- Mar 11, 2014
Quite no-nonsense, measured thoughts. Gabe is a good man. You can see him speak on various topics here:
"I have a lot of sympathy with a situation that every game developer finds themselves in," he said.
"All I know is that there are a lot of very happy gamers in the PC space, which are the ones that are most visible to us.
"There are aspects of the game that are just brilliant, and it shows a tremendous amount of work — it's unfair to throw stones at any other developer, because just getting something as complex and ambitious as that out the door is pretty amazing."
Speaking about Sony's decision to pull Cyberpunk 2077 from the Playstation Store, and offer refunds to those unhappy with its performance on the platform, Newell said while Steam was not party to those conversations, he did think it was an "unusual" move.
"People get mad because they care," Newell said.
He said he sometimes receives abusive emails about Valve games, and that responding in kind would be pointless when the best course of action is to learn from the situation.
"When people have those kinds of reactions, my first thought is that this is an opportunity for us, and I assume that the Cyberpunk 2077 developers are similarly just using it to crank through an make improvements that are going to be beneficial to their customers.
"They have a long history of doing a great job, of continuing to invest in their products over time and I suspect that they're going to be very good at making their customers happy over time.
"Everybody knows that if you're in this business, expectations are high, and if you do it well people are going to let you know and if you failed to meet those expectations they're are going to let you know — that's part of why it's a fun industry."