EGS kinda sucks, lacks features, and requires me to open up yet another launcher. Their CEO seems to be a bit of a douche.
Also: has Tetris Effect, one of the coolest games I've played in the last year, and gives me free games like Hyperlight Drifter, and will have Shenmue III when it finally comes out.
Conclusion: all relationships and products and jobs you have in life will come with some drawbacks, but if you think the positives outweigh the negatives, you deal and stop complaining. That's how I see EGS. I don't like having a bunch of game launchers, and some are certainly better than others, but I want to play video games, not be consumed by the minor inconveniences I face or the politicking behind the scenes.