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[Vito]

You know, the only one to blame for this bullshit is Microsoft, who should've been well aware by now leaks were possible, it's not their first product launch.

How to avoid this? Instead of banning just don't enable console to connect until launch date and display a message with the date to inform the customers. Write something about services being started up on that day or something.

And frankly using the copyright claim on an unboxing video is fucking disgusting.

 

[TheContact]

I cannot believe there are people ITT defending MS for this, the guy bought a $500 console and now it's banned because he had the audacity to play it when it arrived at his house after legally purchasing it.

What's wrong with some of you?

Chill out they banned his console until release day because no one is supposed to be online yet

 

[Vagabundo]

That's the point though - as far as he's communicated, they've not told him either.

Clarifying at least that would be the decent thing to do

Yeah I really don't think that people would have this problem if MS said to him. Cool you got your console early but Live isn't ready to go yet so we're restricting your access until launch day.

And copyrighting the unboxing video.. ffs.

Chill out they banned his console until release day because no one is supposed to be online yet

You know that how??

As far as the user knows this console is borked. I'd return it before launch tbh.

 

[Xater]

Can you spend some time to defend your argument and find the specific mention in the terms of service which relates directly to the effective ban on pre-release gaming footage and a user's obligation to no upload said footage?

I'm actually curious.

It doesn't exist that's why. He is certainly blinded by something to think this is an ok course of action.

 

[bidguy]

They also say customer service cant unban you.

customer service cant ban or lift bans

thats what the enforcement team is for.

 

[BibiMaghoo]

If you feared he would get banned, you recognized that rules are rules.

The console isn't released yet. Of course he got banned.

It is illegal to use because it is not verified for him to use yet. It was a great night of previews though.

Please. There is nothing, nothing at all, that is illegal about him using a console he legally purchased from a retail store. To say that means you either do not understand what you are saying, or...I don't know, deliberately defending this move with utter nonsense?

He may well have breached a terms of service with MS, which amounts to them saying abide by these 100 rules or get the fuck out, but he has broken no laws. Do not spread such garbage.

 

[Bailers]

He is free to return it to Target and possibly be compensated in some manner for the expenses involved in doing so. I don't see the problem.

Why the hell should he have to return a legally purchased product to a store that shipped it early to him because Microsoft is acting like dicks? What part of this isn't Microsoft misrepresenting their services and product the public?

 

[Skeff]

He'd most likely have been fine if he didn't start uploading stuff to the web. If that's why Microsoft banned the console, I say fair enough. If they reinstate his console upon release, then no biggie as he can still play the games in the meantime.

It is no business of Microsoft if he uploads footage online, It is not against the ToS and he has not signed an NDA.

 

[BigDug13]

Chill out they banned his console until release day because no one is supposed to be online yet

How do you know this is a temp ban?

 

[Stone Ocean]

So he was banned for posting videos on YouTube? Seriously?

That's even worse.

So did they just ban him from Live? Or did they completely lock his console? Because I'm pretty sure the latter is borderline illegal.

Just Live.

 

[tbm24]

I think that's a legitimate viewpoint, but it doesn't necessarily apply in this case.

He accessed those servers with MS's implicit permission because they allowed him access. They could block him without permanently banning his console, presumably. MS is punishing him for breaking the rules without divulging them first.

At what point did MS give him implicit permission to access Xbox live?

 

[ElTorro]

I cannot believe there are people ITT defending MS for this, the guy bought a $500 console and now it's banned because he had the audacity to play it when it arrived at his house after legally purchasing it.

It's unbelievable. EVERYBODY would have turned on that console immediately to try every single feature, including online features.

 

[SHADES]

Posting YouTube videos.

Lol, MS produce a console with one of its (behind a paywall) features being record & share yet they ban the customer for using said features, yep either way MS fucked up here, the guy paid for a product & got banned for using it.

MS need to either release a statement explaining that early users are not to connect to XBL or deny access to XBL. Also they need to lay out the T&C's for XBONE, Have we the consumer seen any yet?

