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[jmdajr]

My 2nd 360 has lasted me almost 2 years now.

My first 1 died because I put the power brick next to it. Yes, that machine needs some EXTRA care. I'm afraid to even move it.

To be fair, when my 1st machine broke, I got a new one in less than a week.

Outside of that I, the only other console I had problems with was the Playstation1

 

[Tha1AnLonely]

That's fine, but I don't see how a discussion of a past console's reliability is really germane to this conversation. You should know what it does to any conversation by bringing it up at all.

I agree and my point was not to bring it up. I was using a personal experiance in relation to another personal experiance.

 

[M3wThr33]

And it was clear that your memory of the personal experience of the past isn't 100% what happened.
It's not even on the same level. The fact that you can even possibly SUGGEST that someone could prove they go through 11 360s means that it's not close. Sure, people went through a couple PS2s, but it wasn't close to this scale.

And, don't forget, the PS2 was recalled at launch in Japan. Because the DVD player could be hacked. Granted, it was voluntary, but it was still a recall.

 

[Tha1AnLonely]

alright, i give up. I guess i'm wrong by agreeing with you all that there is a problem with the 360 and that it should be fixed.... sorry that i think things could be worse. Have a nice day, i'm going to play my 360.

 

[Steroyd]

alright, i give up. I guess i'm wrong by agreeing with you all that there is a problem with the 360 and that it should be fixed.... sorry that i think things could be worse. Have a nice day, i'm going to play my 360.

And i would like to add, good luck with that.

 

[Tha1AnLonely]

And i would like to add, good luck with that.

You would seem like the fanboy, which system? PS3? Wii?

 

[Stealth Editor]

Am I the only person with a pre-07 xbox 360 that HASNT had this problem? My unit is well over a year old now, and has run like clockwork thus far.

Let's all believe a guy called "Enron"

 

[jmdajr]

Let's all believe a guy called "Enron"

Mine has lasted since 05.
Yes it was a replacement, but it has lasted.

anyhow, what MS has done is inexcusable.

 

[Firewire]

My point wasn't to make a direct comparison first off. But no, they did in fact NOT take care of their customers... I guess if making you pay 60-80 dollars to fix a 150 dollar known problem with a console is taking care of your customers, then yea, i guess you're right....

And i'm not so sure that your logic of a slow death for a console is better than having it just die is quite on target.... i would rather have mine die instantly actually... that way i know its done, rather than guessing when it will just not work at all, like the drives in the ps2. Anyways, we will never agree on the ps2 vs 360 thing, and thats not really what this is about, so lets just agree to disagree.

Hey buddy, check out the official "My 360 died" thread, then talk about who's taking care of who. There are a ton of people in that thread that have payed allot of cash to MS, for repairs, shipping and extended warranties, on an obviously defective product from day 1, if you call that taking care of the customer, you must be Peter Moore!

And how come everyone that jumps up to defend MS, starts off trashing the PS2? What does the PS2 have to do with the 360 & MS, nothing! And then in an earlier post in this thread, you went off on people that have had 3 or more 360's die, whats up with that?
Either their stupid or its just a bunch of lies right!

I've been on about 10 sites that have had discussions on this topic, and its incredible how there are always a few who come up defending MS the exact same way, making the same lame excuses for MS! Call your boss, and ask him to change up the script a little, were bored with the old one!

 

[Steroyd]

You would seem like the fanboy, which system? PS3? Wii?

Don't own either so that would make me a Sony and Nintendo fanboy, rather than a console fanboy.

Don't like the Xbox 360 much in terms of games, and what's wrong with wishing you luck that your Xbox 360 doesn't get the RROD, I've only recently looked in the "My Xbox 360 died and I lived to tell about thread" there's a list and the size of it is...

 

[Firewire]

Looks like some other sites are starting to home in on MS and the 360's problems.

