strange headache
Banned
A game massively refunded should not be sold at PS Store.
Massively refunded?
CDPR refunded 30k copies out of 13 million sold.
They refunded 0,2% of their sales, I wouldn't exactly call that "massive".
A game massively refunded should not be sold at PS Store.
People will defend their favorite company to the point of fucking themselves. That’s IQ in minus.I find it odd how consoles don't have a proper refund system like Steam does and people are absolutely fine with it, to the point that they defend it from having such a consumer friendly feature in place.
I did just for the music. The music in the remake is atrocious.Well Remakes/Remasters are better than BC.
See Demon's Souls.
I don't believe anybody wanted a BC over the actual Remake.
First Post didn't disappointBecause we hate refunds
Thank you Jim to be a rich man when most of the people in the world have trouble to find a job for the pandemic and you do nothing to help them with your money. Basically the same logic.Thank you Jim, for taking care of the brainless morons among your fans who are unable to make a decision whether to purchase something on their own, as well as ensuring none of your employees have to go through the trouble of implementing reasonable 21st century refund system. So considerate of you.
Well CDPR promised to the investors they would have fix the console version at launch with patches. But sure it's always Ryan the fault Doubt there is any precedent like this.Didn’t the game pass Sony cert to be on the system?
We are constantly told about how platform holders rigorously test new games and patches and charge high fees for this process.
Of course that’s all bullshit, probably just test to make sure it doesn’t open the system to an exploit for hacking and send buggy crashing messes on through.
Seriously can’t stand this guy.
“Ship and fix later” isn’t acceptable for CDPR, Sony or anyone else.Well CDPR promised to the investors they would have fix the console version at launch with patches. But sure it's always Ryan the fault Doubt there is any precedent like this.
Removing CP2077 from PSN has nothing to do with the game performance. CDPR exposed Sony stupid non-existent refund policy.Well CDPR promised to the investors they would have fix the console version at launch with patches. But sure it's always Ryan the fault Doubt there is any precedent like this.
You never wondered why critics scores are so low for big budget Sony game?Devastating if true.
He clearly did and felt burned. When the hype disappoints.Nobody played those two games.
Glad you’re not in charge.Nobody played those two games.
My God. Is there a moment when this guy doesn't lie?PlayStation’s Jim Ryan says removing Cyberpunk ‘was a tough decision, but we had to act’ | VGC
But CEO offers no details on what it will take for the game to return to the store…www.videogameschronicle.com
Speaking to Axios in a newly published interview, the president and CEO said that PlayStation felt it could not sell a game that could “result in a bad experience” for players.
“This was a tough decision for us to make, but ultimately, we had to act in the interests of the PlayStation Community, and not knowingly sell a game that might result in a bad experience for them,” Ryan said.
Ryan offered no details about what it will take for the game to return.
Lol what? You think this is the first game people ask for refunds?The PS community decided why one was removed and the other not.
We PS fans worked with our wallets and asked refunds.
The numbers of refunds asks was basically universal... so the best for the community was the game being removed and Sony listened.
That is an amazing feat because it set precedent for others games... if most community find it is not in the PS quality level it should be removed and the Publisher/Developer should learn we won't accept that anymore.
My God. Is there a moment when this guy doesn't lie?
Wtf? This must be the first time when such a compulsive liar is at the helm of Sony. I can't even believe he made it all the way to the top. Everytime he speaks he tells another lie. What a disgusting human being.
No wonder Sean left after 20+ years, imagine working with a sociopathic liar.
Counting down the days sony will get fucked by digital refunds in europe
Counting down the days sony will get fucked by digital refunds in europe
Already happened… that is why they started to allow refunds there.Amazed how this hasn't happened yet.
Already happened… that is why they started to allow refunds there.
Yeap.Oh didn't know about that, was wondering actually about it. Because if it wasn't. I could be they banned there asses before EU court got triggered and notice them.
Didn’t the game pass Sony cert to be on the system?
We are constantly told about how platform holders rigorously test new games and patches and charge high fees for this process.
Of course that’s all bullshit, probably just test to make sure it doesn’t open the system to an exploit for hacking and send buggy crashing messes on through.
Seriously can’t stand this guy.
Your definition of cert is basically what I described. I said they let buggy crashing messes through after checking for system level issues(exploits, et al) but whatever. They were fine with the condition it was in and they only cared about their dear customer’s experience when it hit their bottom line.Cert is not the same as QA.
Cert is about passing TRC's so as a program does no damage to the system overall and abides by the platform holders requirements regarding interface standards, data handling etc.
Short of basic "soak" testing (i.e. leave the game idling on the front end for 24hrs to see if it crashes, trashes memory or the HD) actual QA is on the publisher.
Learn the difference.
And no, he was right to pull the game. Seriously why should Sony have to waste resoureces cleaning up after CDPR's mess? Especially after they publicly admitted to it being in such a poor state they EXPECT returns?
Sony couldn't give a fuck about tech issue and keep the game on PSN without give refund Wouldn't be the first time.Removing CP2077 from PSN has nothing to do with the game performance. CDPR exposed Sony stupid non-existent refund policy.
