:lol
I responded once more
Hello,
Thank you for writing us back. I do understand the frustration that you feel with this issue. I recommend that you contact the manufacturer of the movie for further assistance.
Thank you for your time and patience.
Regards,
Deanna H.
I responded once more
Hello Deanna,
I have already and they told me to contact Sony as the software for their product works on all other company Blu Ray players, so the issue is directly with the Sony Blu Ray player, namely the Playstation®3 computer entertainment system. Are you going to leave this in a Its the other companys fault loop or do something to resolve this frustrated customers concerns.
Here are the facts again:
- Sunshine Blu Ray works perfectly fine on other vendors Blu Ray players
- The movie worked on my Playstation®3 computer entertainment system up until I upgraded to 3.50
- Based on their commentary, it seems the latest update from Sony is enforcing BDJava standards that werent pre-existing before that causes issues with this Blu Ray. Why would you not provide an option to turn that standard off?
Thanks,