Punishing your customers isn't the way to deal with such instances.

 

[Spookie]

Jesus wept what deplorable actions by MS they are completely delusional.

 

[Yagharek]

Chill out they banned his console until release day because no one is supposed to be online yet

Wishful thinking - you dont know that. They banned consoles in the past and they didnt unban them.

 

[grap3fruitman]

He didn't get banned for playing it.

Since Microsoft doesn't reveal the nature of the ban, even to the banned, I'm curious as to where this well of knowledge you're siphoning from is.

What have I missed. Why did he get the ban?

The only thing you need to understand is that user "sunofsam" keeps playing mental gymnastics to try and defend Microsoft for violating a consumer's rights.

Posting YouTube videos.

More non-sense pulled from thin air.

Was there a specific mention the said user couldn't post videos of his own console?

Of course not. "sunofsam" is just making shit up to try and defend this.

No, he got banned for posting YouTube videos. He posted the CoD video earlier in the week as well as an unboxing.

Can you post a source to validate this? No? Oh, okay.

There is the TOS.

Please point out where in the TOS it says that you can't play Xbox One before 11/22, you can't post YouTube videos of Xbox One before 11/22, or any of the bullshit you've been spouting. Please.

 

[PorkFryRice]

Some of you really had your pitchforks primed and ready for this moment.

First, how does MS know the box was legally purchased? i'm sure that system and message is there to prevent mischief that has happened in the past.

Second and like other people have mentioned, a call to MS would fix this.

Third, because of your consumer rights, this will not be a loss. The guy could easily take the xbox back to the store: get his money back or exchange it.

 

[ja30278]

I'm honestly flabbergasted that people on this thread are arguing _for_ Microsoft in this case. Street dates aren't laws, they are (at best) contractual agreements between retailers and manufacturers.

While I can understand why Microsoft would _want_ to control the message around the launch of their console, that doesn't mean they have the right to do so. Even if the guy knew the 'official' release date, he isn't obligated to respect that.

Honestly, it worries me that so many people really believe that some arbitrary date set by a marketing rep has the force of law, and that Microsoft's desire to make a marketing splash trump the rights of a consumer who legitimately made a purchase in an open market.

 

[ElyrionX]

I cannot believe there are people ITT defending MS for this, the guy bought a $500 console and now it's banned because he had the audacity to play it when it arrived at his house after legally purchasing it.

What's wrong with some of you?

There are all kinds of idiots around. MS is such an anti-consumer company. They had better reinstate his console on launch day.

 

[FullMetaltech]

So did they just ban him from Live? Or did they completely lock his console? Because I'm pretty sure the latter is borderline illegal.

Could be the latter. But i dont think it would be illegal. They have a street date that was broken. His problem would be with Target since they broke said date.

 

[cyberheater]

They also say customer service cant unban you.

But someone in MS can.

 

[intheinbetween]

so was I the only one expecting that console to be banned?

 

[BigDug13]

I'm honestly flabbergasted that people on this thread are arguing _for_ Microsoft in this case. Street dates aren't laws, they are (at best) contractual agreements between retailers and manufacturers.

While I can understand why Microsoft would _want_ to control the message around the launch of their console, that doesn't mean they have the right to do so. Even if the guy knew the 'official' release date, he isn't obligated to respect that.

Honestly, it worries me that so many people really believe that some arbitrary date set by a marketing rep has the force of law, and that Microsoft's desire to make a marketing splash trump the rights of a consumer who legitimately made a purchase in an open market.

Well said.

 

[MarionCB]

I was starting to get really angry about this—the idea of constantly having a sword of Damocles hanging over your head, ready to drop and half-brick your console on a corporate whim—but then I realised the best answer is to just ban myself from the Xbox.

 

[Felsparrow]

Some of you really had your pitchforks primed and ready for this moment.

First, how does MS know the box was legally purchased? i'm sure that system and message is there to prevent mischief that has happened in the past.

