I'm assuming he doesn't want to deal with having to wait for the store to get stock again
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I was lucky enough to get a Switch and it doesn't even work properly.
- Thread starter bman94
- Start date
KratosEnergyDrink
Member
Why is such thread not closed instantly by a mod?
FUNKNOWN iXi
Member
Yeah true, I went through several 360's during that time lol. I'll probably pick up a Switch anyway once I can find one in GameStop. I have like $500 ready from the recent trade-ins.
JershJopstin
Banned
DizzyCaffeine
Member
Why don't you ask the mod that's posted in this very thread?
Steve Youngblood
Member
I'm sure the utility of the thread will run its course quickly and might eventually be closed, but I'm not sure I understand why I would scan this and think it's automatically deserving of a lock.
2 360s and 1 PS3 from me last gen. I think that's what made me stop caring lol
shit happens
Dark_3nergy
Member
Hey OP, do you have any friends, relatives nearby with the Switch and a dock? Easiest way to isolate the issue is to grab a buddy and pop it into another dock.
Steve Youngblood
Member
Yeah, I suggested buying an easily returnable spare dock, but this would also be a good route to go just to isolate whether it's the system itself or the dock.
You can return a frozen pizza as a turd to Walmart if you bitch about it enough. I'd say you are definitely being over dramatic.
KratosEnergyDrink
Member
Very helpful! Surprise, he asked the support and get it repaired by Nintendo. Who had thought of such an unlikely method for a faulty device?
Next thread should be about how to use a phone and contact support.
And I bump this thread up with every post too, seems I am part of the problem 😎
patrickthehedgehog
Member
Oh wait, actually... You should totally test out your joycons and make sure the left one has good range and doesn't disconnect or struggle to connect. You can do this in tabletop mode.
I would hate for you to get the system repaired only to discover the annoying joycon issue.
I would hate for you to get the system repaired only to discover the annoying joycon issue.
Nitpicker_Red
Member
Yes, they usually provide a shipping label, apparently by email.
Dark_3nergy
Member
But...given just how expensive the dock itself is. Not everyone can just get up and go get a spare dock. That is a lot of run around, time spent, gas used for something that may-or-may not be related to the problem. Sure, it can be returned, it's still a lot of running around to try and solve a problem that may not exist.
At this point we're just pulling at strings, the OP would need to higher educate us on what the CS agent told them over the phone, in regards to the issue they encountered. We're not right next to him so all we can do is guess work.
CS only asked for the console and Joy-cons, not the dock.
Wait, so they wouldn't give me my exact system?
This too, yesterday was the second time I've seen the Switch in person at a store.
I will try that in a few hours.
Nope, closest friend with a Switch lives hundreds of miles away. Next closest friend with a Switch lives in another state.
StrongBlackVine
Banned
I see no reason why Walmart would not take it back. They sold you a defective product.
lmao, just saw your post in the stock situation thread, I was gonna tell you to return it. Personally, I still would. I got a Switch a couple weeks ago from one of those Gamestop bundles, and it had dust under the screen. I thought I might get a whole new unit back if I sent it to Nintendo (based on some other posts I saw on this forum), but I got the same one back. I could tell where the repair tech had pried the screen off cause he left a nice indentation and rubbed off the finish. Back had some surface scratches too. Keep in mind this was a brand new unit that I took out of the plastic, turned on, saw the dust, put back in the bag and left there til I called Nintendo + shipped it. I was not pleased.
A lot of people think you're overreacting, but I get you. This is a console that sells out immediately, so you don't really get the luxury of being picky with your unit when you find one in store. It's also a $300 console that's defective out of the box. You have the right to be upset. Return that shit fam; Walmart is pretty loose with their returns.
No way to know for sure
A lot of people think you're overreacting, but I get you. This is a console that sells out immediately, so you don't really get the luxury of being picky with your unit when you find one in store. It's also a $300 console that's defective out of the box. You have the right to be upset. Return that shit fam; Walmart is pretty loose with their returns.
No way to know for sure
Maybe you have a friendly neighbourhood gaffer living around the corner? What city do you live in?