A lawyer:

"Unfortunately, short of a product recall (which seems unlikely given that is has not happened yet and safety is not the issue) or a class action suit, the individual consumer is likely stuck. Why? The cost of an action against Microsoft would be astronomical, and more than likely, they will just settle before any court could place any actual fault on them in order to avoid future, similar suits."


http://gamepolitics.com/2007/06/28/xbox-360-hardware-failures-is-it-time-for-consumer-action/

 

[Steroyd]

Wow so you couldn't challenge them if you wanted to.

Guess the only thing that will sting MS is consumer distrust.

 

[NinSoX]

Don't own either so that would make me a Sony and Nintendo fanboy, rather than a console fanboy.

Don't like the Xbox 360 much in terms of games, and what's wrong with wishing you luck that your Xbox 360 doesn't get the RROD, I've only recently looked in the "My Xbox 360 died and I lived to tell about thread" there's a list and the size of it is...

Shiat. You sure like to stick in Xbox related threads even when it doesn't interest you.

 

[[Nintex]]

Wow so you couldn't challenge them if you wanted to.

Guess the only thing that will sting MS is consumer distrust.

All the big magazine's, sites and all the big retailers should just boycott them untill they do a recall. Unfortunatly they just don't care how MS treats their customers.

 

[AstroLad]

Wow so you couldn't challenge them if you wanted to.

Guess the only thing that will sting MS is consumer distrust.

also new GAF threads. the M$ mafia that says all the talk should stay in the 5-6 existing threads are just doing damage control (full-time job for xbot$). every person who has any problem with 360 should start a new thread. LET YOUR VOICES BE HEARD and then maybe m$ will do something about it.

 

[bud]

will the negativity around the 360 ever stop? when?

 

[NinSoX]

All the big magazine's, sites and all the big retailers should just boycott them untill they do a recall. Unfortunatly they just don't care how MS treats their customers.

:lol

Do you know that most if not all retailers make no money or actually take a hit off of software sales? They make money from the estate they sell to companies that want their game placed in easily accessible areas of the shops. Losing MS' business (or any other company) would not deem well for any retailer.

 

[loosus]

will the negativity around the 360 stop? when?

:lol

 

[My Arms Your Hearse]

I must be one of three people on GAF that still has a working LAUNCH 360. And I leave it on almost 24/7. If it hasn't exploded at this point, I don't think it is going to.

The problems with the system are rather undeniable, though, and much worse than what has been officially owned up to.

 

[MaddenNFL64]

I get my fair share of DRE's, and freezes, which suck, but it's still ticking.

 

[AstroLad]

will the negativity around the 360 ever stop? when?

price drop and mgs4

 

[koam]

:lol

Do you know that most if not all retailers make no money or actually take a hit off of software sales? They make money from the estate they sell to companies that want their game placed in easily accessible areas of the shops. Losing MS' business (or any other company) would not deem well for any retailer.

way to invent facts!

 

[plagiarize]

I must be one of three people on GAF that still has a working LAUNCH 360. And I leave it on almost 24/7. If it hasn't exploded at this point, I don't think it is going to.

The problems with the system are rather undeniable, though, and much worse than what has been officially owned up to.

i must be one of the other three. my x-box 360 was born october 30 05 and i use it every day, be it for watching HD-DVDs, playing games or using media center extender.

there's undeniably a problem, but i can't help thinking that the failure rate of refurbs is much higher than the failure rate of new models every time i hear stories like that poor guy who is on his twelfth system. i know maybe five other people in person with 360s, and one of them had it happen.

 

[My Arms Your Hearse]

i must be one of the other three. my x-box 360 was born october 30 05 and i use it every day, but it for watching HD-DVDs, playing games or using media center extender.

there's undeniably a problem, but i can't help thinking that the failure rate of refurbs is much higher than the failure rate of new models every time i hear stories like that poor guy who is on his twelfth system. i know maybe five other people in person with 360s, and one of them had it happen.

I have six good friends with 360s and only one of them hasn't had AT LEAST one system replaced (and he just got it like a month ago... it's probably just a matter of time). I've cautioned everyone else I know to WAIT until they go 65nm to buy one.

