There should be a complaint form/refund form on their website. Or you contact their customer service. They will probably be flooded though, so it might take a while. The offer for a refund or a new flight with them should be in the mail they send you if your flight gets cancelled.
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Ryanair cancelling up to 50 flights a day until the end of october
- Thread starter Osahi
- Start date
There should be a complaint form/refund form on their website. Or you contact their customer service. They will probably be flooded though, so it might take a while. The offer for a refund or a new flight with them should be in the mail they send you if your flight gets cancelled.
A refund doesn't help much, a new flight with them is bad as well, because for some destinations they only have one flight a day and the sunday off. If my flight is cancelled, I need them to pay me a (much more expensive) flight of a competitor.
Then you should ask for the refund. Book with another airline and file for a refund on the expenses you made (= the difference in price with the other airline). I linked to the European rules in the OP. I think you'd best check there to see what your rights are and what you can do. The site is pretty thorough without bombarding you with legalese...
Gravy Boat
Member
Ryanair are pretty garbage but I use them regularly for short distance flights. They're usually just so much cheaper that Indont mind putting up with the no-frillsness for a couple of hours. I literally just got off a Ryanair flight to Dublin from Madrid. Didn't know all this malarkey was going down until I landed.
Shows how massive they are if that's a single digit percentage.
BlazinSkatinAxel
Member
Speed tape.
Amazing how lots of people think they fly without enough fuel lol. There are plenty of regulations regarding fuel, if your plane doesnt meet the requirements then you are not even taking off. This included fuel to the destination + fuel to be used while you are waiting to land + extra fuel to go to a secondary airport in case of emergency. Once I flew Budapest-Warsaw, very quick flight, we got there it was snowing so much that we were flying around the airport for more than the actual flight time up to that point waiting... Ofc we had enough fuel for that.
Anyone that book 2 consecutive flights with different airlines is aware that *** shit happens ***. You know that if your first flight is delayed you are screwed lol. Cant complain about that.
Lots of "dont book cheap airlines" posts. Yeah, because paying 200 for a one way flight is fine for everybody. People book it because otherwise they wouldn't even be travelling. It's not like Ryanair passengers are the same guys that travel Fly Emirates or Air France.
Anyone that book 2 consecutive flights with different airlines is aware that *** shit happens ***. You know that if your first flight is delayed you are screwed lol. Cant complain about that.
Lots of "dont book cheap airlines" posts. Yeah, because paying 200 for a one way flight is fine for everybody. People book it because otherwise they wouldn't even be travelling. It's not like Ryanair passengers are the same guys that travel Fly Emirates or Air France.
TheOnlyOneHeEverFeared
Member
Unless you just want a nice direct flight. Flying Lufthanse is nice for instance, but it is kinda stupid that I have to fly Brussels to Frankfurt, Frankfurt to Dublin when Frankfurt to Dublin involves flying over Brussels. Ryanair at least gives direct flights. Even with an hour delay it was faster to fly Ryanair.
Enter The 36 Chambers
Member
I dont care how cheap it is, the service is fucking terrible.
I fly aer lingus now where I can. No room yo complain about ryanair when it's well known a s the cheapo shit airline.
You get what you pay for
I fly aer lingus now where I can. No room yo complain about ryanair when it's well known a s the cheapo shit airline.
You get what you pay for
here's a list of cancelled flights so far up until the 20th, they'll keep updating as the dates approach I guess.
it's the german site so it's in german but the links and PDF are perfectly understandble
https://www.ryanair.com/de/de/nutzliche-infos/service-center/aktuelle-reise-info/flugannullierungen3
it's the german site so it's in german but the links and PDF are perfectly understandble
https://www.ryanair.com/de/de/nutzliche-infos/service-center/aktuelle-reise-info/flugannullierungen3
michaelius
Banned
Make sure you read all the stuff they send you - if you forget anything they will charge you mercilessly on the airport.
Because other companies dont?
So much hate for Ryanair.
