D
Deleted member 10571
Unconfirmed Member
Chat won't help anyway, I never had any good experiences with them. Try Email/Phone.
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Switch up on Amazon.de - 329,99
- Thread starter Ladekabel
- Start date
Chat won't help anyway, I never had any good experiences with them. Try Email/Phone.
Yeah, will try that tomorrow. That "nice" lady ended the chat by disconnecting me ... wow
TanookiTom
Member
FNAC now shows the Switch as "soon back in stock" and ready to be shipped by March 10th. I mean, they are just bullshitting us right? Nobody can tell me that they need 5 days to ship a system. I think my Switch was never in stock - still no tracking information for that DHL number I got five days ago ;-)
Pretty sure I am going to get a Switch from the second shipment.
Did anybody have any luck getting a proper answer from their customer support?
Pretty sure I am going to get a Switch from the second shipment.
Did anybody have any luck getting a proper answer from their customer support?
Song of the Turtle
Member
No, but I'm in the same situation. At least I finally got the 40 disount on my card and used it to buy Zelda (Propably the last thing I'll ever buy there).
Well, I don't really care since I won't be able to pick it up for another few weeks anyway. But sucks for everybody who wanted to get one at launch.
Around here Hermes does not really deliver themselves. They only use "Subunternehmer" to do that. The one we got where I live is amazing. Same guy for like 12 years now, always on time. But YMMV greatly. Happy for you though, Zelda is amazing.
SporeCrawler
Member
My second switch and zelda is still being repackaged by DHL. No update since saturday lol
jts
...hate me...
I've sent them a rant on Twitter today to @FnacVousAide over direct message. I have had 3 replies from them in other occasions (always in English). Let's see if they answer this one. Probably not.
I'm just seeing fucking red. This is unacceptable. They took our money without having consoles to sell us! (because they redirected them to their physical stores) And they lied on top of it!
Yeah I'm pretty sure we're getting second batch consoles. Which for me can even mean next week, unfortunately.
I've asked a french acquaintance to call them but even finding the right phone number is a nightmare:
http://www.fnac.com//Contact - just self service junk.
http://selfservice.fnac.com/selfservice_FR/template.do?id=8820 "To track your order on Fnac.com, simply contact the Customer Service whose number is indicated on your Fnac.com account" - yeah, right. I can't find any, that's for sure.
TanookiTom
Member
Good idea. Count me in! They are just bullshitting customers in the worst way.
This is not even about not getting the Switch on launch day. This is about not being able to cancel the order because they are lying about it being "in transit" when clearly they simply don't have it in stock. Bullshit.
jts
...hate me...
👌👌👌Fuck yes, I love Amazon
SporeCrawler
Member
Fuck yes, I love Amazon
Gratz i am still waiting for their confirmation (they have asked for a screenshot of the 178 price then confirmed that the guarantee would apply but have not replied since
I agree. I had issues with Amazon.de and got nowhere with the chat lady. I called and got a little angry on the phone and they gave me 30 discount on my Switch order. It arrived only today but sadly I'm not home until friday evening.
I'm trying to get a Switch at one of the 3 MediaMarkts near me tomorrow morning. I'm pretty confident I can get one. Where I live, smaller city in the south of Germany, I've never seen anyone with a 3DS in public and the gaming shelves are always well stocked, even after the launch of new titles and consoles. There's still a dozen PS4 Pros lying around. I feel like there's not many gamers around here lol.
I hope I'm right, I really want that Switch tomorrow. Already have Zelda at home, bought it a few days ago when it was 55€ on Amazon.
Anyone here who bought a Switch "im Laden" today?
I hope I'm right, I really want that Switch tomorrow. Already have Zelda at home, bought it a few days ago when it was 55€ on Amazon.
Anyone here who bought a Switch "im Laden" today?
Everything worked out pretty much perfectly for me. I just sold my second Switch from Amazon.fr with a small margin. Nothing huge, but enough for my effort to get one from another country and the back and forth with the customer service.
Amazon.de delivered on launch day with everything I ordered. Switch works amazingly well, console feels tailor made for me (often on the train). Zelda and the Pro Controller are a brilliant combination and I like the controller so much that I'll order a second one when Mario Kart comes around.
1-2-Switch was delivered to work and I played a few rounds with my coworkers. We loved it. Not worth 50 Euro at all, but for 35? Must buy with the system. I'm sure I'll get by till MK8 Deluxe with those 2 games (and KoF98).
Since all this worked out so well, I think I'll order Mario Kart 8 from amazon.fr too. 10 Euro less sounds fine to me.
Amazon.de delivered on launch day with everything I ordered. Switch works amazingly well, console feels tailor made for me (often on the train). Zelda and the Pro Controller are a brilliant combination and I like the controller so much that I'll order a second one when Mario Kart comes around.
1-2-Switch was delivered to work and I played a few rounds with my coworkers. We loved it. Not worth 50 Euro at all, but for 35? Must buy with the system. I'm sure I'll get by till MK8 Deluxe with those 2 games (and KoF98).
Since all this worked out so well, I think I'll order Mario Kart 8 from amazon.fr too. 10 Euro less sounds fine to me.
Ennosuke
Member
What did you say? I wrote them an E-Mail and they simply told me "Preisfehler" and can't give me this price.
Not much, I said a Support guy promised me this price when I asked if the price is correct. They checked my Chat history from that day.
I think if you didnt contact the support on the day of the mistake, there is no way you'll get the price. If you did contact them, it depends on the specific conversation.
Schattendorfer
Neo Member
Call it 6. I got my refund, too yesterday
This is for Neon only right?
IIRC yes it was acutally only the Neon one.
👌👌👌👌👌👌
on january 23rd amazon changed the price for the neon switch for a few hours to 178€.
the people who went into the chat or wrote them a mail on that day, asking if they would really get the price and got told "yes" now write the customer support because they did not get it.
Now, because of holy Kulanz, amazon is refunding 150€ if you're asking enough times >>
caligula13
Gold Member
I live in Hanau near Frankfurt/Main and it is impossible to get the Switch in store. Didn't expect it to be this way.
Dagobert Duck
Member
Picked mine up on friday at saturn, they had 18 reserved for preorders and 12 for "freier Verkauf" and when I was there the already sold out all consoles, all accesoires and controllers and all of Zelda.
caligula13
Gold Member
i have the feeling that most units went to the USA, Nintendo-friendly countries like France and maybe UK because they are always special.
the number for Germany seems to be rather small.
the number for Germany seems to be rather small.
can confirm this. had to call them five times until i got it.
Lord starti
Member
Does this only affect those people who already had placed an pre-order on January 23rd? I pre-ordered mine in early February.
i pre-ordered it on the 13. Januar 2017.
like Sesuadra wrote, you needed a "yes" from the customer support on the 23rd.
Holy shit, never thought there was another Hanauer on GAF
is this only for price error thing only for neon switches?
Bedameister
Member
I think I will try some retailers again today.
sliceypete
Member
Yea if someone would be so kind, i'd appreciate a screenshot too, worth a shot to email amazon.de to see if I can get a lower price.
Not a bad idea actually. I'd try that one too, even if I got the grey one. It's worth a shot.
caligula13
Gold Member
what color?
Ennosuke
Member
It's grey. No idea how long it will be available, they already sent a reminder.
SporeCrawler
Member
they have confirmed that ill get it for 178 due to kulanz