Green Wiggly
Member
My super awesome local UPS driver gives me a whole 3 seconds to get to the door and won't even stop the truck if you chase him down the driveway flailing your arms and yelling. Packages that require a signature are so fun!
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"Customer was not available when UPS attempted delivery." Yes I was, UPS. Again.
- Thread starter Zombie James
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eudaemonic
Member
My UPS guys tends to be good but the other day I woke up from a nap to find two large boxes at my front door.... for someone with a completely different name that lived three blocks away. Ended up driving them over the next day and found out that UPS told him that there was a "delay in delivery". >.>
CitizenCope
Member
You are just a casualty of the driver trying to get his numbers. Stopping to drop off your package may have kept him/her from dropping off 2 or 3 others.
Keeping their manager happy, and that managers manager happy and that managers manager happy, not you.
Keeping their manager happy, and that managers manager happy and that managers manager happy, not you.
Pyramid head
Banned
I've had postmen walk to my door and put a 'sorry we missed you card' through the letterbox without even attempting to knock. What is that? How the fuck can you be bothered to do that much but not deliver the package unless you're simply going out of your way to be a cunt?
This made me laugh. You can drive past the house but not take a minute or two to actually deliver it?
Zombie James
Banned
Yeah, I called them about it and they said they'd forward the complaint to a supervisor. I'll have to go pick up my package at whatever drop-off point they left it at, though, since attempting delivery again would take another two days.
Happened several times. The guy would just leave my package at the apartment complex's main office and I end up taking it the next day because they would close at 5 or 6 PM. Then, there are times that he wouldn't come by until almost 8 PM....
But I hated USPS way more because they bent books and other packages to stuff them in the tiny mailbox. Calls to stop them from doing this did nothing.
But I hated USPS way more because they bent books and other packages to stuff them in the tiny mailbox. Calls to stop them from doing this did nothing.
Anton668
Member
Happened to me twice in many years of del's by UPS.
My biggest gripe is sellers requiring signatures for random stuff, in like 10 shipments from Amazon, including $50+ orders not needing signatures, a $11 cell phone case requires a signature?!? of course I was sleeping when they stopped by
My biggest gripe is sellers requiring signatures for random stuff, in like 10 shipments from Amazon, including $50+ orders not needing signatures, a $11 cell phone case requires a signature?!? of course I was sleeping when they stopped by
This exact thing has happened to me.It was fedex though and they are the worst.
Another time, I had 2 packages being delivered the same day from Fedex. Iphone 6 Plus and some shoes. Neither package gets to me, no note, nothing and I was waiting all day.
I argued with some woman on the phone for 2 days. She said she talked to the driver personally and he went back and made sure it was the right house. so like 3rd day some dude brings a box to my door saying they delivered it to him a few streets over.....That was my iphone.
Then the next day some other person brings the shoes to me saying they were delivered at his house.
I heard that UPS drivers' time is so micromanaged that literally every single second they spend doing anything is tracked and counts against them, so if they knock on your door and you don't respond, it's better for them to leave an attempted delivery notice than to wait 1-2 minutes for you to reach your door.
It's pretty bad. Foolish managers think they can squeeze every ounce of time out of their employees so they implement systems like this, without even taking a second themselves to think of the unintended consequences.
It's pretty bad. Foolish managers think they can squeeze every ounce of time out of their employees so they implement systems like this, without even taking a second themselves to think of the unintended consequences.
Backwards Marathon
Member
I used to love UPS but lately the UPS guy becomes my mortal enemy every time I'm to receive a package
teruterubozu
Member
My UPS guy is cool, he always gives my dog a treat. I guess it depends on the driver.
If they waited until the door opened up on every package they would never finish their delivery route. Assuming these aren't for packages that require signatures.
These days I always just pick things up from the UPS distribution center or have them dropped off at the local Fedex store. USPS has been pretty reliable, and I live in a condo where they have a centralized location for mailboxes that also have larger compartments for packages.
I really liked FedEx because I could, mid delivery, have them instead drop it off at a FedEx store. It was on my walk home from work, open til like 10 PM and at least then I knew my package wasn't sitting outside my apartment door.
GregLombardi
Member
They're horrible. Worst I've ever interacted with. One sided thread indeed!
AlteredBeast
Fork 'em, Sparky!
I listened to an article, well an interview, for NPR radio that said exactly the same thing. They said that even microseconds count when delivering a package to the point where they don't take left turn to they don't have to they don't wait more than a minute for someone to come to the door and often times they just leave "weren't there" stickers on the doors instead of even knocking in the first place.
This here is the reason why nearly everything in our service economy sucks. I can speak for this, because I have done the same in my own position. I troubleshoot software cases, and I am required to turn in a quota every day of completed cases. If I get a very troublesome case that is going to require a lot of time and work, it's getting put off until later so I can close te easy cases to make my quota. I know it sucks, but my manager will fucking ride me hard if I don't turn in those numbers, no matter what the reason is.