AlexFlame116
Member
Actually do we have a Switch thread or OT? I have a question about my Switch but I don't want to derail OP's thread.
Parapraxis
Member
I think he's being the exact right amount of dramatic. It sounds like he has been trying to get a unit for some time, and having a serious issue like this upon setting it up would really suck.
Doing a return at Walmart for an item with no stock mean having the funds returned, so he's back to having to wait for a switch again.
Mihael Mello Keehl
Banned
welp you're shit out of luck OP. Congrats on the broken switch
Stealthcobra
Member
Try a different hdmi cable
Soul of the Beast
Member
This is why I never buy a console early, too many issue, too little help.
lifetimeofnot
Member
You are definitely being over dramatic, contact nintendo. You are under warranty.
Dude, I would be pissed too considering how hard the Switch is to find right now.
Also make sure its not a problem with the hdmi port on your TV and try a different one.
Steve Youngblood
Member
Sure. Everybody is different. I'm not saying that this is the solution. I'm just saying it's a possible idea that can rule out a potential problem if you are desperate to not be without the system for a week or two.
ss_lemonade
Member
What do you mean by "image quality looks dreadful"? The switch UI is stuck at 720p at the moment, even in docked mode. Could that be what you are seeing (other than the freezing)?
LegendofLex
Member
For what it's worth, the default settings my newer TV used when I first plugged in the Switch were absolutely dreadful (both bad picture/color quality and bad latency), but a quick config in my display settings and it looks much better now.
Except someone pointed out the low-res home menu a while back and now I can't unsee it
Just FYI, I was quoted 2-3 weeks on total repair time, but I just got an email a few moments ago that said they're already done with the repair and are shipping it back to me. They received the unit yesterday and I should expect it back by tomorrow night, so the turnaround was way quicker than I thought it would be. Your results may vary of course.
SmokedMeat
Gamer™
The last thing I'd do is return the Switch there, because they wouldn't have a replacement, and he'd be out a Switch. He has the system, which is the hard part. Send it into Nintendo for a repair, or go with the mod's suggestion of buying a dock to test.
If that were the issue and there's no serial number on it, I'd return the defective dock. I know it's the dick move, but let the poor guy enjoy his Switch. Best Buy's just going to return the defective dock anyway.
There were jaggies everywhere and image looked blurred. Little to sound was playing as well.
https://youtu.be/kA0yvzpJGAE
So you can guys can see what I'm talking about. Sorry for the shitty camera work I was recording off my S7 with one hand. But you can see the lag, the blurred image and unresponsiveness. And you can see how it works perfectly undocked. This video can only be seen with this link.
So you can guys can see what I'm talking about. Sorry for the shitty camera work I was recording off my S7 with one hand. But you can see the lag, the blurred image and unresponsiveness. And you can see how it works perfectly undocked. This video can only be seen with this link.
TheGamingBox
Banned
looks like your tv or the dock is cutting the refresh rate in half
try changing hdmi ports,cables and try a different tv before sending the switch back
try changing hdmi ports,cables and try a different tv before sending the switch back
sleepnaught
Member
Sorry you're having problems, OP. Sucks to get something you've waited ages for just to end up defective. I actually had problems with my Switch seemingly overheating in docked mode. The sky and other reflective surfaces would turn purple in all my games. I was dreading having to send it in to get repaired. Luckily, one morning the problems went away and I havent had an issue since. May have been a firmware update, don't remember.
bobbychalkers
Member
That seems weird enough to me to be worth experimenting on. Have you tried the dock on any other TV's? Otherwise, return it or file a repair claim to Nintendo.
Tried it with my Wii U HDMI and I tried it on a different TV, same results. Guess I have no choice but to send it in.
El Pescado
Member
Do you know anyone else with a Switch? I'd really love to know if the same thing happens in a different dock.
Astral Dog
Member
Then you were not lucky enough 😉
Speedwagon
Michelangelo painted the Sistine Chapel. Yabuki turned off voice chat in Mario Kart races. True artists of their time.
I dont Have a Switch yet, but is there like a TV output resolution in the settings or something? Or maybe the Switch isn't properly seated in the dock? Just my 2 cents