 

[[Nintex]]

:lol

Do you know that most if not all retailers make no money or actually take a hit off of software sales? They make money from the estate they sell to companies that want their game placed in easily accessible areas of the shops. Losing MS' business (or any other company) would not deem well for any retailer.

An MS boycott is never going to happen, still Retailers do make money from selling stuff. That's the whole point of selling software, making profit. MS is not going to buy "space" in shops all over the world.:lol

 

[NinSoX]

An MS boycott is never going to happen, still Retailers do make money from selling stuff. That's the whole point of selling software, making profit. MS is not going to buy "space" in shops all over the world.:lol

So...what was the point of your original post? By the way I meant companies buy space for hardware. As far as I know, the Bestbuys and Futureshops in Canada sell estate to companies that want their hardware on the "good" spots of the shops.

 

[AstroLad]

I have six good friends with 360s and only one of them hasn't had AT LEAST one system replaced (and he just got it like a month ago... it's probably just a matter of time). I've cautioned everyone else I know to WAIT until they go 65nm to buy one.

I'll probably wait as well when/if my system gets borked (six months and going strong!). I don't really think I use it enough to bork it, though (I rarely have time to play more than 1-2 hours a day, and sometimes go a week or more without playing). That's the thing, these idiots are playing the hell out of their systems and then crying about it when things go bad. Forget all the stupid homebrew solutions, there's a very obvious one that's much more effective.

 

[leesmapman]

Let's all believe a guy called "Enron"

to quote John Lennon: "I just had to laugh"

 

[sakuragi]

apparently, Forza 2 causes mass Xbox 360 crashing and all hell breaks loose in the official forza 2 forum.

http://digg.com/xbox_360/Mass_Xbox_360_crashing_Forza_2_forum_gets_over_900_replies


But it seems they pulled the thread down now :lol

 

[X26]

apparently, Forza 2 causes mass Xbox 360 crashing and all hell breaks loose in the official forza 2 forum.

http://digg.com/xbox_360/Mass_Xbox_360_crashing_Forza_2_forum_gets_over_900_replies


But it seems they pulled the thread down now :lol

Forza has crashed on me a ton of times sofar. Well...3, but I just got the game like a week ago and it's not encouraging

 

[SeatBelts]

Shiat. You sure like to stick in Xbox related threads even when it doesn't interest you.

Damage control must be a tough job eh Nin? :lol

 

[NinSoX]

Damage control must be a tough job eh Nin? :lol

You tell me. I'm not the one crying for bans to users in your beloved PS3 threads :lol

 

[SeatBelts]

You tell me. I'm not the one crying for bans to users in your beloved PS3 threads :lol

beloved? ...but I don't even own the thing...

:\

 

[Razoric]

Forza 2 gives me a lot of disc read errors and crashes. But I don't think its the game, it's obviously my system... again. As this is what every game does on 360 before the 3 lights of death.

Has anyone else become extremely paranoid about all VG hardware in general after extensive 360 problems? Whenever my Wii or PS2 make a noise I automatically get ready to get up and reset the system thinking im about to get a disc read error or lock up.

I even save ALL THE TIME on every game I can because I'm always scared of a system crash now.

Thanks MS. :lol

 

[danwarb]

"We were seeing about 30 a week before we pulled the plug on the service," said Jeff Croft of Micromart.

"We saw it over a period of several months and it was just getting worse. It began towards the end of last year. Once the twelve month warranty finished then we started to see more and more machines being sent in to be looked at.

"The problem with three red lights was there fairly regularly, but over two or three months it became a real issue," he detailed.

"The work we had done to the console lead us to believe that basically it was a fault with the motherboard and not something that could be resolved easily. And it wasn't going to go away.

"Rather than lead customers up the garden path we'd walk away from it and tell them to go directly to Microsoft because they have the facility to replace the motherboard. If Microsoft has updated the motherboard for the new consoles that its producing then presumably they've improved the existing model."

"We're not taking that thing on board, we won't repair them. We originally did some work with it but it's labour intensive and it isn't really a feasible repair for us to undertake. We would probably end up charging GBP 100 for a repair and we still wouldn't be happy with the end result," he added.

http://www.gamesindustry.biz/content_page.php?aid=26211


So they stopped the 3RLoD service because they were seeing about 30 a week and it wasn't really a feasible repair.