The Real Abed
Perma-Junior
This is why I hate buying things that require a signature. I don't even trust the pre-sign papers. Thankfully I've never had a driver just drive by, but I have missed a few packages. It sucks when you now have to wait another day, or god forbid if it's the weekend. Fuck.
thiscoldblack
Unconfirmed Member
UPS doesn't even knock my door or ring my bell. They just slide the package in front of my door and run. FedEx usually does the same, unless it's their 'Home Delivery' guys. Those bastards leave the package on the entrance of my apartment building. Good thing no one steals packages in my building, yet.
Battersea Power Station
Member
same problem with UPS in canada
when my amazon packages come with canada post, they always leave it at my door or at least ring if its bigger
when it's ups, they just put the sticker on.
last time I saw him outside my window and ran to the door, openned it as he was about to put the stick on the door. Made him go to his truck to bring me my package. he didnt even look ashamed.
motherfucker.
on the other hand, if they have quotas I understand every minute saved is important. they need a change in their method.
i wish them a slow death.
its better than them going back with the package 3 days in a row before you need to go pick it up fuckin 20 miles aways on the outskirt of the fucking city
when my amazon packages come with canada post, they always leave it at my door or at least ring if its bigger
when it's ups, they just put the sticker on.
last time I saw him outside my window and ran to the door, openned it as he was about to put the stick on the door. Made him go to his truck to bring me my package. he didnt even look ashamed.
motherfucker.
on the other hand, if they have quotas I understand every minute saved is important. they need a change in their method.
i wish them a slow death.
its better than them going back with the package 3 days in a row before you need to go pick it up fuckin 20 miles aways on the outskirt of the fucking city
UPS is pretty bad but i think i can one up you guys here with Canada post in my area.
Im in a condo.
Every gd time im home , this person will just put a notice and not try. At all. Except once.
One day , he tried.
He buzzed for like 2 seconds , i knew it was coming (Saw the truck pull in ) so i ran and buzzed him in.
I hear the door open. He walks in and literally just stands there. 1 minute later Door closes. (Im waiting on my landing with door open).
I go down a minute later , theres a notice to go pick up my package the following day.
He didnt want to walk up the two flights of stairs i guess. Fucking sad.
UPS in my area - they come up and the delivery guy is awesome - he always tries.
Im in a condo.
Every gd time im home , this person will just put a notice and not try. At all. Except once.
One day , he tried.
He buzzed for like 2 seconds , i knew it was coming (Saw the truck pull in ) so i ran and buzzed him in.
I hear the door open. He walks in and literally just stands there. 1 minute later Door closes. (Im waiting on my landing with door open).
I go down a minute later , theres a notice to go pick up my package the following day.
He didnt want to walk up the two flights of stairs i guess. Fucking sad.
UPS in my area - they come up and the delivery guy is awesome - he always tries.
timetokill
Banned
I haven't had much of a problem with UPS. FedEx blows, though.
But yeah, some of these guys are lazy fucks. Definitely have had cases where I've been home all day and that say they've "attempted delivery" when they clearly haven't.
But yeah, some of these guys are lazy fucks. Definitely have had cases where I've been home all day and that say they've "attempted delivery" when they clearly haven't.
Schweinehund
Member
My UPS guys is awesome, gives my dog treats as well. Sounds very YMMV.
USPS has been given me some issues the last week. First they claimed they delivered an Amazon package on Wednesday. It wasn't there. I talked to Amazon on Thursday and they called the office to see what was up. They got nothing so they replaced the items for me.
Magically the original package then showed up on Friday.
Then, when that replacement package was supposed to be delivered on Saturday I got a "Customer wasn't available to deliver" note online even though I was home all day and didn't hear a knock or see an attempted delivery note on the door or anything. Then they just dropped it in front of my door on Monday. Annoying.
Magically the original package then showed up on Friday.
Then, when that replacement package was supposed to be delivered on Saturday I got a "Customer wasn't available to deliver" note online even though I was home all day and didn't hear a knock or see an attempted delivery note on the door or anything. Then they just dropped it in front of my door on Monday. Annoying.
I've found that delivery service quality varies greatly depending on the driver.
For me UPS is great, we always get the same driver who knows us and we've never had a issue with them.
FedEx on the other hand is terrible.
At least 5 different times we've been contacted by them notifying us that they couldn't find us.
Every single time we've told them where we are, given diagrams and and various things to them and every single time they've promised it won't happen again.
Do you know how annoying it is when someone who works at another hangar down the ramp shows up with a FedEx missed delivery sticker and tells you he found it stuck to the airport gate?
At this point we avoid buying anything from anyone who ships only with FedEx.
For me UPS is great, we always get the same driver who knows us and we've never had a issue with them.
FedEx on the other hand is terrible.
