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The Xbox 360 defect thread

Pedigree Chum said:
Cool, they should have thrown in something extra for all your troubles.

This thread makes me very nervous, MS better not jerk me around :/

Yeah, they offered me a free game, but I already had all the MS-published games, so I got another wireless controller instead...
 
so is it normal for the ring of light on the controller to barely glow when its off? it doesn't do it when i use regular AA's, but it does it with the play & charge kit... you can barely see it but it's noticeable
 
Argyle said:
Yeah, they offered me a free game, but I already had all the MS-published games, so I got another wireless controller instead...

Heh, MS offered to give me a free game if I kept my XBL account. Its hard to hate MS, they keep giving me free shit :lol
 
fartblast said:
so is it normal for the ring of light on the controller to barely glow when its off? it doesn't do it when i use regular AA's, but it does it with the play & charge kit... you can barely see it but it's noticeable

you get that too? I always take the charge pack out.
 
DaddyZ said:
you get that too? I always take the charge pack out.

yeah, and on my other controller the bottom left light will stay on a little, only that one though

i think i damaged the controller or something
 
I sold a 360 on ebay back in December for a lot of money. I guess it just now stopped working on the guy because he's asking if I still have a receipt.

I'm glad I didn't keep it or else that would be my broken 360 :(
 
My 360 has started freezing on me, mid-game, the last couple of days. First it happened in NBA 2k6 and I thought it was just an anomaly, but now it is happening with any game I play, usually freezing after 5-10 minutes of gameplay. Does anyone know if this is repairable in any way (other than sending it back to MS)? I've had my 360 for over 3 months, so I"m pretty sure my warranty is over, will MS fix it for free or do I have to pay? Man, this sucks, right when I was really getting into Oblivion my 360 fucks up, I almost feel like buying another one :lol
 
Well I just got off the phone with Xbox support and they're going to send me a box so I can have it repaired. How long has it taken most people to have it fixed? I hope it's as fast and painless as possible (crosses fingers).
 
Du du du another one bites the dust.

My fucking Xbox 360 went kaboom tonight while playing Fight Night Rd. 3. Three red lights of terror surround my ring of light. Fucking sucks as I was just enjoying real HD gaming on my new "37 LCD Screen. I got it from Sam's Club with the three year warranty. I just called warranty service and I got referred to a certified XBOX360 repair center that does in home repair. So hopefully I can get these dudes out here in the next couple of days. First time being burned by getting a launch system.
 
Another one in the "my xbox started to randomly freeze on me" pile here.

Xbox 360 premium, bought during the second wave of sorts.

Short version of the story - my xbox360 started to freak out in every game after about 10-20 minutes of play (at best)

It's a hard lockup, no red ring of death or any error codes noted. The screen would either go black or flash a checkered pattern briefly + then freeze.

At first I thought it was because I had been experimenting with the VGA cable in trying to get the best image quality out there, but it turns out it *may* actually be Hard drive or Xboxlive profile related.

After I had deleted my profile, and recovered it again from xboxlive, I was able to play for a good hour or so without locking up so far *knock on wood*.

I suspect there's something odd with my HD in that once I go over a certain limit things start to go a little haywire. Maybe it's time to pick up a new Hard Drive or something.

[edit] - the only thing I can think of that may have caused it is something must be corrupt on my Hard Drive - whether it'd be my profile, something in the HDD cache, or a save game. I'll try + test
 
Oh...there was an official "360 defect"-thread...well, might as well post this here too...

...my 360 seems to have the "random freeze" problem now :(

It just froze when playing Oblivion (after some 2 hours of gaming), and it has been doing that to me with PGR3 too. My 360 is from (euro)launch and has been working fine until now. I seriously hope that I am gonna get it fixed relatively quickly, have no previous experience from MS services, my Xbox1 has been trouble free...

Just for reference, I am on my third PS2 now, have had the original since launch. Everytime it has broken down I have just mailed it to the importer for repairs and have always gotten a "new" (old but fixed) one instead and it hasn't cost me anything, nor has it taken long (about a week). Heres hoping it goes like that with MS too...
 
