Margarette V: I can definitely review your order details and your eligibility for the promotion/
You: thank you
Margarette V: You're welcome. Please give me a moment to check on this.
Margarette V: Thanks for patiently waiting.
Margarette V: After checking, since you were able to successfully pre-order the Samsung Galaxy S7 between February 23 and March 18, you're definitely eligible to receive the free Gear VR and Oculus.
Margarette V: To redeem this, simply visit the Samsung Offer website at:
www.t-mobile.com/SamsungOffer
Margarette V: The redemption must be done no later than March 31st, 2016. Also, you must set up an Oculus account at id.oculus.com/US/en-US/login/register no later than April 20, 2016.
Margarette V: I look forward in you being able to receive your new device as well as successfully redeem the offers included with it soon.
Margarette V: Just to check, have I fully addressed your concerns for today?
You: Okay, when I got to that site, it says "Come back when you have received your new Galaxy S7 or Galaxy S7 edge device to validate your purchase. Supplies are limited, so sign up here to receive a reminder email. Please make sure to have your receipt handy for an easy submission."
You: So I assume that covers both the VR and Netflix
Margarette V: Yes, you will be able to start the redemption once you receive your new phone.
Margarette V: You're absolutely right that it includes VR and Netflix.
You: alright, thank you.
Margarette V: Awesome! You're most welcome, Joshua.