Holy shit. So I gave them a call just a minute ago to remove my credit card info. I used it to purchase a 12.50 for 4 months and those 1 dollar for a month within the last month. So the guy was like ok that's fine, no problem. Then he tried to offer me 40% for another year. Ok, standard shit. I declined and told him I'll think about that when the time comes. So he then tells me that when I remove my card for my file, I will no longer be an Xbox Gold member.
What??
So you mean to tell me those 9 months I paid for will be for nothing? I won't get a refund? If I remove my card and then proceed to log in tomorrow, I will be a silver member? WTF? How is this fucking right? He told me it was in the terms of agreement. Oh really? So I told him to take me to the specific paragraph that details this. He also gave me the page to look with him. I couldn't find it. After 10 minutes, he couldn't find it either but he assured me it was there. I told him I'll call back.
I've read many horror stories about removing your credit card but I have never heard anything like this. It's the reason why I even opted to use my card. Was this guy just fucking with me or is this really true?
What??
So you mean to tell me those 9 months I paid for will be for nothing? I won't get a refund? If I remove my card and then proceed to log in tomorrow, I will be a silver member? WTF? How is this fucking right? He told me it was in the terms of agreement. Oh really? So I told him to take me to the specific paragraph that details this. He also gave me the page to look with him. I couldn't find it. After 10 minutes, he couldn't find it either but he assured me it was there. I told him I'll call back.
I've read many horror stories about removing your credit card but I have never heard anything like this. It's the reason why I even opted to use my card. Was this guy just fucking with me or is this really true?