 

[Steroyd]

Shiat. You sure like to stick in Xbox related threads even when it doesn't interest you.

Just because I don't like the GAMES means that I hate the platform.

I don't see what's wrong with debating about MS getting away with murder and them denying there's a problem, just be thankful i'm not in threads smack talking games I'm not interested or haven't played at all, in the slightest i.e trolling.

 

[AltogetherAndrews]

Better yet, Microsoft doesn't even communicate with the people in the electronics repair trade about the problem

Croft said the company had written to Microsoft to inform it of the problems encountered but had received no reply.

 

[JoJo13]

Has anyone else become extremely paranoid about all VG hardware in general after extensive 360 problems? Whenever my Wii or PS2 make a noise I automatically get ready to get up and reset the system thinking im about to get a disc read error or lock up.

I even save ALL THE TIME on every game I can because I'm always scared of a system crash now.

Thanks MS. :lol

Nope that was never really an issue, because I could at least repair the damage units as oppose to the 360 and its heat issues. Now that in of itself is a whole another story.

Also, are disc scratches a problem with the 360 still?

 

[Version 3.0]

This guy is right we should be DAMN grateful for the privilege that they even FIX our 400 dollar consoles for FREE under their warranty which use to be 3 months. SO WHAT you get a refurbished replacement system that breaks in 2 months they'll replace that for FREE too. Bunch of whiners. Look at the games!

Nintendo has always offered a full year warranty here in the US. Microsoft did it (finally) to stave off a class-action lawsuit. And whoop-de-f**cking-do, you can get another repair if it breaks 2 months later. How about 5 months later, like mine did? Nope, they want $130 at that point. Only PAID repairs get another year. I guess if you pay for it, they fix it "better".

 

[FightyF]

Don't like the Xbox 360 much in terms of games...

You need to look at getting another hobby.

 

[RedNumberFive]

Nope that was never really an issue, because I could at least repair the damage units as oppose to the 360 and its heat issues. Now that in of itself is a whole another story.

Also, are disc scratches a problem with the 360 still?

Yes, I got a 360 a few months ago and all my discs look like they were scrubbed with a brillo pad.

 

[Stealth Editor]

You need to look at getting another hobby.

Maybe, just maybe, he has different tastes than you?

 

[Masta_Killah]

http://www.next-gen.biz/index.php?option=com_content&task=view&id=6183&Itemid=2

UPDATE - UK console repair specialist Micromart has withdrawn from offering repairs to Xbox 360s afflicted by the ‘red rings of death’ after "phenomenal" return rates made the service "financially unviable." Microsoft told Next-Gen there was no "systemic issue" with the system.
While Micromart is not an officially authorized Xbox 360 repair service, Next-Gen contacted the firm for further information regarding its decision to withdraw the repair service.



A Micromart representative said that the company felt the problem was an inherent fault relating to the motherboard in 360 consoles. He also stated that Microsoft had neglected to respond to requests for support from the company.



“We were getting a phenomenal amount of these things coming through. We were seeing about 30 a week coming in with the same problem which we identified as a fundamental motherboard fault."



During the weeks in which the problem was at its peak, the Micromart rep indicated that an "abnormally high proportion" of faulty 360s were suffering from the problem, even as many as 90% of all consoles sent in for repair.



The company is still being sent 360s with the same fault despite advertising on its website that it has withdrawn the service. "We've had around 11 or 12 Xbox 360s sent in this week and 3 of those have had the red lights problem.



"It is our belief that the only sensible way to repair it is to replace the motherboard with a new one without the inherent problems,” said the Micromart employee.



“We believe the fault is an overheating problem due to dry joints. We tried introducing flux to change the context of the compound but our efforts weren’t successful.



“We made a request to Microsoft for support, information and availability of replacement motherboards but didn’t receive a reply.