SomedayTheFire
Member
They didn't. Ryanair changed their fiscal year from April-March to Jan-Dec which is causing some,of the problems. They've also lost a load of pilots to Norwegian Air. Ryanair have known about this upcoming problem for a long time.
Tbh it's probably nothing to do with the law. They're losing pilots to rivals, the pilots they do have are running up their annual hours, they need more pilots basically.
There's an app you can check in on, it's very simple. This thread is full of bullshit. The flight cancellations are not excusable at all but people trying to portray them as unsafe, don't carry enough fuel, planes taped together is just rubbish. FAKE NEWS even.
ClivePwned
Member
I've flown with them 3 or 4 times on a few relatively short (3.5 hours flights).
They're ok and I've yet to have a probelm worse than a 30 min delay so far. #touchwood
That said, this fiasco is a total shitshow.
Part of it was they left it this late to fix a forseeable problem, and the other part was cancelling flights with such little notice.
They're ok and I've yet to have a probelm worse than a 30 min delay so far. #touchwood
That said, this fiasco is a total shitshow.
Part of it was they left it this late to fix a forseeable problem, and the other part was cancelling flights with such little notice.
Monty Mole
Member
Doing Manchester to Barcelona with them next month for a week away, I hope we're not affected 
They are the worst flights imaginable though, really cheap and tacky interiors on their planes. No pocket in front of you so they can save money on not having to clear them out etc. And a really annoying trumpet fanfare when you land. It's also typically like sitting with the cast of Jeremy Kyle when you're on board.
I only booked with them because we were looking for a cheap holiday break after having to cut our last one short. I'd normally avoid them though.
They are the worst flights imaginable though, really cheap and tacky interiors on their planes. No pocket in front of you so they can save money on not having to clear them out etc. And a really annoying trumpet fanfare when you land. It's also typically like sitting with the cast of Jeremy Kyle when you're on board.
I only booked with them because we were looking for a cheap holiday break after having to cut our last one short. I'd normally avoid them though.
I've flown a lot on Ryanair since I've been in Europe. At least over 20 times, and I've never had a major issue. Once my flight had been delayed by an hour, but I think that was the worst. I get really nervous on flights, so no matter what airline I would be flying on I would still be anxious but I've never felt like there was a mechanical issue on a Ryanair flight. They have cheap flights and for the 2 hours I need to fly I don't need anything fancy besides getting from A to B safely. I once flew from Paris to Pisa for 9£ ($12), that was pretty awesome.
Them cancelling flights for 400,000 is a really big issue though, and I hope the people affected get some kind of compensation.
Them cancelling flights for 400,000 is a really big issue though, and I hope the people affected get some kind of compensation.
Hickbilly Deluxe
Banned
Kinda silly to make it illegal, no? My job allows for cashing out at any given time, so if I dont use my 5 weeks during the year (I never do) I can randomly cash out a few days here or there for a nice little bump to my check.
There has been no changes to laws relating to annual leave since 2015 and those changes only really effect leave accrual while sick.
These cancellations are down to ryanair not having enough pilots or cabin crew to run their fleet. They treat their staff even worse than the customers and thanks to those policies they have lost 140 pilots this year with most going to norwegian.
They are trying to spin this as a problem that others have causes but this is entirely on them. Catastrophic basic mismanagement that if they understood why people let alone staff have so much animosity towards them could have foreseen. But as usual they cut and cut and cut to the bone until they cant even get people to work for them. I'm surprised they aren't spinning this as a positive given the biggest expense for any airline is the plane in the air burning fuel. They're saving millions.
Blue Geezer
Member
I assume they got you on in time to avoid the 3 hour mandatory claim?
Funky Papa
FUNK-Y-PPA-4
This is my yearly scheduled "fuck Ryanair" post.
Phoenix RISING
Banned
As an American, I'm still stuck on the part in the OP discussing mandatory vacation days. Most American jobs don't have mandatory vacations as a benefit.
WolfForager
Member
Price, and depending on the routes, a lack of alternatives.