Second and like other people have mentioned, a call to MS would fix this.

Third, because of your consumer rights, this will not be a loss. The guy could easily take the xbox back to the store: get his money back or exchange it.

Tell us why we should prove to MS that the console was legally purchased? That's something MS needs to prove first before taking action.

Second, MS contacting the person would have fixed this as well, or programming some other method to delay until launch besides banning.

 

[tbm24]

I'm honestly flabbergasted that people on this thread are arguing _for_ Microsoft in this case. Street dates aren't laws, they are (at best) contractual agreements between retailers and manufacturers.

While I can understand why Microsoft would _want_ to control the message around the launch of their console, that doesn't mean they have the right to do so. Even if the guy knew the 'official' release date, he isn't obligated to respect that.

Honestly, it worries me that so many people really believe that some arbitrary date set by a marketing rep has the force of law, and that Microsoft's desire to make a marketing splash trump the rights of a consumer who legitimately made a purchase in an open market.

Fact remains Xbox Live is a service MS provides and have the ability to ban any account they deem fit without explanation. That's been in the terms of service for a very long time. They clearly weren't happy someone was on Xbox live on their new console before it is publicly available, so they did something about it.

 

[Uno Venova]

Oh well what do you know, MS punishes legit customers once again. Big surprise.

blows my mind there are people defending the ban, but I shouldn't be surprised.

That's predictable too, no matter what the corporation is in the right to some fans,

 

[Zemm]

blows my mind there are people defending the ban, but I shouldn't be surprised.

 

[rjcc]

Tell us why we should prove to MS that the console was legally purchased? That's something MS needs to prove first before taking action.

Second, MS contacting the person would have fixed this as well, or programming some other method to delay until launch besides banning.

....what? what's the other thing other than shutting it off from the network?

that's the thing it can do. as far as "making contact" it's the middle of the night two weeks before anyone except a very limited number of people are supposed to have one.

 

[Vagabundo]

T
Second, MS contacting the person would have fixed this as well, or programming some other method to delay until launch besides banning.

They could have easily had a developer whitelist on live until GO date.

Fucking stupid that they didn't.

 

[Zephyrus]

I honestly don't feel any sympathy for the man. If you're still that stupid to buy a xbox one after EVERYTHING that happened this year, you deserve everything they do to you.

 

[Yagharek]

Some of you really had your pitchforks primed and ready for this moment.

First, how does MS know the box was legally purchased?

The receipt in the OP is a dead giveaway.

 

[Savitar]

Money well spent!

Oh Microsoft, you really do know how to turn everything into a stinky turd.

 

[LCfiner]

I saw this update to the thread when I logged into Gaf this morning and I am fucking blown away. Console banned for accessing or displaying content available from a legally purchased product?

This is a real thing that Microsoft does to its paying customers. Absolutely disgusting. Microsoft has no shame. They have no common sense at all.

 

[syllogism]

Oh well what do you know, MS punishes legit customers once again. Big surprise.

He isn't being punished as all he has to do is take the console back, recoup his money and any expenses involved in doing so. He'll be in exactly the same situation as if his order had been shipped when it was supposed to and he could have legitimately expected it to.

 

[Black Mantis]

It is no business of Microsoft if he uploads footage online, It is not against the ToS and he has not signed an NDA.

It is their business. They specified a date when people can play from and don't want it happening before then, as there could still be issues occurring (look how quickly people jumped on the DVR issue) and bad news could affect orders/public confidence.

 

[BananasWithGuns]

Everyone should probably wait and see what happens before completely throwing Microsoft under the bus.

I mean this could be an automated ban that detects unauthorized consoles prior to launch. It could be a case of shoot first and ask questions later. All this pretty much went down late Friday night so I'm guessing a lot of higher ups capable of dealing with a situation like this probably had gone home for the weekend.

