patrickthehedgehog
Member
My boyfriend and I just bought a PS4 yesterday and he was excited to play Star Wars Battlefront.
When we launch the game it says his EA account is linked to someone else's email account and will not let him log in. He doesn't recognize the ID, but he's had a PS3 stolen several years ago (we're using the same PSN ID that he must have had on that system)
I contacted EA support and they said that Sony support has to remove the ID from the account. Does anyone know if that's actually correct, because it's been hell on earth trying to get Sony's chat support to even launch.
We login to his PSN ID on the playstation.com website and then fill out the required info to get to a customer support chat and click the captia "i'm not a robot" and then click request chat. Nothing happens. No indication of anything loading. I've tried it several times. No pop up blockers or ad blockers are enabled. Tried Chrome on a PC, Safari and Chrome on a Mac.
Any help would be greatly appreciated so we can finally play this.
----rant incoming---
Between multiple ~8GB updates for most games and all these fucking publisher accounts needed to play online I'm about this close to tossing this garbage out the window!!!
When we launch the game it says his EA account is linked to someone else's email account and will not let him log in. He doesn't recognize the ID, but he's had a PS3 stolen several years ago (we're using the same PSN ID that he must have had on that system)
I contacted EA support and they said that Sony support has to remove the ID from the account. Does anyone know if that's actually correct, because it's been hell on earth trying to get Sony's chat support to even launch.
We login to his PSN ID on the playstation.com website and then fill out the required info to get to a customer support chat and click the captia "i'm not a robot" and then click request chat. Nothing happens. No indication of anything loading. I've tried it several times. No pop up blockers or ad blockers are enabled. Tried Chrome on a PC, Safari and Chrome on a Mac.
Any help would be greatly appreciated so we can finally play this.
----rant incoming---
Between multiple ~8GB updates for most games and all these fucking publisher accounts needed to play online I'm about this close to tossing this garbage out the window!!!