimes not. And that it is not realistic for me to comb over the corporate policies of every service business I may order from so I just make it a rule of thumb to avoid the possibility of creating or compounding an already unjust corporate practice.
You should carry a Slide rule to determine when and if you should do business with them.
Freshmaker
I am Korean.
Given the nature of nurse shift work, I'd totally understand them being disgruntled at not being able to leave.
The idea that as long as they're on the clock, they should be happy to help is nuts. People just don't operate that way.
The rule that says you're being an inconsiderate customer by conducting business after business hours.
Have you specified how ordering a pizza right before closing, causing someone to have to stay late, is harmful? Because I'm not seeing it.
If that's an actual rule it would be store policy. As it stands it seems to be an unwritten rule that many people have never even heard of, let alone agree with. I would be happy for them to kick me out or deny me service if I am ordering too close to closing time.
Did you even bother to read my post or just decided to stop after that line?? Because this question tells me the latter is seemingly the case.
And if you are going to be too lazy to engage the totality of my point, don't bother responding.
Raitosaito
Member
I think everyone agrees on this point, and both parties are kind of ridiculous in this situation. It's more that the majority of posters who have had these jobs before, or work in a different industry feel the need to say these jobs aren't that bad and that they should do whatever for the customer because the business dictates it. And if they want change they should escalate it up management that is also powerless.
I feel like the situation of the nurse and the dominos worked was used to project some dissent about how workers rights isn't really needed for service industry workers, and they signed up for having a shit job.
Standards should exist for any job. Come on.
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