And honestly, if it's a 1-3 hour flight, it doesn't really matter. With other airlines you aren't getting much better service these days either. Air France and Lufthansa can keep their awful sandwiches.
Does price literally trump every single other factor like quality of flying service, how they treat their staff and their horrid customer service? I get if your a person or family living on the breadline but I'd spend the extra twenty or thirty quid rather than fly with Ryanair.
peteykirch
Member
Ryanair sounds a lot like Flylo from Come Fly With Me...
Is this their CEO?
Is this their CEO?
Put it this way. I love to travel and visit Europe couple times a year for leisure. Low-budget airlines allows me to do this without breaking the bank or resorting to take a bus/train and wasting time travelling. I'd rather fly on low-budget airlines then save up/spend stupid money to fly to the same destination on conventional airlines especially when they're less than 5 hours. I'll wisely spend that kinda money on long-distance flights.
NeOak
Member
That's considered "socialist" taboo in the land of the free.
Charles Brandon
Member
It's often not £20 or £30 though. It's often £100 or £150. Big enough by itself but then multiply by four for a family...And even then they fly routes that are often more convenient then the alternatives. I often fly to my Dad's place in the Dordogne. The best route is by Ryanair, Stansted to Bergerac. One year I got annoyed with going to fucking boring Stansted and Ryanair gouging and flew BA from Gatwick to Bordeaux, which was another hour's drive on the other end. Gatwick was shit, BA was almost as shit as Ryanair and the plane was delayed, which meant that the hirecar office where i had booked a car had closed when I got there and I had to spend £300 hiring a car which I then I had to drive back the next day in a four hour round trip...AND it was more expensive. Ryanair are rarely delayed.
Next time I'm flying Ryanair.
If it was 20 or 30 quid then maybe but a lot of the time it isn't.
Last time I flew with them the flights were half the price of the only other option I had. The flight was on time, I had no bad experiences at all, why on Earth wouldn't I fly with them again?
The difference never tends to be between twenty or thirty quid. Fly to europe on BA for around £150 to £200 economy or fly with Ryanair for £50/£80. If you got heavy big luggage with you then yeah, you'll probably end up paying the same amount on Ryanair as you would with BA. But if you're travelling light (no checked luggage etc.) then why spend the extra £££ for a shitty airline like BA. You're going to the same airport, travel time is identical assuming no delays...not that BA guarantees you no delays anyway. You aren't going to get a better service, you aren't going to get "extra leg room" and you certainly aren't going to get better food (or any if you're lucky. They stopped serving free sandwiches on some of their short routes). Ok ryanair charges you for food too but hey! its a cheap flight..I'll just bring my own food. With the price you pay for BA, the least they can do is give you something worthwhile. So yeah...no brainer really.
I take relative discomfort for an hour or so over paying 10 times the price of the ticket for the same route, thank you
I've had to travel quite a bit across Europe with shitty budget long distances buses recently (up to 20 hours crammed into seats with tiny leg space), flying with the cheap airlines is a damn luxury in comparsion
SomedayTheFire
Member
No. I'd rather the time off. It's better for you. If you don't use them they can be used within 6 months of year end. That's only for the 4 weeks mandatory holidays set out by the government. For any additional days they're at the discretion of the company.
Everyone working full time here gets minimum 4 weeks holidays. Most give more, and that's in addition to the 9 public holidays.
If it was only 20 quid more to not fly with them I wouldn't, but it's usually a fair deal more.
Pagusas
Elden Member
Because some people cant afford better, why is that hard to understand? In the US I would never ever fly Spirit Airlines, but I understand why some people have to.
Ryanair sounds a lot like Flylo from Come Fly With Me...
Is this their CEO?
Flylo is EasyJet. They are 'ripping' off Stelios.
Our Lady Air is Ryanair.
Portugeezer
Member
Wouldn't it be cheaper to pay some fine from the government, this is terrible.
Ryanair is continuously growing and making massive profits, they can easily take the hit