I have a question not on PS plus, but PSN stores but since this thread is more active right now I'll ask here. Did the pop cap games go away from anyone's download list or is it just me? I just returned from a vacation and I got hooked again on Bejeweled 2. I KNOW I bought Bejeweled 2 ( I even have the trophy list on my account to prove it) so why when I go to my download list does it only show bejeweled 2 DEMO with no unlock key? This is the same with Zuma and peggle ( I'm GLAD I downloaded that game and have it on my system currently before it got removed, love that game). I was ok with the no ps3/psn games transferring over to the next generation. But if Sony is fucking with the money I'm currently putting into this generation than...I don't know. Right now I'm just really disappointed and kinda pissed off. The only other game I can think of that I remember this happening to is Turtles in Time HD (which BETTER still be in my dl history...that's like $40 right there all those games combined). Sigh. :/
Looking for Peggle or Bejeweled 2 on the web store shows no results. Did they remove the games? In this case, you may have to contact Sony... weird that the unlock file disappeared too.
netguy503, I can't recall if you're a NA PS+ guy or not. Anyway, I checked the web store just now and it's definitely missing Peggle and Bejeweled 2. I will get on PS3 to check there later, also checking my download lists. I have also purchased licenses for both of these games too, so it's possible I'm affected.
As zeopower6 suggests, I think you have a legit complaint and it's time to start making phone calls. I'd also suggest you PM mochuuu here on GAF and tell him you have a serious problem.
You need to find your transaction history showing you bought those items. I have my purchases all in email, but you can also find them on the PS3 transaction history too.
Good luck, and keep us posted.
Edit: I just checked my email receipts, and my purchases were both in 2009. I flipped through my download list to those dates (on the PS3 directly) and found both unlock keys, each on its respective purchase date.
Now this doesn't mean much for you, personally, because as my Borderlands experience last summer made clear -- a single person's account can get screwed up. I was able to get a satisfactory resolution from Sony, but I consider myself exceptionally fortunate. I only lost time, and got my licenses back eventually.
As I said before, pursue it vigorously and keep us updated. Being loud and public (but polite) is the right way to go.