This is so par for the course for Microsoft. The Xbox 360 was a huge success but this company just has zero sense of product confidence and follow-through. Their solution every single time is to release something that tries to be innovative (but in truth is just annoying to the consumer) then ignore feedback from the users, and subsequently can the product because it isn't perfect and they have no interest in fixing it.
Let's list some failed Microsoft products here:
- Zune
- 'Clippy'
- Tablet PC (the early one)
- Windows Vista
- Smartwatch
- MSN messenger
- Pocket PC
- Windows Media Center
- Games For Windows Live
- Windows Phone (you know they'll cut that soon)
- Bing (see above)
- Possibly Surface (see above)
- Possibly Xbox One (see above)
All this just speaks about a company with no confidence in their vision whatsoever. Look at stories like the PSP, the iPad, the 3DS, probably the Vita and WiiU soon, for God's sake. These are cases of companies making a product that people didn't "get", but still having the stones to pursue and support it. They didn't crumble under feedback and cut it because it wasn't profitable. In the end this rewards the early adopters and creates a sense of confidence in the creators. What better way to get someone excited about your NEXT product than to have your last one be an unexpected success?
But alas,
MS as usual is focusing on the short term and possibly punishing those who "bought in" to their early hype. While I don't think they're going to "shit can" the Xbox One at this point, this brings into question if there will be another Xbox or if this is the end of the line. There is a long and sordid history of Microsoft rapidly losing interest in products that are not quickly adopted. If they don't start to get behind their products, support them, and LISTEN to feedback of the consumer rather than just walk away under criticism, then they'll be fated forever to survive off of the monopoly they have on office software. It is obvious that MS is after that iPad / iPhone / Playstation 2 level of success with their respective products but without confidence from within and some flexibility this is never going to happen, and each item they scrap will only push them further from it, alienatoing those precious few who are willing to buy in early.