So the old English speaking rep, Kendy has been with GPD for years and has done everything from dealing with Indiegogo support, answering all their emails, going to trade fairs to deal with English speaking people that visit their booth and modeling for their promo shots (at least I'm pretty sure that's Kendy in the images for the Pocket).
Their new rep that has taken over, Kelly, seems to be totally overwhelmed and also takes forever to respond.
Its been almost a month since my address was asked for to ship a new battery to and I finally get this today.
But i am afraid we can not send battery to US, because that belongs dangerous cargo, would you mind to send back to us to repair for you?
I've seen the horror stories from people that shipped their Win back and I ain't doing that.
I know Kendy has said before that shipping laws involving shipping bare batteries to the US is a pain but if anyone ever had a issue with their battery and needed a new one they'd figure out a way to send one, I just need to find that comment.
Also there's the slight possibility of the damaged battery going boom in transit so that ain't happening plus I was planning to replace the plastic bottom with copper and using teflon sheet to isolate the battery.
Soooo who's ordered stuff from Taobao before, I'll just try to get the battery from there.