Don't get me wrong, I'm not completely absolving Microsoft. If this ban extends past the 22nd then that's pretty messed up. I just feel like people should wait and see how this plays out over the next couple weeks before we throw stones at Microsoft for this.

There are a lot of variables at play here.

 

[BigDug13]

....what? what's the other thing other than shutting it off from the network?

that's the thing it can do. as far as "making contact" it's the middle of the night two weeks before anyone except a very limited number of people are supposed to have one.

So why didn't they shut that update off of their network? That seems like MS screwed up, not this customer. Why is he paying the price for this?

 

[creyas]

From what i saw (little) everything was working just fine for this guy, so the YouTube videos he did were actually just good PR for Xbone? If MS still keeps the console banning bullshit rolling with the Xbone on game street dates i don't think they'll get away with it this time.

 

[DragonSworne]

Any gaming press following this news?

Has anyone from MS commented on this? Where is Albert Penello?

 

[RS4-]

I wonder if it's permabanned. This guy will probably try to continue to sell it as LNIB

 

[Malice215]

This guy was really getting me hype for the Xbone until MS shitted on him, instead of going after whoever screwed up by delivering the console before their release date.

Temp ban, perma ban, whatever. It's still ridiculous. I'm not going to purchase another MS product after this just because they don't want details out before launch and control the PR message. This is just the latest form of anti-consumer behavior from them which they have a long history of.

 

[Blablurn]

Poor guy Really sucks.

 

[ja30278]

Fact remains Xbox Live is a service MS provides and have the ability to ban any account they deem fit without explanation. That's been in the terms of service for a very long time. They clearly weren't happy someone was on Xbox live on their new console before it is publicly available, so they did something about it.

Of course. It is their service, and they can do what they like.

I wasn't arguing that what they did was unlawful, just that it wasn't something I would imagine people defending.

To quote The Dude: "No, you're not wrong Microsoft, you're just an asshole"

 

[PorkFryRice]

There are all kinds of idiots around. MS is such an anti-consumer company. They had better reinstate his console on launch day.

I've seen this term anti-consumer thrown so much around here...do you know what it means?

if ms is anti-consumer, they wouldn't be selling this shit at all to anyone. I think you guys need a better term to use like anti-neogaf or anti-entitlement.

 

[LCfiner]

He isn't being punished as all he has to do is take the console back, recoup his money and any expenses involved in doing so. He'll be in exactly the same situation as if his order had been shipped when it was supposed to and he could have legitimately expected it to.

Yeah, all he has to do is totally inconvenience himself for enjoying something bought with his money legally from a retail store. That's a total punishment. Not sure how anyone can argue otherwise.

 

[defferoo]

At what point did MS give him implicit permission to access Xbox live?

the key here is implicit. which means they didn't have to actually give him permission outright. they gave him permission implicitly by letting his console connect to Xbox live. what they should have done, is have a toggle in Xbox live to only allow a whitelisted set of consoles to have access (for reviewers, developers, etc). I understand that list could get big, but then you'd avoid these types of fiascos.

 

[system11]

I hope anyone buying the Xbox One understands what sort of company they're supporting by doing so. This is just disgraceful, I think the worst bit is a copyright claim against the unboxing video. That's such a crock of shit it makes me want the console to fail heavily.

 

[Rocky]

Tell us why we should prove to MS that the console was legally purchased? That's something MS needs to prove first before taking action.

Second, MS contacting the person would have fixed this as well, or programming some other method to delay until launch besides banning.

I'm pretty sure MS can tell if its legally purchased or not just by the serial number. I believe when consoles are purchased at retail stores the barcode for the serial number is scanned. At least that's what happens when I've bought consoles and handhelds in stores in the past.

 

[Bgamer90]

I honestly don't feel any sympathy for the man. If you're still that stupid to buy a xbox one after EVERYTHING that happened this year, you deserve everything they do to you.

You really need mental help.

I've seen haters of all console brands but your hate is on the deep end. I remember you simply from your history of other posts that follow the same snobbish, overboard, illogical line of thinking.