PlayStation’s Jim Ryan says removing Cyberpunk ‘was a tough decision, but we had to act’ | VGC
But CEO offers no details on what it will take for the game to return to the store…www.videogameschronicle.com
Speaking to Axios in a newly published interview, the president and CEO said that PlayStation felt it could not sell a game that could “result in a bad experience” for players.
“This was a tough decision for us to make, but ultimately, we had to act in the interests of the PlayStation Community, and not knowingly sell a game that might result in a bad experience for them,” Ryan said.
Ryan offered no details about what it will take for the game to return.
And who said otherwise?“Ship and fix later” isn’t acceptable for CDPR, Sony or anyone else.
Sony allowed a broken game on their system and only reacted when it was costing them money.
This line of protecting the customers is utter bullshit.
Are you talking about Steam?Are they acting in the interest of the PS community when they're allowing absolute trash games made from free Unity assets into their store?
It's still in terrible conditions.Jeah good enough. Now put it back in store. They already fixed a lot of stuff. I want to buy it later again
Not exclusively. Shitty games have started leaking from Steam to PS Store about 2 years ago. Obviously it's not as bad as on Steam (hundreds of games released every day), but there are way more trash games being released right now than when the PS4 was launching.Are you talking about Steam?
Frankly I'm not buying any of the "genuine" Spencer talks for the gamers community and find his hero complex quite more annoying than the bad PR stuff of Ryan.Your definition of cert is basically what I described. I said they let buggy crashing messes through after checking for system level issues(exploits, et al) but whatever. They were fine with the condition it was in and they only cared about their dear customer’s experience when it hit their bottom line.
Of course I hold CDPR responsible for the mess, I'm just not buying jimbo's concern for the reasoning to pull the game.
No argument there. Spencer has always been annoyingly smug to me and that was before he was running around spending “daddy’s” money and acting like he had accomplished something amazing.Frankly I'm not buying any of the "genuine" Spencer talks for the gamers community and find his heroes complex quite more annoying.
I'm glad I'm not the only oneNo argument there. Spencer has always been annoyingly smug to me and that was before he was running around spending “daddy’s” money and acting like he had accomplished something amazing.
He clearly did and felt burned. When the hype disappoints.
Look, I agree what Jim is saying is basically PR talk. He should keep that same energy for other broken games like the ones y'all mentioned. But you should understand, that the amount of refund requests for Cyberpunk was clearly a high enough volume for them to act on it. Whereas those games you mentioned, are not on the same hype and scale as Cyberpunk, which is probably why refund requests were low and why it wasn't removed from the store.Glad you’re not in charge.
Oh come on now. Nobody believes that crap. What a fucking joke, better keep your mouth shut instead of talking bullshit like this. JFC“This was a tough decision for us to make, but ultimately, we had to act in the interests of the PlayStation Community, and not knowingly sell a game that might result in a bad experience for them,” Ryan said.
Your definition of cert is basically what I described. I said they let buggy crashing messes through after checking for system level issues(exploits, et al) but whatever. They were fine with the condition it was in and they only cared about their dear customer’s experience when it hit their bottom line.
Of course I hold CDPR responsible for the mess, I'm just not buying jimbo's concern for the reasoning to pull the game.
Frankly I'm not buying any of the "genuine" Spencer talks for the gamers community and find his hero complex quite more annoying than the bad PR stuff of Ryan.
I don’t assume Jim personally or any Sony senior management was aware of exactly how bad of a state the game was in but probably did know it was coming in hot since that seemed to be out there.Cert is very specific set of tests. Its a generic checklist that all titles must pass with zero wiggle-room. Bugs, obviously aren't always so black and white, and in a big complex game like Cyberpunk there's an understanding that they are inevitable. Its just an impossibility to cover every corner-case and weirdness that crops up as result of a certain sequence of events. So it has to be an honour system type of deal.
When you QA a game you triage your fixes from top down in terms of severity. Crash bugs at the top, visual imperfections and odd but harmless behaviours at the bottom. I mean this is why games rarely perfectly hold framerate. Its not that people don't care, its just something you only look at/fix after you've cleared all the stuff that has a real impact on how the game plays.
Dropping frames will never result in a cert fail, whereas a character getting stuck on a bit of collision or falling through the floor during an attract loop could be the first domino falling in a sequence that leads to a hard crash.
As to the rest of your post. How is not selling a game better for their bottom-line than eating less than a 100% refund rate?
See the mistake your making is assuming Ryan and other members of senior management knew precisely how bad it was, when if you think about it, they'd have no way of knowing without doing all CDPR's QA for them. Which as I've already explained, they wouldn't and couldn't have.
So when the boss of the company supplying the product publicly states, "yeah we know its in rough shape, if you don't like it ask for a refund". What are they supposed to think? Its a hell of an admission of a product supplier to make!
Being honest, if I was running a store and one of my suppliers said that, I wouldn't want to sell their shit either!