Well well well. Mine died today. I'll replace it today. It was an Hitachi. :lol

R.I.P. Fucker

ripfucker4ic.jpg
 
Oneself said:
Well well well. Mine died today. I'll replace it today. It was an Hitachi. :lol

R.I.P. Fucker

ripfucker4ic.jpg

Welcome to the club, I'm sure we'll be seeing you again. I had a Samsung drive, I really don't see why it matters it seems it's the internal silicon components that are causing the problems.
 
Well couple hundred hours clocked in on my launch day 360 and it's still running like a champ.

I've had some lockups, quite a few in oblivion, and maybe 1/2 a dozen in other games over the last 5 months, but all in all it runs great.
 
EGM92 said:
Welcome to the club, I'm sure we'll be seeing you again. I had a Samsung drive, I really don't see why it matters it seems it's the internal silicon components that are causing the problems.

Yeah, anyways my problem can't be related to the drive since, out of nowhere, my 360 started freezing at the booth up screen with no disc inside. And that's when I took the capture above.

I can't wait to see how much time my next one will last. I just hope I'll have the time to download every demos in the next few weeks :D
 
I saw this thread and after DCharlie was saying it was war between the two consoles I thought this was the Defectors thread, people that had changed sides :)
 
I can't remember if I posted already in this thread but yeah, about a month back mine died as well. Graphics card glitch/freeze (a'la that PGR3 video on youtube). Didn't boot anything after that for more than 2 minutes.

MS sent the box, extended my warranty 6 months, and I was up and going again in a week.

Really though, with all the heat these next-gen consoles output, I wouldn't be suprised in the least to see the PS3 have similar issues and/or a power brick the size of a small dog.

Welcome to next gen bitches. It's HOT!
 
d58e7 said:
I wonder if the problem stems from the HD mode stressing the hardware too much

Not really, when my Plasma was in for repair at Best Buy, I was given a loaner a 37" CRT Flatscreen no HD support and thats when my first 360 crashed and all I played was Kameo
 
So after this long, is there some consensus as to the root cause of all the malfunctions? Has anyone ever asked 'what was the problem?' when they received their replacement/repaired unit?

- faulty/dirty drives? (very popular cause last gen)
- damage by overheating? (then this hw needs a serious makeover b4 it is suitable for purchase)
- software corrupting OS in firmware? (Implausible. But MS has had fantastic vulnerabilities in their OS before, so who knows...)
 
LoL! I wonder how many ps3's will be f-up when they come out. I don't think we will be seeing a thread about messed up Wii's!
 
WYWY said:
So after this long, is there some consensus as to the root cause of all the malfunctions? Has anyone ever asked 'what was the problem?' when they received their replacement/repaired unit?

- faulty/dirty drives? (very popular cause last gen)
- damage by overheating? (then this hw needs a serious makeover b4 it is suitable for purchase)
- software corrupting OS in firmware? (Implausible. But MS has had fantastic vulnerabilities in their OS before, so who knows...)

They won't tell you what it is exactly, but they'll tell you it's faulty and needs to be repaired that's as far as it goes. Sometimes there's the odd new techsupport agent who accidentally says "oh GRAW's been doing that a lot lately" or something along those lines but that's as far as it goes.
 
So I got the 4 red lights of death today while watching a DVD. I think the problem started when I tried playing Halo 2, the 360 didnt like that at all. The image was all fcuked up, it started blacking out and it showed all sorts of weird corrupted lines. So I stopped playing that pretty quickly (I was afraid it would destroy the console :P). Anyway, I was watching a bit of Fight Club and it suddenly blacked out and showed the 4 lights of death, the full ring. I tried turning it on and off, but it kept showing the 4 lights. Then I decided to remove the power cable and then reconnect it, that seemed to work. It boots up again. But now Im worried it might be a better plan to just have it checked out. I dont want this to start happening again in a year and a month (when the warranty is over).

So the question is: is your 360 as good as dead once you get the 4 red lights?
 
