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Something weird is happening to PSN

CrackPebbles

Member
Jul 3, 2013
5,052
0
360
Just fixed mine by contacting live customer support on my pc, all I needed to do was give my email associated with my psn and my psn ID, and the support sent me a password reset email with no dob conformation.
 

jwk94

Member
Sep 1, 2012
17,880
1
0
Just fixed mine by contacting live customer support on my pc, all I needed to do was give my email associated with my psn and my psn ID, and the support sent me a password reset email with no dob conformation.
Can you give me the link to the live support?
 

Diebuster

Member
Jul 17, 2009
1,476
0
640
I can't sign in, I can't change my password because it tells me my e-mail/date-of-birth are wrong (they aren't), and the live chat is too busy to offer me support. This is ridiculous.
 

Anion

Member
Sep 2, 2013
4,413
0
0
Maybe its an attempt to prevent a hacking senario right before the EU PS4 launch? However, it seems that its affecting groups of people at a time. Odd
 

kmg90

Member
Jul 10, 2009
806
0
0
Wisconsin
I posted earlier that I wasn't having any issues....

Was playing Dynasty Warriors on my Vita when I received a notice that I was not logged in anymore... after trying to login in the friends app failed I went to the account site and tried my saved password which didn't work


Had to do a password recovery and now everything is OK again....
 

razgriz417

Member
Nov 22, 2007
9,722
0
0
couldnt login to mine either (US) but was able to go through the "Forgot Password" thingy and change mine on the site and now it seems fine
 

Dragoshi1

Member
Feb 4, 2013
1,554
0
0
Florida
dragoshi1.deviantart.com
Are you freakin' KIDDING me!?

Now, my PS3 slim(the first release one) gave me a blue screen with text mentioning corrupted information, and then it rebooted acting like it was factory reset! There's a star ( *) next to all of the profiles, and it refuses to connect to my router, even though I'm inputting in all the correct information!


What the HELL.
 

-Digits-

Member
Nov 13, 2013
1,526
0
0
Just happened to me, can't reset my password as it says my birth-date info is incorrect (its not)
I can't even reset my password now. It says my birthday is wrong, when it's not.
I can't sign in, I can't change my password because it tells me my e-mail/date-of-birth are wrong (they aren't), and the live chat is too busy to offer me support. This is ridiculous.
Same here. I'm sure I didn't lie about my date of birth but it keeps telling me the enteree information is wrong.

Edit: d'oh. I swapped day and month around when signing up. Silly me.
 

Iacobellis

Junior Member
Jun 25, 2012
10,069
0
470
Connecticut
I tried to login on my PS4 and was prompted to change my password. Checked the link in my email and got my account working again within minutes.

Wonder why Sony is doing these password checks so frequently?
 

Orlov

Member
Sep 6, 2009
176
0
610
It was very irresponsible of them not to send notification mails. I freaked out for a minute.
 

super-famicom

Member
Nov 21, 2012
16,734
2
0
Hmm, I changed my password about two weeks ago (I do this every six months or so with all my passwords) and logged into PSN with no problems last night. I haven't gotten any emails or anything but I guess I should check again.

Edit- I can use the iOS Playstation app and I log in just fine. Away from my Vita at the moment, will check that later.
 

todd360

Member
Aug 22, 2012
10,785
0
0
It was very irresponsible of them not to send notification mails. I freaked out for a minute.
Sony go to your room! I'm giving you a timeout!

*Calls friend*

Sony has been up to no good lately so I gave him a timeout

Oh really? Nintendo has just been sitting in his room trying to figure out the Internet.

I'm so jealous. Nintendo is such a good kid.
 

Pirzolaman

Banned
Mar 19, 2013
240
0
0
Is the PS Store down completely? I've tried both the US and EU store on my PS4, PS3 and on the PC but I can't get in at all.
 

Ogawa-san

Member
Jun 29, 2009
3,818
0
0
It was down for me about an hour ago but it's back up now. US PSN account and store.

Had to reset my password today too, everything's working fine now on PC/PS3/Vita.
 

Pirzolaman

Banned
Mar 19, 2013
240
0
0
What the heck? There is no problem with my internet connection or anything, so what can the problem be?
 

Derrick01

Banned
May 9, 2011
34,663
0
0
What the heck? There is no problem with my internet connection or anything, so what can the problem be?
I frequently can't get into the PS4 store because it just loads into a blank blue screen. That's been going on pretty much the entire time I've had my PS4.

edit: It's doing it right now too.
 

Pirzolaman

Banned
Mar 19, 2013
240
0
0
I frequently can't get into the PS4 store because it just loads into a blank blue screen. That's been going on pretty much the entire time I've had my PS4.

edit: It's doing it right now too.
On my PS4 I can access the store but I don't see anything, like pictures etc. I can just highlight the categories on the left. However on my PS3 it says an error has occured and it goes back to XMB. On PC it says webpage not available.. Everything was working fine yesterday.

Edit: As mentioned this happens to both the US store and the EU (Norwegian) store.
 

kvn

Member
Mar 18, 2010
1,757
0
0
Had this yesterday and didn't get an email either. Thought my account was hacked at first...
 

Jonnax

Member
Jun 23, 2013
4,563
0
0
Happened to me a few days ago. My Date of Birth wouldn't work so I had to call them up and after a while they just gave me an email address to send a photo of my drivers licence to.

So far I got an email saying that SEN has received it and my case is being transferred to PSN. I'm kinda annoyed because I was hoping to pick up Metal Gear Rising from Playstation Plus before it leaves on the 27th.
 

AkelisRain

Member
Oct 26, 2013
2,533
0
355
Bel Air, MD
I noticed I couldn't log in either, said wrong password. I quickly reset my password, and it worked it again. Maybe I caught in time, didn't see any transaction on my bank account. I never played FIFA games though.
 

yaffi

Member
Mar 27, 2012
1,225
0
480
Good thing I wrote down all my data somewhere, so resetting my password wasn't a problem. And everything's working fine again now.
 

Hyunickel

Neo Member
Oct 7, 2012
236
0
0
UK/Bahrain
Yes this happened to me yesterday, and I fixed it by reseting my password. Sucks that Sony didn't send us any email regarding a sudden password reset.
 

Pirzolaman

Banned
Mar 19, 2013
240
0
0
So I can't open the PS store because I have to reset my password? But I can sign in to my profile just fine?
 

test_account

XP-39C²
Mar 22, 2007
23,613
2
1,130
Did you write in the correct date of birth (in case you signed up with a fake one)? I signed up with a fake one, and i didnt remember what i wrote in to begin with. Then i wasnt able to request a password reset. Luckily i found out what my fake date of birth was, then i could request a password reset.