"However, 2020 and 2021 are unprecedented years when it comes to game development, so we must prioritize both the player experience and what’s best for the people working on these games. We want to make sure BioWare is able to focus on making the next Dragon Age and Mass Effect games the best they can be, while also continuing to provide quality updates to [Star Wars: The Old Republic]. That’s ultimately the best way we can be in service to our players, focusing on these fan favorites and delivering on the communities’ expectations.
"Anthem was a creative risk and its challenges have taught us a lot about game design and even how we can improve our development process. This not only benefits developers, but players as well."
Miele talked at length about EA's relationship with its game communities and goals to adapt based on fan feedback in the rest of our interview as well,
which you can read here.