Fallout-NL said:
So I got the 4 red lights of death today while watching a DVD. I think the problem started when I tried playing Halo 2, the 360 didnt like that at all. The image was all fcuked up, it started blacking out and it showed all sorts of weird corrupted lines. So I stopped playing that pretty quickly (I was afraid it would destroy the console :P). Anyway, I was watching a bit of Fight Club and it suddenly blacked out and showed the 4 lights of death, the full ring. I tried turning it on and off, but it kept showing the 4 lights. Then I decided to remove the power cable and then reconnect it, that seemed to work. It boots up again. But now Im worried it might be a better plan to just have it checked out. I dont want this to start happening again in a year and a month (when the warranty is over).

So the question is: is your 360 as good as dead once you get the 4 red lights?


Wait, 4 lights? That's an AV cable problem... either with the connection or the cable itself.

3 lights are the one where it's serious.
 
Fallout-NL said:
Yeah but the cable wasnt disconnected or anything, thats wat scared me. It happened while I was watching a movie.

Disconnect it and reconnect the AV cable, or wipe off the metal contacts with a dry cloth if it happens again. If still nothing, it might be cable itself before something else is suspect.
 
arne said:
Disconnect it and reconnect the AV cable, or wipe off the metal contacts with a dry cloth if it happens again. If still nothing, it might be cable itself before something else is suspect.


Alright, well thnx for the heads up :).
 
Well, looks like my launch 360 is on it's last legs. Worked fine since launch, now today within the past 3 hours it has frozen up 5 times on various games/demos. I'm just waiting till I see the red rings of doom before I go swap it at EB.

This is the first console I've ever had that's given me problems under a year in.
 
Protection - plans - for - the - win.
I only wish I could further extend my XBox 360 GameStop protection before it runs out later this year.

You never know about electronics. I went through 3 Playstations in their day,yet I have my original PS2 working great,while alot of people here haven't been so lucky.
 
Oh god three red lights (missing top right). Just playing chromehounds single player and my screen goes a scrambled blue black, although it wasn't stripes or just an overlay like some of you are seeing. It actually looked similar to some video card failures I've seen.

$157 and a couple weeks of my summer to get it repaired, sub par.

Hmm for $400 I could get a brand new one and not have the hassles of all this shipping. Is a week of Chromehounds worth it? Quite possibly.
 
Fjord said:
Oh god three red lights (missing top right). Just playing chromehounds single player and my screen goes a scrambled blue black, although it wasn't stripes or just an overlay like some of you are seeing. It actually looked similar to some video card failures I've seen.

$157 and a couple weeks of my summer to get it repaired, sub par.

Hmm for $400 I could get a brand new one and not have the hassles of all this shipping. Is a week of Chromehounds worth it? Quite possibly.

Did you just say, "for 0 bucks I could buy a new one from target and return the broken one?"

That's dastardly of you.
 
Decided to check out the 360 while shopping at a local Target. I was disappointed :(

360display.jpg


Does that mean that it's dead?
 
I really didn't want to bump this, but I have no choice. Last month when I started a game, every now and then I'd get 1 red circle but turning the Xbox 360 off and on again always fixed the problem. Now just yesterday whenever I tried to play a game any game I played froze after playing for about 5 minutes. Now when I try to start up my 360 I get the infamous 3 red circles:( I bought it at Wal-Mart about a month after it came out, how much should I expect I'll have to pay to get Microsoft to fix it?
 
Angelus said:
Protection - plans - for - the - win.
I only wish I could further extend my XBox 360 GameStop protection before it runs out later this year.

You never know about electronics. I went through 3 Playstations in their day,yet I have my original PS2 working great,while alot of people here haven't been so lucky.

Once again, I agree with this, but it is still horrible that, for the first time in fifteen years of console gaming, I would need an expensive warranty addition for an expensive console that should have had some sort of QA. A warranty for the 360 and maybe the PS3 is almost required now. If you're spending $400 on a console, you would hope that someone would be looking out for you a little better, wouldn't you? :-(
 
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