CrackPebbles
Member
Just fixed mine by contacting live customer support on my pc, all I needed to do was give my email associated with my psn and my psn ID, and the support sent me a password reset email with no dob conformation.
Just fixed mine by contacting live customer support on my pc, all I needed to do was give my email associated with my psn and my psn ID, and the support sent me a password reset email with no dob conformation.
Can you give me the link to the live support?
im in the US btw
https://support.us.playstation.com/app/answers/detail/a_id/1931/
bottom of the page, click the orange icon that says live chat.
It was the same for me, Vita/PS3/PC needed the new password but the PS4 was fine.So I changed my password online yet I wasn't prompted to log in with the new password on my PS4. Isn't this a major security flaw?
Just happened to me, can't reset my password as it says my birth-date info is incorrect (its not)
I can't even reset my password now. It says my birthday is wrong, when it's not.
I can't sign in, I can't change my password because it tells me my e-mail/date-of-birth are wrong (they aren't), and the live chat is too busy to offer me support. This is ridiculous.
It was very irresponsible of them not to send notification mails. I freaked out for a minute.
Is the PS Store down completely? I've tried both the US and EU store on my PS4, PS3 and on the PC but I can't get in at all.
Is the PS Store down completely? I've tried both the US and EU store on my PS4, PS3 and on the PC but I can't get in at all.
What the heck? There is no problem with my internet connection or anything, so what can the problem be?
I frequently can't get into the PS4 store because it just loads into a blank blue screen. That's been going on pretty much the entire time I've had my PS4.
edit: It's doing it right now too.
Do you get the email where you can change the password?I tried changing my password but it tells me my ID is wrong.
Do you get the email where you can change the password?
That would be actual work though so unlikely.Did grace chen send them out or something.
I tried changing my password but it tells me my ID is wrong.
Did you write in the correct date of birth (in case you signed up with a fake one)? I signed up with a fake one, and i didnt remember what i wrote in to begin with. Then i wasnt able to request a password reset. Luckily i found out what my fake date of birth was, then i could request a password reset.Nope , nothing.