At least 5 different times we've been contacted by them notifying us that they couldn't find us.
Every single time we've told them where we are, given diagrams and and various things to them and every single time they've promised it won't happen again.
Do you know how annoying it is when someone who works at another hangar down the ramp shows up with a FedEx missed delivery sticker and tells you he found it stuck to the airport gate?
At this point we avoid buying anything from anyone who ships only with FedEx.
spookyfish
Member
This. I had five items ordered from Amazon marked as "delivered. Left at Loading Dock."
Um, my home doesn't have a loading dock ... Amazon just dispatched my order again, no questions, so they were apparently used to it.
BIGWORM
Member
Quick and easy answer: they're trying to get done with their load by a certain time. By driving by your place and not actually stopping, they have "proof," so to speak, when you call their boss and complain when you get an updated status saying recipient wasn't home when, in fact, you were. Their boss will pull up the GPS on the deliverer's truck, tell you they were "in the area," then politely tell you to go fuck yourself. This has happened to me no less than 3 times in the past 6 months.
*edit* Yo, those oxford commas, though...
Revolutionary
Member
One UPS asshole was ringing the wrong bell for two days in a row and stating that the customer wasn't home. I called on both days to inform them that the driver is lying and that my bell was never rung. On the third day, he finally gets the bell right but has an attitude because the complaints reached him. Fuck UPS.
Jack Scofield
Member
I seriously cannot believe that Amazon still uses Onztrac for deliveries. I've never had as many bad experiences with a shipping company than I've had with OnTrac.
http://www.yelp.com/biz/ontrac-commerce
Their GPS also registers stops and for how long they were stopped. This is how they enforce lunch breaks. You should ask if they stopped at your house and for how long.
I have no problems with my local UPS (Canada) so far they're pretty on the ball and I've never had a fake "attempted delivery" bullshit happen to me. My only complaint is that I'm usually like the last stop at 7-7:30 PM.
It's why I still mostly buy games in store if I can't wait to play them.
It's why I still mostly buy games in store if I can't wait to play them.
ElRenoRaven
Member
See for me UPS is awesome and this is having lived in two different cities. Now FED EX can go to hell. Prime example this last week their idea of a delivery left by the door was out by the front gate to our yard by the street. Anyone could have taken 5 seconds to stop and toss it in their car. Luckily I had checked the status only 5 minutes after it had been "left by the front door". Course this time it was at least delivered and not just thrown over the fence into the yard.
TheAbsolution
Member
USPS and UPS are usually pretty good for me.
depends on the driver for your area I guess.
depends on the driver for your area I guess.
Yup. Happens to me all the time. Then they leave the package outside the next day. I tried reporting it to the OIG because they are clearly doing it to fraudulently boost their performance numbers but they refused to investigate it and forwarded it to my local PO which did send me a non-form letter. The letter said it would never happen again and to call the postmaster if it does, but it still happens all the time. Especially with Sunday deliveries from Amazon
Like, please, I work from home, assholes.
Beat this :
USPS said my parcel was delivered in my mailbox (which has lock)
And when I open it, guess what. There is nothing. No parcel, no mail.
Then, I have to force the system to connect to CS (in case you are wondering, keep hitting zero will bring you there)
After they open a lost mail case, I got a call from them the next day. They said the mailer remembered that it was just a small parcel. Then, where is my parcel!?
They then told me they would call again tomorrow, annnnd that never come.
Luckily, the shop gave me a gift card for the lost.
USPS said my parcel was delivered in my mailbox (which has lock)
And when I open it, guess what. There is nothing. No parcel, no mail.
Then, I have to force the system to connect to CS (in case you are wondering, keep hitting zero will bring you there)
After they open a lost mail case, I got a call from them the next day. They said the mailer remembered that it was just a small parcel. Then, where is my parcel!?
They then told me they would call again tomorrow, annnnd that never come.
Luckily, the shop gave me a gift card for the lost.
Am i the only one where ups just puts my stuff on the door step? They don't kncok or anything which is fine. My issues are always with USPS.
My old work office the ups guy drove the same route which included my apartment so he
would just give me my stuff at work which was great because it was always super early.
My old work office the ups guy drove the same route which included my apartment so he
would just give me my stuff at work which was great because it was always super early.
Ditto
I have, no exaggeration, waited hours for a delivery, my curtains open, watching for the UPS truck so I could wave him down and get my junk. Zoom he just drives right by, so fast I can't even get out of my seat.
Shit on UPS thread somehow turned into another Shit on the USPS thread. How does that happen?
Keeping with the thread title, I've had some decent experience with the UPS. They're not as bad as FedEx. Still, they will just leave packages at the door without even knocking sometimes.
Keeping with the thread title, I've had some decent experience with the UPS. They're not as bad as FedEx. Still, they will just leave packages at the door without even knocking sometimes.
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