“We decided it wasn’t in anybody’s best interests to continue the sham that this fault is easily repaired.”



Microsoft reiterated its official line in an email sent to Next-Gen, stating that there is no single cause of Xbox 360 failures.



“There is not a single root cause of problems or systemic issue with any of the Xbox 360 consoles. The nature of the console itself is very complex, as it’s a consumer electronic product that contains more than 1,700 different components and 500 million transistors,” read the statement.



“There are obviously many things that can malfunction at any given time – but the majority of customers who own Xbox 360 consoles have had a terrific experience from their first day, and continue to, day in and day out.”



The statement echoes comments made earlier this month by Microsoft’s corporate VP of gaming and Xbox products group, Todd Holmdahl, who denied that there are systematic issues with defective Xbox 360s and refuted claims that there was a high defect rate relating to the console

 

[justjohn]

Maybe, just maybe, he has different tastes than you?

no way.

 

[NinSoX]

Maybe, just maybe, he has different tastes than you?

You totally misinterpreted his point :lol

 

[Mefisutoferesu]

“We were getting a phenomenal amount of these things coming through. We were seeing about 30 a week coming in with the same problem which we identified as a fundamental motherboard fault."

30 a week doesn't seem like a big deal... maybe this "fiasco" is really nothing more than conspiracy theories...

 

[tha_con]

http://www.next-gen.biz/index.php?option=com_content&task=view&id=6183&Itemid=2

UPDATE - UK console repair specialist Micromart has withdrawn from offering repairs to Xbox 360s afflicted by the ‘red rings of death’ after "phenomenal" return rates made the service "financially unviable." Microsoft told Next-Gen there was no "systemic issue" with the system.
While Micromart is not an officially authorized Xbox 360 repair service, Next-Gen contacted the firm for further information regarding its decision to withdraw the repair service.



A Micromart representative said that the company felt the problem was an inherent fault relating to the motherboard in 360 consoles. He also stated that Microsoft had neglected to respond to requests for support from the company.



“We were getting a phenomenal amount of these things coming through. We were seeing about 30 a week coming in with the same problem which we identified as a fundamental motherboard fault."



During the weeks in which the problem was at its peak, the Micromart rep indicated that an "abnormally high proportion" of faulty 360s were suffering from the problem, even as many as 90% of all consoles sent in for repair.



The company is still being sent 360s with the same fault despite advertising on its website that it has withdrawn the service. "We've had around 11 or 12 Xbox 360s sent in this week and 3 of those have had the red lights problem.



"It is our belief that the only sensible way to repair it is to replace the motherboard with a new one without the inherent problems,” said the Micromart employee.



“We believe the fault is an overheating problem due to dry joints. We tried introducing flux to change the context of the compound but our efforts weren’t successful.



“We made a request to Microsoft for support, information and availability of replacement motherboards but didn’t receive a reply.



“We decided it wasn’t in anybody’s best interests to continue the sham that this fault is easily repaired.”



Microsoft reiterated its official line in an email sent to Next-Gen, stating that there is no single cause of Xbox 360 failures.



“There is not a single root cause of problems or systemic issue with any of the Xbox 360 consoles. The nature of the console itself is very complex, as it’s a consumer electronic product that contains more than 1,700 different components and 500 million transistors,” read the statement.



“There are obviously many things that can malfunction at any given time – but the majority of customers who own Xbox 360 consoles have had a terrific experience from their first day, and continue to, day in and day out.”



The statement echoes comments made earlier this month by Microsoft’s corporate VP of gaming and Xbox products group, Todd Holmdahl, who denied that there are systematic issues with defective Xbox 360s and refuted claims that there was a high defect rate relating to the console

5,000,001 out of 10,000,000 = Majority.

 

[Steroyd]

You need to look at getting another hobby.

Gee, I guess that applies to everyone who got an Xbox as well?

 

[Mrbob]

This problem is growing and MS can't seem to shut it down.

Will be interesting to see how the story progresses.

 

[Tieno]

http://www.next-gen.biz/index.php?option=com_content&task=view&id=6183&Itemid=2

....