Add me to the list of Amazon orders that arrived DOA. Got the pulsing blue light when powered on. No video appears, and it isn't possible to enter safe mode. God this is a pain in the ass. Now to decide whether to return to Amazon or Sony... any thoughts?
Amazon's packaging.
No wonder all these consoles are DOA.
Could just be that the people without faulty consoles haven't felt the need to put up a review. It's only been a day
Amazon's packaging.
No wonder all these consoles are DOA.
Please, I dont wanna get into an argument over a video that was meant as a joke. Surely with all these defective consoles coming from amazon, the problem has to be something at their end.
Least yours came with pillows, mine was shipped in an even shallower box with nothing but the console inside
stealth edit: (working fine tho)
Just ship it back? I will do that if it's broken, it will probably be like 30 or so for shipping but it's better to get some back rather than nothing.
It's less about being new and more about the working conditions. There always going to be new people every week every holiday season. Any idiot can pack a box. When they start pressuring you about rate of packages packed over quality and you only have 20 minutes lunches and 5 minute breaks because of walking distances and metal dectectors, people just don't care.Normally I wouldn't reply to something like this, but I feel the need to stand up for my employer a bit here...
Please keep in mind that it's November, which means as of right now somewhere around 1/2 of Amazon's warehouse employees are seasonal new-hires that are in their first or second week of working in Amazon. When I was at work the other day I heard calls on the radio of PS4 boxes being shipped out without dunnage, and the managers that found this were furious.
So please don't assume that this is the norm, unfortunately stuff like this will happen when you have people who are brand new packing up around 30,000 units in a matter of 24-36 hours to ship out. (And that was all from just one building!!)
You don't have to buy on Amazon to be able to review it. I would take those 5* and 1* reviews with a grain of salt for now.
However, is this a firmware v1.5 issue?
Has to be? What about Taco Bell? Do you want me to link you to the thread where people were thinking it was Taco Bell that had a bad batch?
It's pretty simple:
Start at the source and then work your way down the chain to delivery. The fact that it wasn't just Amazon that saw this at least once tells me to go right back to the source and completely eliminate that factor.
That more package material than what I got.
They should.Same for me, except I paid $ 500 including shipping and customs for delivery to Austria. It's still 6 cheaper than buying it here, tho.
Any idea if Sony Europe would fix a console bought in the US?
I dont understand people expecting shit to be bubble wrapped. You think they bubble wrap it when transporting to retailers from warehouses?
They will be put in the box, maybe put into a bigger box that just fits maybe a few consoles, put on a pallet and wrapped in shipping wrap. Then they stay that way till they reach a retail outlet or distributor. In that time they will be picked up and carted from one shipping container to another and onto diferent vehicles multiple times.
Will they have bubble wrap or any other protection during this time? No, just a standard cardboard box. Far more fragile objects like plasma screens are shipped the same way. Sharps TVs are tested to with stand a drop of 5ft in the standard box alone.
Whenever we would take deliveries of bluray players, tvs, receivers etc this is how they were delivered and that is how PS4s would have been shipped. Unless Amazon and the delivery companies they use are literally throwing these things around the warehouse, over fences to peoples doors etc I fail to see how anything to do with their packaging could have contributed to any potential problems.
Yes, but is there any wrap beneath the PS4?amazon packaging when shipped internationally seems fine (to Japan)
http://rocketnews24.com/2013/11/16/388324/
I think the blue light signifies no video cable connected.Isn't the pulsating blue light an indicator for a bend pin? Didn't I read something about that? Kotaku's PS4 had the same issues afair. Seems to be easily fixable.
I gave it 4 stars. I am pissed at Sony for making me enter my Ps+ code and billing information on a damn console. I went to do it on the PC and it is locked to the fucking console. Some ignorant asshole thought he had to prevent people from selling these codes on ebay so he made me do this shit on my console. Fuck him and fuck any business that puts stupid shit concerns ahead of the convenience and experience of paying customers. Who in their right mind would not redeem these codes for use on their PS4? Maybe the people with multiple PS4s. Oh yeah you really need to make sure that people who bought more than one of your systems don't give a way a promotional code. Fuck you asshole Sony marketing douchebag. Fuck you!
Venting over.
Yes.I think the blue light signifies no video cable connected.
After I got my unit, I brought it to the office, we hooked it up, and found that it wasn't working. It powered on, but it didn't emit any video or audio signal successfully to a TV
http://www.youtube.com/watch?v=cbJfqGbQYXQ#t=141
It turns out that the fix was an easy one.
Later in the day, I got a call from Sony. They'd examined our unit and they figured out the problem. A piece of metal in the system's HDMI port was supposed to have been flush with the bottom of the port but instead had been bent upward, obstructing some of the pins in the port. It had been hard to see, though I imagine we would have noticed if we'd examined the unit more closely and not given it back. Nevertheless, we were told that that PS4 had been fixed. The Sony employee testing our unit used a pin to push the small piece of metal back down.
This is also why we need factories here in the US. Not only are these going through shipping from Amazon but they are also being built in China and elsewhere.
They aren't trained to do that.Yes, but is there any wrap beneath the PS4?
You could only really fit the pre-inflated dunnage on one side. On the right side there's a small gap where you could pop the dunnage to make tighter fit.
This is why you have acceptable level of losses.This is also why we need factories here in the US. Not only are these going through shipping from Amazon but they are also being built in China and elsewhere. So they get built there, shipped originally to the cargo ships, then go on cargo ship here to the US, then get transported from the docks to the amazon shipment warehouses, then they get packed there, then they get unpacked and put on the truck and shipped to UPS distribution centers, then packed there, then unpacked and put on the truck for UPS, then finally sent to your house.
That is a ton of moving around for electronic equipment just to get it to your doorstep.
Yup I never do that, waste of time. But I'd give it 5/5. No problems here from Amazon.Those with working consoles are playing and not giving reviews.
It's around 80$. Let me explain why. I'm using a courier service which lets you send your stuff to a PO address in Miami. They take care of shipping it after to your country and then to your doorstep. As far as Amazon is concerned, they don't know my order was international.
So if it arrives DoA I have to send it back by paying the weight of the PS4 (that's how they charge you, it's 16$ by kg., so roughly 80 bucks for the whole box) and then I have to pay another 80$ to receive the new PS4.
I'm thinking of selling the PS4 with my 3 games the moment it arrives on Monday. But on other hand I want to take my chances =(